I like that most every college and university in the USA accepts it. It's efficient and simple to use. It makes my job easier and it's a much faster way to help students. Review collected by and hosted on G2.com.

It's time consuming on the upstart, but it's really not bad at all. I really don't have any thing I dislike about it. Review collected by and hosted on G2.com.

The user support that Parchment offers is the best I've encountered in my 15-plus years in higher education. Review collected by and hosted on G2.com.

The only downside is the lack of comprehensive reporting tools, but they are working towards improving it. Review collected by and hosted on G2.com.

Working with Parchment has been easy from the start. Their customer service and salespeople are top-notch, easy to reach, and helpful when I've needed assistance. Review collected by and hosted on G2.com.

There's nothing I dislike about working with Parchment. Review collected by and hosted on G2.com.

Easily download documents sent by other institutions. Documents come in clear. Review collected by and hosted on G2.com.

Some transcripts have a shorter time for you to retreive. Not all the same Review collected by and hosted on G2.com.

How easy it was to order transcripts in their system. It was point and click. Review collected by and hosted on G2.com.

Their delivery times are inaccurate. I was told that it would take 2-5 days, however it has now been two weeks, and my documents have not arrived. The customer service response time is also terrible. Review collected by and hosted on G2.com.

I guess it's easy to order my transcript and give them money? Review collected by and hosted on G2.com.

I ordered my transcript through Parchment, paid 5x the order amount for next day shipping. It's been a full week and there's been radio silence from Parchment. The support is absolutely non-existent. Please, please do not use this service. Review collected by and hosted on G2.com.

Nothing really. Instead of emailing me my document, I have to wait until they send me a link. If you are unable to download during that time then you're outta luck. Review collected by and hosted on G2.com.

Forced me to pay again for my transcript because I didn't download soon enough. They refused to reopen the window for any amount of time. They do not put the customer first. Review collected by and hosted on G2.com.

Their first reply to my email was within a day. Review collected by and hosted on G2.com.

Even though I have ordered a transcript from them before, their website would not allow me to do so in the present. When I contacted Parchment about this technical issue, they did NOT find a solution, and ignored me when I asked if anyone was able to help. Unfortunately, they are the company that the colleges that I attended use for transcript services, so to this day, I cannot order my transcripts electronically. Review collected by and hosted on G2.com.

It's a cheap and super quick process to get your transcripts send to you and employers, schools. Review collected by and hosted on G2.com.

If you owe your school money, they won't release your transcript until you paid off your account and you're not on HOLD anymore. Review collected by and hosted on G2.com.

Parchment allowed for my transcripts to be sent without delay and with the highest priority. Review collected by and hosted on G2.com.

There is nothing that I dislike about this program. Review collected by and hosted on G2.com.