Riccardo M.
RM
Riccardo M.
CEO Urbify Operations Austria GmbH
Enterprise (> 1000 emp.)
"Reliable Partner for tracking and multi carrier"
5/5
What do you like best about Parcel Perform?

easy implementation, pro active notifications and great multicarrier options Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

as in all IT projects: there is an integration needed Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Easy to use software with friendly employees"
5/5
What do you like best about Parcel Perform?

How easy it is to use and how quick we get a response when we occur a problem. Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

Sometimes the reports are slow to come through but it could be the amount of data, it isn't a big issue. Review collected by and hosted on G2.com.

Ricarda R.
RR
Ricarda R.
Senior Group Manager Digital Customer Interfaces
Enterprise (> 1000 emp.)
"Professional partner at all levels"
5/5
What do you like best about Parcel Perform?

We know Parcel Perform as an extremely professional partner. Whether for technical integration or common customer projects, Parcel Perform offers optimal and innovative solutions for all needs.

We are looking forward to our continued cooperation and more exciting projects together. Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

Nothing to dislike about Parcel Perform. Review collected by and hosted on G2.com.

Response from Li Xin Teo of Parcel Perform

Hi Ricarda! Thank you for your valuable feedback! We're thrilled about our collaboration with DPD and look forward to many more successful projects together!

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Quick help and replies"
5/5
What do you like best about Parcel Perform?

You support and your quick assistance... Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

Nothing to mention for the moment....... Review collected by and hosted on G2.com.

Response from Li Xin Teo of Parcel Perform

Thank you for your review! We're glad to hear that our accurate tracking is helping you reduce WISMO!

Ka Yu W.
KW
Ka Yu W.
Distribution Officer
Mid-Market (51-1000 emp.)
"The Parcel Perform team demonstrates professionalism in business development."
5/5
What do you like best about Parcel Perform?

Prompt reply and great support from the account manager. Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

The headquarters office generates excessive administrative tasks. Review collected by and hosted on G2.com.

Response from Li Xin Teo of Parcel Perform

Thank you for your valuable feedback and trust in our solution. We look forward to a continued partnership!

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great tool to get more visibility"
4.5/5
What do you like best about Parcel Perform?

Amazing tool to get more traceability on the parcels that are shipped. Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

Limited data exports, but possible to export more on request Review collected by and hosted on G2.com.

Gulnara J.
GJ
Gulnara J.
Senior IT Business Consultant
Enterprise (> 1000 emp.)
"support review"
5/5
What do you like best about Parcel Perform?

quick response

navigation in the issue

pleasure comunication

great support Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

Currently, I cannot say anything negative. Review collected by and hosted on G2.com.

Response from Li Xin Teo of Parcel Perform

Hi Gulnara, thank you for your valuable feedback! Our Customer Success team is excited to learn about your positive experience with us. We look forward to a continued partnership.

KI
Kaltrina I.
Mid-Market (51-1000 emp.)
"Good service experience"
4/5
What do you like best about Parcel Perform?

Our company has been working with Parcel Perform and using their services for almost a year now. Due to the wide selection of different modules, we were able to choose a module that suits our needs. Since the connection, the Parcel Perform Team has been eager to respond to challenges and new requirements quickly and in a solution-oriented manner. Overall, I have to say that my experience has been positive. Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

Information per carrier is different, which affects the events. This means that not all triggers can be used for all carriers. New custom reports require some additional work before they work. Review collected by and hosted on G2.com.

Response from Li Xin Teo of Parcel Perform

Hi Kaltrina, thank you for your valuable feedback! Our Account Management and Customer Success teams are thrilled to hear about your positive experience with Parcel Perform. We are glad to support you and your team in all your logistics operations needs.

Parcel Perform is built to help our customers harmonize all delivery data into one streamlined data feed, eliminating the hassle of managing carrier events individually when sending delivery notifications or running analysis. We are happy to share how you can best leverage our platform capabilities.

Understand that you are keen on utilizing our custom reports to help monitor and analyze key metrics. Our Key Account Management team will soon be in touch to address your concerns and the next steps. We appreciate your patience on this matter.

Thank you again for your feedback. We look forward to a continued partnership!

NC
Neil C.
Principal Product Manager
Enterprise (> 1000 emp.)
"Very competent assistance"
4.5/5
What do you like best about Parcel Perform?

Very helpful service - looking to solve problems Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

I have nothing I currently dislike about this Review collected by and hosted on G2.com.

Response from Li Xin Teo of Parcel Perform

Hi Neil, thank you for your valuable feedback! We are glad to hear that Parcel Perform is able to support your tracking needs. We look forward to a continued partnership.

Florian G.
FG
Florian G.
Chief Supply Chain Officer
Mid-Market (51-1000 emp.)
"Unifying customer communication across the group"
5/5
What do you like best about Parcel Perform?

Parcel Perform helps us to streamline customer communication across various different business units, sales channels and geographies. It has been a tremendous simplification for us to only work on delivery experience improvements in one tool only. Review collected by and hosted on G2.com.

What do you dislike about Parcel Perform?

It's a bit more complex to integrate Parcel Perform with existing omni channel marketing and retention tools. Review collected by and hosted on G2.com.

Response from Li Xin Teo of Parcel Perform

Hi Florian, thank you for taking the time to share your feedback!

And, we appreciate your patience in the matter of systems integration. We've got a team of experts ready to support your integration needs. Do feel free to reach out to your account manager for further assistance.