--- title: Paubox Reviews meta_title: 'Paubox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 615 reviews by the users' company size, role or industry to find out how Paubox works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 615 scale: '5' date_modified: '2026-08-09' parent_category: name: Email Security url: https://www.g2.com/categories/email-security --- # Paubox Reviews **Vendor:** Paubox **Category:** [Email Encryption Software](https://www.g2.com/categories/email-encryption) **Average Rating:** 4.9/5.0 **Total Reviews:** 615 ## About Paubox Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguard protected health information (PHI) without changing how staff or patients use email. Email remains a critical communication tool in healthcare, but standard platforms like Google Workspace and Microsoft 365 are not HIPAA compliant on their own. Paubox makes compliance automatic and enhances security to defend against evolving phishing and malware attacks, all while maintaining a seamless user experience. Paubox serves small to mid-sized healthcare organizations, clinics, and IT teams seeking reliable compliance, reduced risk, and simple management. Key capabilities: - Automatic outbound encryption: Every message is encrypted by default; recipients read emails directly in their inbox, without portals or passwords - AI-powered inbound email security: Detects and blocks phishing, spoofing, and malware using generative AI analysis - Seamless integration: Works with Google Workspace, Microsoft 365, and Microsoft Exchange without new workflows or domain changes - Compliance and control: Supports HIPAA compliance and minimizes human error in handling PHI - Additional tools: Archiving, Data Loss Prevention, Paubox Email API, and Paubox Marketing Benefits: - Simplifies compliance management and reduces IT workload - Improves patient and staff experience with frictionless secure email - Strengthens protection against modern email threats Paubox enables healthcare organizations to confidently use email as a secure, compliant, and user-friendly communication channel, eliminating guesswork for staff and helping IT teams protect against data breaches and compliance risk. ## Paubox Pros & Cons **What users like:** - Users love the **ease of use** of Paubox, appreciating its seamless setup and management for secure communications. (216 reviews) - Users appreciate the **security of Paubox** , ensuring HIPAA compliance and peace of mind when handling sensitive information. (169 reviews) - Users praise the **exceptional customer support** from Paubox, highlighting helpful and patient staff throughout the implementation process. (146 reviews) - Users trust **Paubox's email security** , appreciating its ease of use and reliable HIPAA compliance for peace of mind. (138 reviews) - Users value the **effortless setup process** of Paubox, appreciating its quick initiation and seamless operations. (137 reviews) - Users value the **secure communication** provided by Paubox, ensuring safety for both personal and client information. (110 reviews) - HIPAA Compliance (105 reviews) - Users value the **secure and user-friendly email encryption** of Paubox, noting its seamless integration and ease of use. (101 reviews) - Users value the **seamless encryption integration** of Paubox, ensuring secure and protected communication effortlessly. (93 reviews) - Protection (71 reviews) **What users dislike:** - Users find Paubox **expensive** , but some feel the value justifies the higher cost compared to alternatives. (50 reviews) - Users note **email retention issues** with Paubox, citing the need for longer access to email records for litigation. (32 reviews) - Users find the **difficult setup** challenging, though quick support helps to alleviate some of the confusion. (25 reviews) - Users experience **email encryption issues** with Paubox, causing delays and reliance on test emails for assurance. (17 reviews) - Users miss the **encrypted SMS feature** of Paubox, feeling it was unmatched in the market. (13 reviews) - Users find the **limited features** of Paubox, like the basic contact form, unsatisfactory for their needs. (13 reviews) - Missing Features (12 reviews) - Email Filtering Issues (9 reviews) - Email Security (9 reviews) - False Positives (9 reviews) ## Paubox Reviews ### 1. Love having IT with human-kindness! **Rating:** 5.0/5.0 stars **Reviewed by:** Lena S. | Owner/CEO, Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Paubox?** Has made making HIPAA compliant a breeze for my practice! **What do you dislike about Paubox?** I wish I had more onboarding and "records" set-up when I first onboarded! **What problems is Paubox solving and how is that benefiting you?** DKIM and TXT Records. My emails are no longer being marked as SPAM. ### 2. Encryption that I don't have to think about **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Paubox?** I love that Paubox just works. I don't have to spend time thinking about it, trying to figure it out, or hoping my clients will figure it out. It's easy and efficient, and just does exactly what it's supposed to without any additional effort on my part. **What do you dislike about Paubox?** I've used it for nearly 4 years and haven't found a downside yet. **What problems is Paubox solving and how is that benefiting you?** I am subject to HIPAA and need to keep Protected Health Information safe, so encrypted email is a must. Other encryption services I've seen create a headache for clients/end-users who have to create an account and log-in each time to view a secure message. With Paubox, my messages are encrypted and safe, but also easy to use for my clients - which means they actually read my messages. ### 3. Easy to Set Up and Use **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Paubox?** Paubox is so easy to set up and use and decreases the anxiety related to HIPPA compliant emails. What I like best is that you or your clients do not have to do an extra log in to get secure emails **What do you dislike about Paubox?** I have not found anything I do not like about Paubox as of yet. It is affordable and easy. **What problems is Paubox solving and how is that benefiting you?** Paubox is taking the complication out of sending HIPPA secure emails. Beacuse all the encryption is happening on the back end -- therapists and our clients can send emails without anxiety, worry or extra time to log into a different system or utilize a one time passcode. ### 4. Paubox is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Paubox?** I really really appreciate being able to contact Paubox via phone and have someone answer. I also really appreciated the onboarding. Someone helped me set up the system. **What do you dislike about Paubox?** There is nothing that I have encountered thus far that I dislike **What problems is Paubox solving and how is that benefiting you?** I am a therapist in a private practice, and Paubox has ensured that my email exchanges between clients are HIPAA compliant. ### 5. Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** Christina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Paubox?** I love that I can connect with my clients securely and seamlessly. It makes sending information easy and the peace of mind is priceless. **What do you dislike about Paubox?** The cost is bit high for a small business like mine, but I was pleased with the generous referral bonus that made it more affordable. **What problems is Paubox solving and how is that benefiting you?** Allowing me to connect with clients in a method they prefer that doesn't require them to remember a separate log-on and password. ### 6. Seamless in and outgoing!! **Rating:** 5.0/5.0 stars **Reviewed by:** carlos b. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2020 **What do you like best about Paubox?** The recipient can be on any email platform! **What do you dislike about Paubox?** Not on mobile. Would like to have a mobile version. **Recommendations to others considering Paubox:** If you want ease of use for yourself and your patients. **What problems is Paubox solving and how is that benefiting you?** HIPAA compliance is now very easy for PHI docs with patients. ### 7. Paubox Allows Sending Encrypted Email Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Paubox?** Paubox allows sending encrypted emails seamless. Not having to install another's digital certificate or enable the encryption button before sending and email saves time and eliminates the worry if encryption was enabled or not. Installation was fully supported by Paubox with step by step instructions with documentation and any other questions were answered promptly by Paubox's support staff. Having an encryption service that works all the time has really been great for a peace of mind. Highly Recommend Paubox for HIPAA compliant email encryption requirements. **What do you dislike about Paubox?** I wish I had known about Paubox sooner !! **What problems is Paubox solving and how is that benefiting you?** Paubox allows sending encrypted emails seamlessly while working in the background. ### 8. Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Paubox?** Paubox offers your end users a handsoff experience and ensures encrypted email messages are delivered as intended. **What do you dislike about Paubox?** I have no complaints. The product is easy to configure and works as it should. **What problems is Paubox solving and how is that benefiting you?** It ensures all emails from our business users are always sent in the most secure manner. ### 9. Transformative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Paubox?** Using Paubox has transformed my capacity to communicate with patients. Before implementing this system, I used a HIPAA-compliant email requiring patients to log in with passwords. Many struggled with creating or recalling log-in credentials resulting in frustration and unread emails. Paubox easily eliminates the barrier of portals and extra log-ins and allows secure two-way email correspondence in a familiar and straightforward email format. **What do you dislike about Paubox?** The initial setup was a bit cumbersome, but the support team was easily accessible and made the process easier. Once completed, these steps do not have to be repeated. **What problems is Paubox solving and how is that benefiting you?** Paubox eliminates frustration and improves time management through easy-to-access secure email. ### 10. Sending Sending Secure Emails with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Paubox?** The ability to send secure emails without the need for additional expiring OTPs has greatly benefited our support teams by reducing the number of things they need to keep track of. Thanks to Paubox's email encryption suite, which ensures that all emails sent and received through Salesforce are encrypted, our Customer Support team can share sensitive information in a HIPAA-compliant manner. **What do you dislike about Paubox?** There is nothing missing in to mention here. **What problems is Paubox solving and how is that benefiting you?** The ability to send secure emails without the need for additional expiring OTPs has greatly benefited our support teams by reducing the number of things they need to keep track of. Thanks to Paubox's email encryption suite, which ensures that all emails sent and received through Salesforce are encrypted, our Customer Support team can share sensitive information in a HIPAA-compliant manner. ### 11. Best in class **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Paubox?** Simple, nearly maintenance-free email compliance. **What do you dislike about Paubox?** The cost is higher than other available options. **What problems is Paubox solving and how is that benefiting you?** Paubox provides comprehensive Gsuite email encryption to our organization. We came from Virtru, and Paubox is far superior. ### 12. Highly recommend Paubox **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna D. | Care Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Paubox?** Communication with the support team has been excellent- they are fast and efficient! They have been a part of our company journey since the beginning and were able to support us as we grew. **What do you dislike about Paubox?** Nothing we dislike! We had some issues initially with the set up, but we realized it was on our end. The support team quickly sent us step-by-step directions and hopped on Zoom calls with us to resolve this ASAP. **What problems is Paubox solving and how is that benefiting you?** Paubox is helping us with making sure that our emails are encrypted and HIPAA compliant ### 13. Great service for HIPPA compliant email **Rating:** 4.5/5.0 stars **Reviewed by:** Marianne D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Paubox?** Paubox is a helpful tool for maintaining HIPPA-compliant email while maintaining gmail interface. I have appreciated knowing that my emails are secure and compliant. **What do you dislike about Paubox?** Paubox was a bit tough to get set up and configured but the staff was helpful for doing this process. It is a great service but it is also somewhat costly. **What problems is Paubox solving and how is that benefiting you?** GMAIL for business is not currently HIPPA compliant as I understand it, and Paubox is, so this has been helpful. I want to be able to communicate with clients as provider. ### 14. Always available for me! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelli E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Paubox?** My assigned reps have been the Bomb-dot-com! Always available and have solved problems when I have encountered them. **What do you dislike about Paubox?** The cost. It is a spendy program, but I am learning how to use more features as time goes on. **What problems is Paubox solving and how is that benefiting you?** Any time I have strange email behaviors, they are always right there to figure out the reasons. Many times, the issues do not reside with Paubox software, but they still solve the issues! ### 15. Strategic Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Paubox?** The team at Paubox made the implementation process seamless. We were able to iron out the implementation of the operations over a short period. Then the Paubox technical team took the time to meet with our engineers to make sure everything would work correctly. Even though we needed to schedule multiple meetings because of tech questions, the Paubox team was always open to spending more time to help make sure things went correctly. **What do you dislike about Paubox?** Nothing! I used Paubox at a previous company and enjoyed the user experience. The main admin dashboard is easy to read and the onboarding workflow is straightforward. **What problems is Paubox solving and how is that benefiting you?** Protecting personally identifiable information is very important to our company because of the data we work with each day. Many of our email communications have PII, and we used more time-consuming methods to protect the information. Paubox helped us streamline the process and protect our provider information. ### 16. Everything I wanted **Rating:** 5.0/5.0 stars **Reviewed by:** Dan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Paubox?** So easy to use; Paubox gives me the security I need and I never have to think twice about it! **What do you dislike about Paubox?** Nothing to dislike, I have been very happy. **What problems is Paubox solving and how is that benefiting you?** Solves the problem of email encryption without unnecessary steps like logins or downloading messages. ### 17. A straighforward, one-time setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Paubox?** I love that I don't need to worry about encrypting emails. It was a one-time setup, and now every email is encrypted without me needing to remember any settings or specific actions. Beyond that, I love that I get to use my Google Workspace like I'm used to. **What do you dislike about Paubox?** Nothing so far. Easy to set up, easy to use, and has no issues that neeed to be addressed. **What problems is Paubox solving and how is that benefiting you?** Previously, sending HIPAA compliant emails with Google Workspace needed extra steps and, technically, wasn't always in compliance. ### 18. Once set up, Paubox is eamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Paubox?** Security without the need for P/Ws in either direction **What do you dislike about Paubox?** Especially on my phone, it is difficult to reply to a message with one of my non-Paubox addresses **What problems is Paubox solving and how is that benefiting you?** Secure email as simple as possible ### 19. Would Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Paubox?** Paubox makes encryption 100% seamless. All emails are protected without having to jump through hoops or without having to complete extra steps. **What do you dislike about Paubox?** The pricing is higher than our previous encryption service, but we think it has been worth it. **What problems is Paubox solving and how is that benefiting you?** With our previous encryption service, we found that our outgoing emails to patients were difficult to open/respond to. Paubox limits the number of emails we send by simplifying the process. ### 20. Paubox makes it easy to implement and manage HIPAA-compliant email encryption **Rating:** 5.0/5.0 stars **Reviewed by:** Zach W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Paubox?** Paubox's implementation is seamless and so easy to manage for our organization, which has various needs in terms of email encryption. The solution makes it easy to avoid human error and gives unwavering confidence in running a HIPAA-compliant organization. **What do you dislike about Paubox?** Nothing -- excited to follow Paubox's upcoming features! **What problems is Paubox solving and how is that benefiting you?** Email encryption can be tedious and prone to human error. Paubox resolves these solutions completely and at an affordable price. ### 21. Easy to set up and easy for your clients **Rating:** 4.5/5.0 stars **Reviewed by:** Toni H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Paubox?** I appreciate the ease of not having clients use a password encryption system, which is an additional step and, sometimes, frustrating for them. **What do you dislike about Paubox?** It's not difficult to set up, but I feel the instructions could be clearer and customer service more helpful for those less savvy with back-end tech issues. **What problems is Paubox solving and how is that benefiting you?** I needed an HIPAA compliant messaging/mail encryption service. ### 22. Perfection! **Rating:** 5.0/5.0 stars **Reviewed by:** JR B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Paubox?** Paubox can best be described as "sleep insurance". Meaning you can sleep at night knowing that you have zero exposure to harm. The perfect product! **What do you dislike about Paubox?** There are no downsides to Paubox. Highly recommend to everyone!!! **What problems is Paubox solving and how is that benefiting you?** As a Medicare insurance agency, Compliance is paramount and Paubox checks all the boxes for us. Quality of the highest order! ### 23. Beyond functional and backed with unparalleled support **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjeev T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Paubox?** We appreciate the simplicity of the interface from software that still provides all the functionality we need from a day-to-day operational and administrative perspective. **What do you dislike about Paubox?** Email users have no complaints. Administrators complain that there is a difference in "look and feel" between the User Dashboard and Administrator Dashboard. It almost feels like you're using or operating a different tool/product. **What problems is Paubox solving and how is that benefiting you?** Managing user accounts and aliases across multiple divisions has never been easier. We don't even need the higher levels of encryption or security provided, but it is appreciated. ### 24. Seamless implementation & hands off product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Paubox?** No longer have to manually onboard people into an inbound spam filter. Haven't had to release a thing since implementing. **What do you dislike about Paubox?** It is a little more costly than some of the competitors, but the value makes it worth it. **What problems is Paubox solving and how is that benefiting you?** Seamless transmission of secure emails. Eliminates the need to authenticate in order to view secure mail. ### 25. Amazing service and customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Leah B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Paubox?** The service is amazing and customer support is probably the best I have ever had experience with **What do you dislike about Paubox?** Really no downsides. A few years back they did not have phone support but they do now! **What problems is Paubox solving and how is that benefiting you?** Outbound encryption to assist with compliance ### 26. Excellent HIPAA-Compliant Service **Rating:** 5.0/5.0 stars **Reviewed by:** Marla D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Paubox?** Paubox is a great service that provides reliable, HIPAA-compliant protection with ease of use for both the sender and the recipient. We've been very pleased and would highly recommend it. **What do you dislike about Paubox?** Paubox recently changed their pricing structure, which, although reasonable, is a deterrent to considering upgrading our service. **What problems is Paubox solving and how is that benefiting you?** It has been a worry-free, integrated solution for end to end encryption. ### 27. Easy to use HIPAA compliant email. **Rating:** 4.5/5.0 stars **Reviewed by:** Eric L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Paubox?** Ease of setting up email and quick customer service response **What do you dislike about Paubox?** Needing to make adjustment to DKIM setting for outlook email users to receive emails from Paubox. Without changing DKIM settings, emails to outlook users are sent to spam box. **What problems is Paubox solving and how is that benefiting you?** HIPAA compliant communications with patients ### 28. Good so far **Rating:** 4.5/5.0 stars **Reviewed by:** Kendra P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Paubox?** Easy to set up and navigate, good customer service. **What do you dislike about Paubox?** Wish I could add and delete user seats myself instead of having to email support for this. **What problems is Paubox solving and how is that benefiting you?** Encrypts email for HIPAA compliance ### 29. So far, so good. **Rating:** 2.5/5.0 stars **Reviewed by:** Robin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Paubox?** Paubox is pretty easy to use. It has seamless integration for secure email using the Gmail platform. **What do you dislike about Paubox?** So far, so good. G2 is forcing me to add more characters. **What problems is Paubox solving and how is that benefiting you?** My business needs to send sexure hipaa compliant emails. Paubox helps me get this done. ### 30. Secure communication **Rating:** 5.0/5.0 stars **Reviewed by:** Addie H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Paubox?** I appreciate I can securely send information and correspond with clients while being compliant with HIPAA. **What do you dislike about Paubox?** There's not much to dislike! Once it's set up, not much needs to be done. **What problems is Paubox solving and how is that benefiting you?** I can communicate with clients with confidence that I'm compliant with HIPAA. ### 31. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2020 **What do you like best about Paubox?** The simplicity of the encryption. There is no login or having to have an account for emails to be encrypted and its HIPAA compliant. **What do you dislike about Paubox?** The cost of using Paubox is higher than others. However, I don't mind paying more for something that works effectively and seemlessly. **Recommendations to others considering Paubox:** You won't find anything better than Paubox! **What problems is Paubox solving and how is that benefiting you?** I can seamlessly send HIPAA compliant emails. Recipients can open my email without having to log in to external software. ### 32. Great experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Owner/Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2022 **What do you like best about Paubox?** The website was easy to navigate and pricing was clear. Through the trial period and finishing setup, the support staff reached out and was responsive to all questions. **What do you dislike about Paubox?** I'd like to be able to customize fields on the secure contact form. It is a great help and saves me money from having a separate account, but it also will not allow me to iFrame it on my site. **What problems is Paubox solving and how is that benefiting you?** As a mental health practice, It helps me remain HIPAA compliant. It simplifies sending secured messages where PHI may be involved. It gives me an increased sense of security when sending messages in general. ### 33. Secure and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Paubox?** I like the ease of use. No extra login information needed. No hassle. **What do you dislike about Paubox?** I wish the contact form was more customizeable. **What problems is Paubox solving and how is that benefiting you?** HIPAA compliance ### 34. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Paubox?** They were able to provide live support using zoom/share screen which enable a quick and easy resolution! **What do you dislike about Paubox?** I have not had any negative experiences with paubox **What problems is Paubox solving and how is that benefiting you?** Ensuring that my email is encrypted/HIPAA compliant ### 35. Best way to ensure email security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Paubox?** Paubox is easy to use, effective, and provides great reporting for a very reasonable price. **What do you dislike about Paubox?** For a product in this pricerange, there are no disadvantages! **What problems is Paubox solving and how is that benefiting you?** Paubox ensures that if a customer sends us any sensitive information, it is safe and encrypted. ### 36. Simple and in compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Paubox?** It protects information. Makes me feel confident sending and receiving emails. I can send emails without needing to go on another site too. **What do you dislike about Paubox?** The cost was higher than I expected but they offer referral codes and credit which has been great! **Recommendations to others considering Paubox:** Easy to implement. **What problems is Paubox solving and how is that benefiting you?** HIPAA compliance with emails. No extra work on my part once it's in place. ### 37. Easy to set up and use **Rating:** 4.5/5.0 stars **Reviewed by:** Dr. Kathleen N. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Paubox?** Streamlined, easy to use, great customer service. **What do you dislike about Paubox?** Not as clear upfront on which emails (incoming/outgoing) are most secure. **What problems is Paubox solving and how is that benefiting you?** It is helping me with HIPAA compliance, which is extremely important and necessary for my business. ### 38. Working with Paubox is easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Paubox?** Integrating with Paubox was easy. Using Paubox is easy. Knowing it is working is easy! **What do you dislike about Paubox?** nothing, I like everything about Paubox! **What problems is Paubox solving and how is that benefiting you?** I don't have to worry about encrypting my email or HIPPA compliance ### 39. No issues, runs in background without trouble. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Paubox?** Paubox encrypts our emails without requiring anything from the sender or the receiver. It works entirely in the background. It also provides logs to check to be sure no one else is attempting to use our email address. **What do you dislike about Paubox?** No bad comments - all works as it should. **What problems is Paubox solving and how is that benefiting you?** The email encryption helps us maintain privacy for patient information and documents, ensuring that any medical info or documents are encrypted. ### 40. Fast and Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Casey K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Paubox?** The setup was super fast and easy. Paubox handled the whole process and made email encryption super easy for my whole team. **What do you dislike about Paubox?** There are no cons to using Paubox. It's reasonably priced, simple to setup, and I can rest easy knowing my emails are secure. **What problems is Paubox solving and how is that benefiting you?** We needed the ability to securely send patient's information about their records; Paubox solved this problem without any headaches. ### 41. It is now much easier to send encrypted emails. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2023 **What do you like best about Paubox?** Paubox makes it easy to stay HIPPA compliant with email. I appreciate that I can seamlessly send emails and know that they will be enrypted. Now I don't need to contact the recipient first and explain the whole process before sending. **What do you dislike about Paubox?** So far, I have seen no downside whatsoever. Setup was a bit labor intensive, but well worth it. **What problems is Paubox solving and how is that benefiting you?** I am now getting important emails out right away. With my previous provider of the services, it was extremely cumbersome to try and contact the recipient first and explain the whole encryption and use of password process. ### 42. Paubox email **Rating:** 2.5/5.0 stars **Reviewed by:** May N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Paubox?** I was looking for a HIPPA compliant method to send and recieve emails. I was informed that Paubox can help ensure that the outbound mails are secure and HIPPA compliant which is exactly what I needed. **What do you dislike about Paubox?** Cost. For the sole purpose of what we are utilizing it for, I'm not sure if it's cost-effective. **What problems is Paubox solving and how is that benefiting you?** It is more of the preventative to having problems. ### 43. Effortless Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Paubox?** I love how I don't have to think about encryption and the receivers of emails are not burdened by extra logins and portals. It is effortless! **What do you dislike about Paubox?** I have absolutely nothing bad to say about Paubox. **What problems is Paubox solving and how is that benefiting you?** It allows us to have encrypted emails without having to deal with an annoying second log in for the sender or recipient. ### 44. Positive experience with Paubox **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Paubox?** I feel more secure with emailing clients. Customer service at Paubox has been consistently good! **What do you dislike about Paubox?** Filling out this review has had many steps, which has been annoying. Initially, getting signed up for Paubox and ensuring I got my eligible discounts was also tricky. **What problems is Paubox solving and how is that benefiting you?** Offering me security when emailing clients ### 45. Paubox provides our team with simple, seamless HIPAA-compliant email **Rating:** 5.0/5.0 stars **Reviewed by:** Ken S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Paubox?** Very easy to set up, and absolutely seamless to use. **What do you dislike about Paubox?** There are no downsides that I can think of - everything works perfectly. **What problems is Paubox solving and how is that benefiting you?** As a non-profit organization in the health care realm, we require HIPAA-compliance in all of our messaging. Paubox provides this for our email, in a very easy-to-use form. ### 46. Great HIPAA-Compliant Email Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Frederick S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Paubox?** Sending and receiving HIPAA-compliant email seamlessly. **What do you dislike about Paubox?** I have nothing to report. Paubox solved the HIPAA issue for me. **What problems is Paubox solving and how is that benefiting you?** Being able to be HIPAA-compliant as a very small business. ### 47. Positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Paubox?** Well integrated with email system, ease of use, and HIPAA compliant **What do you dislike about Paubox?** The price is high per year. I don't have colleagues to send code to so it would be nice if the price could come down if they could already offer it lower. **What problems is Paubox solving and how is that benefiting you?** Maintaining HIPAA compliance. ### 48. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Willa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Paubox?** I like how every single email was secured **What do you dislike about Paubox?** I know recipients feel that having to create a login and password to open attachments is more secured, so that was the main reason we didn't move forward **What problems is Paubox solving and how is that benefiting you?** I work in a medical field, so all our emails being sent out need to be secured ### 49. Great tool, highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paubox?** Paubox is easy to use. You don't even realize that you have it. It does all the work for you. **What do you dislike about Paubox?** So far, everything has been great with this company. **What problems is Paubox solving and how is that benefiting you?** We do not have to type "encryption " on most of our emails, which makes our job easier. You don't have to remember to type it in. ### 50. HIPAA Compliance Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Medical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Paubox?** It secures our email with PHI so we can easily communicate without the worry of violating HIPAA. **What do you dislike about Paubox?** There is not much to dislike. It works really well. **What problems is Paubox solving and how is that benefiting you?** As mentioned previously, Paubox takes the risk out of forgetting to encrypt email with PHI. ## Paubox Discussions - [Are there any fees for a Business Associate Agreement?](https://www.g2.com/discussions/are-there-any-fees-for-a-business-associate-agreement) - 2 comments, 2 upvotes - [Outlook integration](https://www.g2.com/discussions/paubox-outlook-integration) - 1 comment, 1 upvote - [Does Paubox interface with Salesforce or other CRM platforms?](https://www.g2.com/discussions/37231-does-paubox-interface-with-salesforce-or-other-crm-platforms) - 2 comments, 1 upvote - [Can I use my smartphone with Paubox?](https://www.g2.com/discussions/can-i-use-my-smartphone-with-paubox) - 2 comments, 1 upvote - [Are replies to my emails encrypted?](https://www.g2.com/discussions/are-replies-to-my-emails-encrypted) - 1 comment, 1 upvote - [View Paubox pricing details and edition comparison](https://www.g2.com/products/paubox/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+11%3A32%3A15+-0500&secure%5Bsession_id%5D=8b886441-abe3-4982-b8e3-9cd2a94f1780&secure%5Btoken%5D=bfe09a0825f9b6fe1dc34ea814f29b6a5ed2b1f0044901939babf28e1b0d86b8&format=llm_user) ## Paubox Integrations - [Apple Mail](https://www.g2.com/products/apple-mail/reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Data loss prevention](https://www.g2.com/products/cyberhaven-data-loss-prevention/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Squarespace Domains](https://www.g2.com/products/squarespace-domains/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Paubox Features **Additional Functionality** - Phishing Protection - Threat Response - Domain Check - Security Auditing - AI/Machine Learning - Third-Party Integrations - AI Copilot - Reporting/Analytics - Anomaly/Malware Detection - SURLB/URIBL Filtering - Activity Dashboard - Scheduled/Automated Reports - For MSPs - Whitelisting/Blacklisting - Fraud Detection - Spam Blocker - Spam Quarantine - API - Data Leak Prevention - Encryption - Audit Trail - Real-Time Monitoring - Spam Analysis - Policy Management - Alerts/Escalation - Email Management - Vulnerability Scanning - Generative AI - Threat Protection - Email Attachment Protection - Email Filtering - Two-Factor Authentication **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Administration** - Data Management - Incident Logs - Reporting - Workflow Management - Remediation Management - User Management - Configuration Management - Data Storage Management - Policy Management - Compliance Management - Web Threat Management - Incident Management **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup - Secure Data Storage **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Functionality** - Anti-Spam - Anti-Malware - Anti-Phishing - SURLB/URIBL Filtering - Quarantine - Outbound Email Monitoring - Advanced Threat Intelligence/Protection - Archiving - Reporting - On-prem deployment - Email Attachment Protection - Phishing Protection - Single Sign On - Email Monitoring - Real-Time Monitoring **Encryption Techniques - Email Encryption** - Transport Encryption - End-to-End Encryption **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Additional Functionality** - Phishing Protection - Data Recovery - Archiving & Retention - Backup and Recovery - Policy Management - Email Management - Data Loss Prevention - Single Sign On - Data Storage Management - Fraud Detection - Email Routing - Data Verification - Compliance Management - Filtering - Search/Filter - SURLB/URIBL Filtering - Security Auditing - Data Synchronization - Anti Virus - Risk Assessment - Greylisting - Audit Trail - Reporting/Analytics - Allow/Block List - Vulnerability Scanning - Active Directory Integration - Compression - Email Tracking - Encryption - Anti Spam - Disaster Recovery - AI Copilot - Tagging - Secure Data Storage - Activity Tracking - Spam Blocker - Microsoft Outlook Integration - Spam Analysis - API - Categorization/Grouping - Event Tracking - Inbox Management - Spam Detection - Authentication - Third-Party Integrations - Reporting & Statistics - Spam Quarantine - SSL Security - Generative AI - Data Retention Management - Access Controls/Permissions - Monitoring **Compliance** - Access Management - DLP Configuration - Sensitive Data Compliance **Governance** - Access Control - Compliance - Data Visibility - Access Controls/Permissions **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Authentication, Verification, and Access Controls - Email Encryption** - Digital Signatures - Certificate Authorities **Agentic AI - Secure Email Gateway** - Proactive Assistance **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer - Microsoft Outlook Integration **Additional Functionality** - Activity Dashboard - Audit Trail - Allow/Block List - Generative AI - Vulnerability Scanning - Active Directory Integration - Threat Response - Search - Intrusion Detection System - Compliance Management - Spam Blocker - Encryption - Data Verification - Audit Management - Alerts/Escalation - Policy Management - Customizable Reports - Archiving & Retention - Data Synchronization - Activity Tracking - Microsoft Outlook Integration - SSL Security - Secure Login - Third-Party Integrations - Spam Detection - Real-Time Notifications - Scheduled/Automated Reports - Email Tracking - Fraud Detection - Event Logs - Data Retention Management - Backup and Recovery - Threat Intelligence - Whitelisting/Blacklisting - Data Import/Export - Two-Factor Authentication - Reporting & Statistics - Anti Virus - Data Loss Prevention - Risk Alerts - Access Controls/Permissions - Password Management - AI Copilot - Authentication **Additional Functionality** - Full Text Search - Metadata Management - Access Controls/Permissions - Archiving & Retention - Tagging - Email Alerts - Indexing - Email Attachment Protection - Storage Management - Data Retention Management - SSL Security - Deduplication - Audit Trail - User Management - Email Management - Workflow Management - Reporting & Statistics - Anti Virus - Policy Management - eDiscovery - Event Logs - Anti Spam - Collaboration Tools - API - Data Compression - Data Import/Export - Simple Mail Transfer Protocol (SMTP) - Version Control - Backup and Recovery - Threat Protection - Multiple File Format Support - Compliance Management - Drag & Drop - Filtering - Match & Merge - AI Copilot - Generative AI **Administration** - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection - Real-Time Monitoring **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention **Security Enhancements and Auditing - Email Encryption** - Malware Scanning - Reporting - Audit Trails - Data Loss Prevention (DLP) **Additional Functionality** - Personally Identifiable Information Protection - Data Discovery - Behavior Tracking - Remote Wipe - Risk Analysis - Insider Threat Protection - Anti Virus - Whitelisting/Blacklisting - Third-Party Integrations - Watermarking - Generative AI - Security Auditing - API - Ransomware Protection - Multi-Factor Authentication - Automatic Backup - Multi-Device Support - Compliance Tracking - Real-Time Analytics - Secure Data Storage - Data Recovery - Activity Tracking - External Storage Device Blocking - Reporting/Analytics - Audit Trail - File Quarantining - Disaster Recovery - Intellectual Property Protection - Alerts/Escalation - Risk Assessment - Sensitive Data Identification - Real-Time Notifications - Risk Alerts - Data Classification - Data Replication - AI Copilot - File Transfer - HIPAA Compliant **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Integration, Compatibility, and Usability - Email Encryption** - User-Friendly Interfaces - APIs and SDKs - Email Client Integration - Automation ## Top Paubox Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - 4.4/5.0 (412 reviews) - [NeoCertified Secure Email](https://www.g2.com/products/neocertified-secure-email/reviews) - 4.8/5.0 (97 reviews)