Edit to add; I have used this company for several years now and I still like them.

I liked how easy they made it to transition to them. I like the integrity the company offers that my email is secure and HIPAA compliant. OH and I am a therapist, so I am not great with tech stuff and my rep just walked me through it with no problems. Review collected by and hosted on G2.com.

No downsides to this product. Recommend to others Review collected by and hosted on G2.com.

Their continuous innovation and new product offerings, like secure client forms Review collected by and hosted on G2.com.

Nothing. They offer excellent service and are responsive when there are issues Review collected by and hosted on G2.com.

Paubox is incredibly easy to use, efficient, and functional. They have excellent customer service! Highly recommend. Review collected by and hosted on G2.com.

I have no concerns/dislikes regarding Paubox. Review collected by and hosted on G2.com.

Paubox has simplified our email compliance entirely. Unlike other encryption tools that need users to log into separate portals or remember passwords, Paubox automatically encrypts all emails behind the scenes. Our team can just compose and send emails as usual, and our clients get them securely without additional actions. This has greatly saved us time and eliminated frustration. Highly recommended! Review collected by and hosted on G2.com.

So far, I like it and don't have any negative comments. Review collected by and hosted on G2.com.

The peace of mind in knowing that my most important client communication channels are secure and that I have access to consistent support if I ever have a question about security. Review collected by and hosted on G2.com.

I don't have anything that I dislike, I have been fully satisfied with my entire experience Review collected by and hosted on G2.com.

I like the customer support provided by Paubox. When I first registered,I was contacted by someone from Paubox who helped guide me through getting acquainted with the software and answered all of my questions. I trust the platform. Also, the pricing is very reasonable, especially for how essential the product is. Review collected by and hosted on G2.com.

There's honestly nothing I don't like about Paubox. Review collected by and hosted on G2.com.

I absolutely LOVE how easy this is to use! I was feeling really overwhelmed while searching for a HIPAA-compliant email solution that offered encryption, so I’m incredibly grateful I found this. There’s no need for me or my recipients to log in anywhere, which is a huge advantage. Honestly, I don’t even fully understand how encryption works, but from the very beginning, I received support to ensure my account was set up correctly. I was able to connect it to my email and domain without any problems, and they helped me take care of things I didn’t even realize I needed. Now, I can use my email every day without any worries or complications, and it truly couldn’t be easier! Review collected by and hosted on G2.com.

So far I haven't found anything to dislike about Paubox - it was seamlessly integrated into my email and has worked like a charm. Review collected by and hosted on G2.com.

I appreciate that Paubox is easy to set up and has amply support if needed. I'm a small business owner and was able to make the set up changes on my own. Review collected by and hosted on G2.com.

I do get a lot of emails that don't really pertain to what my business does since I'm a small psychotherapy business, but those email are easy to delete. Review collected by and hosted on G2.com.

As a therapist managing my own solo private practice, Paubox has eliminated my concerns about security and HIPAA compliance. I appreciate being able to send emails with the assurance that they are encrypted, without needing to check extra boxes or require my recipients to open another window or enter a security code. Additionally, the customer support at Paubox is outstanding. My experience working with Lisa Mai was both helpful and efficient. Review collected by and hosted on G2.com.

My experience with Paubox has been entirely positive; I haven't found anything about it that I dislike. Review collected by and hosted on G2.com.

We’ve used Paubox for HIPAA compliance for several years. It’s user-friendly and was easy to implement and integrate with our workflow. The support team has been exceptional—responsive, prompt, and consistently helpful whenever we’ve needed assistance. Review collected by and hosted on G2.com.

Nothing. Paubox has been very helpful in HIPAA compliance. Review collected by and hosted on G2.com.