Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great Customer Service - Easy to use operations"
4/5
What do you like best about CWILL Order Tracking?

The app is easy to use and has great features. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

This is the first time using the app and downloading it to the platform. No real issues to speak of at this time. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great Overview That Works Really Well for Customers"
4/5
What do you like best about CWILL Order Tracking?

Good overview and works really well for the customer Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

At the moment we dont have something we dont like Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Lightning-Fast Chat Support in Under 5 Minutes"
5/5
What do you like best about CWILL Order Tracking?

chat responded within 5 minutes! am so happy Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

I haven't had any problems with ParcelPanel yet, but I wanted to get rid of that PowerByPancel anyway. Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Thank you Donna for your fast assistance. Also, the app is great!"
5/5
What do you like best about CWILL Order Tracking?

It's easy to use, and I feel secured with their fast customer support Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

Nothing for now, everything goes well with my experience Review collected by and hosted on G2.com.

Andrew F.
AF
Andrew F.
Business Owner
Small-Business (50 or fewer emp.)
"Excellent!"
4.5/5
What do you like best about CWILL Order Tracking?

I integrated with an existing and very active client Shopify merchant account. We had two issues, one relating to the Royal Mail API and one due to pattern recognition failing to correctly identify that some tracking references were for Royal Mail. Both issues resolved within 30 minutes by tech support. For us, tech support is key!

My clients find it easy to use and we cannot fault the feature set. Installation and configuration was a breeze. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

Nothnig to note! It does the job well and without fuss. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Outstanding Support and Flawless Performance"
4.5/5
What do you like best about CWILL Order Tracking?

The support is amazing and the app itself works perfectly Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

Dropshipping mode doesn't always seem to work properly when hiding shipping origins. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Reliable Performance and Excellent Support"
4.5/5
What do you like best about CWILL Order Tracking?

Parcel Panel works good

Support is helpful also Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

I don;t have any dislikes. The app just works well. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Very good app - top customer service"
5/5
What do you like best about CWILL Order Tracking?

Easy, fast, and with good customer service. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

Little customization, most aspects can be customized, but they do not yet have the option to modify aspects such as titles or texts. Review collected by and hosted on G2.com.

Mia C.
MC
Mia C.
Director
Small-Business (50 or fewer emp.)
"Best Track app Ever"
5/5
What do you like best about CWILL Order Tracking?

Really Good costumer Service! The app work so good and have a lot of option even if simple to use I find all the tools I need. Price quality amazing, I'm still on Free plan but when I will need to switch I will do it with pleasure as will not pay a crazy amount for having the tracking. C.S. Always ready to help and they do it so good. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

nothing really 12345678901567812345678654 Review collected by and hosted on G2.com.

MA
Mohammad A.
CEO
Small-Business (50 or fewer emp.)
"Exceptional Support from Donna at Parcel Point Shopify App!"
5/5
What do you like best about CWILL Order Tracking?

What I love most about Parcel Panel is how easy it makes tracking orders. It integrates perfectly with Shopify, so I can manage everything in one place without any hassle. My customers get real-time updates, which cuts down on those “Where’s my order?” emails. Plus, the customizable notifications and tracking pages make the whole experience feel professional and tailored to my brand. The support team, especially people like Donna, is super helpful and always quick to jump in when needed. It’s been a game-changer for managing my shipping process smoothly! Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

Honestly, there’s really nothing I can point to that I dislike about Parcel Panel. It’s been smooth sailing from the start, and everything works just as expected. If I had to nitpick, maybe it’s that I haven’t found anything to complain about yet! Review collected by and hosted on G2.com.