Jason .
J
Jason .
Small-Business (50 or fewer emp.)
"Fast Updates, Exceptional Support"
5/5
What do you like best about CWILL Order Tracking?

I use ParcelWILL for all my tracking, and it updates all my tracking for me to my site. I love how fast it is and the customer service. Plus, the initial setup was really easy. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

maybe the price could be a bit better Review collected by and hosted on G2.com.

Michelle L.
ML
Michelle L.
Director
Small-Business (50 or fewer emp.)
"Effortless Parcel Tracking with Exceptional Support"
4.5/5
What do you like best about CWILL Order Tracking?

I find ParcelWILL easy to use and appreciate the great customer support, especially from Mig in technical support who is super helpful. I also like the easy integration with WooCommerce. The initial setup was easy, and I find the tracking page for my customers very useful. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

I had a little trouble to begin with, but a quick chat with customer services and it got sorted seamlessly. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Excellent for Customer Satisfaction and Ease of Use"
5/5
What do you like best about CWILL Order Tracking?

I love both the product and the support staff of ParcelWILL. The product speaks for itself, and the staff respond quickly, are helpful, and super friendly. Moreover, everything works satisfactorily and the initial installation process was a perfect 10 out of 10. Customers can actively track their packages, which is also a plus. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

n/a. Review collected by and hosted on G2.com.

Alma J.
AJ
Alma J.
"Effortlessly Enhances Order Tracking and Customer Experience"
5/5
What do you like best about CWILL Order Tracking?

I use Parcel Panel to manage and elevate the entire order tracking and delivery experience for customers. I love how it eliminates the need for customers to ask my customer service where their orders are. Parcel Panel provides clean, simple, and understandable tracking updates and notifications, ensuring a professional and trustworthy delivery experience from checkout to delivery. This feature saves me time while maximizing my brand exposure and preventing traffic loss. The initial setup of Parcel Panel was very easy, and overall, it has been a really great help for my business. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

None Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Quick Support and Easy to Use"
5/5
What do you like best about CWILL Order Tracking?

Quick support and ease of use. Whenever I need help they respond under 5 minutes. Also super easy to integrate in your businesses. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

I wouldn't say I dislike any part. It is a straightforward tool and far ahead of the competition Review collected by and hosted on G2.com.

Ali D.
AD
Ali D.
Owner
Small-Business (50 or fewer emp.)
"Seamless Order Tracking with Top-Notch Support"
5/5
What do you like best about CWILL Order Tracking?

I appreciate that Parcel Panel offers a complete solution for both the backend and frontend, ensuring seamless operations for our Shopify platform and a smooth experience for our customers. The software operates without issues, which contributes to efficient order tracking and supply chain management, keeping our operations updated and streamlined. I greatly value the excellent support that comes with the software, as it's crucial in maintaining the high functionality and effectiveness of the service. Furthermore, the initial setup was very easy, which made the transition to Parcel Panel hassle-free and straightforward. The overall functionality and combined frontend-backend capabilities significantly enhance our workflow, making Parcel Panel a great asset to our business. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

Nothing, its is great in all aspects. Review collected by and hosted on G2.com.

Kelly Y.
KY
Kelly Y.
Account Manager
Small-Business (50 or fewer emp.)
"Streamlined Tracking, Cost Could Improve"
5/5
What do you like best about CWILL Order Tracking?

I really like Parcel Panel's integration capabilities. It integrates seamlessly with Klaviyo and Gorgias, which are tools I am currently using with my team. This seamless integration has been really beneficial as it allows me to use Parcel Panel in conjunction with Clarus to send out marketing emails, and it also helps my support team stay informed about order statuses. Having these integrations in place means that when communicating with customers, we can provide real-time updates, enhancing our efficiency and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

I think the price of Parcel Panel could be more cost-effective. It would be beneficial if there were more discounts available. Review collected by and hosted on G2.com.

Jeremy d.
JD
Jeremy d.
"Boosts Delivery Transparency with Excellent Support"
4.5/5
What do you like best about CWILL Order Tracking?

I find Parcel Panel very user-friendly and appreciate the good client support. The ease of use combined with strong client support makes it very reliable for us. We can trust that everything runs smoothly, and if anything comes up, support is immediately available. The initial setup was very smooth, which added to the positive experience. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

The only things that could be improved are more customization options and more detailed analytics. Specifically, things like rearranging layout sections and deeper control over colors/fonts and more flexible email templates. Review collected by and hosted on G2.com.

Danny S.
DS
Danny S.
"Flawless Service, Rapid Response, and Friendly Support"
5/5
What do you like best about CWILL Order Tracking?

I appreciate the perfect service provided by Parcel Panel, noting the very quick responses and friendly interactions. I'm particularly impressed with how Parcel Panel helps me save work through its support, as well as the ease of order tracking for customers and the efficiency of automatic emails. The support from team members like Jessica, who helped me solve a problem in just five minutes, adds immense value to my experience. Everything works well, making Parcel Panel a reliable tool that integrates seamlessly with Shopify for managing my store and orders. Given these excellent features and experiences, I would definitely recommend Parcel Panel to others, as evidenced by my likelihood rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

nothing Review collected by and hosted on G2.com.

SK
Stijn K.
"Effortless Customer Tracking, Builds Trust"
5/5
What do you like best about CWILL Order Tracking?

I love how Parcel Panel keeps my customers updated by providing precise tracking information, which greatly enhances their trust in my service. The feature of real-time order tracking ensures that they always know exactly where their orders are. I'm particularly fond of the informative emails that Parcel Panel sends, which keeps both my customers and me informed. Additionally, the tracking page's design and functionality impressed me with its clarity and usability. Setting up Parcel Panel was also a breeze; it was very easy and didn't require significant effort or time. Overall, the seamless experience it provides boosts my confidence in recommending it to others. Review collected by and hosted on G2.com.

What do you dislike about CWILL Order Tracking?

Nothing Review collected by and hosted on G2.com.