JH
James H.
Infrastructure Analyst
Mid-Market (51-1000 emp.)
"Patch my PC has made our software catalog simple to maintain and up to date"
5/5
What do you like best about Patch My PC?

The software is very well polished. PMPC has thought of everything you may need to adjust settings wise and has an option for configuration. The supported software catalog out of the box was extensive which allows us to utilize PMPC for as many software packages as possible. Set up and use of the product is extremely easy and the agent (Kristee) that assisted with the onboarding truly knew the product, its features, and was able to answer any questions I had without hesitation. I could tell her support knowledge was top notch from the start. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Its not so much a dislike as it pertains to the web SaaS portal and Im aware this was recently implemented. Having that little more fleshed out for adding custom applications will be great. My understanding is that is in the works. Once that is implemented I would really struggle to find anything I "dislike" and i use dislike extremely lightly. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thank you for the great review! We're glad Patch My PC has simplified managing your software catalog and that our setup was smooth. It’s also wonderful to hear Kristee provided top-notch support! We appreciate your feedback on the web SaaS portal and look forward to enhancing custom app features soon. Thanks for being a Patch My PC customer!

CJ
Craig J.
Senior Systems Analyst
Enterprise (> 1000 emp.)
"Patch My PC has increased our efficiencies in getting applications updated."
4.5/5
What do you like best about Patch My PC?

The thing I like best about Patch My PC is the ability to automatically push application updates out as soon as the sync runs, lessening the time it takes to resolve application vulnerabilities. Support has been great, very quick to respond to questions and provide opportunities to resolve some of the issues we've seen with setting configurations on the applications. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

There are a few issues with the UI that I can see some improvements. The ability to create custom applications is great, but the listing of the vendors for those applications are in the order they are created and not alphabetical, so it makes it a little difficult to locate them as our catalog of custom applications grows. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for your detailed review, Craig! We’re thrilled to hear that Patch My PC has increased your team’s efficiency in managing application updates and addressing vulnerabilities. Appreciate your feedback on the UI for custom apps as we are always striving to improve. Thank you again for being a Patch My PC customer and for sharing your experience with us!

PV
Pieter v.
Director of IT
Mid-Market (51-1000 emp.)
"Ticked all out boxes."
4.5/5
What do you like best about Patch My PC?

Patch My PC has been an invaluable tool for our software patch management. Its intuitive interface and simple implementation process make it easy to use. The platform integrates seamlessly with Intune, streamlining our workflow. Its many features, like automated patching and detailed reporting, which we use frequently with minimal oversight, are amazing. The support is good, responsive, and knowledgeable, and they even customise things to meet our needs.

Overall, Patch, My PC is a user-friendly, reliable solution that I am comfortable recommending to anyone looking for a patch management solution. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Not much to groan about, really. The cloud version has a few missing features compared to the on-prem version, but to my understanding, they are being developed. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the thoughtful review, Pieter! We're happy to hear that Patch My PC has been invaluable for your software patch management, and it’s great to know the seamless integration with Intune, automated patching, and detailed reporting have made a positive impact on your workflow. We’re also glad that our support team has been helpful and able to customize things to fit your needs.

Regarding your feedback on feature parity between the cloud and on-prem versions, we’re actively working on closing those gaps. You can track our progress here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher. Your understanding and patience as we develop those features mean a lot to us.

Thanks again for being a Patch My PC customer. - Justin Chalfant

See how Patch My PC improved
Alwin P.
AP
Alwin P.
Tech Lead Workplace & Security
Mid-Market (51-1000 emp.)
"Best Patch solution I've worked with"
4.5/5
What do you like best about Patch My PC?

It is very easy to use. It is without the requirement of an agent running on every endpoint, that is why we've choosen this solution for our proposition as an MSP. We use this as our internal patching solution, as well for our customers. It is very easy to maintain for our customer support team, as well to implement and connect to an Intune environment. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I don't have a lot of dislikes. The current features we are missing, like versioning in the cloud version of Patch My PC are being released in the upcoming months, so that's great! Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

We're grateful for your support and feedback. It's great to hear that Patch My PC has been effective in updating applications and patching vulnerabilities for both your internal use and your customers! Thanks, Alwin!

Celina S.
CS
Celina S.
Systems Administrator
Enterprise (> 1000 emp.)
"Patch my pc review"
5/5
What do you like best about Patch My PC?

Very easy to use. Customer Support is spectacular. Very friendly and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I don't have anything I dislike about the product. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks so much for the kind words, Celina. I'm really glad to hear Patch My PC has been easy to use and that our support team has made a great impression. We work hard to make sure the experience is helpful and friendly.

It’s awesome to hear that we're helping with both third-party app updates and script creation. If there’s anything you ever get stuck on or want to improve, feel free to reach out or explore our growing resources.

Thanks again for taking the time to leave a review.

Thank you once again for being a valued Patch My PC customer.

Justin Chalfant, Founder and CEO

JW
Justis W.
Jr IT Infrastructure Engineer
Enterprise (> 1000 emp.)
"Simple and Effective"
4.5/5
What do you like best about Patch My PC?

Setting up PatchMyPC was extremely easy, no extra servers to stand up - just some quick directions to follow from their website. The UI is very intuitive and clean, and their app catalog with their custom deployment scripts are very effective. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Only downsides I've seen yet are some apps that aren't yet supported. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the review, Justis. Glad to hear setup was easy, the UI feels clean, and the custom scripts are hitting the mark. That’s exactly the kind of experience we want to deliver.

Totally fair on the missing apps. We’re adding about 50 new ones each month, so the catalog’s always growing. If there are specific titles you’d like to see added, feel free to submit or vote at https://ideas.patchmypc.com so we can prioritize what matters most to you.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Great software to keep your endpoints updated"
5/5
What do you like best about Patch My PC?

It has introducted a better uninstaller view which helps eaiser bulk app removal Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

No complainst, their support is fantastic and reliable product Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thank you for the detailed review. We're glad to hear that Patch My PC has integrated well with your SCCM and helped streamline your update processes. It's great to know that our automation features are keeping your environment secure and compliant.

We understand the frustration with some apps not being supported by default. We recently launched a feature allowing customers to add their own custom apps, released in June 2024. You can learn how this works at https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. Additionally, I encourage you to use our UserVoice at https://ideas.patchmypc.com/ for any feature requests or new application requests. Our team closely monitors this platform to prioritize updates that matter most to our customers.

If you have any further suggestions or need assistance, please don't hesitate to reach out. - Justin Chalfant

See how Patch My PC improved
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Very usefull tool which saves time and money"
5/5
What do you like best about Patch My PC?

What I like best about Patch My PC is its simplicity and efficiency. The interface is clean and user friendly, making it easy to schedule and automate updates. The responsive support team are also standout features that make it a reliable tool for IT environments of any size. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Nothing so far. It is very easy to use and we had no issues with it yet. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the review. Great to hear that Patch My PC has been simple, efficient, and reliable for your team. Making updates easy to schedule and automate while saving time and money is exactly what we’re aiming for.

Also glad to hear support has stood out. We take a lot of pride in being responsive and helpful whenever you need us.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

Adrian Ilie D.
AD
Adrian Ilie D.
System Engineer
Enterprise (> 1000 emp.)
"My experience was the best related with app managing and deploying tools"
5/5
What do you like best about Patch My PC?

It is really reliable and robust tool and also easy to manage Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

The app catalog can be improved, and also the user interface. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the awesome review, Adrian! We’re pumped to hear Patch My PC made your migration from SCCM to Intune smoother and continues to help with app maintenance.

If there are specific apps you’d like to see in our catalog, feel free to vote or request them at

https://ideas.patchmypc.com

You can also add any apps we don’t support in our public catalog using our custom apps feature:

https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps

Thank you once again for being a valued Patch My PC customer.

Justin Chalfant, Founder & CEO

KF
Kurt F.
Client Technical Support Engineer/System Administration (I am on two teams)
Enterprise (> 1000 emp.)
"Makes Third Party Application Patching Relatively Painless"
4.5/5
What do you like best about Patch My PC?

It gives you an easy-to-manage console/portal where you can easily add, modify, or view applications for installation and/or updating. Adding supported applications for either deployment or updates is just a few clicks. You can also create manual updates for unsupported applications, as needed. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

The process of disabling specific updates can be a bit confusing at first, so you definitely need to pay very close attention to what you are selecting, or you may not stop an update from propagating to clients. The on-prem thick client is definitely not as user-friendly as the web portal, but has more features. Conversely the web portal is very easy to use, but doesn't yet have feature parity with the on-prem thick client. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thank you for your review. We're happy to hear that Patch My PC has made third-party application patching much easier to manage. It’s great to know the console/portal setup has streamlined adding, modifying, and viewing applications for you.

We appreciate your feedback on the user experience between the on-prem and web portal versions. You’re right that the on-prem client currently has more features, but we’re actively working on closing those gaps in the web portal. You can track feature updates and see our progress on this page: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher.

Thanks again for being a Patch My PC customer. - Justin Chalfant

See how Patch My PC improved