[ Paubox Reviews ](https://www.g2.com/products/paubox/reviews) [ Paubox Reviews ](https://www.g2.com/products/paubox/reviews) # Paubox Features ##### ## Platform (7) User Authorization - HIPAA Compliant Messaging Allows administrators to set up and implement any levels of authorization required to send and receive secure messages Compliant Emailing - HIPAA Compliant Messaging Facilitates the receiving and sending of secure and encrypted emails Clinical Communication - HIPAA Compliance Facilitates communication between health care professionals HIPAA Compliance - HIPAA Compliant Messaging Aligns and complies with HIPAA regulation and standards Operating Systems - HIPAA Compliant Messaging Supports desktop, iOS, and Android operating systems Workflow Enhancement - HIPAA Compliant Messaging Enhances clinical workflows PCI Compliance Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Show More ##### ## Administration (16) Data Management Administrators can access and organize data related to incidents to produce reports or make data more navigable. Incident Logs Information on each incident is stored in databases for user reference and analytics. Reporting Produces reports detailing trends and vulnerabilities related to bot management and performance. Workflow Management Create, design and manage workflows for repetitive tasks Remediation Management Identify and orchestrate execution of actions needed to restore systems to optimal conditions User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Data Storage Management Manage and store data in a database Policy Management Create, manage, and track policies and procedures within an organization Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Web Threat Management Incident Management Manage and track all disruptions and incidents Intelligence Reporting Actively gathers data on suspicious sources and characteristics of potentially malicious content Email Integration Suppor Supports secure implementation with popular email applications and clients. Access Management Allows administrators to set user access privileges to permit approved parties to access sensitive data. Data Loss Prevention Has pre-built data loss prevention (DLP) functions which prevent employees or accounts that have been hacked from sending out sensitive information. Show More ##### ## Governance (4) Access Control Supports LDAP Protocol to enable access control and governance. Compliance Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards. Data Visibility Similifies data identification to increase visibility and management capabilities Access Controls/Permissions Define levels of authorization for access to specific files or systems Show More ##### ## Security (11) Encryption Protects data with within and as it leaves your secure or local network. Endpoint Intelligence Analysis for users to examine threat intelligence data specific to their endpoint devices. Activity Monitoring Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point. Breach Detection Provides incident alerts for leaks or breaches and provides capabilities to inform administrators of attacks. Real-Time Monitoring Active monitoring of systems, applications, or networks Anti-Malware/Anti-Spam Prevents malware or spam in emails either through predictive or reactive anti-malware/anti-spam tools. Encryption Encrypts the content of emails and their attachments. Quarantine Isolates potentially malicious content and files before they can gain network access Advanced Threat Protection (ATP) Includes advanced tools, including machine learning analysis to detect threats often missed by traditional filtering tools, such as unsafe attachments, advanced malware, and targetted social engineering attacks. Anti-Phishing Prevents both phishing attacks and spear-fishing attacks, including impersonation attacks. Account takeover prevention Has pre-built data loss prevention (DLP) functions which prevent employees or accounts that have been hacked from sending out sensitive information. Show More ##### ## Functionality (22) Email Storage Compress and store email files for later referencing or auditing. Encryption Protect archived emails with secure encryption. Reporting Generate reports regarding archive storage, content searches, and more. Email Analysis Generate actionable insights based off of email keywords, contacts, and more. Migration Migrate email data between servers as needed. Archive Backup Back up archived email data. Secure Data Storage Securely stores data to prevent data loss or breaches Anti-Spam Prevents unwanted emails including bulk, mass, or other junk emails from reaching recipients mailboxes. Anti-Malware Prevents emails with malicious links or attachments embedded with malware, such as ransomware, spyware, and other viruses, from reaching email recipients. Anti-Phishing prevent social-engineering attacks such as phishing, spear-phishing, and c-level executive impersonation attacks. SURLB/URIBL Filtering Rejecting phishing emails that include suspicious URLs or links to websites that have been previously flagged. Quarantine Includes a quarantine area for users to manually inspect suspicious emails. Outbound Email Monitoring Monitors outgoing mail to prevent data loss by encrypting messages or preventing the messages from being sent. Advanced Threat Intelligence/Protection Includes advanced threat protections such as machine learning to conduct abnormal behavioral analysis, display name spoof detection especially regarding c-level impersonation attacks, detecting lookalike email domains that are visually confusing. Archiving Offers archival email retention for compliance purposes. Reporting Offers standard reporting functionality. On-prem deployment Supports on-premises deployments of secure email gateways, which requires a company to maintain their own hardware. This is different than Cloud Email Security software which protects cloud-based email environments and do not require on-premises hardware installations. Email Attachment Protection Provides protection against malicious attachments. Phishing Protection Identify phishing emails Single Sign On Allow users to access multiple services after entering their login credentials once Email Monitoring Ability to oversee and optimize the operations of a mail server Real-Time Monitoring Active monitoring of systems, applications, or networks Show More ##### ## Maintenance (4) Auditing Access pre-built and custom reports to monitor user activity and storage. Allow and block lists Prevents previous committers of fraud and other suspicious accounts from future communications Compliance Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards. Archiving Archives conversations, files, and other communications for future reference Show More ##### ## Encryption Techniques - Email Encryption (2) Transport Encryption Encrypts the email during transit between email servers, preventing interception by third parties. End-to-End Encryption Encrypts the message on the sender's device and decrypts it only on the recipient's device, ensuring that only the sender and recipient can read it. Show More ##### ## Authentication, Verification, and Access Controls - Email Encryption (2) Digital Signatures Allows senders to sign their emails cryptographically, providing proof of authenticity and integrity. Certificate Authorities Verifies the identities of individuals or organizations through trusted third-party certificate authorities. Show More ##### ## Security Enhancements and Auditing - Email Encryption (4) Malware Scanning Integrates with antivirus solutions to scan email attachments for malicious content. Reporting Generates reports on encryption usage, compliance status, and security incidents. Audit Trails Logs and tracks encryption-related activities for compliance, troubleshooting, and security analysis. Data Loss Prevention (DLP) Offers DLP features to prevent accidental or unauthorized transmission of sensitive information. Show More ##### ## Integration, Compatibility, and Usability - Email Encryption (4) User-Friendly Interfaces Offers intuitive interfaces for sending, receiving, and managing encrypted emails. APIs and SDKs Offers application programming interface (APIs) and software development kits (SDKs) for integrating encryption features into custom applications or workflows. Email Client Integration Integrates seamlessly with popular email clients, including Gmail, Microsoft Outlook, and Thunderbird. Automation Automatically performs encryption and decryption processes to minimize user effort and errors. Show More ##### ## Agentic AI - Secure Email Gateway (1) Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Email Anti-spam Features (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Email Archiving (8) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Third-Party Integrations Set up connections to third-party platforms to improve business processes File Transfer Move files across different systems or networks Microsoft Outlook Integration Show More ##### ## Additional Functionality (203) Personally Identifiable Information Protection Prevent unauthorized access to personally identifiable information Data Discovery Discover and connect variety of data sources to the application for analysis Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Remote Wipe Remotely delete data from devices without needing physical access Risk Analysis Analyze potential risks across the organization Insider Threat Protection Prevent malicious actions by individuals connected to the organization, such as current and past employees, contractors, or associates Anti Virus Prevents, detects and removes malware Whitelisting/Blacklisting Control system access and/or deliverability for applications and email addresses Third-Party Integrations Set up connections to third-party platforms to improve business processes Watermarking Add a digital mark to show ownership of an image, video, document, etc. Generative AI Use AI to generate content in the form of text, images, videos, etc. Security Auditing Systematic evaluation of the security of a company's overall security system and situation API Application programming interface that allows for integration with other systems/databases Ransomware Protection Protects systems from ransomware attacks and mitigates attack risks Multi-Factor Authentication Request two or more credentials to prove user's identity before granting access to systems Automatic Backup Data is backed up automatically to prevent data loss Multi-Device Support Support multiple types of devices Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Real-Time Analytics Analyze and gain insights into data in real-time Secure Data Storage Securely stores data to prevent data loss or breaches Data Recovery Ability to restore deleted, hidden, or lost data from an email server/system Activity Tracking Track and document all activities across devices, networks, and other systems External Storage Device Blocking Restrict data transfer to and from external storage systems such as USB and disk drives Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Audit Trail A record of all activities within the system, including user access, changes made, etc. File Quarantining Isolate suspicious files to prevent harm to computer systems Disaster Recovery Plan and implement business continuity measures in case of unforeseen events Intellectual Property Protection The process of discovering content on the web that is same or similar to logos, trademarks or other proprietary content Alerts/Escalation System alerts about the need to escalate an issue or request Risk Assessment Initiate collection and analysis of known risks Sensitive Data Identification Identify sensitive or personal information collected from users Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard Data Classification Grouping log entries based on similar attributes. Data Replication Process of copying and storing data in more than one site or node AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users File Transfer Move files across different systems or networks HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Third-Party Integrations Set up connections to third-party platforms to improve business processes Data Import/Export Import and export data to and from software applications Secure Data Storage Securely stores data to prevent data loss or breaches Audit Trail A record of all activities within the system, including user access, changes made, etc. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Vulnerability Scanning Discover patch statuses and vulnerabilities Customizable Reports Alter the layout and content of reports Data Security Protect sensitive data for digital privacy Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Customizable Forms Customize contracts and forms to collect specific information For Healthcare Software designed for the healthcare industry Document Storage Store and organize documents in a centralized system Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard API Application programming interface that allows for integration with other systems/databases Generative AI Use AI to generate content in the form of text, images, videos, etc. HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Activity Tracking Track and document all activities across devices, networks, and other systems Access Controls/Permissions Define levels of authorization for access to specific files or systems Real-Time Reporting Active reporting of data and metrics Document Templates Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Reminders Timed notification for any upcoming task, deadline, appointment, or activity Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Version Control Track revisions and updates made to files and navigate between different versions Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Risk Analysis Analyze potential risks across the organization Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Audit Trail A record of all activities within the system, including user access, changes made, etc. Allow/Block List Lists of domains/addresses that are allowed / rejected Generative AI Use AI to generate content in the form of text, images, videos, etc. Vulnerability Scanning Discover patch statuses and vulnerabilities Active Directory Integration Integrates with Active Directory Threat Response Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Search Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Intrusion Detection System Identify and alert about security breaches by third parties Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Spam Blocker Filters used to determine different types of malware threats Encryption Convert data into a code for security Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Alerts/Escalation System alerts about the need to escalate an issue or request Policy Management Create, manage, and track policies and procedures within an organization Customizable Reports Alter the layout and content of reports Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Activity Tracking Track and document all activities across devices, networks, and other systems Microsoft Outlook Integration SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Secure Login At least a username and password is required to access the system Third-Party Integrations Set up connections to third-party platforms to improve business processes Spam Detection Detect spam, BOT, or invalid email addresses Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Scheduled/Automated Reports Set a time to generate routine reports automatically Email Tracking Track delivered, received, and opened emails Fraud Detection Identify and prevent suspicious activity Event Logs A chronological record of actions or occurrences within a network, software, or process Data Retention Management Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Backup and Recovery Create backups and provide methods to recover deleted/lost data Threat Intelligence Information to prevent, understand and identify cyber threats Whitelisting/Blacklisting Control system access and/or deliverability for applications and email addresses Data Import/Export Import and export data to and from software applications Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Anti Virus Prevents, detects and removes malware Data Loss Prevention Safeguard confidential data and meet compliance regulations Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard Access Controls/Permissions Define levels of authorization for access to specific files or systems Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Authentication Verify the identity of users/devices to enable secure access Full Text Search Search for specific words or phrases within a document or database Metadata Management Collect and maintain structured information that describes data or content Access Controls/Permissions Define levels of authorization for access to specific files or systems Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Indexing Compile and organize data into specific metrics Email Attachment Protection Provides protection against malicious attachments. Storage Management Store items for a designated period of time Data Retention Management Manage/customize policies to organize data and determine where data should be stored or archived and for how long. SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Deduplication Data compression technique for eliminating duplicate copies of repeating data Audit Trail A record of all activities within the system, including user access, changes made, etc. User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Email Management Manage, store and organize emails within the system or via third-party apps Workflow Management Create, design and manage workflows for repetitive tasks Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Anti Virus Prevents, detects and removes malware Policy Management Create, manage, and track policies and procedures within an organization eDiscovery Finding, identifying and collecting information for legal proceedings Event Logs A chronological record of actions or occurrences within a network, software, or process Anti Spam Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Collaboration Tools Provides a channel for team members to share media files, communicate, and work together API Application programming interface that allows for integration with other systems/databases Data Compression Encode, restructure, and modify data to reduce its size Data Import/Export Import and export data to and from software applications Simple Mail Transfer Protocol (SMTP) Internet standard communication protocol to transmit electronic mails Version Control Track revisions and updates made to files and navigate between different versions Backup and Recovery Create backups and provide methods to recover deleted/lost data Threat Protection Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Multiple File Format Support Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Filtering Find & retrieve relevant data or documents Match & Merge Looking at data from different sources and finding possible duplicates, or identical matches AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Generative AI Use AI to generate content in the form of text, images, videos, etc. Phishing Protection Identify phishing emails Data Recovery Ability to restore deleted, hidden, or lost data from an email server/system Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Backup and Recovery Create backups and provide methods to recover deleted/lost data Policy Management Create, manage, and track policies and procedures within an organization Email Management Manage, store and organize emails within the system or via third-party apps Data Loss Prevention Safeguard confidential data and meet compliance regulations Single Sign On Allow users to access multiple services after entering their login credentials once Data Storage Management Manage and store data in a database Fraud Detection Identify and prevent suspicious activity Email Routing Route emails to multiple servers Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Filtering Find & retrieve relevant data or documents Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria SURLB/URIBL Filtering Rejecting phishing emails that include suspicious URLs or links to websites that have been previously flagged. Security Auditing Systematic evaluation of the security of a company's overall security system and situation Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Anti Virus Prevents, detects and removes malware Risk Assessment Initiate collection and analysis of known risks Greylisting A request to the original server for a message to be resent Audit Trail A record of all activities within the system, including user access, changes made, etc. Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Allow/Block List Lists of domains/addresses that are allowed / rejected Vulnerability Scanning Discover patch statuses and vulnerabilities Active Directory Integration Integrates with Active Directory Compression Reduction in the number of bits needed to represent data Email Tracking Track delivered, received, and opened emails Encryption Convert data into a code for security Anti Spam Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Disaster Recovery Plan and implement business continuity measures in case of unforeseen events AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Secure Data Storage Securely stores data to prevent data loss or breaches Activity Tracking Track and document all activities across devices, networks, and other systems Spam Blocker Filters used to determine different types of malware threats Microsoft Outlook Integration Spam Analysis Analysis and detection of spam-related traffic API Application programming interface that allows for integration with other systems/databases Categorization/Grouping Organize and group data or items based on various criteria Event Tracking Inbox Management Organize, prioritize, and manage incoming communications Spam Detection Detect spam, BOT, or invalid email addresses Authentication Verify the identity of users/devices to enable secure access Third-Party Integrations Set up connections to third-party platforms to improve business processes Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Spam Quarantine Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Generative AI Use AI to generate content in the form of text, images, videos, etc. Data Retention Management Manage/customize policies to organize data and determine where data should be stored or archived and for how long. 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