--- title: CWILL Order Tracking Reviews meta\_title: 'CWILL Order Tracking Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 133 reviews by the users' company size, role or industry to find out how CWILL Order Tracking works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 133 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # CWILL Order Tracking Reviews & Product Details Visit Website CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics. * * * Product Website CWILL Order Tracking Seller [CWILL](https://www.g2.com/sellers/cwill) Discussions [CWILL Order Tracking Community](https://www.g2.com/products/cwill-order-tracking/discuss) Languages Supported German, English, French, Italian, Dutch, Portuguese, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by CWILL Order Tracking Show More ## Pricing Pricing provided by CWILL Order Tracking. ### Free Free 20 quota Per Month [ View More Pricing Information ](https://www.g2.com/products/cwill-order-tracking/pricing) ## CWILL Order Tracking Integrations (4) What do users say about integrations? Verified by CWILL Order Tracking [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gorgias ](https://www.g2.com/products/gorgias/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Omnisend ](https://www.g2.com/products/omnisend/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews) Show More ![Steve G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve G.") SG Steve G. Founder Small-Business (50 or fewer emp.) 5/15/2026 "User-Friendly Order Tracking with Great Value" 4/5 What do you like best about CWILL Order Tracking? I like the free tier of ParcelWILL because it's more than enough for our store at the moment. It's also quite easy to set up, which was a relief when we started using it as a new solution for maintaining accurate monitoring of parcel deliveries and allowing customers to search their own orders. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? I wish there was an easier way to manually update deliveries because some of our suppliers don't share tracking numbers with us. And if I could automate delivery to happen, say, after a five-day period after the fulfillment, that would be good. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? I use ParcelWILL to maintain accurate monitoring of when parcels are delivered and to allow customers to search their own orders. Review collected by and hosted on G2.com. Show More 6/19/2026 Current UserValidated ReviewerSource: Organic ![Azn B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Azn B.") AB Azn B. Internet Surfer Small-Business (50 or fewer emp.) 12/3/2025 "Seamless Dropshipping with Customizable Features" 4/5 What do you like best about CWILL Order Tracking? I love Parcel Panel for its ease of use and simple, clean UI reminiscent of iOS, which makes managing tasks straightforward and efficient. The extensive customization options allow me to tailor it to specific needs, enhancing its functionality and user experience. The dropshipping mode is my favorite feature as it addresses a significant concern by enabling the hiding of Chinese shipping origins, which caters perfectly to a very American, very patriotic demographic. This level of control over what customers can see is invaluable, as it helps in mitigating issues with sensitive customer demographics. Additionally, I appreciate how easy the initial setup of Parcel Panel was, making the transition smoothly from Track123, which lacked the necessary features for concealing the origins of shipments effectively. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? Nothing thus far Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? I use Parcel Panel to hide Chinese shipping origins, catering to a very American, patriotic demographic. It offers ease of use, a simple UI, customization, and a beneficial dropshipping mode. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Petvital .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Petvital .") P Petvital . 11/19/2025 "Smooth Shipping Tracker with Drop Shipping Magic" 4/5 What do you like best about CWILL Order Tracking? I use Parcel Panel for tracking customers' orders, and it has significantly improved the process by reducing the volume of customer inquiries about their orders. Customers can check the order status on our shipping tracking page, which helps them feel at ease after placing an order since they no longer need to contact us frequently to inquire about their parcel. This reduction in inquiries speeds up my workflow considerably, as it minimizes interruptions and allows me to focus on other tasks. I also appreciate the drop shipping tool Parcel Panel offers, which effectively conceals the origin of the parcel, showing customers that it originated from countries like the United States. This aspect is particularly beneficial in maintaining a professional image and ensuring customers are not concerned about international shipping, making it perfect for my needs. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? I feel that the quote feature in Parcel Panel could be improved with better explanations. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? I use Parcel Panel to track customers' orders, reducing inquiry volume and speeding up processes. It reassures customers as they can track orders themselves, and the dropshipping tool enhances their experience by masking origin details. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Miles de Cosas .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miles de Cosas .") M Miles de Cosas . 11/27/2025 "Practical and Intuitive Tracking with Parcel Panel" 4/5 What do you like best about CWILL Order Tracking? I love how Parcel Panel demonstrates the location of orders in a simple and practical way for customers, which greatly facilitates communication. The layout of the information is very dynamic and clear, which helps in the efficient management of order updates. Additionally, the initial setup of Parcel Panel was very simple and intuitive, making the process of starting to use the app hassle-free. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? More customization options. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? The Parcel Panel demonstrates to customers the location of orders in a simple and practical way, with dynamic and clear information, facilitating tracking. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Kylian G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylian G.") KG Kylian G. CEO Small-Business (50 or fewer emp.) 1/7/2026 "Seamless Order Tracking and Integration" 4/5 What do you like best about CWILL Order Tracking? I like Parcel Panel for its good customer service and easy-to-use dashboard. The fast responses from customer service and the quick overview on the dashboard really help to save time. The initial setup was also easy, which is a big plus for me. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? nothing Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? I use Parcel Panel for tracking my customers' orders; it integrates with Klaviyo, and I love the fast responses and quick overview from the easy-to-use dashboard, which helps save time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lio .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lio .") L Lio . 12/16/2025 "Effective Order Tracking with Privacy" 4/5 What do you like best about CWILL Order Tracking? I like that Parcel Panel hides the Chinese tracking, which boosts my perceived value of products. The initial setup was fine. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? I think there should be more active profiles, or an automatic upgrade of your plan instead of suddenly losing the ability to send tracking emails. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? Parcel Panel hides Chinese tracking, which enhances my perceived value of products. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 12/11/2025 "Outstanding Features That Elevate Productivity" 4/5 What do you like best about CWILL Order Tracking? The features are very good like tracking all orders. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? The price is too high for what it is, they should do all app packages in one for a better price. each app separately is kind of a trick. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? It is solving customer reassurance of being able to track their parcels which reassures customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 10/6/2025 "Amazing experience and fantastic customer service" 4/5 What do you like best about CWILL Order Tracking? What I like best about Parcel Panel is how easy it is to use and how seamless the integration with our online store is. The customer service experience was the best I’ve ever had. The representative I spoke with was incredibly friendly, patient, and professional, and she made sure everything was resolved quickly and efficiently. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? I honestly don’t have anything negative to say. Sometimes it takes a little time to get familiar with all the features, but this is outweighed by how user-friendly the system is once you get to know it. With such great customer service, any minor challenges feel insignificant. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? Building brand credibility Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 1/7/2026 "Great Customer Service - Easy to use operations" 4/5 What do you like best about CWILL Order Tracking? The app is easy to use and has great features. Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? This is the first time using the app and downloading it to the platform. No real issues to speak of at this time. Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? Wasn't happy with my last parcel tracking system and wanted to try something new - this seems like a good fit. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 1/26/2026 "Great Overview That Works Really Well for Customers" 4/5 What do you like best about CWILL Order Tracking? Good overview and works really well for the customer Review collected by and hosted on G2.com. What do you dislike about CWILL Order Tracking? At the moment we dont have something we dont like Review collected by and hosted on G2.com. What problems is CWILL Order Tracking solving and how is that benefiting you? The customer can really easy track the product so they know when it will arrive Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by CWILL Order Tracking. ### Free Free 20 quota Per Month ### Essential Starting at $11.00 200 quota Per Month ### Professional Starting at $59.00 2000 quota Per Month [ View More Pricing Information ](https://www.g2.com/products/cwill-order-tracking/pricing) ##### ##### CWILL Order Tracking Features Agentic AI - Package Tracking Multi-step Planning Cross-system Integration Proactive Assistance [ View More Features ](https://www.g2.com/products/cwill-order-tracking/features) ## Top-Rated Alternatives [ ![AfterShip](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AfterShip") AfterShip 4.7/5(311) ](https://www.g2.com/products/aftership/reviews) [ ![FarEye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FarEye") FarEye 4.8/5(325) ](https://www.g2.com/products/fareye/reviews) [ ![parcelLab](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "parcelLab") parcelLab 4.6/5(279) ](https://www.g2.com/products/parcellab/reviews) [ View All Alternatives ](https://www.g2.com/products/cwill-order-tracking/competitors/alternatives) ##### Categories on G2 [Returns Management](https://www.g2.com/categories/returns-management)[Package Tracking](https://www.g2.com/categories/package-tracking)[Shipping Insurance](https://www.g2.com/categories/shipping-insurance) ##### Explore More [Which AR content management systems maintain consistent quality across their entire 3D model catalog?](https://www.g2.com/discussions/which-ar-content-management-systems-maintain-consistent-quality-across-their-entire-3d-model-catalog)[Which comparative rater for independent insurance agents has the most carrier integrations?](https://www.g2.com/discussions/which-comparative-rater-for-independent-insurance-agents-has-the-most-carrier-integrations)[Most efficient AI infrastructure software for digital services](https://www.g2.com/discussions/what-is-the-most-efficient-ai-infrastructure-software-for-digital-services) [What is the most scalable live commerce platform for brands that want to stream simultaneously to web, app and social without juggling multiple tools?](https://www.g2.com/discussions/what-is-the-most-scalable-live-commerce-platform-for-brands-that-want-to-stream-simultaneously-to-web-app-and-social-without-juggling-multiple-tools)[Best data observability solution for software companies](https://www.g2.com/discussions/best-data-observability-solution-for-software-companies)[Pros and Cons Details](https://www.g2.com/products/cwill-order-tracking/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)