643 Patch My PC Reviews
Overall Review Sentiment for Patch My PC
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I like that there are already a large list of software in the database that I can choose from to automatically update client PCs. Programs are categorized neatly and easy to find and check off to update our client PCs. Regular updates are checked based and a silent upgrade is available for MSI packages so it does not require user intervention. We can also specify if a reboot is needed to complete the patch.
We did have a call with a customer support rep that walked us through how to use the program and showed us features that we were not yet aware of. They were very helpful in explaining best practices and what they would recommend for settings.
I like this program because it is well automated and we do not need to go into the interface very often to make changes to make sure it is working.
I like that it was easy to connect our client machines to PatchMyPC and the clients on our network were easy to manage without having error messages or intrusive pop-ups for the user. Automation is the best feature of this software. Review collected by and hosted on G2.com.
I have not had enough experience with PatchMyPC in regards to installing new packages or adding programs that are not already in the database. I would want to make sure that adding msi files works well but I cannot yet comment as all of the programs that we need to have monitored are in the database already. The only thing I can dislike is possibly a basic interface and that it may not be as modernized and pretty as other software, but that is a very minor issue. Review collected by and hosted on G2.com.
The software is very well polished. PMPC has thought of everything you may need to adjust settings wise and has an option for configuration. The supported software catalog out of the box was extensive which allows us to utilize PMPC for as many software packages as possible. Set up and use of the product is extremely easy and the agent (Kristee) that assisted with the onboarding truly knew the product, its features, and was able to answer any questions I had without hesitation. I could tell her support knowledge was top notch from the start. Review collected by and hosted on G2.com.
Its not so much a dislike as it pertains to the web SaaS portal and Im aware this was recently implemented. Having that little more fleshed out for adding custom applications will be great. My understanding is that is in the works. Once that is implemented I would really struggle to find anything I "dislike" and i use dislike extremely lightly. Review collected by and hosted on G2.com.
The thing I like best about Patch My PC is the ability to automatically push application updates out as soon as the sync runs, lessening the time it takes to resolve application vulnerabilities. Support has been great, very quick to respond to questions and provide opportunities to resolve some of the issues we've seen with setting configurations on the applications. Review collected by and hosted on G2.com.
There are a few issues with the UI that I can see some improvements. The ability to create custom applications is great, but the listing of the vendors for those applications are in the order they are created and not alphabetical, so it makes it a little difficult to locate them as our catalog of custom applications grows. Review collected by and hosted on G2.com.
Patch My PC has been an invaluable tool for our software patch management. Its intuitive interface and simple implementation process make it easy to use. The platform integrates seamlessly with Intune, streamlining our workflow. Its many features, like automated patching and detailed reporting, which we use frequently with minimal oversight, are amazing. The support is good, responsive, and knowledgeable, and they even customise things to meet our needs.
Overall, Patch, My PC is a user-friendly, reliable solution that I am comfortable recommending to anyone looking for a patch management solution. Review collected by and hosted on G2.com.
Not much to groan about, really. The cloud version has a few missing features compared to the on-prem version, but to my understanding, they are being developed. Review collected by and hosted on G2.com.
It is very easy to use. It is without the requirement of an agent running on every endpoint, that is why we've choosen this solution for our proposition as an MSP. We use this as our internal patching solution, as well for our customers. It is very easy to maintain for our customer support team, as well to implement and connect to an Intune environment. Review collected by and hosted on G2.com.
I don't have a lot of dislikes. The current features we are missing, like versioning in the cloud version of Patch My PC are being released in the upcoming months, so that's great! Review collected by and hosted on G2.com.
It gives you an easy-to-manage console/portal where you can easily add, modify, or view applications for installation and/or updating. Adding supported applications for either deployment or updates is just a few clicks. You can also create manual updates for unsupported applications, as needed. Review collected by and hosted on G2.com.
The process of disabling specific updates can be a bit confusing at first, so you definitely need to pay very close attention to what you are selecting, or you may not stop an update from propagating to clients. The on-prem thick client is definitely not as user-friendly as the web portal, but has more features. Conversely the web portal is very easy to use, but doesn't yet have feature parity with the on-prem thick client. Review collected by and hosted on G2.com.
Integration with InTune. Much more user intuitive than our last solution. Huge software database. The customer support has been world class so far. Set up was quick and easy. SSO integration makes it easy to log in and use. The ability to suggest improvements and changes. Review collected by and hosted on G2.com.
So far it has been superior to our old solution in every way and the only thing I don't like about it so far is that the cloud product doesn't have all the features that the on prem product has. I know they're working on stuff though and we look forward to many of the feature updates. Review collected by and hosted on G2.com.
Patch My PC has made managing the hundres of Client and Server Third-Party applications we use in our enviorment a breeze to tested and keep updated in our client and server enviornments. Review collected by and hosted on G2.com.
Nothing, has saved me countless hours of scripting and creating applications in both MECM and Intune. Review collected by and hosted on G2.com.
It helped our one man Intune team stay on top of patching all the applications instead of just patching windows updates. From a security analyst perspective it helps our organization keep up with patching the multitude of applications our users install. Before Patch My PC we would have to send tickets in to have specific applications updated. It was a time consuming and straining process for an already busy person.
This has enabled us in the security team to breathe a sigh of relief knowing that this tool is helping keep an eye on critical CVE's to proactively help our System Administrator. I really like how it notifies us ahead of time that it has already patched a critical vulnerability so we don't have to pester people after seeing an article online about the newest threat.
It was easy to integrated into our intune environment and it appears to have implemented without any issues reported to us. Review collected by and hosted on G2.com.
I haven't really found a downside to using this. If there was anything I would think that it would be sometimes there are applications that aren't in their library, but my understanding from our System Admin is that it doesn't take long to get something added. Review collected by and hosted on G2.com.
Easy integration with Intune. The best feature is the ability to have PMPC look at software inventory on your devices and update software that wasn't initially pushed from Intune.
Large application catalog that is constantly updated as well. The reports that get sent when an app or update is made available is great, as it shows thte severity of the update and which CVEs are mitigated. Also - dynamic assignments are a life saver! Review collected by and hosted on G2.com.
Honestly, nothing. Everything from sales to support and day-to-day use has been great. Review collected by and hosted on G2.com.