EM

Elliot M.

Small-Business (50 or fewer emp.)

7/27/2020

"Simple and worth every penny"

5/5

What do you like best about Pastel?

Love the simplicity of it. The tool saves hours of going back and forth with developers and designers. What's helped us the most is during the web design phase. There's so many little edits that need to be done on different pages. Sending screenshots with arrows or trying to explain the edit you'd like was a very tedious process. Pastel solved all of that for us. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

There's nothing I dislike. It's been easy for everyone to jump in and start using. Review collected by and hosted on G2.com.

Recommendations to others considering Pastel:

For the problems it solves, it's absolutely worth the price. You can learn how to use the software in as little as 3 minutes and it's free to send other users the links to look at your comments/changes. You don't need 20 users to make the product useful. Review collected by and hosted on G2.com.

What problems is Pastel solving and how is that benefiting you?

The constant back and forth communication of what to change and exactly where. It simplifies everything. This was a major issue for us as we have web developers in India and the language barrier was causing some minor issues. By point to exactly what we needed changed, we were able to make changes to the sites much more quickly. Review collected by and hosted on G2.com.

MB

Mark B.

Director

Mid-Market (51-1000 emp.)

5/11/2020

"Easily collaborate around a file"

4/5

KA

Kris A.

Co-Owner

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/27/2018

"Great customer feedback tool for website design"

5/5

What do you like best about Pastel?

Simple feedback tool that works for even the most stubborn non-tech-savvy customer. We can send a client a wireframe/prototype website and get instant feedback related to actual items on the page versus generalized notes sent over by email without any context. Review collected by and hosted on G2.com.

What do you dislike about Pastel?

iPhone compatibility when in mobile browsers is unusable at the moment. (They are aware of the issue) Review collected by and hosted on G2.com.

Recommendations to others considering Pastel:

Give Pastel a try for your next (or current website) project. We've implemented it for small revision changes for a live project. Review collected by and hosted on G2.com.

What problems is Pastel solving and how is that benefiting you?

Pastel is taking care of our revision round email stream overload. Website revisions are tough especially when the client is on a smaller screen than i typically work on. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/7/2018

"Great for website change management and design "

4/5

What do you like best about Pastel?

The interface lays on top of your site, which prevents duplications

Super easy to comment and call out specific features, text edits, and open to live collaboration between client, developers and designers

So much faster than traditional methods of feedback Review collected by and hosted on G2.com.

What do you dislike about Pastel?

It can be slow, and sometimes toggling between comment view, live view, etc is not super intuitive

Always a challenge to manage the right feedback at the right times, but that's a process to work through within the team

Would love to be able to comment with thumbnails or photos Review collected by and hosted on G2.com.