--- title: Patriot Software Reviews meta\_title: 'Patriot Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 630 reviews by the users' company size, role or industry to find out how Patriot Software works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 630 scale: '5' date\_modified: '2026-08-09' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Patriot Software Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Patriot Software, finding it intuitive and user-friendly, minimizing support needs. [(56 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500516&qs=pros-and-cons#reviews) Users value the **prompt and helpful customer support** from Patriot Software, enhancing their overall experience. [(53 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500702&qs=pros-and-cons#reviews) Users find **Patriot Payroll's ease of use** invaluable for stress-free, efficient payroll management and tax compliance. [(49 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500613&qs=pros-and-cons#reviews) Users value the **easy payroll filing** with Patriot Software, ensuring efficiency and peace of mind for small business owners. [(39 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500508&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Patriot Software, requiring minimal support and enhancing productivity for small businesses. [(28 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500704&qs=pros-and-cons#reviews) Users face **payroll issues** such as limited options and manual data entry, complicating integration with QuickBooks. [(15 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500706&qs=pros-and-cons#reviews) Users are frustrated with the **delays in direct deposit processing** , which complicate timely employee payments. [(6 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500530&qs=pros-and-cons#reviews) Users find the **navigation confusing** , making it difficult to locate functions and process different employee types. [(5 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500601&qs=pros-and-cons#reviews) Users experience **poor customer support** , often waiting long on-hold and needing to reach out for feature activation. [(5 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2306115&qs=pros-and-cons#reviews) Users express frustration over Patriot Software's **high fees** and poor support, causing delays and additional costs. [(4 mentions)](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2306160&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Patriot Software ##### 1. Ease of Use Users value the **ease of use** of Patriot Software, finding it intuitive and user-friendly, minimizing support needs. [ See 56 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500516&qs=pros-and-cons#reviews) See Related User Reviews ![Corey L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey L.") CL Corey L. Small-Business (50 or fewer emp.) 5.0/5 "Look nowhere else!" What do you like about Patriot Software? Patriot Payroll is easy, affordable, and highly functional. Direct deposit and automatic tax filing really round out the offerings and make our life s ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.") LB Laura B. Small-Business (50 or fewer emp.) 5.0/5 "Processing Payroll for clients, Patriot is my golden standard" What do you like about Patriot Software? Patriot Payroll walks you through everything needed for correct and timely payroll. It is the easiest and most reliable platform I have used, out of s ##### 2. Customer Support Users value the **prompt and helpful customer support** from Patriot Software, enhancing their overall experience. [ See 53 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500702&qs=pros-and-cons#reviews) See Related User Reviews ![Kandi J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kandi J.") KJ Kandi J. Small-Business (50 or fewer emp.) 5.0/5 "Patriot Payroll for the WIN!" What do you like about Patriot Software? I like Patriot Payroll because it is easy to navigate the site, the reminders are there for me, and the onboarding team is amazing! I set up a client ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.") LB Laura B. Small-Business (50 or fewer emp.) 5.0/5 "Processing Payroll for clients, Patriot is my golden standard" What do you like about Patriot Software? Patriot Payroll walks you through everything needed for correct and timely payroll. It is the easiest and most reliable platform I have used, out of s ##### 3. Payroll Users find **Patriot Payroll's ease of use** invaluable for stress-free, efficient payroll management and tax compliance. [ See 49 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500613&qs=pros-and-cons#reviews) See Related User Reviews ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.") LB Laura B. Small-Business (50 or fewer emp.) 5.0/5 "Processing Payroll for clients, Patriot is my golden standard" What do you like about Patriot Software? Patriot Payroll walks you through everything needed for correct and timely payroll. It is the easiest and most reliable platform I have used, out of s LW Lisa W. Small-Business (50 or fewer emp.) 5.0/5 "Incredible customer Service" What do you like about Patriot Software? I really appreciate their willingness to help and solve issues. It is easy to talk to a person and they stick with you and help you get the issue solv ##### 4. Payroll Ease Users value the **easy payroll filing** with Patriot Software, ensuring efficiency and peace of mind for small business owners. [ See 39 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500508&qs=pros-and-cons#reviews) See Related User Reviews ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.") LB Laura B. Small-Business (50 or fewer emp.) 5.0/5 "Processing Payroll for clients, Patriot is my golden standard" What do you like about Patriot Software? Patriot Payroll walks you through everything needed for correct and timely payroll. It is the easiest and most reliable platform I have used, out of s LW Lisa W. Small-Business (50 or fewer emp.) 5.0/5 "Incredible customer Service" What do you like about Patriot Software? I really appreciate their willingness to help and solve issues. It is easy to talk to a person and they stick with you and help you get the issue solv ##### 5. Helpful Users appreciate the **ease of use** of Patriot Software, requiring minimal support and enhancing productivity for small businesses. [ See 28 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500704&qs=pros-and-cons#reviews) See Related User Reviews ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.") LB Laura B. Small-Business (50 or fewer emp.) 5.0/5 "Processing Payroll for clients, Patriot is my golden standard" What do you like about Patriot Software? Patriot Payroll walks you through everything needed for correct and timely payroll. It is the easiest and most reliable platform I have used, out of s LW Lisa W. Small-Business (50 or fewer emp.) 5.0/5 "Incredible customer Service" What do you like about Patriot Software? I really appreciate their willingness to help and solve issues. It is easy to talk to a person and they stick with you and help you get the issue solv ### 5 Cons or Disadvantages of Patriot Software ##### 1. Payroll Issues Users face **payroll issues** such as limited options and manual data entry, complicating integration with QuickBooks. [ See 15 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500706&qs=pros-and-cons#reviews) See Related User Reviews ![SIMC TECH L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SIMC TECH L.") SL SIMC TECH L. Small-Business (50 or fewer emp.) 5.0/5 "easeof use and tax compliance interaction" What do you dislike about Patriot Software? state payments of payroll taxes are not easily processed ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Reliable and relatively simple - although not intuitive on some functions" What do you dislike about Patriot Software? Some of the functions, such as processing a holiday or vacation, are not intuitive. If you wish to make a change to the amount of time granted to som ##### 2. Delays Users are frustrated with the **delays in direct deposit processing** , which complicate timely employee payments. [ See 6 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500530&qs=pros-and-cons#reviews) See Related User Reviews ![Francesca D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francesca D.") FD Francesca D. Small-Business (50 or fewer emp.) 5.0/5 "Great payroll software--startup nonprofit " What do you dislike about Patriot Software? paying 1099 is not included inherently. Need to run payroll on Monday for Friday payout (rather than Wednesday). ![Amber W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber W.") AW Amber W. Small-Business (50 or fewer emp.) 5.0/5 "Good Service - Good Price" What do you dislike about Patriot Software? The only problem I've experienced is a late payment to my State Department of Revenue when they filed my monthly tax. ##### 3. Not Intuitive Users find the **navigation confusing** , making it difficult to locate functions and process different employee types. [ See 5 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2500601&qs=pros-and-cons#reviews) See Related User Reviews ![Steve H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve H.") SH Steve H. Small-Business (50 or fewer emp.) 5.0/5 "Does exactly what I need" What do you dislike about Patriot Software? Some of the screen layouts aren't so intuitive, but I have learned to navigate them. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Reliable and relatively simple - although not intuitive on some functions" What do you dislike about Patriot Software? Some of the functions, such as processing a holiday or vacation, are not intuitive. If you wish to make a change to the amount of time granted to som ##### 4. Poor Customer Support Users experience **poor customer support** , often waiting long on-hold and needing to reach out for feature activation. [ See 5 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2306115&qs=pros-and-cons#reviews) See Related User Reviews ![Kandi J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kandi J.") KJ Kandi J. Small-Business (50 or fewer emp.) 5.0/5 "Patriot Payroll for the WIN!" What do you dislike about Patriot Software? I wish that customer service would be available on Sat/Sun even for limited hours because many bookkeepers are working odd hours and need help that do ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Does not know what they are doing!" What do you dislike about Patriot Software? In our experience as a company providing payroll services to our customers, Patriot was an attractive option switching from Intuit, but as the process ##### 5. High Fees Users express frustration over Patriot Software's **high fees** and poor support, causing delays and additional costs. [ See 4 mentions ](https://www.g2.com/products/patriot-software/reviews?filters%5Bsentiment_snippet%5D=2306160&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Does not know what they are doing!" What do you dislike about Patriot Software? In our experience as a company providing payroll services to our customers, Patriot was an attractive option switching from Intuit, but as the process ![Alicia O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alicia O.") AO Alicia O. Small-Business (50 or fewer emp.) 5.0/5 "I love using Patriot is very easy and straight forward" What do you dislike about Patriot Software? When cancelling a client payroll and if a W2 needs to be processed by the end of the year, Patriot either charge $37 per month after the cancellation ![Kelly L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly L.") KL Kelly L. Mid-Market (51-1000 emp.) 4/28/2026 "Responsive Support, Complexity in Initial Setup" 4/5 What do you like best about Patriot Software? I can track payroll and PTO, and use the deductions report to informatively report dollar amounts for our 401k and health savings account. I've always been happy with the customer service, as they are very responsive, whether via chat or phone. They are polite and help me find answers to my questions. Whenever I need to run a report, figure out something more complex like running a second payroll, or address a direct deposit issue, the representatives are helpful. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? I wish Patriot Software had different levels of access for managers. The initial setup was kind of confusing, especially figuring out state taxes and the requirements for multiple states. I would like it if Patriot integrated with my 401k company and my HSA company so that I did not need to enter that information through another platform. Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? I use Patriot Software for payroll, tracking PTO, and use deduction reports for 401k and health savings accounts. Review collected by and hosted on G2.com. Show More Response from Michele Bossart of Patriot Software [Editedit](https://www.g2.com/survey_responses/patriot-software-review-12709402/official_response/edit) Thanks so much for the shout-out, Kelly! We’re so glad our team has been able to help you navigate those complex multi-state tax setups. We noticed you mentioned wanting more integrations and manager levels—good news! We already have partnerships with SimplyInsured (Health) and Vestwell (401k) to save you from manual entry. Also, if you're looking for manager access, our HR and Time & Attendance modules unlock those manager permissions you're looking for where they can view certain direct and indirect report information in their employee portal. Feel free to check out our help articles or chat with us again to get these set up! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") EL Verified User in Legal Services Small-Business (50 or fewer emp.) 4/28/2026 "Patriot Full-Service Payroll Saves Time with Accurate Time & Tax Filing" 5/5 What do you like best about Patriot Software? We use Patriot for Full-Service Payroll (meaning they also handle our payroll taxes for us) and have the Time and Attendance add-on. We have been using them for about 4 years. I am the office manager for a small office with 5 employees, but my office manager duties are only a portion of what I do and I am always looking for ways to make those duties less work. Prior to switching to Patriot, I used spreadsheets for the payroll and fillable PDF forms for our payroll tax returns. Time cards were kept by hand and had to be added manually. I have been very happy with Patriot since we made the switch. The amount of time I spend on payroll has decreased considerably and I no longer have to worry about math errors on time cards. They also have an app for Apple and Android that can be used for clocking in and out and submitting time cards. This makes things a lot easier and results in more accurate time cards. We also use Patriot to track payments made to independent contractors and are able to generate the 1099s through Patriot and they e-file them for us along with the W-2s and payroll tax returns. While there are some aspects that take a little bit of figuring out, the customer support is excellent. They respond quickly and give me helpful, detailed answers, even walking me through things if necessary. The price structure is quite reasonable and it pays for itself just in the amount of time it saves me. I am able to spend my time on billable tasks rather than overhead. For the most part it is easy to use and there are a lot of good help articles available. And, if I can't find an article that addresses what I need to know, I can contact customer support and they will help me. We also are able to do direct deposit and they have options for how long before payday you want to run your payroll. I opted for the pre-funding option so that I can run my payroll the day before payday. This works great for me as it was what I was already used to doing. As long as I get it submitted by 5:00 PM Pacific Time, it will still do a direct deposit of paychecks the next day. They are also good about including reminders on the dashboard when there are bank holidays coming up that might effect when you need to run the payroll due to bank closures. I also love that it is cloud based, so that I do not have to be in the office to review and approve time cards or run payroll. As long as I have internet, I can run payroll. This is very handy when I want to go on vacation on a payroll week. I have even run payroll from a campground using my cell phone as a hotspot. Overall, I have been very happy with Patriot and would recommend them to other small businesses. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? I wish there was an easier way to do mileage reimbursements. It would be great if I could just input the number of miles an employee needs to be reimbursed for and have Patriot do the calculations on that. It would be even better if the employee could input the mileage log on/with their timesheet. Instead, I had to add it as a money type and then calculate the reimbursement amount myself and enter it manually. I also wish there was a way to automatically give a certain number of hours of vacation accrual per paycheck instead of having to base it on hours worked. However, Patriot does at least calculate the vacation accrual for me, so that's nice. Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? It saves me a lot of time and makes it a lot easier to get time cards from employees and run payroll from anywhere I have internet. Review collected by and hosted on G2.com. Show More Response from Michele Bossart of Patriot Software [Editedit](https://www.g2.com/survey_responses/patriot-software-review-12708896/official_response/edit) Thank you for such a detailed review! We absolutely love the image of you running payroll from a campground—that is the ultimate "work-from-anywhere" success story. We’re so glad the Full-Service Payroll and time and attendance software are making your office manager duties feel like less of a chore. Regarding your feedback on mileage reimbursements and fixed vacation accruals: hearing how you’d like those workflows to function is incredibly helpful for our product team as we look at future enhancements. We hope to have you as a lifelong customer. Happy camping! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ken H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken H.") KH Ken H. Small-Business (50 or fewer emp.) 4/28/2026 "Seamless Payroll and Tax Management with Stellar Support" 5/5 What do you like best about Patriot Software? I really like how Patriot Software is very easy to use, which saves me a lot of payroll time. Plus, it's completely seamless and works perfectly, so I don't have to worry about doing the taxes. Their customer support is fantastic; they answer my calls within five minutes and are always very helpful. The support staff is knowledgeable and friendly, which makes troubleshooting a pleasant experience. I also appreciate that Patriot Software can be used with QuickBooks, allowing for easy data import using an API. Switching from QuickBooks Payroll to Patriot Software was a great decision because even though it costs a bit more, it's much easier and totally worth the money. Setting it up was very easy, and now it simplifies everything when transitioning data back to QuickBooks. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? none Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? Patriot Software fixes a lot of issues, primarily saving me a lot of payroll time and taking the worry out of doing taxes. It's completely seamless and works perfectly. Review collected by and hosted on G2.com. Show More Response from Michele Bossart of Patriot Software [Editedit](https://www.g2.com/survey_responses/patriot-software-review-12704550/official_response/edit) Thank you for the fantastic review! We're so glad the switch has saved you time and made payroll and taxes one less thing to worry about. It's also great to hear our support team has been there when you needed them. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Eric B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric B.") EB Eric B. Small-Business (50 or fewer emp.) 4/28/2026 "Affordable Payroll Solution, But Slow Direct Deposits" 5/5 What do you like best about Patriot Software? I like that Patriot Software is easy to use and fits the size of my business well. It offers the right amount of functionality for a reasonable price, especially compared to vendors like QuickBooks who don't offer payroll as a standalone service anymore. I like that I can choose a service that fits my needs without constant upselling of unnecessary add-ons. It's simplicity and intuitive layout made the initial setup the easiest I've ever done, and it's my favorite aspect of the software. I would highly recommend it for anyone in a similar situation. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? I'm not sure if it's possible for them but it has the longest processing time for direct deposits of any vendor I've ever used. It takes so long that I will have to issue paper checks every time a holiday interferes which for businesses who process payrolls on Mondays is inevitable. Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? I find Patriot Software easy to use, offering the right functionality for a reasonable price without unnecessary add-ons. It fits my business size, unlike Quickbooks. However, the long processing time for direct deposits is an issue, leading to paper checks on holidays. Review collected by and hosted on G2.com. Show More Response from Michele Bossart of Patriot Software [Editedit](https://www.g2.com/survey_responses/patriot-software-review-12703737/official_response/edit) Hi Eric, Thank you for the thoughtful review and for recommending Patriot! We're glad the simplicity and pricing have been a good fit for your business. About the direct deposit timing: depending on your account history and a few other factors, you may be eligible for a faster deposit speed. Please give our team a call so we can take a look at your account and see what options are available. Thanks again for your business. :) Validated ReviewerSource: Organic ![Lorelei M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorelei M.") LM Lorelei M. Small-Business (50 or fewer emp.) 5/6/2026 "Effortless Payroll Management with Top-Notch Support" 5/5 What do you like best about Patriot Software? I use Patriot Software for payroll, and it makes things really easy for both the employer and employee. Employees can log in and enter their hours, and employers can approve or adjust them as needed. It's very user-friendly. I love that as a bookkeeper, I can get reports when I need them and they're easy to access. The initial setup was straightforward, and whenever I'm confused about something, their customer service helps every time. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? I would like a report that tells me what came out of the bank account. Sometimes a tax adjustment or additional charge is confusing when it's not associated with a particular payroll. A 'Bank Withdrawal' report would be nice. Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? Patriot Software handles payroll taxes and files forms, giving me reports when needed and easy access. Employees can log hours for employers to approve or adjust, simplifying everything and making it user-friendly. Review collected by and hosted on G2.com. Show More Response from Michele Bossart of Patriot Software [Editedit](https://www.g2.com/survey_responses/patriot-software-review-12703578/official_response/edit) We're delighted to hear that you find our payroll system user-friendly and that our customer service has been helpful to you. Thank you for your feedback regarding the need for a 'Bank Withdrawal' report. We will definitely consider this as we continue to enhance our system. We appreciate your input. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cleone A B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cleone A B.") CB Cleone A B. Small-Business (50 or fewer emp.) 4/24/2026 "Exceptional Customer Service and Payroll Efficiency" 5/5 What do you like best about Patriot Software? I really appreciate Patriot Software for their excellent customer service. They're incredibly efficient, and their attention to detail is impressive. When I had lots of questions, the service team was willing to answer them, which was very comforting for me, especially since I'm new in my role as the head of my company. It's comforting to deal with a company that takes pride in providing top-level service. I had a positive experience getting the same support person multiple times, and even when I spoke with someone different, they were well-informed about my situation thanks to good account notes. This helped, particularly at the end of the year when I faced challenges with payroll, and they were extremely kind and went above and beyond to fix the issues even though it wasn't their fault. Their assistance helped me process everything in a timely manner, making the transition easy for me. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? Nothing Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? Patriot Software was recommended to me when my previous solution didn't fit my needs. It manages payroll, annual, and state filings effectively. The standout is their customer service, which is top-notch and efficient, ensuring timely resolution of my issues. Review collected by and hosted on G2.com. Show More Response from Michele Bossart of Patriot Software [Editedit](https://www.g2.com/survey_responses/patriot-software-review-12684724/official_response/edit) Thank you so much for the wonderful review! It means a lot to hear that our team helped make your transition smoother, especially as you settled into your new role. We'll be sure to pass your kind words along to the support folks who worked with you. Thanks again for recommending Patriot! Validated ReviewerSource: Organic ![Abigail G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abigail G.") AG Abigail G. Owner, Chief Content Officer Marketing and Advertising Small-Business (50 or fewer emp.) 4/28/2026 "Simplifies Small Business Accounting Effortlessly" 5/5 What do you like best about Patriot Software? I love Patriot Software for simplifying my accounting processes. It lets me easily manage all my invoicing, budgeting, and payroll in one place and even takes care of my quarterly payroll taxes. I appreciate how it allows me to not have to outsource my accounting services other than year-end taxes to a CPA. As a busy business owner, the software does everything for me, freeing up time to focus more on my business. I also enjoy that I can reach out directly to a live customer service person for help, and the initial setup was very simple. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? I'd like to see a preview of invoices before I send them out. Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? Patriot Software is my go-to for handling small business accounting and payroll. It simplifies processes, manages invoicing, budgeting, payroll, and quarterly payroll taxes, freeing up my time to focus on my business without needing to outsource accounting services. Review collected by and hosted on G2.com. Show More Response from Michele Bossart of Patriot Software [Editedit](https://www.g2.com/survey_responses/patriot-software-review-12704669/official_response/edit) Thank you for the great review! We're so glad Patriot has helped simplify things and given you back time to focus on your business. Thanks for the feedback on invoice previews. It has been passed along to our product team as something to consider for a future feature enhancement. Thanks again for recommending Patriot! Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 6/9/2026 "Patriot Software Makes Payroll Easy and Affordable" 5/5 What do you like best about Patriot Software? Patriot software offers online payroll services for a reasonable price. We left Intuit QuickBooks because it became too expensive. So far using Patriot Software has been very easy and convenient for us to use. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? Like anything new it takes a little time to learn the layout of where everything is. As we use it more and more it becomes more and more familiar to us and easier to find our way around. Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? Patriot Software is providing us with a cheaper alternative to using Intuit QuickBooks. Intuit was great but it became way too expensive so we found Patriot Software and decided to give it a shot. We've been with Patriot Software for a little over a month now and we're very happy with it so far! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle G.") MG Michelle G. Chief Executive Officer Small-Business (50 or fewer emp.) 4/28/2026 "Cost-Effective for Small Businesses, Needs Dashboard Improvement" 4/5 What do you like best about Patriot Software? I like that Patriot Software helps me pay myself and better manage for tax time. I appreciate being able to split my payment between myself and the business for more ideal tax filing. It's not too costly for a small company like mine, and it helps me manage my income with a better paper trail to track my income for the business. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? The dashboard for me seems a little bit busy. Not so user-friendly. Sometimes it would help to have explanations for what each report means. Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? Patriot Software helps me pay myself and stay better managed for tax time. I can split my payment between personal and business, making tax filing more ideal. It's affordable for my small company, and helps manage and track my income with a clear paper trail. Review collected by and hosted on G2.com. Show More Response from Michele Bossart of Patriot Software [Editedit](https://www.g2.com/survey_responses/patriot-software-review-12709263/official_response/edit) We're glad to hear that Patriot Software is helping you manage your income and tax filing for your small business. We appreciate your feedback about the dashboard and will take it into consideration for future improvements. Also, have you tried our new view for reports? It gives a little explanation about what each report will show. You can see it by clicking the display choice icon on the main Reports page to change your view. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Staci H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Staci H.") SH Staci H. Vice President of Administration Small-Business (50 or fewer emp.) 4/28/2026 "Easy to Use with Excellent Customer Service" 5/5 What do you like best about Patriot Software? Patriot Software is easy to use and has EXCELLENT customer service. Review collected by and hosted on G2.com. What do you dislike about Patriot Software? I came from a very disappointing experience with Quickbooks. That said, the only thing that I would suggest for Patriot is that when you enter deductions that fluctuate payroll to payroll, you should be able to do that as you enter payroll, rather than beforehand. Review collected by and hosted on G2.com. What problems is Patriot Software solving and how is that benefiting you? We wanted to control the quality of our payroll and were not able to find a payroll service that still allowed us to manually pay payroll taxes. Patriot was the answer to our prayers. Review collected by and hosted on G2.com. Show More Response from Michele Bossart of Patriot Software [Editedit](https://www.g2.com/survey_responses/patriot-software-review-12703699/official_response/edit) Thank you for the kind review! We're so glad Patriot has been the right fit after your previous experience with a well known competitor ;). Thanks for calling out our stellar support team. We're happy they have taken good care of you. 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