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Best Medical Billing Software

Emma Stein
ES
Researched and written by Emma Stein

Medical billing software is used by medical organizations to create and manage invoices for the services they provide. Healthcare institutions require industry-specific billing features, as medical invoicing varies according to patient diagnostic, treatment, and healthcare coverage.

Medical billing software ensures compliance with healthcare regulations like the Health Insurance Portability and Accountability Act (HIPAA). Additionally, these solutions can enhance the accuracy and speed of the billing process for healthcare organizations. Some advanced solutions also provide functionality for revenue management or profitability analysis.

Medical billing software must integrate with medical practice management software, which holds patient information, and accounting software, which processes payments. Integration with benefit carriers is also necessary for electronic invoices or claim submissions.

Some medical billing companies sell their own software and provide a range of outsourced medical billing and revenue cycle management services like insurance verification, prior authorization, medical coding, claim submissions, patient billing, collections, denial management, electronic claim submission, and accounts receivable management.

To qualify for inclusion in the Medical Billing category, a product must:

Generate invoices for multiple treatments, medication, radiology, or lab tests
Send bills electronically to patients, other medical providers, or insurance companies
Manage the claim process from capture to reimbursement
Include features for automated matching between invoices and orders
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Featured Medical Billing Software At A Glance

Eldermark
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
209 Listings in Medical Billing Available
(497)4.5 out of 5
1st Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. Whether you’re a solo practitioner or part of a team, Carepatron h

    Users
    • Therapist
    • Owner
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 90% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Carepatron is an Electronic Health Records (EHR) software designed to aid in organization, scheduling, and client management.
    • Reviewers like Carepatron's user-friendly interface, affordability, and its ability to streamline administrative tasks such as scheduling, billing, and client communication.
    • Reviewers experienced challenges with the initial setup, limitations in storage space, and issues with the video call and billing features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Carepatron Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    194
    Affordable
    93
    Helpful
    82
    Features
    75
    Templates
    73
    Cons
    Limited Features
    64
    Missing Features
    63
    Limited Templates
    38
    Limited Customization
    35
    Billing Issues
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Carepatron features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.5
    9.1
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.3
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    408 W 14th Street New York, NY 10014
    Twitter
    @CarepatronHQ
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. Whether you’re a solo practitioner or part of a team, Carepatron h

Users
  • Therapist
  • Owner
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 90% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Carepatron is an Electronic Health Records (EHR) software designed to aid in organization, scheduling, and client management.
  • Reviewers like Carepatron's user-friendly interface, affordability, and its ability to streamline administrative tasks such as scheduling, billing, and client communication.
  • Reviewers experienced challenges with the initial setup, limitations in storage space, and issues with the video call and billing features.
Carepatron Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
194
Affordable
93
Helpful
82
Features
75
Templates
73
Cons
Limited Features
64
Missing Features
63
Limited Templates
38
Limited Customization
35
Billing Issues
33
Carepatron features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.5
9.1
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.3
How long did it take to go live?
Average: 3.4
Seller Details
Company Website
Year Founded
2018
HQ Location
408 W 14th Street New York, NY 10014
Twitter
@CarepatronHQ
302 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Facets is a modular system integrating consumer, care, claims and revenue management to help organizations meet their business goals.

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 47% Mid-Market
    • 29% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TriZetto Facets features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cognizant
    Year Founded
    1994
    HQ Location
    Teaneck, NJ
    Twitter
    @Cognizant
    710,237 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    347,955 employees on LinkedIn®
    Ownership
    NASDAQ:CTSH
Product Description
How are these determined?Information
This description is provided by the seller.

Facets is a modular system integrating consumer, care, claims and revenue management to help organizations meet their business goals.

Users
No information available
Industries
  • Insurance
Market Segment
  • 47% Mid-Market
  • 29% Enterprise
TriZetto Facets features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Cognizant
Year Founded
1994
HQ Location
Teaneck, NJ
Twitter
@Cognizant
710,237 Twitter followers
LinkedIn® Page
www.linkedin.com
347,955 employees on LinkedIn®
Ownership
NASDAQ:CTSH
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(43)4.1 out of 5
8th Easiest To Use in Medical Billing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

    Users
    • Office Manager
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 53% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Phreesia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Time-saving
    6
    Customer Support
    4
    Efficiency
    4
    Efficiency Improvement
    4
    Cons
    Learning Curve
    3
    Technical Issues
    3
    Training Deficiency
    3
    Difficult Navigation
    2
    Difficult Setup
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Phreesia features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.5
    8.5
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    2.3
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phreesia
    Year Founded
    2005
    HQ Location
    Wilmington, DE
    Twitter
    @phreesia
    1,540 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,621 employees on LinkedIn®
    Ownership
    NYSE: PHR
Product Description
How are these determined?Information
This description is provided by the seller.

The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

Users
  • Office Manager
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 53% Small-Business
  • 40% Mid-Market
Phreesia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Time-saving
6
Customer Support
4
Efficiency
4
Efficiency Improvement
4
Cons
Learning Curve
3
Technical Issues
3
Training Deficiency
3
Difficult Navigation
2
Difficult Setup
2
Phreesia features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.5
8.5
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
2.3
How long did it take to go live?
Average: 3.4
Seller Details
Seller
Phreesia
Year Founded
2005
HQ Location
Wilmington, DE
Twitter
@phreesia
1,540 Twitter followers
LinkedIn® Page
www.linkedin.com
1,621 employees on LinkedIn®
Ownership
NYSE: PHR
(209)4.6 out of 5
3rd Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:Starting at $69.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClinicMind is an AI-powered, ONC-certified practice management and revenue cycle platform that helps healthcare practices reduce administrative burden, streamline documentation, and accelerate reimbur

    Users
    • Office Manager
    • Chiropractor
    Industries
    • Health, Wellness and Fitness
    • Medical Practice
    Market Segment
    • 93% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClinicMind is a healthcare software that provides patient management, billing, documentation, and training services.
    • Users frequently mention the excellent customer service, the robustness of the system, the helpfulness of the training team, and the efficiency of the software in streamlining workflow and reducing errors.
    • Users reported that the software can be overwhelming to learn initially due to its robust features, the billing team is not as proactive as desired, and there are often changes that happen frequently which can be confusing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClinicMind Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    46
    Ease of Use
    42
    Customer Support
    41
    Efficiency
    24
    Training
    24
    Cons
    Billing Issues
    11
    Poor Navigation
    10
    Learning Curve
    8
    Interface Issues
    7
    Complex Navigation
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClinicMind features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.5
    8.7
    Ease of Admin
    Average: 8.5
    8.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.6
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2000
    HQ Location
    Belleair Bluffs, US
    Twitter
    @WeAreClinicMind
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    357 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClinicMind is an AI-powered, ONC-certified practice management and revenue cycle platform that helps healthcare practices reduce administrative burden, streamline documentation, and accelerate reimbur

Users
  • Office Manager
  • Chiropractor
Industries
  • Health, Wellness and Fitness
  • Medical Practice
Market Segment
  • 93% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClinicMind is a healthcare software that provides patient management, billing, documentation, and training services.
  • Users frequently mention the excellent customer service, the robustness of the system, the helpfulness of the training team, and the efficiency of the software in streamlining workflow and reducing errors.
  • Users reported that the software can be overwhelming to learn initially due to its robust features, the billing team is not as proactive as desired, and there are often changes that happen frequently which can be confusing.
ClinicMind Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
46
Ease of Use
42
Customer Support
41
Efficiency
24
Training
24
Cons
Billing Issues
11
Poor Navigation
10
Learning Curve
8
Interface Issues
7
Complex Navigation
6
ClinicMind features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.5
8.7
Ease of Admin
Average: 8.5
8.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.6
How long did it take to go live?
Average: 3.4
Seller Details
Company Website
Year Founded
2000
HQ Location
Belleair Bluffs, US
Twitter
@WeAreClinicMind
140 Twitter followers
LinkedIn® Page
www.linkedin.com
357 employees on LinkedIn®
(65)4.6 out of 5
4th Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps redu

    Users
    • Physical Therapist
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Medical Practice
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Spry is a user-friendly electronic medical record (EMR) system that utilizes AI to simplify note writing and evaluations, and offers features such as scheduling, billing, and customizable templates.
    • Reviewers appreciate the intuitive interface, the time-saving AI-assisted documentation, the transparency in financial reporting, and the responsive customer service, including the ability to communicate live with the billing team and EMR specialists.
    • Users mentioned issues with the onboarding process, inconsistencies in training, occasional breakdowns in communication, limitations in customization, occasional errors in note saving, and issues with the kiosk and the AI note-generation feature.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SPRY Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Efficiency
    28
    Customer Support
    27
    Helpful
    23
    Customizability
    20
    Cons
    Technical Issues
    11
    Slow Performance
    9
    Software Bugs
    7
    Appointment Management
    6
    Billing Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SPRY features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.5
    8.5
    Ease of Admin
    Average: 8.5
    6.2
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    1.2
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SPRY
    Year Founded
    2021
    HQ Location
    Wilmington, US
    Twitter
    @SPRY575503
    24 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    221 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps redu

Users
  • Physical Therapist
  • Owner
Industries
  • Health, Wellness and Fitness
  • Medical Practice
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Spry is a user-friendly electronic medical record (EMR) system that utilizes AI to simplify note writing and evaluations, and offers features such as scheduling, billing, and customizable templates.
  • Reviewers appreciate the intuitive interface, the time-saving AI-assisted documentation, the transparency in financial reporting, and the responsive customer service, including the ability to communicate live with the billing team and EMR specialists.
  • Users mentioned issues with the onboarding process, inconsistencies in training, occasional breakdowns in communication, limitations in customization, occasional errors in note saving, and issues with the kiosk and the AI note-generation feature.
SPRY Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Efficiency
28
Customer Support
27
Helpful
23
Customizability
20
Cons
Technical Issues
11
Slow Performance
9
Software Bugs
7
Appointment Management
6
Billing Issues
6
SPRY features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.5
8.5
Ease of Admin
Average: 8.5
6.2
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
1.2
How long did it take to go live?
Average: 3.4
Seller Details
Seller
SPRY
Year Founded
2021
HQ Location
Wilmington, US
Twitter
@SPRY575503
24 Twitter followers
LinkedIn® Page
www.linkedin.com
221 employees on LinkedIn®
(241)4.5 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At ModMed® (Modernizing Medicine), we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their

    Users
    • Practice Manager
    • Practice Administrator
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 61% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ModMed Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    155
    Efficiency
    112
    Workflow Efficiency
    68
    Setup Ease
    56
    Product Satisfaction
    51
    Cons
    Missing Features
    27
    Poor Customer Support
    24
    Difficult Setup
    23
    Limited Features
    23
    Inadequate Reporting
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ModMed features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.5
    8.3
    Ease of Admin
    Average: 8.5
    7.2
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    2.2
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ModMed
    Company Website
    Year Founded
    2010
    HQ Location
    Boca Raton, Florida
    Twitter
    @modmed
    4,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,083 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At ModMed® (Modernizing Medicine), we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their

Users
  • Practice Manager
  • Practice Administrator
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 61% Small-Business
  • 37% Mid-Market
ModMed Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
155
Efficiency
112
Workflow Efficiency
68
Setup Ease
56
Product Satisfaction
51
Cons
Missing Features
27
Poor Customer Support
24
Difficult Setup
23
Limited Features
23
Inadequate Reporting
18
ModMed features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.5
8.3
Ease of Admin
Average: 8.5
7.2
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
2.2
How long did it take to go live?
Average: 3.4
Seller Details
Seller
ModMed
Company Website
Year Founded
2010
HQ Location
Boca Raton, Florida
Twitter
@modmed
4,175 Twitter followers
LinkedIn® Page
www.linkedin.com
2,083 employees on LinkedIn®
(118)4.2 out of 5
11th Easiest To Use in Medical Billing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operation

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Raintree is a tech product that aims to improve efficiency in various areas such as billing, scheduling, and communication within a practice.
    • Users like the product's versatility, its ability to automate and customize processes, and its continuous improvement with the integration of new features such as AI.
    • Users mentioned that the system can be clunky and complex, with a steep learning curve for new users, and some features are difficult to find or use, especially for specific disciplines like pediatrics and behavioral health therapy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Raintree Systems Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    18
    Ease of Use
    17
    Efficiency
    16
    Helpful
    12
    Business Efficiency
    9
    Cons
    Not User-Friendly
    14
    Poor Usability
    13
    System Usability
    11
    Navigation Difficulty
    9
    Difficult Navigation
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Raintree Systems features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.5
    7.1
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    4.7
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1983
    HQ Location
    Temecula, CA
    LinkedIn® Page
    www.linkedin.com
    282 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operation

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Raintree is a tech product that aims to improve efficiency in various areas such as billing, scheduling, and communication within a practice.
  • Users like the product's versatility, its ability to automate and customize processes, and its continuous improvement with the integration of new features such as AI.
  • Users mentioned that the system can be clunky and complex, with a steep learning curve for new users, and some features are difficult to find or use, especially for specific disciplines like pediatrics and behavioral health therapy.
Raintree Systems Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
18
Ease of Use
17
Efficiency
16
Helpful
12
Business Efficiency
9
Cons
Not User-Friendly
14
Poor Usability
13
System Usability
11
Navigation Difficulty
9
Difficult Navigation
8
Raintree Systems features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.5
7.1
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
4.7
How long did it take to go live?
Average: 3.4
Seller Details
Company Website
Year Founded
1983
HQ Location
Temecula, CA
LinkedIn® Page
www.linkedin.com
282 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MicroMD PM is a comprehensive practice management software designed to streamline administrative and financial operations for medical practices of all sizes. It offers a suite of tools that automate b

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 62% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MicroMD PM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Billing
    1
    Claims Management
    1
    Customer Support
    1
    Customizability
    1
    Customization
    1
    Cons
    Appointment Management
    1
    Inefficient Reporting
    1
    Poor Reporting
    1
    Scheduling Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MicroMD PM features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.5
    9.2
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    10.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    American Fork, UTAH
    Twitter
    @Henryscheinone
    156 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,373 employees on LinkedIn®
    Ownership
    NASDAQ:HSIC
Product Description
How are these determined?Information
This description is provided by the seller.

MicroMD PM is a comprehensive practice management software designed to streamline administrative and financial operations for medical practices of all sizes. It offers a suite of tools that automate b

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 62% Small-Business
  • 27% Mid-Market
MicroMD PM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Billing
1
Claims Management
1
Customer Support
1
Customizability
1
Customization
1
Cons
Appointment Management
1
Inefficient Reporting
1
Poor Reporting
1
Scheduling Issues
1
MicroMD PM features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.5
9.2
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
10.0
How long did it take to go live?
Average: 3.4
Seller Details
Year Founded
2018
HQ Location
American Fork, UTAH
Twitter
@Henryscheinone
156 Twitter followers
LinkedIn® Page
www.linkedin.com
1,373 employees on LinkedIn®
Ownership
NASDAQ:HSIC
(111)3.4 out of 5
13th Easiest To Use in Medical Billing software
View top Consulting Services for athenaOne
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health managem

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 44% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • athenaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    6
    Ease of Use
    5
    Integrations
    4
    Helpful
    3
    Messaging Features
    3
    Cons
    Inadequate Reporting
    3
    Learning Curve
    3
    Limited Customization
    3
    Limited Features
    3
    Navigation Difficulty
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • athenaOne features and usability ratings that predict user satisfaction
    7.3
    Has the product been a good partner in doing business?
    Average: 8.5
    7.0
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    2.9
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    Watertown, MA
    Twitter
    @athenahealth
    24,476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,728 employees on LinkedIn®
    Ownership
    NASDAQ: ATHN
Product Description
How are these determined?Information
This description is provided by the seller.

athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health managem

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 44% Small-Business
  • 35% Mid-Market
athenaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
6
Ease of Use
5
Integrations
4
Helpful
3
Messaging Features
3
Cons
Inadequate Reporting
3
Learning Curve
3
Limited Customization
3
Limited Features
3
Navigation Difficulty
3
athenaOne features and usability ratings that predict user satisfaction
7.3
Has the product been a good partner in doing business?
Average: 8.5
7.0
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
2.9
How long did it take to go live?
Average: 3.4
Seller Details
Year Founded
1997
HQ Location
Watertown, MA
Twitter
@athenahealth
24,476 Twitter followers
LinkedIn® Page
www.linkedin.com
8,728 employees on LinkedIn®
Ownership
NASDAQ: ATHN
(250)4.1 out of 5
Optimized for quick response
10th Easiest To Use in Medical Billing software
View top Consulting Services for Tebra (previously Kareo + PatientPop)
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 87% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tebra is a standalone application, previously known as Kareo + PatientPop, that serves as a medical billing system and integrates with other EHR software.
    • Reviewers like the user-friendly interface, the AI feature for notes, the clear tabs for patient documentation, the efficient management of claims for multiple practices, and the automatic updates in line with industry changes.
    • Users mentioned issues such as the lack of real-time billing, the need for a lot of clicking within each tab, the long time to implement significant software changes, the lack of customer service, and the need to manually compile information from multiple reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    4
    Helpful
    4
    Appointment Scheduling
    3
    Billing
    3
    Cons
    Inadequate Reporting
    4
    Inefficient Reporting
    3
    Limited Features
    3
    Poor Reporting
    3
    Customer Service Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.5
    8.5
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    1.1
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, US
    Twitter
    @TebraOfficial
    11,033 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,054 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 87% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tebra is a standalone application, previously known as Kareo + PatientPop, that serves as a medical billing system and integrates with other EHR software.
  • Reviewers like the user-friendly interface, the AI feature for notes, the clear tabs for patient documentation, the efficient management of claims for multiple practices, and the automatic updates in line with industry changes.
  • Users mentioned issues such as the lack of real-time billing, the need for a lot of clicking within each tab, the long time to implement significant software changes, the lack of customer service, and the need to manually compile information from multiple reports.
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
4
Helpful
4
Appointment Scheduling
3
Billing
3
Cons
Inadequate Reporting
4
Inefficient Reporting
3
Limited Features
3
Poor Reporting
3
Customer Service Issues
2
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.5
8.5
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
1.1
How long did it take to go live?
Average: 3.4
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, US
Twitter
@TebraOfficial
11,033 Twitter followers
LinkedIn® Page
www.linkedin.com
1,054 employees on LinkedIn®
(162)4.4 out of 5
6th Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, co

    Users
    • Physical Therapist
    • Office Manager
    Industries
    • Medical Practice
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WebPT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Documentation
    1
    Document Management
    1
    Efficiency
    1
    Helpful
    1
    Patient Care
    1
    Cons
    Expensive
    1
    Integration Issues
    1
    Not User-Friendly
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WebPT features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.5
    9.1
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WebPT
    Year Founded
    2008
    HQ Location
    Phoenix, AZ
    Twitter
    @WebPT
    15,742 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    892 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, co

Users
  • Physical Therapist
  • Office Manager
Industries
  • Medical Practice
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
WebPT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Documentation
1
Document Management
1
Efficiency
1
Helpful
1
Patient Care
1
Cons
Expensive
1
Integration Issues
1
Not User-Friendly
1
WebPT features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.5
9.1
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Seller
WebPT
Year Founded
2008
HQ Location
Phoenix, AZ
Twitter
@WebPT
15,742 Twitter followers
LinkedIn® Page
www.linkedin.com
892 employees on LinkedIn®
(116)4.6 out of 5
2nd Easiest To Use in Medical Billing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Managemen

    Users
    • Executive Director
    • Office Manager
    Industries
    • Medical Practice
    • Health, Wellness and Fitness
    Market Segment
    • 94% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rectangle Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Payment Processing
    4
    Customer Support
    3
    Efficiency
    3
    Online Payments
    3
    Cons
    Payment Issues
    4
    Connectivity Issues
    2
    Expensive
    2
    Inefficiency
    2
    Manual Entry
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rectangle Health features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.5
    9.4
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Valhalla, NY
    Twitter
    @rectanglehealth
    401 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Managemen

Users
  • Executive Director
  • Office Manager
Industries
  • Medical Practice
  • Health, Wellness and Fitness
Market Segment
  • 94% Small-Business
  • 7% Mid-Market
Rectangle Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Payment Processing
4
Customer Support
3
Efficiency
3
Online Payments
3
Cons
Payment Issues
4
Connectivity Issues
2
Expensive
2
Inefficiency
2
Manual Entry
2
Rectangle Health features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.5
9.4
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Company Website
Year Founded
1993
HQ Location
Valhalla, NY
Twitter
@rectanglehealth
401 Twitter followers
LinkedIn® Page
www.linkedin.com
323 employees on LinkedIn®
(97)4.4 out of 5
5th Easiest To Use in Medical Billing software
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Entry Level Price:$25/mo for the first c...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental hea

    Users
    • Therapist
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 78% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TherapyNotes Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Customization
    2
    Ease of Use
    2
    Access
    1
    Document Management
    1
    Cons
    Update Issues
    2
    Account Management Issues
    1
    Billing Issues
    1
    Data Management Issues
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TherapyNotes features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.5
    9.5
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Horsham, PA
    Twitter
    @TherapyNotes
    4,508 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    332 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental hea

Users
  • Therapist
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 78% Small-Business
  • 15% Mid-Market
TherapyNotes Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Customization
2
Ease of Use
2
Access
1
Document Management
1
Cons
Update Issues
2
Account Management Issues
1
Billing Issues
1
Data Management Issues
1
Expensive
1
TherapyNotes features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.5
9.5
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Year Founded
2010
HQ Location
Horsham, PA
Twitter
@TherapyNotes
4,508 Twitter followers
LinkedIn® Page
www.linkedin.com
332 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At the forefront of interoperability, Brightree’s cloud-based business management software and integrated solutions help HME/DMEs to generate new cash flows, share data seamlessly with referral sourc

    Users
    No information available
    Industries
    • Medical Devices
    Market Segment
    • 56% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brightree HME / DME Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Billing
    1
    Ease of Use
    1
    Cons
    Note Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brightree HME / DME features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.5
    9.4
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brightree
    Year Founded
    2002
    HQ Location
    Lawrenceville, GA
    Twitter
    @Brightree
    2,016 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    558 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At the forefront of interoperability, Brightree’s cloud-based business management software and integrated solutions help HME/DMEs to generate new cash flows, share data seamlessly with referral sourc

Users
No information available
Industries
  • Medical Devices
Market Segment
  • 56% Small-Business
  • 25% Mid-Market
Brightree HME / DME Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Billing
1
Ease of Use
1
Cons
Note Management
1
Brightree HME / DME features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.5
9.4
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Seller
Brightree
Year Founded
2002
HQ Location
Lawrenceville, GA
Twitter
@Brightree
2,016 Twitter followers
LinkedIn® Page
www.linkedin.com
558 employees on LinkedIn®
(72)3.6 out of 5
9th Easiest To Use in Medical Billing software
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Entry Level Price:Starting at $159.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices across the United States. For more than 25 years, ChiroTouch has partnered with

    Users
    • Chiropractic Assistant
    • Chiropractor
    Industries
    • Health, Wellness and Fitness
    • Medical Practice
    Market Segment
    • 86% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChiroTouch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    1
    Staff Professionalism
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChiroTouch features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.5
    8.3
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    1.5
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    San Diego, CA
    Twitter
    @ChiroTouch
    2,615 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices across the United States. For more than 25 years, ChiroTouch has partnered with

Users
  • Chiropractic Assistant
  • Chiropractor
Industries
  • Health, Wellness and Fitness
  • Medical Practice
Market Segment
  • 86% Small-Business
  • 13% Mid-Market
ChiroTouch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
1
Staff Professionalism
1
Cons
This product has not yet received any negative sentiments.
ChiroTouch features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.5
8.3
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
1.5
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Learn More About Medical Billing Software

What is Medical Billing Software?

Any health care organization, whether it’s a small, specialized practice or an enterprise hospital, deals with invoices, payments, insurance claims, and overall finances. Many medical practice management solutions come bundled with medical billing functionality that ranges from automating the creation and sending of invoices to thorough claims processing. However, some practice management solutions do not include medical billing functionality, and some health care practices have no need for a comprehensive, end-to-end platform to streamline their billing process.

This is where medical billing software comes in.

In a nutshell, medical billing software automates a medical practice’s invoicing and claims processes. The solution has the ability to turn an office paperless and digital, which has the happy result of reducing overall billing errors and time spent on monitoring and managing a practice’s financial processes. Additionally, medical billing solutions can be deployed as an in-office solution, be outsourced to a medical billing service, or exist as a module within a comprehensive revenue cycle management system.

What Is the Difference Between Medical Billing Software and Revenue Cycle Management Software?

Revenue cycle management software takes on both administrative and clinical functions, simplifying and centralizing the overall patient revenue management process. Revenue cycle management systems leverage patient data, helping businesses uphold financial best practices, as well as effectively track the treatment and reception of patient care. Revenue cycle management software facilitates interoperability within a practice and even between a practice and insurance provider. Revenue cycle management software even provides granular data analytics that will help clinics and hospitals better understand billing practices and speed up existing reimbursement processes.

Why Use Medical Billing Software?

Medical billing software does more than automate billing and invoicing, thereby reducing the loads of paperwork and time usually spent on creating statements, verifying insurance coverage, and processing claims.

A few of the other benefits of using medical billing software include:

  • Better adherence to ICD-10 coding
  • Reduction of paper-based processes
  • Reduction of errors and more thorough, accurate documentation
  • More efficient processing and collection of claims
  • Efficient reimbursement cycles
  • Productive dialogue with insurance companies
  • Customization of billing according to specialized practice needs
  • Improvement in levels of patient satisfaction
  • Accurate tracking, monitoring, and reporting of patients’ finances

Who Uses Medical Billing Software?

A few of the common users of medical billing software include:

  • Medical practitioners
  • Front desk staff and office managers
  • Insurance companies
  • Health care providers
  • (Medical) billing service providers
  • Patients who receive invoices

Medical Billing Software Features

On a very general level, medical billing software eases the accounting needs of a medical practice. However, a user should know what distinguishes the variety of medical billing software from each other and identify the key features that will most benefit their practice. Common medical billing software features include:

Claims processing – Electronically processing and scrubbing claims enables a medical practice’s financial department to operate at higher volume, more efficiently and in a timely manner. By submitting claims to be scrubbed and processed, medical practices can avoid the time-consuming process of resubmitting them due to error.

Insurance verification – Verifying the status of a patient’s insurance coverage prior to their arrival helps minimize any uncomfortable or confrontational situations. This benefits front desk staff, especially if the chosen medical billing solution makes it an easy, simple process.

Electronic remittance – Electronic remittance advice (ERA) provides details about medical insurance payments, particularly regarding claim denials and their explanation. Many medical billing solutions facilitate importing information from ERAs so that your patient payment history can be completely comprehensive.

Invoice templates – Medical billing software provides templates that either come predefined or can be customized according to need.

Invoice generation – Invoices and statements are automatically generated and sent to patients, reducing the laborious task of creating and sending those out on a one-off basis.

Compliance – Medical billing software relieves the manual process of ensuring that practices adhere to relevant health care regulations.

Potential Issues with Medical Billing Software

Software evolves, and with that evolution, identified pain points are eased. However, issues still crop up when deploying or using medical billing software.

Lack of EHR integration — While some medical practice management solutions bundle together EHR and medical billing solutions, not all clinics have coexisting patient management and billing systems. Such disparate systems that begrudgingly communicate (if at all) with each other can severely dampen the efficiency of the medical billing solution. After all, if a health care organization can’t easily access, migrate, or share patient information, then the entire finance department gets frustrated.

Denial management — Not all claims will be okayed and processed duly. The biggest hurdles to claims denials include coding errors and value-based reimbursement policies. Providers and administrators have to constantly learn the ins and outs of factors like ICD-10 implementation and meaningful use processes so that they don’t inadvertently compromise the claims lifecycle.

Training and onboarding — Like any piece of technology, effective training and onboarding will speed up the adoption of the medical billing solution. The quicker that practitioners and administrators become comfortable with the software, the more empowered they will feel when utilizing and communicating about the solution. Regular training will also reduce any mistaken use, insufficient documentation, or miscommunication. Training will benefit staff when it comes to everyday use, as well as reducing errors in coding.