Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

ZP

Zac P.

Chief Executive Officer

Small-Business (50 or fewer emp.)

1/25/2022

"Pax8 is not just a distributor, they are truly a partner in your success."

5/5

Describe the project or task Pax8 helped with:

Our Pax8 team is continually interested in our success. They not only helped us build the suite of products we sell to our customers, they help with sales, training, implementation, and anything else needed to get a new offering off the ground. I can count on them being there whenever we need them for questions, concerns, or support. Review collected by and hosted on G2.com.

What do you like best about Pax8?

Pax8's best asset is that they genuinely care for their partners. They could just try to sell everything they offer, but they seek to understand what you are trying to accomplish and build the stack around that. Review collected by and hosted on G2.com.

What do you dislike about Pax8?

Realistically, we don't have any significant dislikes around Pax8. You can certainly feel some growing pains from time to time, but we know that growth is to help us in the future further, so it is worth any growing pains we go through with them. Review collected by and hosted on G2.com.

Recommendations to others considering Pax8:

I would highly recommend using Pax8 for anything cloud. I would also recommend all the other value-added services they offer. Review collected by and hosted on G2.com.

What problems is Pax8 solving and how is that benefiting you?

Pax8 solves several problems for us. First, they offer cloud products to us in an easy-to-consume format. They also solve billing issues that are common with other distributors. Plus, they make the products available almost instantly after we buy them. In addition to products offered, they have built our training, peer groups, and enhanced support offerings available when we need them. Review collected by and hosted on G2.com.

SE

Sami E.

Client Success Manager

Mid-Market (51-1000 emp.)

1/21/2022

"Easy To Use, Easy to Buy"

5/5

Describe the project or task Pax8 helped with:

Multiple clients who require MS 365 license changes, updates, and removal. I'm in the application daily, researching information for clients, as well as making changes that show up in their 365 tenant almost immediately. Review collected by and hosted on G2.com.

What do you like best about Pax8?

Love how quick the response time is between Pax8 and Microsoft. The navigation within the site is super easy and easy to read, easy to work. Searching is intuitive, doesn't leave you frustrated. Review collected by and hosted on G2.com.

What do you dislike about Pax8?

Seems like there's just way too much happening on the splash page. If we can reduce that (as a default setting), and then allow the user to customize, I think that would work better, and not feel overwhelming. Review collected by and hosted on G2.com.

Recommendations to others considering Pax8:

Do these reviews so that G2 can always improve on their products. Review collected by and hosted on G2.com.

What problems is Pax8 solving and how is that benefiting you?

Not really problems per say, just making license purchases and changes on behalf of our clients. The catalog is pretty extensive (and impressive), so it's my first go-to for any applications clients are inquiring about. Review collected by and hosted on G2.com.

JB

Jeremy B.

Director of Operations

Small-Business (50 or fewer emp.)

1/20/2022

"Great service. Great reps. Seamless automation into my PSA."

5/5

Describe the project or task Pax8 helped with:

Getting my Microsoft licensing squared away properly. We were in need of consolidating licensing and receiving the full benefits of our partnership with Microsoft, and Pax8 helped us to get that in place. Review collected by and hosted on G2.com.

What do you like best about Pax8?

My rep got the resources I needed to assist with getting done what we needed to get done. With the right people on the call, we could get our clients' licensing squared away quickly. Review collected by and hosted on G2.com.

What do you dislike about Pax8?

There are maybe a few products that the licensing structure isn't perfect when purchasing through Pax8, but in these cases, the licensing structure is usually an issue with the vendor themselves and not Pax8. Review collected by and hosted on G2.com.

Recommendations to others considering Pax8:

For the MSP world at least, there is no better licensing partner to work with. They are helpful, there when you need them, and always happy to do what it takes to assist with anything you bring to them! Review collected by and hosted on G2.com.

What problems is Pax8 solving and how is that benefiting you?

The biggest problem we are solving with Pax8 is keeping track of our per client licensing within our PSA. Pax 8 makes it easy to sync that licensing to our agreements and bill our clients accurately. Review collected by and hosted on G2.com.

AG

Andrew G.

O

Small-Business (50 or fewer emp.)

1/20/2022

"Outstanding Service from a Market Leader"

5/5

Describe the project or task Pax8 helped with:

When we onboarded with Pax8 they provided Casey Weaver as our point of contact. Casey gave us the full treatment. Took a full catalog of our user base, their licenses, and what was needed to move them over. We knew everything we needed to know to get our customers moved over and Casey was an absolute delight in every step! Review collected by and hosted on G2.com.

What do you like best about Pax8?

I like that we can easily and efficiently assign licensing to our customers and very seldom do we have any hangups on getting things done. When we do see an issue, Pax8 and our account rep are quick to address the issue and get us back on track. Review collected by and hosted on G2.com.

What do you dislike about Pax8?

There's nothing I could point to that we do not like. Sometimes when we have an issue that requires microsoft to step in directly, their support is less than adequate but this should not reflect on Pax8. Review collected by and hosted on G2.com.

Recommendations to others considering Pax8:

We found Pax8 through a sysadmin reddit thread and have been so incredibly happy! They are totally worth working with! Review collected by and hosted on G2.com.

What problems is Pax8 solving and how is that benefiting you?

We have clients that cycle through staff pretty regularly and we need to be able to easily move licenses around to add or remove capacity. The benefit of Pax8 is that we are easily able to do this with a few simple clicks. Review collected by and hosted on G2.com.

AS

Alexander S.

Vice President of Strategy

Mid-Market (51-1000 emp.)

1/21/2022

"An extremely valuable partnership"

5/5

Describe the project or task Pax8 helped with:

Since coming onboard in October of 2018 as a partner, the entire Pax8 team from top to bottom has been hugely valuable in all aspects of our business. From backend operations including syncs of products into client agreements, to professional services delivery, to pre-sales technical guidance, to learning sessions and webinars the Pax8 team has been an enormous asset to our team. Our account management team has been dedicated, knowledgable and highly responsive. I would refer any potential partner to work with Pax8 for their needs. Review collected by and hosted on G2.com.

What do you like best about Pax8?

The responsiveness of our Account management team, the ease of operations in the online portal and knowledge and expertise of the technical resources. Review collected by and hosted on G2.com.

CW

Chris W.

Infrastructure Engineer

Small-Business (50 or fewer emp.)

1/20/2022

"A ally in the tech world."

5/5

Describe the project or task Pax8 helped with:

Pax8 has a wingman program. No one has your back and is more your wingman than Pax8. From all the wonderful webinars and training and resources, Pax8 is more successful when we are more successful, it's a business model that many tech companies attempt, and few are successful. Review collected by and hosted on G2.com.

What do you like best about Pax8?

I know that I can always reach out and get any type of support without jumping through hoops. It is one of the best things we have done for our business and our clients. Review collected by and hosted on G2.com.

What do you dislike about Pax8?

I have yet to find a downside. Hopefully I won't but nothing is perfect, but because Pax8 spells out their goals and intentions I don't see that I would be let down. Review collected by and hosted on G2.com.

What problems is Pax8 solving and how is that benefiting you?

Licensing issues. and helping us to move to more cloud-based solutions and allowing us to help clients that we may not have been able to do with a traditional model. Review collected by and hosted on G2.com.

RS

Rob S.

President

Small-Business (50 or fewer emp.)

1/20/2022

"Mostly positive. Definitely better than Ingram Micro"

4/5

Describe the project or task Pax8 helped with:

PAX8 has turned into our go-to distributor whenever possible. Review collected by and hosted on G2.com.

What do you like best about Pax8?

They have a team dedicated to your account which is so much better than the random assignment or reps we have gotten at other distributors (looking at you Ingram). Review collected by and hosted on G2.com.

What do you dislike about Pax8?

We had a backup and archiving project, using their highly recommended tool, go sideways. The tool (DropSuite) may work for small use cases, but they fell over backward when we needed them to ingest historical archive data. We were told it would take them months to import ~4TB of data. PAX8 helped somewhat, but it was clear that Dropsuite was their priority in this situation. Review collected by and hosted on G2.com.

What problems is Pax8 solving and how is that benefiting you?

Centralized purchasing for many of our common software products, single point of contact, streamlined processes. Overall much smoother process than when dealing with some other distributors. Review collected by and hosted on G2.com.

JH

Jennette H.

Business Operations Manager

Computer & Network Security

Small-Business (50 or fewer emp.)

5/3/2022

"The great Pax8"

5/5

What do you like best about Pax8?

Our rep is very accessible and responsive. Review collected by and hosted on G2.com.

What do you dislike about Pax8?

We can't offer our Government Clients custom pricing. Review collected by and hosted on G2.com.

Recommendations to others considering Pax8:

I would highly recommend Pax8. Their sales team is very responsive and helpful. They are definitely team players. Review collected by and hosted on G2.com.

What problems is Pax8 solving and how is that benefiting you?

The ability to quickly order products allows me to focus on other tasks. They update their dashboard often. Review collected by and hosted on G2.com.

MZ

Matt Z.

Solutions Director

Small-Business (50 or fewer emp.)

1/20/2022

"Pax 8 is the best!"

5/5

Describe the project or task Pax8 helped with:

Pax8 helped us overhaul and organize all of our client subscriptions in a way that is easy to update and maintain and that keeps both our company and our clients happy. Before Pax8, our billing was a bit of a mess but since engaging with them years ago, our overall billing process is super streamlined and organized. I would highly recommend Pax8 to other companies if you are looking to improve your day to day and quality of work. Review collected by and hosted on G2.com.

What do you like best about Pax8?

The interface is easy to use and is organized and streamlined. Review collected by and hosted on G2.com.

PC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

1/21/2022

"Great Vendor"

4.5/5

Describe the project or task Pax8 helped with:

Pax8 provides many great webinars and in-person sessions (before COVID) that are packed with knowledge from various software vendors as well as general knowledge about the subjects being presented. Review collected by and hosted on G2.com.

What do you like best about Pax8?

I like their simplified web interface the most. They are the first reseller that I've encountered that has a simple and easy to use web interface for purchasing software licenses and subscriptions. Review collected by and hosted on G2.com.

What do you dislike about Pax8?

There are some software licenses that they don't have available for purchase, but alas they can't resell everything. I wished they resold Microsoft VLSC licenses. Review collected by and hosted on G2.com.

Recommendations to others considering Pax8:

Evaluate your current reseller to see if it's simple and easy to use. If you're hesitant at all, switch to Pax8 and enjoy the simplicity, it's definitely worth it in the end. Review collected by and hosted on G2.com.

What problems is Pax8 solving and how is that benefiting you?

We have been able to consolidate the majority of our licenses in the Pax8 Portal, which makes it much easier to find and process. This makes it easy for our Techs because they only have to deal with one license reseller for 95% of our licenses. Review collected by and hosted on G2.com.