# Top 10 Parloa Alternatives & Competitors
**Average Rating:** 4.0/5
**Total Number of Reviews:** 1
Looking for alternatives or competitors to Parloa? Other important factors to consider when researching alternatives to Parloa include reliability and ease of use. The best overall Parloa alternative is Zendesk for Customer Service. Other similar apps like Parloa are Zoho Desk, Genesys Cloud CX, Fin, and Jotform AI Agents. Parloa alternatives can be found in [Other Process Automation Software](https://www.g2.com/categories/other-process-automation) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Help Desk Software](https://www.g2.com/categories/help-desk).


## Best Paid & Free Alternatives to Parloa
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
  - [Fin](https://www.g2.com/products/fin/reviews)
  - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews)
  - [Retell AI](https://www.g2.com/products/retell-ai/reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
  - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews)
  - [Botpress](https://www.g2.com/products/botpress/reviews)

## Top 10 Alternatives to Parloa Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Parloa stacks up to the competition, check reviews from current & previous users in industries like Computer Software, and find the best product for your business.


  ### 1. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
By Zendesk
**Average Rating:** 4.3/5
**Total Reviews:** 6,999
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service)

**Compare:** [Parloa vs Zendesk for Customer Service](https://www.g2.com/compare/parloa-vs-zendesk-for-customer-service)
**Compare Zendesk for Customer Service with other alternatives:**
- [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zendesk for Customer Service vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Retell AI](https://www.g2.com/compare/retell-ai-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs ElevenLabs](https://www.g2.com/compare/elevenlabsio-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Botpress](https://www.g2.com/compare/botpress-vs-zendesk-for-customer-service)

  ### 2. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
By Zoho
**Average Rating:** 4.4/5
**Total Reviews:** 7,783
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service)

**Compare:** [Parloa vs Zoho Desk](https://www.g2.com/compare/parloa-vs-zoho-desk)
**Compare Zoho Desk with other alternatives:**
- [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zoho Desk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-zoho-desk)
- [Zoho Desk vs Fin](https://www.g2.com/compare/fin-vs-zoho-desk)
- [Zoho Desk vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-zoho-desk)
- [Zoho Desk vs Retell AI](https://www.g2.com/compare/retell-ai-vs-zoho-desk)
- [Zoho Desk vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-zoho-desk)
- [Zoho Desk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-zoho-desk)
- [Zoho Desk vs ElevenLabs](https://www.g2.com/compare/elevenlabsio-vs-zoho-desk)
- [Zoho Desk vs Botpress](https://www.g2.com/compare/botpress-vs-zoho-desk)

  ### 3. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
By Genesys
**Average Rating:** 4.4/5
**Total Reviews:** 1,556
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)

**Compare:** [Parloa vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-parloa)
**Compare Genesys Cloud CX with other alternatives:**
- [Genesys Cloud CX vs Zendesk for Customer Service](https://www.g2.com/compare/genesys-cloud-cx-vs-zendesk-for-customer-service)
- [Genesys Cloud CX vs Zoho Desk](https://www.g2.com/compare/genesys-cloud-cx-vs-zoho-desk)
- [Genesys Cloud CX vs Fin](https://www.g2.com/compare/fin-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Jotform AI Agents](https://www.g2.com/compare/genesys-cloud-cx-vs-jotform-ai-agents)
- [Genesys Cloud CX vs Retell AI](https://www.g2.com/compare/genesys-cloud-cx-vs-retell-ai)
- [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall)
- [Genesys Cloud CX vs ElevenLabs](https://www.g2.com/compare/elevenlabsio-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Botpress](https://www.g2.com/compare/botpress-vs-genesys-cloud-cx)

  ### 4. [Fin](https://www.g2.com/products/fin/reviews)
By Intercom, Inc.
**Average Rating:** 4.5/5
**Total Reviews:** 3,888
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service)

**Compare:** [Parloa vs Fin](https://www.g2.com/compare/fin-vs-parloa)
**Compare Fin with other alternatives:**
- [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Fin vs Zoho Desk](https://www.g2.com/compare/fin-vs-zoho-desk)
- [Fin vs Genesys Cloud CX](https://www.g2.com/compare/fin-vs-genesys-cloud-cx)
- [Fin vs Jotform AI Agents](https://www.g2.com/compare/fin-vs-jotform-ai-agents)
- [Fin vs Retell AI](https://www.g2.com/compare/fin-vs-retell-ai)
- [Fin vs Talkdesk](https://www.g2.com/compare/fin-vs-talkdesk)
- [Fin vs JustCall](https://www.g2.com/compare/fin-vs-saas-labs-justcall)
- [Fin vs ElevenLabs](https://www.g2.com/compare/elevenlabsio-vs-fin)
- [Fin vs Botpress](https://www.g2.com/compare/botpress-vs-fin)

  ### 5. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews)
By Jotform
**Average Rating:** 4.5/5
**Total Reviews:** 742
Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [AI Agent Builders](https://www.g2.com/categories/ai-agent-builders), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Customer Self-Service](https://www.g2.com/categories/customer-self-service)

**Compare:** [Parloa vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-parloa)
**Compare Jotform AI Agents with other alternatives:**
- [Jotform AI Agents vs Zendesk for Customer Service](https://www.g2.com/compare/jotform-ai-agents-vs-zendesk-for-customer-service)
- [Jotform AI Agents vs Zoho Desk](https://www.g2.com/compare/jotform-ai-agents-vs-zoho-desk)
- [Jotform AI Agents vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-jotform-ai-agents)
- [Jotform AI Agents vs Fin](https://www.g2.com/compare/fin-vs-jotform-ai-agents)
- [Jotform AI Agents vs Retell AI](https://www.g2.com/compare/jotform-ai-agents-vs-retell-ai)
- [Jotform AI Agents vs Talkdesk](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk)
- [Jotform AI Agents vs JustCall](https://www.g2.com/compare/jotform-ai-agents-vs-saas-labs-justcall)
- [Jotform AI Agents vs ElevenLabs](https://www.g2.com/compare/elevenlabsio-vs-jotform-ai-agents)
- [Jotform AI Agents vs Botpress](https://www.g2.com/compare/botpress-vs-jotform-ai-agents)

  ### 6. [Retell AI](https://www.g2.com/products/retell-ai/reviews)
By Retell AI
**Average Rating:** 4.8/5
**Total Reviews:** 2,640
Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration.


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [AI Agent Builders](https://www.g2.com/categories/ai-agent-builders), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)

**Compare:** [Parloa vs Retell AI](https://www.g2.com/compare/parloa-vs-retell-ai)
**Compare Retell AI with other alternatives:**
- [Retell AI vs Zendesk for Customer Service](https://www.g2.com/compare/retell-ai-vs-zendesk-for-customer-service)
- [Retell AI vs Zoho Desk](https://www.g2.com/compare/retell-ai-vs-zoho-desk)
- [Retell AI vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-retell-ai)
- [Retell AI vs Fin](https://www.g2.com/compare/fin-vs-retell-ai)
- [Retell AI vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-retell-ai)
- [Retell AI vs Talkdesk](https://www.g2.com/compare/retell-ai-vs-talkdesk)
- [Retell AI vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-retell-ai)
- [Retell AI vs ElevenLabs](https://www.g2.com/compare/elevenlabsio-vs-retell-ai)
- [Retell AI vs Botpress](https://www.g2.com/compare/botpress-vs-retell-ai)

  ### 7. [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
By Talkdesk
**Average Rating:** 4.4/5
**Total Reviews:** 2,536
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Customer Self-Service](https://www.g2.com/categories/customer-self-service)

**Compare:** [Parloa vs Talkdesk](https://www.g2.com/compare/parloa-vs-talkdesk)
**Compare Talkdesk with other alternatives:**
- [Talkdesk vs Zendesk for Customer Service](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service)
- [Talkdesk vs Zoho Desk](https://www.g2.com/compare/talkdesk-vs-zoho-desk)
- [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Talkdesk vs Fin](https://www.g2.com/compare/fin-vs-talkdesk)
- [Talkdesk vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk)
- [Talkdesk vs Retell AI](https://www.g2.com/compare/retell-ai-vs-talkdesk)
- [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [Talkdesk vs ElevenLabs](https://www.g2.com/compare/elevenlabsio-vs-talkdesk)
- [Talkdesk vs Botpress](https://www.g2.com/compare/botpress-vs-talkdesk)

  ### 8. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
By Saas Labs
**Average Rating:** 4.3/5
**Total Reviews:** 2,388
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Customer Self-Service](https://www.g2.com/categories/customer-self-service)

**Compare:** [Parloa vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-parloa)
**Compare JustCall with other alternatives:**
- [JustCall vs Zendesk for Customer Service](https://www.g2.com/compare/saas-labs-justcall-vs-zendesk-for-customer-service)
- [JustCall vs Zoho Desk](https://www.g2.com/compare/saas-labs-justcall-vs-zoho-desk)
- [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall)
- [JustCall vs Fin](https://www.g2.com/compare/fin-vs-saas-labs-justcall)
- [JustCall vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-saas-labs-justcall)
- [JustCall vs Retell AI](https://www.g2.com/compare/saas-labs-justcall-vs-retell-ai)
- [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [JustCall vs ElevenLabs](https://www.g2.com/compare/elevenlabsio-vs-saas-labs-justcall)
- [JustCall vs Botpress](https://www.g2.com/compare/botpress-vs-saas-labs-justcall)

  ### 9. [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews)
By Eleven Labs
**Average Rating:** 4.5/5
**Total Reviews:** 1,154
AI Voice Generator and research lab. Convert text to speech in any voice, style and language with the most powerful AI speech tool ever.


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [AI Agent Builders](https://www.g2.com/categories/ai-agent-builders), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)

**Compare:** [Parloa vs ElevenLabs](https://www.g2.com/compare/elevenlabsio-vs-parloa)
**Compare ElevenLabs with other alternatives:**
- [ElevenLabs vs Zendesk for Customer Service](https://www.g2.com/compare/elevenlabsio-vs-zendesk-for-customer-service)
- [ElevenLabs vs Zoho Desk](https://www.g2.com/compare/elevenlabsio-vs-zoho-desk)
- [ElevenLabs vs Genesys Cloud CX](https://www.g2.com/compare/elevenlabsio-vs-genesys-cloud-cx)
- [ElevenLabs vs Fin](https://www.g2.com/compare/elevenlabsio-vs-fin)
- [ElevenLabs vs Jotform AI Agents](https://www.g2.com/compare/elevenlabsio-vs-jotform-ai-agents)
- [ElevenLabs vs Retell AI](https://www.g2.com/compare/elevenlabsio-vs-retell-ai)
- [ElevenLabs vs Talkdesk](https://www.g2.com/compare/elevenlabsio-vs-talkdesk)
- [ElevenLabs vs JustCall](https://www.g2.com/compare/elevenlabsio-vs-saas-labs-justcall)
- [ElevenLabs vs Botpress](https://www.g2.com/compare/botpress-vs-elevenlabsio)

  ### 10. [Botpress](https://www.g2.com/products/botpress/reviews)
By Botpress
**Average Rating:** 4.5/5
**Total Reviews:** 506
Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your conversation automation goals.


Categories in common with Parloa: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [AI Agent Builders](https://www.g2.com/categories/ai-agent-builders), [Customer Self-Service](https://www.g2.com/categories/customer-self-service)

**Compare:** [Parloa vs Botpress](https://www.g2.com/compare/botpress-vs-parloa)
**Compare Botpress with other alternatives:**
- [Botpress vs Zendesk for Customer Service](https://www.g2.com/compare/botpress-vs-zendesk-for-customer-service)
- [Botpress vs Zoho Desk](https://www.g2.com/compare/botpress-vs-zoho-desk)
- [Botpress vs Genesys Cloud CX](https://www.g2.com/compare/botpress-vs-genesys-cloud-cx)
- [Botpress vs Fin](https://www.g2.com/compare/botpress-vs-fin)
- [Botpress vs Jotform AI Agents](https://www.g2.com/compare/botpress-vs-jotform-ai-agents)
- [Botpress vs Retell AI](https://www.g2.com/compare/botpress-vs-retell-ai)
- [Botpress vs Talkdesk](https://www.g2.com/compare/botpress-vs-talkdesk)
- [Botpress vs JustCall](https://www.g2.com/compare/botpress-vs-saas-labs-justcall)
- [Botpress vs ElevenLabs](https://www.g2.com/compare/botpress-vs-elevenlabsio)


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