--- title: Parsec Reviews meta\_title: 'Parsec Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how Parsec works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 26 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

### Parsec Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **mobile compatibility** of Parsec, enabling seamless access to work PCs from anywhere. [(1 mentions)](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=1330971&qs=pros-and-cons#reviews)

Users value the **tool utility** of Parsec, enabling efficient remote access to work PCs for extended periods. [(1 mentions)](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2151022&qs=pros-and-cons#reviews)

Users report **poor customer support** from Parsec, citing unresponsiveness and ineffective solutions to ongoing issues. [(1 mentions)](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2150938&qs=pros-and-cons#reviews)

Users experience **slow performance** with Parsec, facing frequent freezes that render it unusable and hamper productivity. [(1 mentions)](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2150951&qs=pros-and-cons#reviews)

Users often face **frequent technical issues** with Parsec, leading to frustration and delayed work due to unstable performance. [(1 mentions)](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2150980&qs=pros-and-cons#reviews)

### Top Pros or Advantages of Parsec

##### 1. Mobile Compatibility

Users value the **mobile compatibility** of Parsec, enabling seamless access to work PCs from anywhere.
[
See 1 mentions
](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=1330971&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Completely Unusable on Newer Computer Hardware Setup and Extremely Poor Technical Support"

What do you like about Parsec?

When Parsec decides which days you're allowed to connect for more than 20 minutes its a tool you can use to remote into a work PC.

##### 2. Tool Utility

Users value the **tool utility** of Parsec, enabling efficient remote access to work PCs for extended periods.
[
See 1 mentions
](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2151022&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Completely Unusable on Newer Computer Hardware Setup and Extremely Poor Technical Support"

What do you like about Parsec?

When Parsec decides which days you're allowed to connect for more than 20 minutes its a tool you can use to remote into a work PC.

### Top Cons or Disadvantages of Parsec

##### 1. Poor Customer Support

Users report **poor customer support** from Parsec, citing unresponsiveness and ineffective solutions to ongoing issues.
[
See 1 mentions
](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2150938&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Completely Unusable on Newer Computer Hardware Setup and Extremely Poor Technical Support"

What do you dislike about Parsec?

Parsec freezes so often its unusable on certain days. Parsec hard freezing/crashing is an inevitability but some days its tolerable as you can sometim

##### 2. Slow Performance

Users experience **slow performance** with Parsec, facing frequent freezes that render it unusable and hamper productivity.
[
See 1 mentions
](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2150951&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Completely Unusable on Newer Computer Hardware Setup and Extremely Poor Technical Support"

What do you dislike about Parsec?

Parsec freezes so often its unusable on certain days. Parsec hard freezing/crashing is an inevitability but some days its tolerable as you can sometim

##### 3. Technical Issues

Users often face **frequent technical issues** with Parsec, leading to frustration and delayed work due to unstable performance.
[
See 1 mentions
](https://www.g2.com/products/parsec/reviews?filters%5Bsentiment_snippet%5D=2150980&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Completely Unusable on Newer Computer Hardware Setup and Extremely Poor Technical Support"

What do you dislike about Parsec?

Parsec freezes so often its unusable on certain days. Parsec hard freezing/crashing is an inevitability but some days its tolerable as you can sometim

## Top-Rated Alternatives

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RealVNC

4.7/5(439)

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[
View All Alternatives
](https://www.g2.com/products/parsec/competitors/alternatives)

 ![Nich D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nich D.")
ND

Nich D.

Mid-Market (51-1000 emp.)

3/14/2023

"Latency Issues Solved"

5/5

What do you like best about Parsec?

The latency is fantastic. Best example is an artist kept getting feedback on a shot he was tracking; as soon as he started using Parsec, he was finally able to see what they were complaining about.

The support from Parsec has been amazing when troubleshooting. They are willing to be in a video call, spend time understanding your configuration, and then helping you troubleshoot. All environments are different, and they are willing to spend the time to make Parsec work best based on your circumstances Review collected by and hosted on G2.com.

What do you dislike about Parsec?

Remembering your preferences for monitor count, monitor location and and resolution. Review collected by and hosted on G2.com.

Recommendations to others considering Parsec:

Support is fantastic, and it's easy to administer. Once the end-users get their settings dialed down, their experience is phenomenal. Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

Secure remote access for Work From Home Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

FA

Francisco Javier A.

Small-Business (50 or fewer emp.)

7/12/2023

"Best Remote Desktop Software ever!"

5/5

What do you like best about Parsec?

The free version works perfectly, with zero latency, you can use 2 screen at once(pay version) , full HD, very very easy to setup and use at home or workplace. Review collected by and hosted on G2.com.

What do you dislike about Parsec?

Enterprise version is expensive for small business. Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

Accesing to remote desktop in different computers in the company or even in my own home. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic Review from User Profile

EK

Elliott K.

Mid-Market (51-1000 emp.)

4/4/2023

"One of the lowest latency remote desktop solution around"

5/5

What do you like best about Parsec?

Super low latency, it's almost like you are physically at the computer.

Wacom tablet support.

Dual Screen support.

Great multi-team management console. Review collected by and hosted on G2.com.

What do you dislike about Parsec?

Will not work if the client's machine is using an ISP that uses a CG-NAT. Some ISPs will take you off a CG-NAT if you call up and ask. Some pretend they don't use one and the only thing to do is change ISP's. Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

Moving to 100% remote working during the pandemic lockdowns. Our video editors were able to work off the machines in the office so they can access the local network file servers. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

MA

Mark A.

System Administrator

Mid-Market (51-1000 emp.)

10/18/2022

"I don't use the program but our CAD designers like it for its' speed designing in 3D."

4.5/5

What do you like best about Parsec?

Connects easily to a computer that has been set up and verified. No dual authentication is needed once it is set up correctly. Review collected by and hosted on G2.com.

What do you dislike about Parsec?

It can be difficult to get everything set up for the first time. A computer must be joined to a team with a long key and then verified. Also using the virtual display driver is a nice feature but needs additional work to install. Parsec support did work with me to create an deployment package for the certificate needed. Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

With more designers working from home it has created an almost identical experience to working in the office. A designer is given a thin client to access their work computer so everything works with the same speed as being in the office. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Craig C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig C.")
CC

Craig C.

Digital Infrastructure Manager

Small-Business (50 or fewer emp.)

8/24/2022

"Very easy to use cross platform. They provide updates and support has been responsive."

5/5

What do you like best about Parsec?

No need for VPN setup and the users I support have had an easier time using Parsec over VPN and RDP. It works well with applications like CAD and Revit. Review collected by and hosted on G2.com.

What do you dislike about Parsec?

There are still some bugs I'm experiencing on MAC OS, but they do not prevent me from using it effectively and support is following the issue closely. RPi 4 / dual monitor support would be amazing. Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

Remote access from multiple devices. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Tanmay G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanmay G.")
TG

Tanmay G.

Faculty

Mid-Market (51-1000 emp.)

6/10/2022

"Parsec not just for gamers but for one and all"

5/5

What do you like best about Parsec?

Never seen a better remote desktop application with a focus on co-op gaming. No latency with Parsec, their technology to stabilised FPS is amazing and can be seamlessly connect many devices. Absolute genuis. Review collected by and hosted on G2.com.

What do you dislike about Parsec?

Parsec can give freedom for the host to set a watermark so that all connected users can be better informed, all the more it will give streamers a better way to attract their audience. Review collected by and hosted on G2.com.

Recommendations to others considering Parsec:

Great software Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

Remote working with Parsec is the main benefit, which has come up strongly since the pandemic. It gives a nice collaborative environment with having a Remote server located in the office while working from any place of choice. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Brian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian C.")
BC

Brian C.

Head of Information Technology

Mid-Market (51-1000 emp.)

5/20/2022

"Remote Connectivity for M&E"

5/5

What do you like best about Parsec?

If I'm answering from an IT Admin perspective, it starts with the ease of installation and administration. But when you really get down to where the rubber meets the road, it just works!! And it works reliably and consistently day in and day out. Review collected by and hosted on G2.com.

What do you dislike about Parsec?

I would like to see better reporting capabilities. You can never have enough information. Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

Most obviously, we are using Parsec to allow our remote workers and contractors the ability to log in and fully utilize graphic workstations that have been built to our specifications and have the horsepower to complete complex Animation tasks. Parsec allows Mindshow access to Graphics and Animation talent that is not normally available to us due to geographical limitations. Review collected by and hosted on G2.com.

Show More

11/20/2023
Current UserValidated ReviewerSource: Organic

AC

Alex C.

National Visualization Manager

Enterprise (\> 1000 emp.)

6/1/2022

"National Visualization Manager"

5/5

What do you like best about Parsec?

Parsec gives our team the ability to colaborate effortlessly. The smooth remote desktop is the best part of Parsec. Review collected by and hosted on G2.com.

What do you dislike about Parsec?

Parsec could improve the administration side of the software. It can be a little daunting having to manage many computers and users. Review collected by and hosted on G2.com.

Recommendations to others considering Parsec:

Parsec will completely change the way you think you can work remotely. Collaboration becomes effortless when working with large data, as if you were all sitting in the same office. Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

Parse is solving our team's problem with being located all across the nation. Being able to locate all the computers in one location solves this issue. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![David C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David C.")
DC

David C.

D

Enterprise (\> 1000 emp.)

3/25/2022

"Amazingly performant, incredibly safe"

5/5

What do you like best about Parsec?

For me, the best feature in Parsec --that differentiates it from the competition-- is the fact that you don't need to leave a door open in your firewall to receive incoming connections, you just need to have an outbound connection to a Parsec server. That makes Parsec incredibly safe, and a deciding factor for our company to go with Parsec. Review collected by and hosted on G2.com.

What do you dislike about Parsec?

It's not a problem with Parsec per se, but it relies on UPnP for port-forwarding, and AWS' NAT Gateway does not support it, unfortunately. So if you intend to keep your host in a private subnet, you need to maintain a NAT instance. Or you could place your host in a public subnet, with all inbound ports closed in the security group. Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

Thanks to Parsec's performance and security features, we are able to house our artist's workstations in the cloud, rather than on-prem, with latency under 25ms. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

TG

Tanmay G.

Assistant Professor

Mid-Market (51-1000 emp.)

6/10/2022

"Why was Parsec not introduced to me first"

5/5

What do you like best about Parsec?

I am just loving Parsec for its remote capabilities. No other cloud connect software could give me the desired fps and resources as Parsec has. Truly exceptional experience while working with Parsec on my remote server. Review collected by and hosted on G2.com.

What do you dislike about Parsec?

The latest version of parsec has already removed the difficulties previously faced such as minor bug in co-op module while trying to connect from different networks. Awesome product overall. Review collected by and hosted on G2.com.

Recommendations to others considering Parsec:

Happy gaming Review collected by and hosted on G2.com.

What problems is Parsec solving and how is that benefiting you?

Parsec is inventive and constantly upgrading itself to provide the best user control and experience. The remote desktop program of Microsoft now appears faded in front of Parsec. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

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[Remote Desktop](https://www.g2.com/categories/remote-desktop)

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