Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Patchmypc Saves me so much time and has great support"
5/5
What do you like best about Patch My PC?

They are adding new new apps and have a simpler process to get app addedd. But they are still a bit slow to add in new ones. but I understand it takes time to test and make sure Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Please work on the many software request a few a years old and still not added in. Adding more software helps Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks so much for taking the time to review us! You can keep track of the new products we add over on our roadmap at https://patchmypc.com/roadmap based on customer feedback at https://ideas.patchmypc.com/. - Justin Chalfant, Founder/CEO

See how Patch My PC improved
Gilbert M.
GM
Gilbert M.
Technical Engineer
Enterprise (> 1000 emp.)
"Patch My PC is a great product and will keep you on top of all third party patching"
5/5
What do you like best about Patch My PC?

Ease of use is game changer for third party updates and packages/applications. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Rapid response from support ticket team is very helpful. Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Our team appreciates this positive feedback, and we're happy to hear that our team is quick to answer any issues that arise. Thank you for your support, Gilbert!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Patch My PC: A Must for Modern IT Environments"
5/5
What do you like best about Patch My PC?

The most helpful aspect of Patch My PC is the automatic and reliable updating of third-party software via Intune or SCCM. This saves a lot of time, increases security, and ensures that all devices are always up to date. The wide selection of supported applications and the easy integration make the solution particularly practical. We are also very satisfied with the support from Patch My PC. Inquiries are answered quickly and competently, and the support team is always helpful and solution-oriented. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Honestly, there is currently nothing I dislike about Patch My PC. The product is continuously being developed and regularly receives new features. Customer feedback is also quickly addressed. I am completely satisfied. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks so much for the wonderful review! We’re really happy to hear that Patch My PC has made keeping your devices secure and up to date so much easier. We also appreciate your note about our continuous improvements. We’re always adding new features and expanding the catalog based on feedback like yours, so it’s great to hear that’s been your experience.

Thanks again for sharing your thoughts and for being part of the Patch My PC community!

ER
Ed R.
Senior System Engeenier
Enterprise (> 1000 emp.)
"Patch my PC with Advanced Insights is the better half of SCCM."
5/5
What do you like best about Patch My PC?

As a Senior Systems Administrator managing a complex infrastructure, Patch My PC has been a game-changer. Its seamless integration with SCCM has drastically reduced the time and effort required to keep third-party applications up to date. The automation is rock-solid—once configured, it truly is a “set it and forget it” solution.

What sets Patch My PC apart is its simplicity, reliability, and outstanding support. The publishing service is lightweight but incredibly powerful, and the catalog is extensive and constantly updated. The team behind it is responsive, knowledgeable, and genuinely invested in customer success.

Advanced Insights takes things to the next level. The visibility it provides into patch compliance, deployment health, and software inventory is invaluable. It’s intuitive, fast, and gives us the data we need to make informed decisions and prove compliance with ease. Looking in the mirror for someone that does patching has never been better. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Nothing. I truly find PMPC life changing and the app that makes SCCM better. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks so much for the awesome review, Ed! We’re really happy to hear Patch My PC has made such a big difference for you and your team. Appreciate your kind words about our support team and catalog - feedback like this means a lot. Thanks again for sharing your experience and for being part of the Patch My PC community!

Jason S.
JS
Jason S.
Systems Analyst
Mid-Market (51-1000 emp.)
"I'm not sure why you would buy anything else for 3rd party patching. This has been a HUGE labor saver for publishing apps to MECM and Intune as well."
5/5
What do you like best about Patch My PC?

This has been a great product that continues to grow with us as we mature our systems. With the enterprise licensing it also includes Intune support and the Advanced analytics reporting of SCCM data. They continue to exceed our expectations and at an unbelievably low cost. The fact they can package up your applications from an extensive catalog on top of the patching turns this into a product that can pay for itself many times over in the labor savings alone. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

It would be great if they could extend their reporting prowess into the Intune side of things. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Hey Jason,

Thanks so much for the review. I see you have been a customer since December 2020, and I want to thank you so much for being an awesome customer! - Justin Chalfant, Founder/CEO

jorge d.
JD
jorge d.
Senior Engineer
Enterprise (> 1000 emp.)
"Saves Time on App Packaging and Updates."
5/5
What do you like best about Patch My PC?

saved me time in having to package apps and update them Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

honestly nothing not to like the product works well Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the review, Jorge! We’re glad to hear Patch My PC is saving you time with app packaging and updates — that’s exactly what we aim for. It’s also great to hear the product has been working smoothly for your team.

Thanks again for being a Patch My PC customer!

HS
Harry S.
Senior Cloud Engineer
Enterprise (> 1000 emp.)
"Effortless Software Updates and management"
5/5
What do you like best about Patch My PC?

Patch My PC has significantly streamlined our software deployment and update processes. By automating patching tasks, it has saved us considerable time and eliminated the need for manually creating and uploading custom installation files. The ability to include custom applications not natively supported by PMP adds valuable flexibility to our workflow.

Integration with Microsoft Intune is seamless, enabling efficient deployment and management of third-party applications across our environment.

The support team is highly professional and responsive, consistently providing timely assistance and guidance whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I wish Patch My PC offered a free, built-in reporting portal across all plans. Reporting is a fundamental feature that should be included by default, rather than requiring an upgrade to a premium tier. Having access to basic automated reports would greatly enhance usability and transparency for all users. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks so much for the thoughtful review! We’re glad to hear Patch My PC has streamlined your software deployment and patching workflows, saving you time! Appreciate your feedback on reporting. We do have a light version of our Advanced Insights product - this is available to customers not on the premium plan. You can learn more here: https://patchmypc.com/product/patch-insights/

Thanks again for leaving us a review!

JJ
James J.
Desktop Support Analyst
Enterprise (> 1000 emp.)
"Truly great 3rd party software patch management"
4/5
What do you like best about Patch My PC?

PatchMyPC has done a great job with webinars. I rarakey have any issues with this application and once patching is setup, there is pretty mucvh not more you need to do but allow the pathces to apply as they become vulberable. They are now extendeing to MacOS device as well Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

What made me like it less was its selection of applications they can update. I would have like a bigger list of application. Some applications i need the instalkler placed in a repository. It would be great if that was not needed, so we could elimate that manual process Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you for sharing your positive feedback here, James! You've likely heard of our User Voice, but we'd love it if you'd submit any apps you'd like to see added to our catalog there. I'll include a link for you below. Thank you for choosing us for your third-party patching needs!

See how Patch My PC improved
Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"PatchMyPC is a very good product with great support when needed."
5/5
What do you like best about Patch My PC?

It automates a lot of the otherwise manual labor that we used to do, and often didn't do at all.

The custom apps portal also makes it very easy to package any app that they don't yet offer. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

It would be nice to be able to notify users and make them able to dismiss an installation without having a conflicting process first. Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you so much for the positive feedback here! It means a lot to our team. We do now support pausing patching for a certain about of time with the Enterprise Plus subscription level. I've included a direct link below that dives deeper into this new feature. Thanks again, and don't hesitate to reach out to us if we can assist with anything in the future!

See how Patch My PC improved
JT
Jason T.
Senior Infrastructure & Workplace Engineer
Enterprise (> 1000 emp.)
"Patch My PC save the world!"
5/5
What do you like best about Patch My PC?

With the launch of Advanced Insights, it changed the way how reporting used to be. SCCM or MECM never known for their reporting, it always a challenge and most of the time going directly into SQL to retrieve the needed information is the only way but one must know well on their complex SQL design.

After adopting Advanced Insights, gathering information has never been so easy. Instance reports ready for management view. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Maybe focusing on a dedicated product and get it delivered faster is my only complain. Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you so much for the positive feedback! If you do find that your team is having issues reaching support in your time zone, we'd love to hear from you directly. Our team is based around the world, so we should have people that are readily available to assist you during yours. We also have plans on hiring specifically in the APAC region very soon. We appreciate your support and hope you'll reach out to us if there's anything we can help with from our side!