Having seamless outbound email encryption that does not require the recipient to login or view emails in a special portal is great when dealing with a multitude of organizations. Customer support was equally great in helping us integrate with both Google Workspace and Microsoft 365. Billing support also quick to answer any questions we had, getting back to us the same day. Review collected by and hosted on G2.com.

Once everything is setup it is easy to forget only licensed addresses have outbound encryption. This is not really a problem depending on the total number of users vs the number of licenses you have. Review collected by and hosted on G2.com.

I love that Paubox is seamless, very easy to use, and HIPAA compliant. My clients love that they do not have to jump through hoops just to read an email, and feel secure that communications with me are HIPAA secure. Review collected by and hosted on G2.com.

The only thing I dislike is the cost of the system. But I feel this is a necessary expense in a world where hackers actively try to disrupt medical and behavioral health agencies Review collected by and hosted on G2.com.

Since I first signed up with Paubox, I have experienced excellent customer support. The team made the implementation and integration process with my current email platform straightforward and hassle-free. They also guided me through verifying that my emails were being sent securely, which gave me peace of mind. I especially appreciated that they followed up with me soon after setup to make sure everything was functioning as it should. Paubox provides valuable insights and webinars on maintaining information security, which I find very helpful. I now rely on Paubox for all my client communications. Review collected by and hosted on G2.com.

I have not experienced any dislikes about Paubox! Review collected by and hosted on G2.com.

It is not clunky like other email encryption systems are Review collected by and hosted on G2.com.

It can be frustrating to add new employees to our account. We often have to email Paubox directly Review collected by and hosted on G2.com.

The encryption itself is awesome and much less of a hassle than other products I've tried, and they also have great customer support to help guide you through the set-up process. Review collected by and hosted on G2.com.

Nothing significant comes to mind, as this is a truly awesome product. However, if I had to say one thing, I wish that there was the option to ask for "read receipts" so that I could ensure the secure emails had been received and opened successfully. Review collected by and hosted on G2.com.

What I'd like is to review the quarantined inbound emails that have been helping our team, since we work in clinical. We can easily check the emails listed on the quarantine page and allow the email address or domain for future incoming messages. Review collected by and hosted on G2.com.

I think it would be better if admins could turn on quarantined notifications for all users. Review collected by and hosted on G2.com.

The ease of use and installation for the users and activation. Review collected by and hosted on G2.com.

There is nothing so far that I do not like. Review collected by and hosted on G2.com.

As the founder, owner, and operator of a mental health counseling private practice, ensuring HIPAA compliance in all communications with clients and other professionals is absolutely vital. What I value most about Paubox is its automatic email encryption, which works seamlessly with Google Workspace. I also appreciate the peace of mind that comes from knowing it is HITRUST certified, meeting comprehensive and secure privacy standards. The representative who helped me set up my Paubox account was extremely helpful, patiently answering all my questions and providing clear, detailed explanations. Additionally, I find Paubox to be very user-friendly with clear stats in my account. Review collected by and hosted on G2.com.

I can't think of anything that I dislike about Paubox; it meets all my company's needs. Review collected by and hosted on G2.com.

All I had to do was sign up, and then someone walked me through what I needed to do to make sure everything was working. The whole process took about 20 minutes. Everyone I’ve talked to about making sure their emails are HIPAA compliant has used Paubox. I feel fully confident that my emails are secure, and I haven’t had to do anything else since I signed up. Review collected by and hosted on G2.com.

I haven’t had any issues in the year and a half that I’ve had it. Review collected by and hosted on G2.com.

I searched for a very long time to find something like Paubox, it is amazing how seamless it assists us in making emails HIPAA compliant. The pricing is amazing compared to other solutions and onboarding was so easy. I would recommend Paubox to anyone. Review collected by and hosted on G2.com.

Nothing, it is amazing and so easy to use. Review collected by and hosted on G2.com.