Jeff H.
JH
Jeff H.
Director of IT & Security
Mid-Market (51-1000 emp.)
"It Just Works—Excellent Support and a Great Product"
5/5
What do you like best about Paubox?

It just works and they have excellent support. They even have a monthly security social mixer to talk about what we would like to see in Paubox and other industry topics we want to bring up. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

I don't have any negatives. It's a great company and a great product. Review collected by and hosted on G2.com.

Shirin S.
SS
Shirin S.
Licensed psychotherapist
Small-Business (50 or fewer emp.)
"Seamless Email Experience Without Switching Providers"
4.5/5
What do you like best about Paubox?

No need for switching between email providers--can keep my setup as is and have a seamless experience. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

Initial setup was a bit unclear. But their customer support was quick and helpful. Review collected by and hosted on G2.com.

Adnan W.
AW
Adnan W.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Paubox Makes HIPAA-Compliant Email Notifications Easy For US"
5/5
What do you like best about Paubox?

We’ve been using Paubox for HIPAA-compliant email notifications, and it’s been working out great for us. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

I believe the email integration had some issues at start and it could be better, overall ui can be simplified too. Review collected by and hosted on G2.com.

Michael P.
MP
Michael P.
Owner
Small-Business (50 or fewer emp.)
"Secure HIPAA Document Sharing via Email Made Simple"
5/5
What do you like best about Paubox?

I enjoy the fact that I can use my email address to send HIPAA documents, content, and other information securely and without fear of clients not understanding how to open an encrypted email system. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

I don’t have any negative thoughts on Paulo’s currently. Review collected by and hosted on G2.com.

PA
Phil A.
IT Specialist
Mid-Market (51-1000 emp.)
"Overall we have been very happy with our Paubox experience."
4.5/5
What do you like best about Paubox?

It is easy to understand and to navigate the interface. Also, any interaction that we have had with a Paubox representative has been possitive even if they weren't able to immediately resolve an issue. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

The only negative I can even give is that we occasionally get false positive in the quarantine. This is to be expected. Nothing like that can be 100% perfect all the time. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Peace of Mind for Secure Patient Emailing"
4/5
What do you like best about Paubox?

What I like most about Paubox, as a practice owner, is the peace of mind it gives me and my staff when we email patients and vendors. It adds another layer of security in both a practical and emotional sense, and it helps ease anxiety in a world where cybersecurity breaches and hacks feel increasingly common. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

What I dislike about Paubox is the lack of support during implementation, and then not having readily available tech support if something goes wrong afterward. As a practice owner who wears many hats, it’s difficult to handle the integration and troubleshooting on my own while trying to manage Paubox and connect it with Wix and then GoogleSuite. It would be much nicer if they offered a one-time integration or implementation service for those of us who aren’t very tech-savvy. When the DMARD or TXT somehow expires, it would be nice to have better 1 on 1 assistance. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Seamless"
5/5
What do you like best about Paubox?

I'm very happy Paubox. The email encryption is seamless and hassle free. The forms service they added is also excellent and even allows color and font customization making it seamless with the design of my website. I offer many ways for new inquiries to contact me but they seemed to prefer to use the Paubox secure message form over any other contact method.

It was very easy to set up and implement. It requires very little maintainence.

The customer services is stellar and quick to respond. They are also really kind and explain things in a way I can understand even though I have no technical experience. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

Paubox is absolutely worth the cost. However, there are cheaper alternatives who offer fewer services. Review collected by and hosted on G2.com.

Vanessa N.
VN
Vanessa N.
Psychologist
Small-Business (50 or fewer emp.)
"10/10 no brainer for me and my practice"
5/5
What do you like best about Paubox?

Paubox has been a great solution for secure, HIPAA-compliant email. It integrates seamlessly with my existing email and gives me peace of mind when communicating with clients. Customer service is also top notch. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

So far, I haven’t noticed anything I would classify as a con. It works as intended, and I’m happy with it. Review collected by and hosted on G2.com.

Kathy W.
KW
Kathy W.
Director of Marketing
Mid-Market (51-1000 emp.)
"Prompt Support and Effortless Security for Our Emails"
5/5
What do you like best about Paubox?

The prompt response and ease of use with their tools - allow us to keep the bad players out of our companies emails. Love that the general supports comes with a quick bot response and shortly there after a human checks in Review collected by and hosted on G2.com.

What do you dislike about Paubox?

nothing comes to mine - great juob - Paubox Review collected by and hosted on G2.com.

Ayse Irem S.
AS
Ayse Irem S.
Doctor
Small-Business (50 or fewer emp.)
"Easy Setup and Strong Gmail Protection with Paubox"
4.5/5
What do you like best about Paubox?

Paubox was very easy to set up. At the time of heightened threats to cybersecurity I think It is vital to have your business email- gmail account- , especially healthcare related, protected. It is not cheap. but it works. integrated well with google. Dr. Irem Sonmez Review collected by and hosted on G2.com.

What do you dislike about Paubox?

expense. have yet to test AI features. not sure if there are any. Review collected by and hosted on G2.com.