BM
Beverly M.
Small-Business (50 or fewer emp.)
"Good, cost-effective Program with Potential"
5/5
What do you like best about Patriot Software?

1. Price - I like that you pay one price for as many payrolls as you need in the month.

2. Ease of use - pretty intuitive and easy to use - could be better though

3. customer support is US based and they respond very quickly. Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

1. Can only have one bank account from which Patriot pulls funds. I have clients who have multiple divisions in their company and want the ability to pull different payrolls from different bank accounts depending on what department they are in.

2. Would love the ability to change a salaried amount on the fly. My client pays a fixed net amount ech month, and sometimes the calculation doesn't come out exact, so I have to go back into each employee, change the amount, cancel the payroll in progress (which showed me the wrong net) and re-enter it and try again to get the correct net.

3. Limited accounts for expense tracking - i.e. I can only record salaies to one account. Many times I would like to show officer salaries (and the officer name) to one account and staff salaries to another account. I currently have to do a JE to separate them once Patriot records them. Review collected by and hosted on G2.com.

RA
Rich A.
Small-Business (50 or fewer emp.)
"Shore House Review"
4.5/5
What do you like best about Patriot Software?

As a new user, we've found the Patriot staff to be amazing at assisting us during our onboarding process. They have also been quick to respond to any questions we had prior to running our first payroll. Since completing the onboarding and running our first payroll, running subsequent payrolls has been incredibly quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

We've not experienced any downside in using Patriot. Review collected by and hosted on G2.com.

Response from Michele Bossart of Patriot Software

We're delighted to hear that you found our staff amazing and that using our software has made running subsequent payrolls incredibly quick and easy for you. Thank you for sharing your positive experience with us!

Paul B.
PB
Paul B.
Small-Business (50 or fewer emp.)
"good service and support"
4.5/5
What do you like best about Patriot Software?

easy payroll filing on a weekly basis without exception Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

none- never any reasons to experience dissatisfaction Review collected by and hosted on G2.com.

Response from Michele Bossart of Patriot Software

We're glad to hear that you find our payroll filing process easy and reliable. Thank you for your positive feedback!

TT
Todd T.
Small-Business (50 or fewer emp.)
"Easy for do it yourself business"
5/5
What do you like best about Patriot Software?

The layout and everything in their system is easy to follow and understand and quick. Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

Haven't really found anything that I can say I dislike about the payroll software. Review collected by and hosted on G2.com.

Response from Michele Bossart of Patriot Software

We're glad to hear that you find our system easy to follow and understand. Thank you for your positive feedback!

Amber W.
AW
Amber W.
Small-Business (50 or fewer emp.)
"Good Service - Good Price"
5/5
What do you like best about Patriot Software?

The usability is super easy. I can do payroll in a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

The only problem I've experienced is a late payment to my State Department of Revenue when they filed my monthly tax. Review collected by and hosted on G2.com.

Response from Michele Bossart of Patriot Software

We're glad to hear that you find our software easy to use and that it has helped you process payroll quickly. About the late payment to the State Department of Revenue, please upload the notice to your software. Our tax team will look into this issue with this. Rest assured if this was an error caused by Patriot, we will cover any penalties associated with it.

Verified User in Government Administration
UG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Patriot Software - Great Alternative to QB Payroll"
4/5
What do you like best about Patriot Software?

The Patriot Software website is user friendly. It is easy to navigate and Payroll is, for the most part, intuitive. Customer Support has been very helpful. They didn't rush the call and made sure they had answered my questions. Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

I would like more options in the payroll software. I import each payroll into QuickBooks, using an .IIF file. When setting up the accounts to do this, all employees use the same accounts, whereas, in our QuickBooks, salaried employees have different expense accounts than wage employees. It would also be nice if there were more printing options for paycheck styles and check alignment. Review collected by and hosted on G2.com.

Response from Michele Bossart of Patriot Software

We're glad to hear that you find our website user-friendly and our customer support helpful. We do have a beta version for Quickbooks Desktop that will allow you to create different employee profile mappings. Please contact our support team for details.

Laura B.
LB
Laura B.
Managing Owner
Small-Business (50 or fewer emp.)
"Processing Payroll for clients, Patriot is my golden standard"
5/5
What do you like best about Patriot Software?

Patriot Payroll walks you through everything needed for correct and timely payroll. It is the easiest and most reliable platform I have used, out of several others tried. The price is terrific. The customer support is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

There is nothing I don't like about Patriot Payroll! Review collected by and hosted on G2.com.

Response from Michele Bossart of Patriot Software

We're thrilled to hear that you find Patriot Payroll to be the easiest and most reliable platform for your payroll needs. Our responsive and helpful customer support team is dedicated to providing top-notch service.

DS
Doug S.
Small-Business (50 or fewer emp.)
"Simple. Comprehensive. Accurate. Friendly."
5/5
What do you like best about Patriot Software?

The user interface is logical. Minimal learning curve. The BEST thing about Patriot is the phenominal real-time, real-human support when there are questions. Every interaction with every support rep has been friendly, efficient, helpful, and has always left me impressed. Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

I cannot think of any downsides to using Patriot. Early on, they were missing a few minor features available with other providers. But, they have since added any I knew of and a few more that have added value. Review collected by and hosted on G2.com.

BP
Bill P.
Small-Business (50 or fewer emp.)
"Excellent Service for World-Class Accuracy and Completeness"
5/5
What do you like best about Patriot Software?

Payroll is a simple and fast with Patriot Payroll, and their user-friendly platform makes it easy to get up to speed in managing all aspects of what can be a tedious regular routine. Inputting personnel information, work hours and other data is straightforward and intuitive, and I find that the design of interface drives efficiency and saves significant time each pay cycle.

I have yet to encounter an error / inconsistency in paychecks, or in the reports that Patriot Payroll generates and stores for easy access. I am impressed by the amount of time freed up for me and my staff, now that we can rely upon Patriot Payroll - and avoid the need for accuracy and completeness checking we have encountered with past payroll systems.

I have also been impressed with Patriot Payroll’s ability to stay up-to date with the tax and regulatory changes that often assail small businesses without tax / accounting specialists on staff. The freedom from staying apace of ever-changing tax laws is eased dramatically by Patriot’s adjustments to keep their application compliant with current guidance and law, and, by all appearances, Patriot Payroll continues to make the investments in resources and staff to remain the best deal on the market with regard to the value they offer.

I recommend Patriot Payroll regularly to both current clients and business associates. They are, in my mind, the best deal on the market. Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

Patriot Payroll has consistently performed well over my initial couple of years using the tool. I have found no inconsistencies or inaccuracies, and filings have been timely and complete. Review collected by and hosted on G2.com.

MF
Michelle F.
Small-Business (50 or fewer emp.)
"Easy to use, full-sevice payroll"
5/5
What do you like best about Patriot Software?

It is very easy to use, all payroll taxes and filings are taken care of. Posts directly to QuickBooks. Questions I have had were quickly resolved. Review collected by and hosted on G2.com.

What do you dislike about Patriot Software?

There are no downsides to using Patriot Payroll that I can think of. Review collected by and hosted on G2.com.

Response from Michele Bossart of Patriot Software

We're glad to hear that you find Patriot Software easy to use and that it has been beneficial for your payroll needs. If you ever have any questions or need assistance, feel free to reach out to our support team.