PattsyWave is simple to use and is intuitive in how it is used. Review collected by and hosted on G2.com.

I wish some of their add ons were actually part of the actual software and not extras with extra costs involved. Review collected by and hosted on G2.com.

All of the data is located on one screen. Easy to navigate and intuitive. Review collected by and hosted on G2.com.

The only minor thing that I dislike is that creating reports is not as intuitive. Review collected by and hosted on G2.com.

I like being able to log onto PattsyWave wherever I have internet access. Review collected by and hosted on G2.com.

I've run into some issues, where Pattsy Support has to get in touch with our IT department, in order to access the server. Not the biggest issues, but sometimes doesn't allow the problem to be solved right away. Review collected by and hosted on G2.com.

The interface is easy to use and the customer service is always the best Review collected by and hosted on G2.com.

At the moment we are find that it meets our needs and there isn't anything we disklike Review collected by and hosted on G2.com.

Docket & download feature, automatic docketing of due dates. Review collected by and hosted on G2.com.

Receiving documents from PAIR, that are internal for PTO Review collected by and hosted on G2.com.

Overall ease of use with the new version. Review collected by and hosted on G2.com.

Time to go-live was longer than anticipated. Review collected by and hosted on G2.com.

The ability to autodocket from TSDR and PP is pretty excellent. The amount of time it saves me on reviewing USPTO notices everyday is significant. Also, not necessarily the platform itself, but the techs behind the scene have some of the best customer service skills I've dealt with. I have yet to not get a human being on the other end of the phone and they've been super helpful in automating docketing and being receptive to my needs. Review collected by and hosted on G2.com.

I can't really pick anything that disappoints me about Pattsy except nitpicky things like not being able to rearrange inventors which I get is because it is necessary to have them in a specific order. Review collected by and hosted on G2.com.

Great IP Docketing software, lots of features and add-ins. Excellent customer service Review collected by and hosted on G2.com.

There could be more features, but there are some great ones as well. Review collected by and hosted on G2.com.

The ability to search in a lot of different ways is very helpful when the information given is minimal. Review collected by and hosted on G2.com.

Nothing really, we find that Pattsy is the most comprehensive solution for our IP firm. Review collected by and hosted on G2.com.

Web-Based interface. Fast when moving around from case to case. The family tab with a got to different case with a click function. The family tree print out function. All of the links with country patent websites. The auto docket & down load feature. I really like the one line action item docketing. There are not multiple line reminders or actions this makes reading a docket report much easier. Review collected by and hosted on G2.com.

The biggest problem we've had with PATTSY WAVE was the transferring of our data. We were asked to give our database over to the transfer team at OP Solutions. We did. The team didn't ask questions just did the transfer. Because of this status were incorrect on all migrated Invention Disclosures, Provisional applications. Expired provisional showed up in PATTSY as pending or proposed. Docketing was entered numerous times. Our migrated docketed items and then PATTSY would docket it's way because auto docketing using the country law was not turned off. This meant an annuity or maintenance fee was on a case 3 or 4 times with the same due date but with a different action name. This was truly a data dump. OP Solutions did minimal communication during the entire process. We are going to be moving another portfolio from a different site this fall and I'm actually scared for OP Solutions to migration of the data.

The reports are another problem. When you try to run a docket report using the Docket Report tab and as to print to Excel you don't get a true standard excel spread sheet. It is virtually impossible to sort this report unless you spend a lot of time removing merged cells and such. I had to make a quick report in order to export to a standard excel spreadsheet and still have to make changes to it in order to do custom sorting.

These are the two biggest issues I'm having with PATTSY WAVE. All of the other issues are not as paralyzing and I can work around them or by pass them all together. Review collected by and hosted on G2.com.