--- title: Paubox Reviews meta\_title: 'Paubox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 619 reviews by the users' company size, role or industry to find out how Paubox works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 619 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Email Security url: https://www.g2.com/categories/email-security --- # Paubox Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Paubox but has limited features. Are you part of the Paubox team? [Upgrade your plan](https://my.g2.com/paubox/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguard protected health information (PHI) without changing how staff or patients use email. Email remains a critical communication tool in healthcare, but standard platforms like Google Workspace and Microsoft 365 are not HIPAA compliant on their own. Paubox makes compliance automatic and enhances security to defend against evolving phishing and malware attacks, all while maintaining a seamless user experience. Paubox serves small to mid-sized healthcare organizations, clinics, and IT teams seeking reliable compliance, reduced risk, and simple management. Key capabilities: - Automatic outbound encryption: Every message is encrypted by default; recipients read emails directly in their inbox, without portals or passwords - AI-powered inbound email security: Detects and blocks phishing, spoofing, and malware using generative AI analysis - Seamless integration: Works with Google Workspace, Microsoft 365, and Microsoft Exchange without new workflows or domain changes - Compliance and control: Supports HIPAA compliance and minimizes human error in handling PHI - Additional tools: Archiving, Data Loss Prevention, Paubox Email API, and Paubox Marketing Benefits: - Simplifies compliance management and reduces IT workload - Improves patient and staff experience with frictionless secure email - Strengthens protection against modern email threats Paubox enables healthcare organizations to confidently use email as a secure, compliant, and user-friendly communication channel, eliminating guesswork for staff and helping IT teams protect against data breaches and compliance risk. * * * Seller [Paubox](https://www.g2.com/sellers/paubox) Discussions [Paubox Community](https://www.g2.com/products/paubox/discuss) Languages Supported English Solution Type All-in-One Overview by Rick Kuwahara (COO at Paubox) Show More ## Pricing Pricing provided by Paubox. ### Paubox Email Suite Standard Starting at $32.00 5 Users Per Month ### Paubox Email Suite Premium Starting at $75.00 5 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/paubox/pricing) ## Top-Rated Alternatives [ ![Proofpoint Core Email Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Proofpoint Core Email Protection") Proofpoint Core Email Protection 4.6/5(601) ](https://www.g2.com/products/proofpoint-core-email-protection/reviews) [ ![Virtru Email Encryption](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Virtru Email Encryption") Virtru Email Encryption 4.4/5(417) ](https://www.g2.com/products/virtru-email-encryption/reviews) [ ![NeoCertified Secure Email](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NeoCertified Secure Email") NeoCertified Secure Email 4.8/5(101) ](https://www.g2.com/products/neocertified-secure-email/reviews) [ View All Alternatives ](https://www.g2.com/products/paubox/competitors/alternatives) ## User Insights Average based on 619 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Paubox Integrations (12) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apple Mail ](https://www.g2.com/products/apple-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Boomerang for Gmail ](https://www.g2.com/products/boomerang-for-gmail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Data loss prevention ](https://www.g2.com/products/cyberhaven-data-loss-prevention/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") KnowBe4 Security Awareness Training ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace Domains ](https://www.g2.com/products/squarespace-domains/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Virtru Email Encryption ](https://www.g2.com/products/virtru-email-encryption/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews) Show More ![Jeff H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff H.") JH Jeff H. Director of IT & Security Mid-Market (51-1000 emp.) 6/25/2026 "It Just Works—Excellent Support and a Great Product" 5/5 What do you like best about Paubox? It just works and they have excellent support. They even have a monthly security social mixer to talk about what we would like to see in Paubox and other industry topics we want to bring up. Review collected by and hosted on G2.com. What do you dislike about Paubox? I don't have any negatives. It's a great company and a great product. Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? They take care our our outbound email encryption and inbound email security. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shirin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shirin S.") SS Shirin S. Licensed psychotherapist Small-Business (50 or fewer emp.) 8/4/2026 "Seamless Email Experience Without Switching Providers" 4.5/5 What do you like best about Paubox? No need for switching between email providers--can keep my setup as is and have a seamless experience. Review collected by and hosted on G2.com. What do you dislike about Paubox? Initial setup was a bit unclear. But their customer support was quick and helpful. Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? Eliminates the need for a separate service--streamlines my process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adnan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adnan W.") AW Adnan W. Senior Software Engineer Small-Business (50 or fewer emp.) 7/2/2026 "Paubox Makes HIPAA-Compliant Email Notifications Easy For US" 5/5 What do you like best about Paubox? We’ve been using Paubox for HIPAA-compliant email notifications, and it’s been working out great for us. Review collected by and hosted on G2.com. What do you dislike about Paubox? I believe the email integration had some issues at start and it could be better, overall ui can be simplified too. Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? HIPAA-compliant emails were the most important point for us, and the mail delivery performance is great as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. Owner Small-Business (50 or fewer emp.) 5/27/2026 "Secure HIPAA Document Sharing via Email Made Simple" 5/5 What do you like best about Paubox? I enjoy the fact that I can use my email address to send HIPAA documents, content, and other information securely and without fear of clients not understanding how to open an encrypted email system. Review collected by and hosted on G2.com. What do you dislike about Paubox? I don’t have any negative thoughts on Paulo’s currently. Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? Definitely compliance and cybersecurity needs. Review collected by and hosted on G2.com. Show More 7/16/2026 Current UserValidated ReviewerSource: Organic PA Phil A. IT Specialist Mid-Market (51-1000 emp.) 3/1/2024 "Overall we have been very happy with our Paubox experience." 4.5/5 What do you like best about Paubox? It is easy to understand and to navigate the interface. Also, any interaction that we have had with a Paubox representative has been possitive even if they weren't able to immediately resolve an issue. Review collected by and hosted on G2.com. What do you dislike about Paubox? The only negative I can even give is that we occasionally get false positive in the quarantine. This is to be expected. Nothing like that can be 100% perfect all the time. Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? Paubox has provided an easy solution when it comes to preventing potentially harmful and unwanted emails. There are so many options that we have available to take advantage of, which is a great thing. Review collected by and hosted on G2.com. Show More 4/1/2026 Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 3/6/2026 "Peace of Mind for Secure Patient Emailing" 4/5 What do you like best about Paubox? What I like most about Paubox, as a practice owner, is the peace of mind it gives me and my staff when we email patients and vendors. It adds another layer of security in both a practical and emotional sense, and it helps ease anxiety in a world where cybersecurity breaches and hacks feel increasingly common. Review collected by and hosted on G2.com. What do you dislike about Paubox? What I dislike about Paubox is the lack of support during implementation, and then not having readily available tech support if something goes wrong afterward. As a practice owner who wears many hats, it’s difficult to handle the integration and troubleshooting on my own while trying to manage Paubox and connect it with Wix and then GoogleSuite. It would be much nicer if they offered a one-time integration or implementation service for those of us who aren’t very tech-savvy. When the DMARD or TXT somehow expires, it would be nice to have better 1 on 1 assistance. Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? HIPPA compliance and encryption for patient emails, staff emails, and vendor emails for my entire dermatology practice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 4/2/2024 "Seamless" 5/5 What do you like best about Paubox? I'm very happy Paubox. The email encryption is seamless and hassle free. The forms service they added is also excellent and even allows color and font customization making it seamless with the design of my website. I offer many ways for new inquiries to contact me but they seemed to prefer to use the Paubox secure message form over any other contact method. It was very easy to set up and implement. It requires very little maintainence. The customer services is stellar and quick to respond. They are also really kind and explain things in a way I can understand even though I have no technical experience. Review collected by and hosted on G2.com. What do you dislike about Paubox? Paubox is absolutely worth the cost. However, there are cheaper alternatives who offer fewer services. Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? They solved the problem of seamless email encryption. I'm able to send emails without the hassle of worrying about managing unsecured email messaging. They also provided a HIPAA compliant way for clients to reach out to me from the website which is an extremely valuable service. They are easily accessed by email for tech support thought I rarely need support because it just ...works. Review collected by and hosted on G2.com. Show More 3/5/2026 Current UserValidated ReviewerSource: Organic ![Vanessa N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanessa N.") VN Vanessa N. Psychologist Small-Business (50 or fewer emp.) 3/10/2026 "10/10 no brainer for me and my practice" 5/5 What do you like best about Paubox? Paubox has been a great solution for secure, HIPAA-compliant email. It integrates seamlessly with my existing email and gives me peace of mind when communicating with clients. Customer service is also top notch. Review collected by and hosted on G2.com. What do you dislike about Paubox? So far, I haven’t noticed anything I would classify as a con. It works as intended, and I’m happy with it. Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? Paubox has been a great solution for HIPAA-compliant email in my practice. It solves the challenge of sending secure client communication without adding extra steps for me or my clients. I really appreciate that it integrates directly with my existing inbox, so I can send encrypted emails seamlessly while maintaining confidentiality and peace of mind. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kathy W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathy W.") KW Kathy W. Director of Marketing Mid-Market (51-1000 emp.) 1/5/2026 "Prompt Support and Effortless Security for Our Emails" 5/5 What do you like best about Paubox? The prompt response and ease of use with their tools - allow us to keep the bad players out of our companies emails. Love that the general supports comes with a quick bot response and shortly there after a human checks in Review collected by and hosted on G2.com. What do you dislike about Paubox? nothing comes to mine - great juob - Paubox Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? Everything all in one spot. Encryption to ensure our teams can communicate and ensure HIPPA is protected. Also protecting us from scammers with execprotect. It has also allowed us to reduce email application like Mailchimp because they offer a simple tool that I can customize based on who are communicating with along with data to support it messages are being read, clicked on, etc Review collected by and hosted on G2.com. Show More 2/23/2026 Current UserValidated ReviewerSource: Organic ![Ayse Irem S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayse Irem S.") AS Ayse Irem S. Doctor Small-Business (50 or fewer emp.) 6/4/2026 "Easy Setup and Strong Gmail Protection with Paubox" 4.5/5 What do you like best about Paubox? Paubox was very easy to set up. At the time of heightened threats to cybersecurity I think It is vital to have your business email- gmail account- , especially healthcare related, protected. It is not cheap. but it works. integrated well with google. Dr. Irem Sonmez Review collected by and hosted on G2.com. What do you dislike about Paubox? expense. have yet to test AI features. not sure if there are any. Review collected by and hosted on G2.com. What problems is Paubox solving and how is that benefiting you? cyber sec. offer BAA. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Paubox? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Paubox ](https://www.g2.com/products/paubox/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity about 5 years ago Are there any fees for a Business Associate Agreement? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/are-there-any-fees-for-a-business-associate-agreement) ![Jose J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose J.") JJ Jose Jaramillo • Last activity 2 months ago How has Paubox’s seamless, always-on setup worked for your HIPAA-compliant email needs? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-has-paubox-s-seamless-always-on-setup-worked-for-your-hipaa-compliant-email-needs) [ View all Discussions ](https://www.g2.com/products/paubox/discuss) ## Pricing Options Pricing provided by Paubox. ### Paubox Email Suite Standard Starting at $32.00 5 Users Per Month ### Paubox Email Suite Premium Starting at $75.00 5 Users Per Month ### Paubox Email Suite Plus Starting at $65.00 5 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/paubox/pricing) Paubox Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba3d4c0b78faf1cd7101b920fcc1183e/virtru-email-encryption.png "Product Avatar Image") Virtru Email Encryption 4.4/5(417) [ Compare Now ](https://www.g2.com/compare/paubox-vs-virtru-email-encryption) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2785951726107ddb5bc442f993befc94/neocertified-secure-email.png "Product Avatar Image") NeoCertified Secure Email 4.8/5(101) [ Compare Now ](https://www.g2.com/compare/neocertified-secure-email-vs-paubox) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f9b90f9d8d4e2cbdf787403ec274b32f/proofpoint-core-email-protection.jpg "Product Avatar Image") Proofpoint Core Email... 4.6/5(601) [ Compare Now ](https://www.g2.com/compare/paubox-vs-proofpoint-core-email-protection) ##### ##### Paubox Features Platform User Authorization - HIPAA Compliant Messaging Compliant Emailing - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Functionality Anti-Spam Anti-Malware Outbound Email Monitoring Encryption Techniques - Email Encryption Transport Encryption End-to-End Encryption Security Enhancements and Auditing - Email Encryption Reporting [ View More Features ](https://www.g2.com/products/paubox/features) ##### Categories on G2 [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Cloud Email Security](https://www.g2.com/categories/cloud-email-security)[Email Archiving](https://www.g2.com/categories/email-archiving) [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Cloud Email Security](https://www.g2.com/categories/cloud-email-security)[Email Archiving](https://www.g2.com/categories/email-archiving)[Email Anti-spam](https://www.g2.com/categories/email-anti-spam)[Data Loss Prevention (DLP)](https://www.g2.com/categories/data-loss-prevention-dlp)[Email Encryption](https://www.g2.com/categories/email-encryption)[Secure Email Gateway](https://www.g2.com/categories/secure-email-gateway) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which platform offers AI-powered content generation?](https://www.g2.com/discussions/which-platform-offers-ai-powered-content-generation)[Where can a MEP engineer find the most accurate BIM objects for HVAC systems with models that manufacturers actually keep updated as products change?](https://www.g2.com/discussions/where-can-a-mep-engineer-find-the-most-accurate-bim-objects-for-hvac-systems-with-models-that-manufacturers-actually-keep-updated-as-products-change)[What are the best M&A software tools delivering strong implementation support for large enterprise deployments?](https://www.g2.com/discussions/what-are-the-best-m-a-software-tools-delivering-strong-implementation-support-for-large-enterprise-deployments) [Best automatic dialing programs for business use](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[Which provider data management platforms have certified HIPAA compliance and strong data governance controls?](https://www.g2.com/discussions/which-provider-data-management-platforms-have-certified-hipaa-compliance-and-strong-data-governance-controls)[Pros and Cons Details](https://www.g2.com/products/paubox/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)