---
title: ParcelWILL Reviews
meta_title: 'ParcelWILL Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 133 reviews by the users' company size, role or industry
  to find out how ParcelWILL works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 133
  scale: '5'
date_modified: '2026-07-14'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---

# ParcelWILL Reviews
**Vendor:** CWILL  
**Category:** [Package Tracking Software](https://www.g2.com/categories/package-tracking)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 133
## About ParcelWILL
ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience &amp; business profits.



## ParcelWILL Pros & Cons
**What users like:**

- Users appreciate the **helpful customer support** of ParcelWILL, enhancing their experience with quick responses and effective solutions. (34 reviews)
- Users appreciate the **quick and easy setup** of ParcelWILL, enhancing their overall experience and efficiency. (31 reviews)
- Users commend the **ease of use** of ParcelWILL, appreciating its simple setup and seamless tracking for customers. (29 reviews)
- Users value the **automated tracking and branded notifications** of ParcelWILL, enhancing customer experience and reducing inquiries. (29 reviews)
- Users value ParcelWILL&#39;s **efficient tracking** capabilities, enhancing customer experience and reducing support inquiries significantly. (28 reviews)
- Users value the **exceptional customer experience** provided by ParcelWILL, enhancing order tracking and reducing inquiries significantly. (25 reviews)
- Users rave about the **excellent customer service** of Parcel Panel, enhancing their overall satisfaction and experience. (22 reviews)
- Efficiency (20 reviews)
- Users value the **customizable notifications** of Parcel Panel, enhancing customer communication and brand professionalism seamlessly. (19 reviews)
- Easy Integrations (17 reviews)

**What users dislike:**

- Users find ParcelWILL to be **quite expensive** , especially those on a low budget seeking better customization and reporting options. (9 reviews)
- Users desire **more flexible customization** options for reports and tracking pages to enhance their experience with ParcelWILL. (6 reviews)
- Users face **tracking issues** , including delays and incorrect carrier updates, requiring assistance from support for corrections. (5 reviews)
- Users highlight the **inadequate reporting** in ParcelWILL, seeking more customizable features for better insights. (3 reviews)
- Users report an **inefficient shipping process** due to issues with carrier assignment and lack of estimated delivery dates. (3 reviews)
- Limited Functionality (3 reviews)
- Users suggest enhancing **customization options** and analytics for a more tailored and user-friendly experience. (3 reviews)
- Limited Features (2 reviews)
- Poor Customer Support (2 reviews)
- Slow Performance (2 reviews)

## ParcelWILL Reviews
  ### 1. Parcel Panel is a very useful tool !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about ParcelWILL?**

Great tool for tracking and the help center is kind and quick to react !

**What do you dislike about ParcelWILL?**

Nothing, i have just started using it :)

**What problems is ParcelWILL solving and how is that benefiting you?**

My clients can track their orders.

  ### 2. Great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about ParcelWILL?**

I love the customer service.
I love that they have a free service.
Easy to use.
Easy to add to my Shopify website.

**What do you dislike about ParcelWILL?**

So far I have not found any downsides. I like it the way it is so far.

**What problems is ParcelWILL solving and how is that benefiting you?**

Making easier to set up tracking on website.

  ### 3. Simple and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about ParcelWILL?**

Simple and efficient, the perfect tool for order tracking with multiple customizations.

**What do you dislike about ParcelWILL?**

I haven't had any problems so far, so nothing special to report.

**What problems is ParcelWILL solving and how is that benefiting you?**

My customers can track their parcels very easily

  ### 4. Everytime I have a problem they respond immediately with accurate and precise information

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cecilia C. | Entrepreneur, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about ParcelWILL?**

They respond so rapidly, I love this, time is money!

**What do you dislike about ParcelWILL?**

I have not found anything that I dislike. My experience has been always very positive

**What problems is ParcelWILL solving and how is that benefiting you?**

It allows my clients to track their purchases

  ### 5. Solved problems 7-10x quicker than other competitors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gustav A. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about ParcelWILL?**

Customer support, Quick service, I feel like I can trust them if my syncronization messes up. Functionality is great, it is a go-to app for small or big businesses.

**What do you dislike about ParcelWILL?**

I would like to see some more customization without having to code ourselves. With the non-code options you're limited to a few select layout options. The things they have on their basic layout is all the essential things you need though.

**What problems is ParcelWILL solving and how is that benefiting you?**

Tracking, order syncronization, super important for my timed post-purchase emails, and for the customer trust.

  ### 6. Value for money, contains all essential and bonus features required to manage shipments.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akansh  B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2024

**What do you like best about ParcelWILL?**

Simple, user friendly and effective shipment analytics and management portal. This has really helped us hold our delivery partnets accountable, especially for cash on delivery shipments. Fantastic customer service, we got everything synced and up and running within an hour.

**What do you dislike about ParcelWILL?**

They could have allowed the export of data in CSV/ Excel for the lower tiered plans.

**What problems is ParcelWILL solving and how is that benefiting you?**

Helping us hold our delivery and logistic partenrs accountable for failed and mismanaged deliveries.

  ### 7. Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about ParcelWILL?**

I really like its simple to use functionality, that swiftly allows the ability to block out any foreign words and characters that may be displeasing for customers to see. On top of this, the caliber of customer service is top-notch. A special thank you to Kath who catered to my concerns in a prompt and delightful manner.

**What do you dislike about ParcelWILL?**

I have no ill feelings about the application at the present time, but I am sure if I had any issues, the customer serivce team would be all over it.

**What problems is ParcelWILL solving and how is that benefiting you?**

The app is helping me streamline my customer's tracking experience which is dedicated to effectively removing the stigma of products that are derived from China.

  ### 8. The customer service is exceptional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darren M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about ParcelWILL?**

The Customer service I received from Donna was unbeleivable, what a professional and what a great app.

**What do you dislike about ParcelWILL?**

Nothing the intergration was super easy.

**What problems is ParcelWILL solving and how is that benefiting you?**

Keeping my customers off my back as they can track directly from my webiste its great

  ### 9. Good app, helpful customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about ParcelWILL?**

A very good app with fast and super friendly customer service. All team members are always very helpful and responsive!

**What do you dislike about ParcelWILL?**

Nothing, I realy like working with Parcel Panel.

**What problems is ParcelWILL solving and how is that benefiting you?**

Providing trackinformation including updates for all our customers.

  ### 10. Best Shipping App For Woocommerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sirajul H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about ParcelWILL?**

I recently had the pleasure of using the ParcelPanel plugin for my shipping needs, and I must say, it exceeded my expectations in every way possible. Here are five key points that stood out to me:

1. Easy to Use
2. Fast Customer Support
3. Free Plan Upgrade to Unlimited
4. All-in-One Shipping Solution
5. Automatic Tracking Page Creation etc

**What do you dislike about ParcelWILL?**

There is truly nothing to dislike about ParcelPanel.

**What problems is ParcelWILL solving and how is that benefiting you?**

Parcel Panel has been incredibly helpful by providing answers to all my technical questions. From guidance on customizing my tracking page to assistance with changing slug URLs and other inquiries, their support has been prompt and comprehensive. It has made using the platform seamless and efficient, greatly benefiting my shipping operations.

  ### 11. Great app, great support. A rare gem for Woocommerce stores

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eddy C. | Entrepreneur, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about ParcelWILL?**

So far, most woocommerce stores rely on Aftership for package tracking as they have good integration with Woo. 

ParcelPanel just came in time and offered a very generous unlimited plan upgrade for woocommerce users with similar features and functionality. 

Setting up the plugin was a breeze.

The customer support help me troubleshoot a bit because I forgot to change my permalink (it was a new wordpress installation).

The tracking page looks somewhat similar to Trackingmore (Shopify app).

**What do you dislike about ParcelWILL?**

Nothing so far. Everything is great and the plugin just works.

**What problems is ParcelWILL solving and how is that benefiting you?**

My ecommerce stores sell products from multiple vendors from China, USA, Europe, etc. So we need an app that can track a wide range of couriers. ParcelPanel is a perfect solution for this.

  ### 12. It’s perfect plugin with wide options and clever adjustments. great super support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rami A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about ParcelWILL?**

The wide options and the adjustments that covers all type of businesses which allow us to be more specific to the service that we offer

**What do you dislike about ParcelWILL?**

since I have to say something here i would say if you give options to edit the delivery timeline might be great. but really it's not necessary.

**What problems is ParcelWILL solving and how is that benefiting you?**

It gives our customers the ability to track their orders easly without direct contact. and for us it gives easy panel to monitore these movemnts. also, it will give extra wonderfull notification emails which will make the delivering process more profecional

  ### 13. Perfect plugin for shipment tracking info on Woocommerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tadeáš . | Product Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about ParcelWILL?**

It offers exactly what you need for your e-commerce and does that with ease. All that supported by wonderful customer service. Everything works flawlessly and really helping our business with more customer friendly approach.

**What do you dislike about ParcelWILL?**

I didn't find any downsides yet - like I said it's really good plugin.

**What problems is ParcelWILL solving and how is that benefiting you?**

Our customers have currently two options for delivery - one of them offers tracking updates on their side (that's good), but the other one doesn't and that was the problem. Sometimes our shipments got lost or delayed and our customers were upset, that they didn't know where is their package.

  ### 14. Awesome app, wonderfull team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anton B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about ParcelWILL?**

I am using Parcel Panel since 2 years now. I have to say, this is very top-notch functionality. You can adjust EVERYTHING to your likings and make the tracking page a wholesome experience for your customers. But, more important than the app itself, is the support team behind it. No matter what time of the day or what issue, they were always there for me (Hi Elly, hi Lexie 😊). Everything was solved within just a view minutes. 5 Stars and my clear recommendations for the app and the team!

**What do you dislike about ParcelWILL?**

Not much negative to say so far :) Everything works well for me :)

**What problems is ParcelWILL solving and how is that benefiting you?**

Very good solution for world-wide parcel tracking

  ### 15. A great integration with Shopify

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antonio N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about ParcelWILL?**

Parcel panel really tracks all packages, even things which 17track cannot handle. I also really like that it is possible to send an email to a customer when their package is delivered or out for delivery. I also just noticed you can get an email if a delivery fails or has an exception. I previously used Shopify automations to accomplish this, so it's nice to see it integrated in the app. Also great support!

**What do you dislike about ParcelWILL?**

For now I can't give any serious bad aspects.

**What problems is ParcelWILL solving and how is that benefiting you?**

It lets my customers track their shipments.

  ### 16. Best customer support and lovely service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nocturne P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about ParcelWILL?**

1. Customer support is 5*****! They are very responsive, in a matter of seconds, and they fix the issues asap
2. The product is great, easy to use and configure, easy to customize
3. The UI of the webapp is great and works perfectly with Shopify
4. They support all possible couriers
5. Again the customer service, which is the best we ever worked with! Whatever problem may be, they will fix it

**What do you dislike about ParcelWILL?**

The only problem that persists, is a small delay of updating the order status compared to couriers statuses. However, the issue was notified to the tech team and hopefully it will be fixed soon - most probably it is linked only to our account.

**What problems is ParcelWILL solving and how is that benefiting you?**

Parcel Panel helps us to keep customers up-to-date with their order statuses through a nice and customized interface.

  ### 17. Great app with professional customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ljubica B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about ParcelWILL?**

The best app for order tracking for sure, and their customer support is top notch! Donna helped me to resolve my issue with translation in a matter of minutes, and she is very polite and professional. To be honest, they deserve more than 10 in my opinion! I couldn't recommend them more :)

**What do you dislike about ParcelWILL?**

I didn't find anything I don't like about Parcel Panel. Great app!

**What problems is ParcelWILL solving and how is that benefiting you?**

My customers can easily track their orders, which means more time for me to focus on the other aspects of my business.

  ### 18. The best extension for shipment

**Rating:** 4.5/5.0 stars

**Reviewed by:** David J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about ParcelWILL?**

When I discovered and installed the first time, as usual I was a little worried about taking the risk of destabilizing and weighing down my shops, in addition to the usual risk of incompatibility. I was amazed at such easy adjustment and such efficient chat support. I had a few questions despite the ease of installation and they answered me immediately and very kindly, in addition to activating my license for free! I highly recommend this extension and this team!

**What do you dislike about ParcelWILL?**

a translation in my mother language natively on the extension would be better...

**What problems is ParcelWILL solving and how is that benefiting you?**

shipment problems with some other extensions not always stable versions...

  ### 19. The App Does Its Function Well. Amazing Support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** A. A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about ParcelWILL?**

The app is easy to use and totally adjustable to your needs. The free version has everything for your customers to track their orders. Whatever question you might have, the support team keeps providing fantastic assistance in no time. Highly recommended!

**What do you dislike about ParcelWILL?**

Not sure there is something I dislike about the app.

**What problems is ParcelWILL solving and how is that benefiting you?**

Provides my customers with the real-time tracking information right in my website

  ### 20. The best tracking solution for WooCommerce!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Van V. | Commission Sales Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about ParcelWILL?**

Outstanding support, I got a reply after a few seconds. Also the plug-in is so innovative and fast and works perfectly for Woocommerce environment. Great job team!

**What do you dislike about ParcelWILL?**

None. I haven't found any drawbacks so far.

**What problems is ParcelWILL solving and how is that benefiting you?**

Seamlessly tracking plugin that works with email sequence like Yay Commerce. Easy to set up and you can choose from more than 1000+ shipping companies. And it's free!

  ### 21. Amazing Plugin – Amazing team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Omer M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2023

**What do you like best about ParcelWILL?**

You can Build and have your own custom tracking page for your site and its easy to use

**What do you dislike about ParcelWILL?**

there is no downright to this plugin every thing is there

**What problems is ParcelWILL solving and how is that benefiting you?**

They are solving the tracking issues for the sites and providing an good customer service

  ### 22. Outstanding Service and Seamless Tracking Experience with ParcelPanel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about ParcelWILL?**

Improved customer satisfaction and sales boost.

**What do you dislike about ParcelWILL?**

There is nothing to dislike, it's great.

**What problems is ParcelWILL solving and how is that benefiting you?**

ParcelPanel solves several problems related to post-purchase tracking and customer satisfaction. By providing a branded and multilingual tracking page, it eliminates the need for customers to inquire about the whereabouts of their orders, reducing customer frustration and support inquiries. 

The real-time tracking and exception handling features allow you to proactively address any delivery issues before customers complain. The smart upsell system helps you drive more sales by offering relevant product recommendations to customers during the tracking process. Additionally, the powerful analytics provided by ParcelPanel enable you to optimize your shipping solutions and improve overall efficiency. 

Overall, ParcelPanel's services enhance the post-purchase experience, increase customer satisfaction, and ultimately benefit your business by improving customer retention and driving sales.

  ### 23. Fast Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheung Chun Y. | Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2023

**What do you like best about ParcelWILL?**

The support is 24x7 available in online chat and we can seek assistance even outside office hours. Fast and great support.

**What do you dislike about ParcelWILL?**

I don't have anything dislike at this moment.

**What problems is ParcelWILL solving and how is that benefiting you?**

It offers the shipping status of all orders in one single place. Easy to trace the whereabouts of parcels.

  ### 24. Great features and helpful staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maeliss F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2023

**What do you like best about ParcelWILL?**

The features are helpful and all interesting for a woocommerce store. The support was also very kind, fast and helpful when I asked for help ! I tried several plugins but this one was the best fit.

**What do you dislike about ParcelWILL?**

I was a little confused about some of the wording, maybe a more in-depth step by step would have cleared things up. Still it was a minor inconvenience that didn't impact my experience.

**What problems is ParcelWILL solving and how is that benefiting you?**

Parcel panel is making delivering tracking numbers to customers easy and efficient!

  ### 25. So easy to track your packages

**Rating:** 5.0/5.0 stars

**Reviewed by:** David G. | Metropolitan Archbishop, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2023

**What do you like best about ParcelWILL?**

Parcel Panel saves many steps with sending, tracking, and notifying your customers of their packages.

**What do you dislike about ParcelWILL?**

I haven't found a down-side for using Parcel Panel.

**What problems is ParcelWILL solving and how is that benefiting you?**

Everyone wants to know the status of their shipments... now it's easy to keep everyone up to date.

  ### 26. Excellent Intuitive Plugin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2023

**What do you like best about ParcelWILL?**

It is a fully-fledged plugin that allows customers to easily track orders on your website.

**What do you dislike about ParcelWILL?**

Lacks ability to quickly manually add order numbers without using the CSV upload feature.

**What problems is ParcelWILL solving and how is that benefiting you?**

Ability to add tracking information on your website for the customer

  ### 27. Very helpfull. Great Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** George S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2023

**What do you like best about ParcelWILL?**

iIt's an easy to  use  plugin & customizable. Minimum time to set up and has instant support

**What do you dislike about ParcelWILL?**

Even though ot is not important maybe if I coud customize carrier telephone number in tracking page according to my country

**What problems is ParcelWILL solving and how is that benefiting you?**

I can see and track delivery of orders or returns directly from woocommerce and for all carriers

  ### 28. Best tracking app (especially for dropshippers)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdulmalik M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about ParcelWILL?**

The features are very neat and intuitive and perfect for those running dropshipping brands. Special thanks to Jessca for giving a helping hand & getting me started on the app. :)

**What do you dislike about ParcelWILL?**

From my experience with plenty of other apps like this one, Parcelpanel takes the cake.

**What problems is ParcelWILL solving and how is that benefiting you?**

Hiding chinese origins from packages will definetly help to reduce chargebacks and unhappy customers.

  ### 29. It was very good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcelo G. | Chief Technology Officer , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about ParcelWILL?**

Their support is amazing, and transparency. The tool is awesome, really

**What do you dislike about ParcelWILL?**

I don't think I've something to deslike, maybe the integrations

**What problems is ParcelWILL solving and how is that benefiting you?**

Updating my costumers about their products

  ### 30. Excellent Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about ParcelWILL?**

I haven't been using it long, but it's easy to set up. The customer service is excellent too. I spoke to an agent called Mig, and they were very helpful and patient.

**What do you dislike about ParcelWILL?**

I have not found anything that I dislike.

**What problems is ParcelWILL solving and how is that benefiting you?**

It is allowing me to add tracking options to my website which is very beneficial for my customers to see their order updates

  ### 31. Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2023

**What do you like best about ParcelWILL?**

Now it takes only one look to know wether shipments are delivered or still pending.
Easy to use  - And great 5Star support by Mig

**What do you dislike about ParcelWILL?**

There is nothing to dislike except maybe to exclude shipments without the possibility to track  for example in Germany "Bücher- und Warensendung" which is my main shipping chanel - this supports no tracking.

**What problems is ParcelWILL solving and how is that benefiting you?**

No problems

  ### 32. Amazing app, top-notch customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about ParcelWILL?**

The app is extremely useful. The customer support team responds within a couple of minutes and is extremely friendly and helpful. Mig is the best!

**What do you dislike about ParcelWILL?**

Everything has been great so far. I have nothing negative to say.

**What problems is ParcelWILL solving and how is that benefiting you?**

Gives a brand feel to our online store, with a customized tracking page. Helps customers to easily track their orders.

  ### 33. I needed help because my tracking was not updating

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meakaythacher T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about ParcelWILL?**

Donna is a Great support!

Made my day better

**What do you dislike about ParcelWILL?**

I don't have something I didn't like about the app until today

**What problems is ParcelWILL solving and how is that benefiting you?**

I was having problems updating the tracking on my website



- [View ParcelWILL pricing details and edition comparison](https://www.g2.com/products/parcelwill/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-15+18%3A06%3A20+-0500&secure%5Bsession_id%5D=40d94db2-afce-4b3c-a396-b2caf622b609&secure%5Btoken%5D=28d84466d4ac63ccd37394b8899cbc880164c97cedb901858a0f95b668106b53&format=llm_user)
## ParcelWILL Integrations
  - [Shopify](https://www.g2.com/products/shopify/reviews)

## ParcelWILL Features
**Integrations**
- E-Commerce
- WMS
- Accounting
- OMS

**Shipping Insurance**
- Claim Tracking
- Shipment Tracking Integrations
- Cargo Tracking
- Reporting & Analytics
- B2C E-Commerce Tracking
- Claim Filing

**Agentic AI - Package Tracking**
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Tracking**
- Shipping
- Inventory

**Transactions**
- Exchange
- Approvals
- Refund
- Credit

## Top ParcelWILL Alternatives
  - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews)
  - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (276 reviews)
  - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (267 reviews)

