Jake S.
JS
Jake S.
Freelance Marketing Consultant
Small-Business (50 or fewer emp.)
"Easy and Reliable Encryption with Paubox"
5/5
What do you like best about Paubox?

Easy HIPAA-compliant email

Seamless email encryption

Works without extra steps

Very easy for our staff

Reliable and easy to use

Encrypts emails automatically

No portal for patients

Easy setup and management

Great Microsoft 365 integration

Transparent to recipients Review collected by and hosted on G2.com.

What do you dislike about Paubox?

Pricing is a little high, Nothing major to dislike, Reporting could be improved Review collected by and hosted on G2.com.

SD
Sarah D.
Owner, Sole Clinician
Small-Business (50 or fewer emp.)
"Peace of Mind with Effortless HIPAA-Compliant Email"
4.5/5
What do you like best about Paubox?

It's peace of mind knowing that my email communication is HIPAA compliant. I also appreciated the implementation team at Paubox taking the time to help me set it up as I was having issues doing so on my own. They are very knowledgeable (not just with Paubox but also with the various other systems they need to work with such as Google Workspace) and patient. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

I'm still not fully clear on all of it's functions/features and I don't always have the time to sit through webinars to learn about them. Review collected by and hosted on G2.com.

Lisa P.
LP
Lisa P.
Director
Small-Business (50 or fewer emp.)
"Encrypted Email Made as Easy as Regular Email"
5/5
What do you like best about Paubox?

It doesn't require any outside website in order for our clients to receive their encrypted email. It's just as easy as sending a non-encrypted email. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

I like it and don't have anything that i dislike about it. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Seamless encryption solution!"
5/5
What do you like best about Paubox?

I searched for a long time for a low cost, seamless and simple solution for our email encryption. Every time another office sent us an encrypted email we had to make a log in for a portal and it drove us all nuts. I didn't want to contribute to other offices having the same feelings when they received messages from our office. I looked at other products that required us to check buttons or monitor different settings every time we would send an email, but Paubox doesn't require any of this! You don't have to do anything out of the ordinary-It is so easy. If I didn't see the "encryption verified by paubox" at the bottom of every email, I wouldn't even recognize any barrier at all to retrieving and reading messages. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

That everyone isn't using it! Help eliminate cumbersome portals and move to Paubox. You won't regret it. Review collected by and hosted on G2.com.

CE
Craig E.
Data Protection Officer
Small-Business (50 or fewer emp.)
"Paubox Serves Responsible Humans and their AI Agents"
5/5
What do you like best about Paubox?

“Paubox email security features help me maintain TrustedSenders that provide contact information for responsible humans – even if they use AI Agents to send and receive email.” Review collected by and hosted on G2.com.

What do you dislike about Paubox?

I want API support for importing rule configurations. Paubox does solicit feature requests, but I haven't submitted one... yet. Review collected by and hosted on G2.com.

AR
Aiden R.
Therapist
Small-Business (50 or fewer emp.)
"I Love Paubox"
5/5
What do you like best about Paubox?

The customer service is amazing. They are so helpful, quick to respond, they are open to ideas and feedback, and just so nice!

It's a set it and forget it type of system and the set up is easy. Seamless integration with Gsuite. It's a hassle-free way for me and my therapy clients to communicate securely.

I use their forms frequently and it makes it so easy to gather the data I need in an efficient way. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

Nothing- any little quirks that need to be worked out have been ironed out with the help of customer service. Review collected by and hosted on G2.com.

Christine T.
CT
Christine T.
Psychiatrist
Small-Business (50 or fewer emp.)
"Easy-to-Use End-to-End Encrypted Email with Responsive Paubox Support"
5/5
What do you like best about Paubox?

Paubox is very easy to use for sending emails with end-to-end encryption. Whenever I have questions, the Paubox support staff has been helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

At times, Paubox’s pricing can feel cost-prohibitive. Review collected by and hosted on G2.com.

Jose J.
JJ
Jose J.
Patient coordinator
Small-Business (50 or fewer emp.)
"Seamless, Hassle-Free Paubox With Powerful AI and Easy Onboarding"
5/5
What do you like best about Paubox?

Paubox is very seamless. I don't have to worry about turning it off or on. It just works without any hassle. We've tested it to make sure it encrypts our emails. As a medical office this allows us to be hippa compliant with sensitive information. I like that I don't have to go out of my way to make it work. I have never had a problem and that gives me peace of mind. It integrates with al of our systems. Pricing is competitive. AI features are other worldly. Onboarding is a breeze. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

I like the encryption but I would like to add additional layers like password control. Review collected by and hosted on G2.com.

HC
Hadasah C.
Speech-Language Pathologist
Small-Business (50 or fewer emp.)
"Very Happy with Paubox as a Private Practice Owner"
5/5
What do you like best about Paubox?

Customer support helped me set everything up. I appreciate that I can send HIPAA compliant emails through my work email instead of using a portal. Review collected by and hosted on G2.com.

What do you dislike about Paubox?

As of right now, I cannot think of anything about Paubox that I dislike; I would get concerned sometimes because I didn't see the "Secured by Paubox - HITRUST certified" signature when I sent out an email, but when I get a response, I see it in the email thread. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Easy, Effective, and a Great Solution"
5/5
What do you like best about Paubox?

Easy and effective to setup and protect my email. I have had a seemless experience with no interruption or hassle (compared to other products which have much more annoying protocols). It is a great solution! Review collected by and hosted on G2.com.

What do you dislike about Paubox?

All the functions I use it for work just fine. I wouldn't say I'm having any real problems. With that said - it's pretty straightforward. I set and forgot about it. No fuss, no muss. Review collected by and hosted on G2.com.