--- title: CWILL Order Tracking Reviews meta\_title: 'CWILL Order Tracking Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 133 reviews by the users' company size, role or industry to find out how CWILL Order Tracking works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 133 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### CWILL Order Tracking Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **fast and helpful customer support** of ParcelWILL, enhancing their overall experience and security. [(34 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1693132&qs=pros-and-cons#reviews) Users praise the **quick and easy setup** of ParcelWILL, appreciating its minimal effort for integration. [(31 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=2366531&qs=pros-and-cons#reviews) Users find ParcelWILL's **ease of use** exceptional, streamlining order tracking and enhancing the customer experience effortlessly. [(29 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1692730&qs=pros-and-cons#reviews) Users appreciate the **automated tracking with branded notifications** , enhancing customer experience while minimizing support inquiries. [(29 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1693155&qs=pros-and-cons#reviews) Users value the **automated tracking efficiency** of ParcelWILL, reducing support inquiries and enhancing customer satisfaction. [(28 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1693308&qs=pros-and-cons#reviews) Users find ParcelWILL to be **expensive** , especially when budget constraints limit their options for upgrades and features. [(9 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=2029750&qs=pros-and-cons#reviews) Users desire **more extensive customization options** for reports and tracking pages to enhance their overall experience. [(6 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1692356&qs=pros-and-cons#reviews) Users report issues with **tracking updates** , requiring staff intervention to resolve courier discrepancies and translation problems. [(5 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1692194&qs=pros-and-cons#reviews) Users find the **inadequate reporting** features of ParcelWILL limiting, desiring more customization and advanced analytics options. [(3 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=2253283&qs=pros-and-cons#reviews) Users experience **inefficient shipping processes** , often facing issues with incorrect carrier assignments and lack of estimated delivery dates. [(3 mentions)](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=2405689&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of CWILL Order Tracking ##### 1. Customer Support Users appreciate the **fast and helpful customer support** of ParcelWILL, enhancing their overall experience and security. [ See 34 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1693132&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Quick Support and Easy to Use" What do you like about CWILL Order Tracking? Quick support and ease of use. Whenever I need help they respond under 5 minutes. Also super easy to integrate in your businesses. ![Valerio F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valerio F.") VF Valerio F. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use and Affordable" What do you like about CWILL Order Tracking? Easy and not expensive. Grat support, fast and kind ##### 2. Setup Ease Users praise the **quick and easy setup** of ParcelWILL, appreciating its minimal effort for integration. [ See 31 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=2366531&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast, Easy Setup with Great Layouts and Customer Service" What do you like about CWILL Order Tracking? Layouts, speed, easy to setup and customer service ![Kindakidco .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kindakidco .") K Kindakidco . 4.5/5 "Boosted Our Shopify Operations with Effortless Tracking" What do you like about CWILL Order Tracking? I like Parcel Panel for its simplicity and the automated tracking with branded notifications. It reduces customer support inquiries by providing clear ##### 3. Ease of Use Users find ParcelWILL's **ease of use** exceptional, streamlining order tracking and enhancing the customer experience effortlessly. [ See 29 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1692730&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Quick Support and Easy to Use" What do you like about CWILL Order Tracking? Quick support and ease of use. Whenever I need help they respond under 5 minutes. Also super easy to integrate in your businesses. ![Giulia - Ondivo .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giulia - Ondivo .") G Giulia - Ondivo . Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use and a Joy to Work With" What do you like about CWILL Order Tracking? it is Easy to use and very practicalleee ##### 4. Tracking Users appreciate the **automated tracking with branded notifications** , enhancing customer experience while minimizing support inquiries. [ See 29 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1693155&qs=pros-and-cons#reviews) See Related User Reviews ![Kindakidco .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kindakidco .") K Kindakidco . 4.5/5 "Boosted Our Shopify Operations with Effortless Tracking" What do you like about CWILL Order Tracking? I like Parcel Panel for its simplicity and the automated tracking with branded notifications. It reduces customer support inquiries by providing clear ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "I have a good experience to use this app, easy to use and good customer support" What do you like about CWILL Order Tracking? update tracking information, easy to use ##### 5. Tracking Efficiency Users value the **automated tracking efficiency** of ParcelWILL, reducing support inquiries and enhancing customer satisfaction. [ See 28 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1693308&qs=pros-and-cons#reviews) See Related User Reviews ![Kindakidco .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kindakidco .") K Kindakidco . 4.5/5 "Boosted Our Shopify Operations with Effortless Tracking" What do you like about CWILL Order Tracking? I like Parcel Panel for its simplicity and the automated tracking with branded notifications. It reduces customer support inquiries by providing clear ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "I have a good experience to use this app, easy to use and good customer support" What do you like about CWILL Order Tracking? update tracking information, easy to use ### 5 Cons or Disadvantages of CWILL Order Tracking ##### 1. Expensive Users find ParcelWILL to be **expensive** , especially when budget constraints limit their options for upgrades and features. [ See 9 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=2029750&qs=pros-and-cons#reviews) See Related User Reviews ![Giulia - Ondivo .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giulia - Ondivo .") G Giulia - Ondivo . Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use and a Joy to Work With" What do you dislike about CWILL Order Tracking? The price is quite expensive for a low budget as mine ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Features That Elevate Productivity" What do you dislike about CWILL Order Tracking? The price is too high for what it is, they should do all app packages in one for a better price. each app separately is kind of a trick. ##### 2. Limited Customization Users desire **more extensive customization options** for reports and tracking pages to enhance their overall experience. [ See 6 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1692356&qs=pros-and-cons#reviews) See Related User Reviews ![Kindakidco .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kindakidco .") K Kindakidco . 4.5/5 "Boosted Our Shopify Operations with Effortless Tracking" What do you dislike about CWILL Order Tracking? Some advanced customization and reporting features could be more flexible. More customizable reports, filters, and notification rules would make insig ![Anais H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anais H.") AH Anais H. 5.0/5 "Elevates Tracking Experience, Reduces Support Load" What do you dislike about CWILL Order Tracking? Some customization could be more flexible, for example, being able to delete a step from the shipping that can be repetitive for customers. ##### 3. Tracking Issues Users report issues with **tracking updates** , requiring staff intervention to resolve courier discrepancies and translation problems. [ See 5 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=1692194&qs=pros-and-cons#reviews) See Related User Reviews ![Lio .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lio .") L Lio . 4.0/5 "Effective Order Tracking with Privacy" What do you dislike about CWILL Order Tracking? I think there should be more active profiles, or an automatic upgrade of your plan instead of suddenly losing the ability to send tracking emails. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Shopify Integration with Stellar Support" What do you dislike about CWILL Order Tracking? I hope they could improve their tracking synchronization. At the moment, they still have some delays, but it's kind of normal for tracking apps. Addit ##### 4. Inadequate Reporting Users find the **inadequate reporting** features of ParcelWILL limiting, desiring more customization and advanced analytics options. [ See 3 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=2253283&qs=pros-and-cons#reviews) See Related User Reviews ![Kindakidco .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kindakidco .") K Kindakidco . 4.5/5 "Boosted Our Shopify Operations with Effortless Tracking" What do you dislike about CWILL Order Tracking? Some advanced customization and reporting features could be more flexible. More customizable reports, filters, and notification rules would make insig ![Jeremy d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy d.") JD Jeremy d. 4.5/5 "Boosts Delivery Transparency with Excellent Support" What do you dislike about CWILL Order Tracking? The only things that could be improved are more customization options and more detailed analytics. Specifically, things like rearranging layout sectio ##### 5. Inefficient Shipping Process Users experience **inefficient shipping processes** , often facing issues with incorrect carrier assignments and lack of estimated delivery dates. [ See 3 mentions ](https://www.g2.com/products/cwill-order-tracking/reviews?filters%5Bsentiment_snippet%5D=2405689&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Outstanding Support and Flawless Performance" What do you dislike about CWILL Order Tracking? Dropshipping mode doesn't always seem to work properly when hiding shipping origins. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "I recommend the app" What do you dislike about CWILL Order Tracking? As our packages are being handled by more than one carrier, usually the last mile carrier is assigned as the first mile carrier. I am asking for this ![Will S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will S.") WS Will S. Founder Small-Business (50 or fewer emp.) 6/2/2025 "10/10 - A1 - Excellent" 5/5 What do you like best about CWILL Order Tracking? The functionality of the app is excellent, so is the support team in answering questions promptly and effectively. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? Nothing so far, I can truly say that I love Parcel Panel. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? Last mile shipping, hiding China origins, giving very accurate and up to date information about the status and location of my customers' orders. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Gehad C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gehad C.") GC Gehad C. process engineer Small-Business (50 or fewer emp.) 1/26/2025 "helpful assistance" 4/5 What do you like best about CWILL Order Tracking? Parcel Panel is user friendly since i'm new user i found it easy to go through settings and understand most of the given options. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? i'll keep exploring the app features and options , to give faire judgement . Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? it solvs the problem of too much messaging from customers "where is my order?" Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emma-Joy v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma-Joy v.") EV Emma-Joy v. entrepreneur Small-Business (50 or fewer emp.) 3/8/2025 "installing the app" 5/5 What do you like best about CWILL Order Tracking? I was helped by: Cecilia. I am still a beginner so it is very difficult for me to find it. After a while I succeeded together with Cecilia from parcelpanel, thank you very much! Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? For me it may also be with a video. In addition to the text and photos. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? This way the customer can see where their package is Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RS Rahul S. CEO Small-Business (50 or fewer emp.) 5/15/2025 "Chat Support" 5/5 What do you like best about CWILL Order Tracking? The best part is easy to use and customisations Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? The plan are expensive. And free plan is offering less features Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? For tracking order Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 2/20/2025 "Great App and Excellent Customer Support" 4.5/5 What do you like best about CWILL Order Tracking? Easy to install app and navigate Easy to create and customise order tracking page on Shopify online store that requires minimum technical skills Free plan for small business owners with 50 tracking numbers quota per month Exceptional customer service via chat that swiftly answers any inquiries and solves issues Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? Some tracking numbers appear under wrong carrier hence any carrier's shipping updates don't appear correctly on Shopify's dashboard and order tracking page, however support team swiftly corrected the carrier hence the info is corrected as it's supposed to. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? Great customer support that understands and solved issues right on live chat. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Warehousing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Warehousing") UW Verified User in Warehousing Small-Business (50 or fewer emp.) 2/8/2025 "Excellent Support" 5/5 What do you like best about CWILL Order Tracking? The support team went above and beyond to resolve my issue. Their response was prompt, and their solution was effective. Highlyy recommend! Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? There is genuinely nothing I dislike about the app Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? I've got an ecom web and i do use parcel panel to manage my orders, tracking numbers and the creation of custom tracking page. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 2/21/2025 "AMAZING, THE BEST THERE IS" 5/5 What do you like best about CWILL Order Tracking? The Support team is so sweet, they always help me with everything! Ease of Integrated with Shopify, I use it daily. Every step is just so clearly explained so you have a really easy time Implementation. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? There is nothing that I dislike about Parcel Panel Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? Making Tracking easy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 2/27/2025 "Outstanding service" 5/5 What do you like best about CWILL Order Tracking? The support offered by Kath was amazing, my issue was rectified in just a few minutes. Would highly recommend this company. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? I have nothing bad to say and I am happy with everything Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? I am able to offer tracking services directly on my website Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 2/27/2025 "The Customer Service is Impeccable" 5/5 What do you like best about CWILL Order Tracking? Parcel Panel works very good. And most importantly, if you have any problem, the customer service is fast to respond and very helpful! Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? The fact that the updates on your website tracking page, can't be translated on the country language Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? package tracking Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 3/3/2025 "Great Fast Servive" 5/5 What do you like best about CWILL Order Tracking? They offer really fast and efficient support. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? Would be nice to have a full code list to customise your template. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? Customers can not track their parcels themeselves and its free to use. Review collected by and hosted on G2.com. 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