ES
Elizabeth S.
Human Resources Supervisor, Payroll Administrator
Mid-Market (51-1000 emp.)
"Convenient and Easy to Use"
5/5
What do you like best about Payactiv?

It is convenient and easy for our employees to use, giving them access to their future wages instantly! Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

As a user, I can't honestly say there have been many issues with Pay Activ. The mobile app is user friendly and was easy to download and set up. It is convienent and easy to use and gives me instant access to my wages with the click of a button. The fees are reasonable and it has saved me time and money with its accessiblity and ease of use.

As an Administrator, the initial process of setting up and implementing Pay Activ took some work. We ran into some issues with the reports that needed to run for Pay Activ for our employees hours and earnings. But the representative worked with me to fix the issues and it has turned out to be an amazing feature for our employees allowing them access to their wages and saving them money from other high interest options they may have sought out before Pay Active. Review collected by and hosted on G2.com.

Jeannette S.
JS
Jeannette S.
Sales Manager
Mid-Market (51-1000 emp.)
"Easy to use & VERY helpful"
5/5
What do you like best about Payactiv?

Very easy to use and helpful when your in a tight spot !! Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

Kinda slow picking up the hours like it should Review collected by and hosted on G2.com.

KB
Kathy B.
Payroll Manager
Mid-Market (51-1000 emp.)
"Great Company to work with"
5/5
What do you like best about Payactiv?

PayActiv is very easy to use and the employees are always so helpful. The employees are always willing to help and go above and beyond. The amount they charge to access funds is more than reasonable and a lot of employees benefit from their service. It is a great company and I love working along side of them. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

I cannot say I dislike anything about PayActiv honestly, I never have any issues or problems with them. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
UO
Verified User in Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
"Our Experience With PayActiv"
5/5
What do you like best about Payactiv?

Shariq has been splendid through our company's journey with PayActiv. He is very responsive and attentive whenever we have issues. When he gave us the training, he was very thorough and detailed on how the process works. He also shared with us the marketing material and where to find everything on the hub. Even after this, whenever we needed assistance with training material and the like, we would reach out to him, and he would point us in the right direction on where to get it. The part about employees being able to get their pay in advance is amazing, as well as, all the features the app and platform offer. I specially like the financial assistance where you teach users how to better use their money. Also, the gas promotion was awesome! Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

During our implementation, our representative at the time Ed Meehan, was slow responding to our inquiries and issues. Sometimes, it would take days for him to get back to us, or he would only get back to one of our team members. We held various meetings with him about the status of the process and in the end, the implementation was delayed by a week because they did not have all the employees in the system yet. Also, as of late, I’ve received emails, out of nowhere, from members of the PayActiv stating they’re in charge of the account and that they’d like to hold a meeting. For me, building a relationship with the company and knowing there’s a go-to person that will quickly and effectively assist me is vital. Having the people in charge of the account be swapped or attempt to be swapped without prior notice to the client is confusing. However, in each case, I expressed my desire to stay with the same people and they accommodated this. Review collected by and hosted on G2.com.

WL
Wendy L.
Payroll Specialist
Enterprise (> 1000 emp.)
"INCREDIBLE benefit for my employees or anyone, really!"
5/5
What do you like best about Payactiv?

I love how easy and private it is - I don't have to do anything but tell my employees about it. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

So far, there is nothing that I have found to dislike. We have used it for almost 2 years. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great Product"
5/5
What do you like best about Payactiv?

I enjoyed the quick and easy setup to get my employees started with PayActiv, the software is user-friendly and my employees have no issues. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

The only thing I dislike, is I wish more of my employees would take advantage of the program. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"great service"
5/5
What do you like best about Payactiv?

so fast short-term loan, I and my colleagues use every pay period Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

nothing, I like everything, if I have any problems thew customer service resolve it immediately Review collected by and hosted on G2.com.

Hannah S.
HS
Hannah S.
General Manager
Mid-Market (51-1000 emp.)
"A great benefit for our employees!"
5/5
What do you like best about Payactiv?

PayActiv has been a great benefit to offer to our amazing team! In addition to offering assistance to our current employees, it has been a vital tool for recruiting and retaining staff members. We understand that money can get tight for us all and living paycheck to paycheck is a realization for so many. By being able to offer access to earned wages for very little fees we hope to better our employees lives by being able to access fund without high interest rates or excess fees often required through other avenues. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

Nothing to dislike! Great feedback from our employees utilizing the service, as well as our managers who help administer the benefit. Review collected by and hosted on G2.com.

KE
Kelsey E.
HR Manager
Mid-Market (51-1000 emp.)
"PayActiv is a great, low cost option for our staff to access their earned wages prior to payday!"
5/5
What do you like best about Payactiv?

Ease of use, low cost option for our employees. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

The manual process of emailing in our employees time. Review collected by and hosted on G2.com.

Chacarra B.
CB
Chacarra B.
Stylist
Small-Business (50 or fewer emp.)
"Easy to see hours and know your pay"
5/5
What do you like best about Payactiv?

That I'm able to see the hours that I have worked for the pay period Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

I dislike it don't always show the amount Review collected by and hosted on G2.com.