Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Ramping Up Resource Availability"
3.5/5
What do you like best about PartnerPortal.io?

To date, we like PartnerPortal.io's affordability and connection to HubSpot for lead management. Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

The organization options for the Resource library are very limited. Also, as the account administrator, I'd prefer to see updates about PartnerPortal.io functions and features at the top of my dashboard or as a NEW button on the left hand menu bar. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Great new partner tool that has room to grow"
3.5/5
What do you like best about PartnerPortal.io?

I really enjoy how simple they've made their product. It's intuitive so my partners can easily figure out where to go for information and how to submit their referrals. The partner registration process is simple and takes no time at all. Other partner tools that I evaluated offered too many "tools" that weren't really necessary or had diminishing returns on the acutal usability of them. Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

This company is a startup so many of the things that I dislike I feel confident will be resolved with time.

- Although the tool is simple to use, it is very rigid in the sense that you cannot change certain views within the lead submission view and the lead list view.

- Customizing certain fields or objects to match your CRM are not present, this offers lower visbility to partners about the actuall progress of deals they refere over

- It's parnter payment options are limited Review collected by and hosted on G2.com.

Harry P.
HP
Harry P.
Mid-Market (51-1000 emp.)
"Love the product!" "A partner Portal- easy to use, intuitive & fresh UI and efficient""
4.5/5
What do you like best about PartnerPortal.io?

1. Intuitive and fresh new age UI to provide a great User Experience (UX)

2. Supportive team.

3. Easy to use.

4. The partner dashboard on the home page is an efficient way to engage partners with what's latest and greatest. Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

The assets section can be provided with a search bar to easily search through folders. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Great platform to launch a basic partner portal."
3.5/5
What do you like best about PartnerPortal.io?

The ease of deployment and customization. PartnerPortal.io is free for the first 10 partners, which is a no-risk opportunity for early startups to launch their own partner portals and learn how to use their product. Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

PartnerPortal.io lacks a lot of features and customization that more sophisticated Partner Relationship Management (PRM) systems have today. For example, the platform does not allow you to segment your customers, user roles, and provide conditional incentives based on different products and services. Review collected by and hosted on G2.com.

KJ
Kevin J.
President
Small-Business (50 or fewer emp.)
"A PRM that is affordable, modern, and well needed in the SMB market!"
5/5
What do you like best about PartnerPortal.io?

affordability and ability to automate PRM processing with HubSpot integration + the ability to pay and track payments GAME CHANGER within budget!! Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

Restrictions, limitations, cant edit email templates, cant edit lead status, can't create custom workflow, can't export or import data, no backup integration or tool Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Might be good one day"
0/5
What do you like best about PartnerPortal.io?

Concept of a 'best-of-breed' reseller-focused portal is good, self-registration, constrained resource sharing, and deal tracking and payments concepts make sense. Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

Very limited integrations (paypal for partner payments, for example), very clunky interface, limited scope, overpriced for what is offered, very underwhelming customer experience. For example, when invited to reply to an automated email sent by co-founder, I was met with an automated reply asking me to donate $2.00 to a charity in order to get my email through a filtering software. Review collected by and hosted on G2.com.

Response from Eddie Patzsch of PartnerPortal.io

Hi there, thanks for the feedback on PartnerPortal.io, sorry to hear you had a poor experience while evaluating the platform. We take our customer experience very seriously, and I wanted to offer a few options to hopefully shed light on our process.

Every new sign-up, whether on our Free Plan or a Paid Plan is provided an opportunity to schedule a live 30 min demo with our team. The calendar link is sent in the sign-up email you received and provides an opportunity to learn the platform's full capabilities in a live session.

If you signed up for our Free Plan, many of the additional integrations we offer will be hidden from your view as some of the integrations are exclusive to our Plus and Enterprise plans. These features are usually reviewed during the demo call.

As for the email filtering, we use a company called Gated.com that helps prevent spam in our employee inboxes. Gated offers an optional donation to charity, but is not required to connect with our team. It seems your email was unfortunately flagged by their system as potential spam, which we know now is not the case!

Hopefully that helps, please let us know if we can find time to connect.

See how PartnerPortal.io improved
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Good UX-UI, great value, missing some futures"
4.5/5
What do you like best about PartnerPortal.io?

The onboarding process at PartnerPortal is the best part. It is far too simple to learn and apply. It also allows you to change the colours and branding which doesn't consume your time. Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

PartnerPortal still lacks some key futures in our opinion. For example, partners cannot change the phase of the deal; instead, partners can only enter notes about the deals. When dealing with multiple deals at the same time, this adds extra work for the vendor. However, the support team informed us that this and other futures would be available soon. Review collected by and hosted on G2.com.

Samuel R.
SR
Samuel R.
Campaign Manager
Small-Business (50 or fewer emp.)
"Super easy to get started & use"
4.5/5
What do you like best about PartnerPortal.io?

Implementation was quick and the integration with Hubspot works great! This tool is not overcomplicated, it is simply great for having referrals submitted and tracked. Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

A bit more customizability in the way you can collect, manage, and send data would be nice. Overall it has the basics of what you need to get off the ground without spending too much. Review collected by and hosted on G2.com.

Salvatore (Sal) S.
SS
Salvatore (Sal) S.
VP Product & Technical Operations / Co-Founder
Mid-Market (51-1000 emp.)
"Fantastic Partner Management Platform - all the good stuff, no fluff."
4.5/5
What do you like best about PartnerPortal.io?

We love the lead submission and partner resources library. The library is very flexible and allows you to set different resources for different categories and partner types. Very useful! Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

The inability (currently) to proactively create partner accounts and send invitations. Currently the partner must manually register themselves and the entire team. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Partner Portal has been awesome for our partner program!"
4.5/5
What do you like best about PartnerPortal.io?

I love that it gives us one central place to manage leads from partners, share resources with partners, make payments, and share announcements. It definitely seems like they have seen the frustrations of managing a large partner network and made tools to account for all of them! Review collected by and hosted on G2.com.

What do you dislike about PartnerPortal.io?

There are a few tiny user experience things they could work on. Partners must register their own agents instead of having our team invite them in one swoop. It hasn't been anything that has made me want to stop using it though! Review collected by and hosted on G2.com.