That almost all of the information you need is on one screen and that it is fairly easy to see an entire family and link them together. Review collected by and hosted on G2.com.

I do not find all of the reports that I could really use to do my job. More functional reports would be a nice addition. Review collected by and hosted on G2.com.

Having all my patent data in a single location. Generating reports. Review collected by and hosted on G2.com.

Remembering which countries have auto-updated docket deadlines, and which countries I need to track manually. Review collected by and hosted on G2.com.

All the system has to offer and it's user friendly Review collected by and hosted on G2.com.

It has been a challenge to learn the terms for docketing, as they are very different from the other system we previously used. Review collected by and hosted on G2.com.

It stores a lot of information and the interface is easy to look at. Review collected by and hosted on G2.com.

The reporting is clunky, it is hard to narrow down to what you want to see, take a lot of time to modify things. Windows with information are not resizable, so you would end up scrolling up and down. Review collected by and hosted on G2.com.

Auto docket feature for US matters is great Review collected by and hosted on G2.com.

auto docked foreign docket items like proof of use and other things are not properly docketed per country

docket needs reminder dates added prior to drop dead due dates like section 8 and issue fee due

also the IDS feature does not seem to work as described Review collected by and hosted on G2.com.

Searching features; managing statutory deadlines; autodocketing of important actions (i.e. U.S. office actions); USPTO data validation; client reporting Review collected by and hosted on G2.com.

data validation for foreign trademarks and patents are not that efficient - applications numbers for example have to be in specific formatting; you cannot create/edit special fields for pedigree data in the main fields (i.e. unique firm/client reference numbers); when you do a 'mass' search for client portfolio (for example), you should be able to jump from record to record instead of hitting the 'next arrow' continuously; all PW platforms should have the new AQS annutities management tool. Review collected by and hosted on G2.com.

I really like the automatic payments for maintenance fees. Review collected by and hosted on G2.com.

It would be more helpful if the actions auto docketed from the USPTO rather than having to do it ourselves. Review collected by and hosted on G2.com.

tracking deadlines

the analytics are a really cool feature that is new to me Review collected by and hosted on G2.com.

1) I would love to be able to run a combined trademark and docket report. So, a report of all of a client's trademarks alongside all their due dates.

2) It seems that the Canadian applications that are published do not get labeled as published in the analytics report. They stay at pending.

3) I don't think my performance analysis feature works correctly.

4) I wish the excel spreadsheet that it prints had better formatting Review collected by and hosted on G2.com.

I like the ability to customize reports. Review collected by and hosted on G2.com.

Not enough automated actions for foreign patent docketing. Review collected by and hosted on G2.com.

The ease of creating customized reports. Review collected by and hosted on G2.com.

It does not have all the required actions for foreign countries. Review collected by and hosted on G2.com.