--- title: partnrUP Reviews meta\_title: 'partnrUP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 70 reviews by the users' company size, role or industry to find out how partnrUP works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 70 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing ---

### partnrUP Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **exceptional customer support** of partnrUP, highlighting the team's responsiveness and collaborative approach. [(3 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=1872266&qs=pros-and-cons#reviews)

Users commend the **ease of use** of partnrUP, noting streamlined management and responsive support throughout projects. [(3 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=1871718&qs=pros-and-cons#reviews)

Users find the **seamless campaign management** of partnrUP highly efficient and user-friendly for influencer collaboration. [(2 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=1872110&qs=pros-and-cons#reviews)

Users value the **effective communication** of partnrUP, appreciating their responsiveness and support throughout the collaboration. [(2 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2299794&qs=pros-and-cons#reviews)

Users commend the **extremely attentive support** from partnrUP, making campaign management seamless and collaborative. [(2 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=1871665&qs=pros-and-cons#reviews)

Users find the **platform confusing to navigate** , which can hinder their overall experience and productivity. [(1 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2340007&qs=pros-and-cons#reviews)

Users often face **connection delays** that hinder timely execution of projects and meeting strict corporate policies. [(1 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2081434&qs=pros-and-cons#reviews)

Users report **insufficient influencer participation** in RFPs, limiting the effectiveness of the platform. [(1 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2339864&qs=pros-and-cons#reviews)

Users find the **difficult navigation** of partnrUP sometimes confusing, impacting their overall experience with the platform. [(1 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2339984&qs=pros-and-cons#reviews)

Users occasionally experience **download issues** that affect usability, though the product remains reliable otherwise. [(1 mentions)](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2299668&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of partnrUP

##### 1. Customer Support

Users appreciate the **exceptional customer support** of partnrUP, highlighting the team's responsiveness and collaborative approach.
[
See 3 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=1872266&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Excellent Support, But Needs More Influencer Participation"

What do you like about partnrUP?

The client support is great. Alexis always provides exceptional service.

GJ

Greg J.

Enterprise (\> 1000 emp.)

5.0/5

"PartnrUP is an Awesome Partner"

What do you like about partnrUP?

The collaboration and ease of working with them. They go above and beyond to ensure their client is taken care of throughout the work. I was able to c

##### 2. Ease of Use

Users commend the **ease of use** of partnrUP, noting streamlined management and responsive support throughout projects.
[
See 3 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=1871718&qs=pros-and-cons#reviews)

See Related User Reviews

GJ

Greg J.

Enterprise (\> 1000 emp.)

5.0/5

"PartnrUP is an Awesome Partner"

What do you like about partnrUP?

The collaboration and ease of working with them. They go above and beyond to ensure their client is taken care of throughout the work. I was able to c

 ![Genevieve C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genevieve C.")
GC

Genevieve C.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined, Easy to Use, Must-Have"

What do you like about partnrUP?

The PartnrUp campaign management platform is incredibly user-friendly. It easily keeps all necessary information in one streamlined place, making it e

##### 3. Campaign Management

Users find the **seamless campaign management** of partnrUP highly efficient and user-friendly for influencer collaboration.
[
See 2 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=1872110&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Joel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel R.")
JR

Joel R.

Enterprise (\> 1000 emp.)

5.0/5

"Attentive Support and Seamless, User-Friendly Platform"

What do you like about partnrUP?

They are extremely attentive and make running your campaign so seamless.

 ![Genevieve C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genevieve C.")
GC

Genevieve C.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined, Easy to Use, Must-Have"

What do you like about partnrUP?

The PartnrUp campaign management platform is incredibly user-friendly. It easily keeps all necessary information in one streamlined place, making it e

##### 4. Communication

Users value the **effective communication** of partnrUP, appreciating their responsiveness and support throughout the collaboration.
[
See 2 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2299794&qs=pros-and-cons#reviews)

See Related User Reviews

GJ

Greg J.

Enterprise (\> 1000 emp.)

5.0/5

"PartnrUP is an Awesome Partner"

What do you like about partnrUP?

The collaboration and ease of working with them. They go above and beyond to ensure their client is taken care of throughout the work. I was able to c

 ![Genevieve C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genevieve C.")
GC

Genevieve C.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined, Easy to Use, Must-Have"

What do you like about partnrUP?

The PartnrUp campaign management platform is incredibly user-friendly. It easily keeps all necessary information in one streamlined place, making it e

##### 5. Helpful

Users commend the **extremely attentive support** from partnrUP, making campaign management seamless and collaborative.
[
See 2 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=1871665&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Joel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel R.")
JR

Joel R.

Enterprise (\> 1000 emp.)

5.0/5

"Attentive Support and Seamless, User-Friendly Platform"

What do you like about partnrUP?

They are extremely attentive and make running your campaign so seamless.

GJ

Greg J.

Enterprise (\> 1000 emp.)

5.0/5

"PartnrUP is an Awesome Partner"

What do you like about partnrUP?

The collaboration and ease of working with them. They go above and beyond to ensure their client is taken care of throughout the work. I was able to c

### 5 Cons or Disadvantages of partnrUP

##### 1. Complex Interface

Users find the **platform confusing to navigate** , which can hinder their overall experience and productivity.
[
See 1 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2340007&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Joel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel R.")
JR

Joel R.

Enterprise (\> 1000 emp.)

5.0/5

"Attentive Support and Seamless, User-Friendly Platform"

What do you dislike about partnrUP?

Sometimes the platform was confusing to navigate.

##### 2. Connection Delays

Users often face **connection delays** that hinder timely execution of projects and meeting strict corporate policies.
[
See 1 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2081434&qs=pros-and-cons#reviews)

See Related User Reviews

AP

Ashley P.

Enterprise (\> 1000 emp.)

4.5/5

"Small Team, Big Results"

What do you dislike about partnrUP?

Our corporate policy for legal and medical review is extremely strict. The team is very eager to deliver, but we failed to execute on time due to dela

##### 3. Creator Issues

Users report **insufficient influencer participation** in RFPs, limiting the effectiveness of the platform.
[
See 1 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2339864&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Excellent Support, But Needs More Influencer Participation"

What do you dislike about partnrUP?

Not enough influencers participating on our RFPs.

##### 4. Difficult Navigation

Users find the **difficult navigation** of partnrUP sometimes confusing, impacting their overall experience with the platform.
[
See 1 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2339984&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Joel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel R.")
JR

Joel R.

Enterprise (\> 1000 emp.)

5.0/5

"Attentive Support and Seamless, User-Friendly Platform"

What do you dislike about partnrUP?

Sometimes the platform was confusing to navigate.

##### 5. Download Issues

Users occasionally experience **download issues** that affect usability, though the product remains reliable otherwise.
[
See 1 mentions
](https://www.g2.com/products/partnrup/reviews?filters%5Bsentiment_snippet%5D=2299668&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Genevieve C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genevieve C.")
GC

Genevieve C.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined, Easy to Use, Must-Have"

What do you dislike about partnrUP?

Occasionally, links or uploads may not function properly, but aside from that, it's incredibly reliable and easy to use.

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
AE

Verified User in Entertainment

Small-Business (50 or fewer emp.)

5/28/2022

"Great"

3.5/5

What do you like best about partnrUP?

The ability to work with influencer marketing experts Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

The focus is very young targeting mainly youth Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

Understanding what influencer marketing is Review collected by and hosted on G2.com.

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7/28/2023
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods")
UC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

11/25/2022

"Social Commerce Partner"

4.5/5

What do you like best about partnrUP?

The staff at Gen.Video is very professional. They listen to their clients with a desire to truly understand client goals. They then use their expertise to translate client goals into actionable plans to deliver upon those goals. Most importantly, they flex their partnership style to match the needs of their client's ways of working so that they can successfully execute the plans. Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

Gen.Video would be even stronger if they had more advanced analytics to measure the impact of their programs and their success. Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

They are using their expertise to help us build muscle in the field of social commerce. Review collected by and hosted on G2.com.

Show More

5/25/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

LA

Lindsey A.

Senior Designer

Enterprise (\> 1000 emp.)

5/27/2022

"User interface slightly less intuitive; helpful features for designers"

4/5

What do you like best about partnrUP?

I like that I can easily download still frames from videos as well as transcripts. Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

Sometimes I have a hard time finding what I'm looking for, or a certain feature isn't available where I expect it to be. I don't use gen.video that often so it may just be my unfamiliarity with the platform, but sometimes I feel like the navigation could be a little more intuitive. Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

As a designer/creator, it's great that I can log in to the platform myself and easily access all of the content that's been created. Usually I have to jump through hoops to get someone to send me a single image or video, but gen.video makes it easy to see what content is already available. I can easily download what I need and re-purpose content. I also love the ability to download high quality still frames from videos. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JB

Justin B.

Digital Content Manager

Small-Business (50 or fewer emp.)

8/8/2022

"Excellent platform"

5/5

What do you like best about partnrUP?

Gen.video has a great user interface to monitor all your campaigns in one place. This allowed for really easy monitoring of multiple campaigns at any given time. Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

I don't dislike much about the platform. The only issue I have ever had was approving a campaign and it not updating the status in the platform for around five minutes. Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

gen.video is helping me manage multiple influencers across the whole journey. From finding the right influencers for our brand to managing campaigns and edits to content, all within one platform. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Kalib I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalib I.")
KI

Kalib I.

Lead Content Marketing Manager, US Retail

Enterprise (\> 1000 emp.)

9/27/2021

"Helping HP Reinvent"

5/5

What do you like best about partnrUP?

Our US retail team at HP has partnered with the Gen.Video organization since 2013. From the beginning, they have helped our team create influencer marketing campaigns that consistently drive ROI & deliver personalized experiences to our customers. A key highlight to this organization is talent & a data-driven approach. Bill & his fantastic team are willing to go the extra mile to over-deliver on our expectations & help us grow. The staff is friendly, knowledgeable, & flexible to change in market environments. Data is rich in this organization. The abundance of data provides us clarity on ROI to support all spending. The Gen.Video team has evolved from a general partnership into a significant player in the HP organization. They are partners with the best interest of your business, have industry-leading expertise, a data-driven approach & can consistently deliver ROI. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

The only dislike is we can't use them more. Otherwise, no dislikes at this time. Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

Gen.Video has helped us drive up conversion on our product pages to maximize our presence at retail. Review collected by and hosted on G2.com.

Show More

3/27/2022
Current UserValidated ReviewerSource: Organic

 ![Pobsiri K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pobsiri K.")
PK

Pobsiri K.

Managing Director

Small-Business (50 or fewer emp.)

12/7/2022

"The gen.video team is always a pleasure to work with"

4/5

What do you like best about partnrUP?

The team members that I have had the pleasure to work with on influencer marketing campaigns have been very helpful, reliable and proactive in their communication. Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

The content approval process took a little longer at times but that was mainly due to gen.video's client having to run the preview by multiple teams. Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

gen.video has helped bring more deals to our roster. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods")
UC

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

5/31/2022

"Easy to navigate platform and great quality videos"

3.5/5

What do you like best about partnrUP?

The platform is easy to use and keeps me organized. Commenting on videos is easy and tracking influencer feedback is simple. Most of the videos ar every high quality and exactly what we were looking for to use in econtent. Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

The quality of influencer content can vary quite dramatically. I was able to hedge with multiple influencers so was more likely to receive a great video. But there are a few videos that we will not be using in their entirety. I will say that our brand asked for a very specific demographic of influencers, and when you become more niche, it's harder to find top-tier talent within that pool. Some influencers required more coaching than others and causes some rework as well. This can be mitigated with more upfront direction and coaching. Review collected by and hosted on G2.com.

Recommendations to others considering partnrUP:

I have a very strict legal and regulatory requirement with language that be used in videos. Going through that process was the most complicated part. This has nothing to do with gen.video though. So my only advice is to make the initial brief as tight as possible to avoid rework. Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

Adding the consumer voice in video format into econtent is extremely beneficial to the buyer and econtent algorithm. GenVideo is helping us create high quality, entertaining, consumer testimonial videos. Review collected by and hosted on G2.com.

Show More

8/8/2022
Validated ReviewerSource: Organic

 ![Kevin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin B.")
KB

Kevin B.

Global Partner Marketing Lead, Consumer and Gaming

Enterprise (\> 1000 emp.)

5/25/2022

"Influencer Marketing for Dummies..."

5/5

What do you like best about partnrUP?

The entire team at gen.video bends over backward to bring the best campaigns to market in an affordable and impactful way. They clearly communicate the value proposition and cost-benefit analysis of influencer marketing, bring strong recommendations to achieve optimal reach and engagement, and work tirelessly to execute. They are professional, knowledgeable, and accessible and will graciously answer any questions no matter how elementary they may seem. Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

I did not experience any dislikes directly related to the gen.video team, but I do wish there were more hours in the day for campaign development! The team was transparent on workflows and schedules, and continuously worked behind the scenes to find efficiencies to improve timelines without impacting results. Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

Gen.video has been a great partner for raising awareness of new product launches, increasing brand awareness, and highlighting product differentiation by reaching the ideal target audience. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

AL

Adam L.

Marketing Manager

Small-Business (50 or fewer emp.)

2/16/2022

"Knowledgeable team, an array of influencer talent, on a reliable, user friendly platform."

4.5/5

What do you like best about partnrUP?

Two things that stick out to me are the Gen.Video team members and the platform. The team has always been very responsive and knowledgeable for our (often times quick turn) projects. Separately, the one stop shop platform for content reviews, time stamped feedback, approvals and so forth is well designed, clear and effective to use. Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

Not necessarily a dislike but more of opportunities moving forward from my perspective would include more focus on read outs of campaigns upon completion (what went well, metrics, what could have gone better) and also would like to get a better understanding of the Gen.Video services outside of the influencer filming and posting content. We ran one project with paid media which I'd like a better understanding of the process and opportunities on. Other service categories I'd be interested in learning and testing more about includes content strategy/managment (for our PDPs and brand pages across retail), audience research and optimization and learning. Review collected by and hosted on G2.com.

Recommendations to others considering partnrUP:

Get a full understanding of the array of services that they offer and hone in on which can best serve the objective you are looking to achieve. Try best you can not to rush the projects, although they are very responsive and quick to act. Dive into post campaign read outs to help shape future opportunities. Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

To date the programs we have ran have been to raise awareness for the Lenovo consumer brand and products at retail. Benefits have included content that is posted and re-used on product pages, as well as views and site traffic. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods")
AC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

9/6/2022

"Very In-Depth Service"

3.5/5

What do you like best about partnrUP?

The team is incredibly helpful and responsive! We had a lot of questions and they were always willing and eager to help us. Review collected by and hosted on G2.com.

What do you dislike about partnrUP?

It can be a bit costly but having the platform to utilize and keep track of the nitty gritty is very beneficial. Review collected by and hosted on G2.com.

What problems is partnrUP solving and how is that benefiting you?

Mainly, their link tracking software has been the biggest help for my team. We are a B2B brand so marketing products sold at retailers can be tough. Their tool gives us the insight we need to see the performance from our tactics. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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