--- title: Parsec Reviews meta_title: 'Parsec Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how Parsec works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 26 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Parsec Reviews **Vendor:** Parsec Cloud **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.7/5.0 **Total Reviews:** 26 ## About Parsec Remote desktop reimagined. Enable your creative teams to work together from anywhere, in seamless 4k at 60 frames per second with near-zero latency. Parsec’s peer-to-peer streaming provides secure, flexible, effortless access to whatever you do, at any time, from wherever you go. Quickly deploy on-prem or in the cloud, and team members can access their Mac or PC from anywhere. Parsec installs in seconds, and teams can take their preferred peripherals with them to create from wherever inspiration strikes – Parsec supports mouse, keyboard, gamepads, and drawing tablets with precise pen tilt and pressure. Parsec offers two business solutions: Parsec for Teams and Parsec for Enterprise. Parsec for Teams is built to support remote and hybrid work by keeping data secure on the host while empowering admins with simple yet powerful security and access controls. Teams security and admin features include SAML single sign-on, audit logs, and group and computer management. Upgrade to Enterprise for additional security and scalability, with access to features including a high performance relay, and API automation and reporting. ## Parsec Pros & Cons **What users like:** - Users value the **mobile compatibility** of Parsec, enabling seamless access to work PCs from anywhere. (1 reviews) - Users value the **tool utility** of Parsec, enabling efficient remote access to work PCs for extended periods. (1 reviews) **What users dislike:** - Users report **poor customer support** from Parsec, citing unresponsiveness and ineffective solutions to ongoing issues. (1 reviews) - Users experience **slow performance** with Parsec, facing frequent freezes that render it unusable and hamper productivity. (1 reviews) - Users often face **frequent technical issues** with Parsec, leading to frustration and delayed work due to unstable performance. (1 reviews) ## Parsec Reviews ### 1. Completely Unusable on Newer Computer Hardware Setup and Extremely Poor Technical Support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Parsec?** When Parsec decides which days you're allowed to connect for more than 20 minutes its a tool you can use to remote into a work PC. **What do you dislike about Parsec?** Parsec freezes so often its unusable on certain days. Parsec hard freezing/crashing is an inevitability but some days its tolerable as you can sometimes work 30 minutes to an hour without a crash but on other days, it crashes every 10 seconds. I've had to push back deliverables because Parsec wouldn't allow me to simply connect to the computer I needed to use to work on them; sometimes I could only work half-days because it was completely unusable. What's even worse is their technical support is more unresponsive than Parsec itself. They have recommended rolling back driver updates as old as six months as they are 'still finding a fix' and its only taking them this long because they are short on resources or manpower or whatever excuse they have since they are being intentionally vague on what solution they are even trying to reach and how far along they are in reaching it. When they aren't making up excuses they are dragging their feet in responding back. They might suggest a fix, you'll implement it and tell them it didn't work and they'll just forget until you send them a follow up a week later and then they might respond back, its 50/50 for me. It seems they really hope that you quit bothering them. I mean I get it, its not like I need to access the desktop to do my job. TLDR: Parsec has not only been unusable but their technical support has been both unhelpful and unresponsive. **What problems is Parsec solving and how is that benefiting you?** They've helped answer the question of whether its better to use remote desktop vs having your work computer shipped out to you and its clearly the latter. ## Parsec Discussions - [What is Parsec used for?](https://www.g2.com/discussions/what-is-parsec-used-for) - [View Parsec pricing details and edition comparison](https://www.g2.com/products/parsec/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A07%3A47+-0500&secure%5Bsession_id%5D=ab5d2190-f108-44fa-951f-c506dd0ee153&secure%5Btoken%5D=5532fc739b804349479d4edc93a1b8b9df2e933df4db3ba72691a039c8abf0c5&format=llm_user) ## Parsec Features **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Transfer - Unattended Access - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Applications Management - Communication Management - Multiple Monitor Access **Security** - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates ## Top Parsec Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,046 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,082 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) - 4.7/5.0 (417 reviews)