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ParkView Hardware Monitoring

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(2)4.0/5

ParkView Hardware Monitoring™ is a hosted service that boosts Uptime by proactively monitoring data center storage, server and networking hardware 24/7. ParkView develops baselines — specific to your environment — that help filter out noise, resulting in alerts being sent only for actionable events. ParkView can even predict some events before they occur. When remediation is needed, ParkView Hardware Monitoring can be bundled with our world-class support model that automatically opens incident tickets and triages the issue. Then, Park Place engineers can be dispatched immediately to your data center, making the service experience as efficient as possible. WHAT IT MEANS FOR YOU​: Multi-Vendor Support • ParkView Hardware Monitoring supports all storage, server and networking equipment and all OEM vendors currently supported by Park Place Technologies Accurate Part Identification • Each generated ticket includes machine type, asset serial number, part number and fault description. Proactive Fault Protection • ParkView Hardware Monitoring proactively identifies faults 24/7 without the need for customer action of any kind. Extremely Secure • We set up security features based on each customer’s individual security requirements, and we ensure that non-public data is never accessed or transmitted. Faster First-Time Fixes • More informed alerts results in better-prepared responses and a greater percentage of first-time fixes.

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