--- title: Parcel Perform Reviews meta\_title: 'Parcel Perform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Parcel Perform works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 41 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Parcel Perform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **responsive customer support** of Parcel Perform, appreciating quick resolutions and attentive assistance. [(11 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729598&qs=pros-and-cons#reviews) Users value the **helpful customer support** of Parcel Perform, ensuring seamless integration and proactive assistance. [(10 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730505&qs=pros-and-cons#reviews) Users find Parcel Perform's **ease of use** exceptional, appreciating quick implementation and responsive customer support. [(9 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730425&qs=pros-and-cons#reviews) Users appreciate the **quick and accurate tracking updates** from Parcel Perform, enhancing their shipping operations significantly. [(9 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730477&qs=pros-and-cons#reviews) Users commend the **exceptional service quality** of Parcel Perform, benefiting from attentive support and accurate tracking updates. [(8 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729860&qs=pros-and-cons#reviews) Users report **poor reporting** features, finding them difficult to understand and lacking necessary details for optimization. [(3 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730166&qs=pros-and-cons#reviews) Users find the **inadequate reporting** features of Parcel Perform limiting, impacting their ability to optimize communication strategies. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730298&qs=pros-and-cons#reviews) Users find the **initial integration process time-consuming** , often requiring additional support for a smoother setup experience. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730113&qs=pros-and-cons#reviews) Users struggle with the **lack of clarity** in Parcel Perform's reporting functions and variable field names. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1983600&qs=pros-and-cons#reviews) Users find the **limited customization** options in Parcel Perform restrict their ability to tailor the platform to specific needs. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1728884&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Parcel Perform ##### 1. Customer Support Users commend the **responsive customer support** of Parcel Perform, appreciating quick resolutions and attentive assistance. [ See 11 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729598&qs=pros-and-cons#reviews) See Related User Reviews ![Jenni V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni V.") JV Jenni V. Mid-Market (51-1000 emp.) 5.0/5 "Easy to use, good integrations and answers quickly to support requests" What do you like about Parcel Perform? Taking into use was easy and fast. Integrations are working great. Customer support is helpful and willing to react to your needs regarding improving ![Anna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna M.") AM Anna M. Mid-Market (51-1000 emp.) 5.0/5 "Great experience in integrating PP" What do you like about Parcel Perform? Easy to integrate, clear documentation and extremely helpful customer support. Easy to reach and immediate response. ##### 2. Helpful Users value the **helpful customer support** of Parcel Perform, ensuring seamless integration and proactive assistance. [ See 10 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730505&qs=pros-and-cons#reviews) See Related User Reviews ![Jenni V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni V.") JV Jenni V. Mid-Market (51-1000 emp.) 5.0/5 "Easy to use, good integrations and answers quickly to support requests" What do you like about Parcel Perform? Taking into use was easy and fast. Integrations are working great. Customer support is helpful and willing to react to your needs regarding improving ![Anna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna M.") AM Anna M. Mid-Market (51-1000 emp.) 5.0/5 "Great experience in integrating PP" What do you like about Parcel Perform? Easy to integrate, clear documentation and extremely helpful customer support. Easy to reach and immediate response. ##### 3. Ease of Use Users find Parcel Perform's **ease of use** exceptional, appreciating quick implementation and responsive customer support. [ See 9 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730425&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you like about Parcel Perform? Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate mul ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to track and user friendly" What do you like about Parcel Perform? Easy to track and user friendly to use within the organization ##### 4. Tracking Users appreciate the **quick and accurate tracking updates** from Parcel Perform, enhancing their shipping operations significantly. [ See 9 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730477&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you like about Parcel Perform? Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate mul ![Nate C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nate C.") NC Nate C. Enterprise (\> 1000 emp.) 5.0/5 "Logistics manager" What do you like about Parcel Perform? The ability to quickly pull tracking updates from various carriers in a matter of minutes ##### 5. Service Quality Users commend the **exceptional service quality** of Parcel Perform, benefiting from attentive support and accurate tracking updates. [ See 8 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729860&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you like about Parcel Perform? Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate mul ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Mid-Market (51-1000 emp.) 4.5/5 "Would recommend to any Ecommerce business" What do you like about Parcel Perform? Functionality, date visualizations, user-friendly interface, and excellent customer support ### 5 Cons or Disadvantages of Parcel Perform ##### 1. Poor Reporting Users report **poor reporting** features, finding them difficult to understand and lacking necessary details for optimization. [ See 3 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730166&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to track and user friendly" What do you dislike about Parcel Perform? The reporting functions are still quite difficult to understand. ##### 2. Inadequate Reporting Users find the **inadequate reporting** features of Parcel Perform limiting, impacting their ability to optimize communication strategies. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730298&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Mid-Market (51-1000 emp.) 4.5/5 "Would recommend to any Ecommerce business" What do you dislike about Parcel Perform? report capacity limitations, ambiguity of variable field names ##### 3. Integration Issues Users find the **initial integration process time-consuming** , often requiring additional support for a smoother setup experience. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730113&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Riccardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riccardo M.") RM Riccardo M. Enterprise (\> 1000 emp.) 5.0/5 "Reliable Partner for tracking and multi carrier" What do you dislike about Parcel Perform? as in all IT projects: there is an integration needed ##### 4. Lack of Clarity Users struggle with the **lack of clarity** in Parcel Perform's reporting functions and variable field names. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1983600&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to track and user friendly" What do you dislike about Parcel Perform? The reporting functions are still quite difficult to understand. ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Mid-Market (51-1000 emp.) 4.5/5 "Would recommend to any Ecommerce business" What do you dislike about Parcel Perform? report capacity limitations, ambiguity of variable field names ##### 5. Limited Customization Users find the **limited customization** options in Parcel Perform restrict their ability to tailor the platform to specific needs. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1728884&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Shane C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane C.") SC Shane C. Small-Business (50 or fewer emp.) 5.0/5 "A highly customer-service oriented organization with a great product." What do you dislike about Parcel Perform? In the parcel world this is a 100% fit for our small parcel use case. In the realm of LTL-type bookings requiring multi-destination shipments, it's a ![Rajesh Kumar R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajesh Kumar R.") RR Rajesh Kumar R. Principal Engineer Mid-Market (51-1000 emp.) 10/2/2023 "Outstanding quality and service" 5/5 What do you like best about Parcel Perform? \* Support team: I was able to get great support even before we engaged the team officially for a trial. Documentation was upto date and support team was very responsive and followed up when required. \* Product feedback: The team was very open to getting feedbacks & wish lists and considered for next product iterations. Some of our wish list items were even delivered. \* Integration: It was straight forward and did not take much time given the documentation and the trial environment. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? So far, our experience has been great and don't have anything that I dislike. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Solves package tracking for us especially with a wide coverage of different carriers around the world. We wished there was a way to auto detect the carriers given the data we recieve were not super accurate and the product team was able to take that input and delivered an implementation for us to trial it. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8687220/official_response/edit) Hi Rajesh, thank you for taking the time to share your feedback on Parcel Perform! We are committed to providing our customers with the best data and delivery experience, whether it's through product innovation or our services. And we are glad that our solution is able to meet your business needs. We are always open to questions and feedback, please do not hesitate to reach out to your account manager or our customer support team! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") IR Verified User in Retail Enterprise (\> 1000 emp.) 7/31/2024 "Enhancing customer satisfaction and carrier performance review using state of the art data" 4.5/5 What do you like best about Parcel Perform? Overview of carrier performance within seconds. Super fast integration of different carriers. Great key account and customer service Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Less customization possible without support of ParcelPerform Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Creating transparency over the shipment status Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-9942871/official_response/edit) Thank you so much for the valuable feedback! Our Account Management and Customer Success teams are thrilled to hear about your positive experience with Parcel Perform. We believe that carrier integration should never be a bottleneck to your e-commerce efficiency, and are glad to support your operational needs in that aspect. We understand your feedback about customization. Our team is dedicated to making Parcel Perform a perfect fit for your business. Feel free to contact us; we'll be happy to guide you through the advanced options available. Current UserValidated ReviewerSource: Organic ![Phil H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phil H.") PH Phil H. Small-Business (50 or fewer emp.) 10/5/2023 "Does a pretty good job overall in the tracking space." 3/5 What do you like best about Parcel Perform? \* Webhooks are great. Easy to integrate with! \* The UI console is nice and easy to use. \* Attention is given when we have questions or issues to bring up. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? \* Lack of a external ticketing system makes it hard to see the status of ongoing issues. \* More focus on brining down delays between carrier events and PP updating us. \* Missing mappings for events is a constant issue that we have to bring up. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Parcel perform supports many carriers which is important to our business. Managing credentials and limits and the like is a hard problem. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8699829/official_response/edit) Hi Phil, thank you for sharing your feedback on Parcel Perform and we appreciate your positive comments! Our ANALYZE module consists of a comprehensive range of analytics dashboards that can help address some of the data reporting use cases you've mentioned. Additionally, if you require any custom reports, our platform is able to support your requirements. Our Key Account Management team will be in touch to share more. Also, we offer 24-hour support for all matters, so do not hesitate to reach out to our customer success team Lastly, we want to assure you that we are committed to constantly improving the data and delivery experience on our platform. Your feedback on data latency and missing event statuses has been shared with our team, and we will keep you updated on any improvements we make. Thank you once again for your valuable feedback! Meanwhile, here's a resource guide on how our ANALYZE module can help. [See how Parcel Perform improved](https://www.parcelperform.com/ebooks/ecommerce-logistics-reports) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 11/16/2023 "Leave the complexity to Parcel Perform" 4.5/5 What do you like best about Parcel Perform? Parcel perform offers a quick solution for seamless track & trace experience with lots of customizable features. The team can accommodate special requests to design specific features for the customers. The customer support is great! Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? I would not call this as a downside, but sometimes with new distribution providers the tracking events might differ from the standard and it requires some extra work to map the correct events. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? We are interested in implementing specific alerts for order placement and additional reports and Parcel Perform has been very helpful in providing us the required solutions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 11/19/2023 "Efficient and extra valuable solution" 5/5 What do you like best about Parcel Perform? There is nothing that Parcel Perform cannot do. The variety of services, the efficient way of communicating and completing tasks, the kindness of its personnel, the dedication on our projects, the excellent customer support and the easy of integrations are only some of the benefits you will take from Parcel Perform. Always happy to share, discuss and complete a new project with Parcel Perform. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Sometimes the cost, when the solution is talor made though. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Connecting our systems with our vendors. The great benefit is that the interconnections provides visibility and reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 3/7/2024 "Parcel Perform" 5/5 What do you like best about Parcel Perform? The different options that you have available Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? That in analyse or comply one cannot click through (drill down) to see more details Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? follow-up on last mile partners Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-9394982/official_response/edit) Thank you for your review and for choosing Parcel Perform. We've recently upgraded our platform and consolidated all analytics and SLA tracking into E-Commerce Co-Pilot. Click the link below to find out more. [See how Parcel Perform improved](https://www.parcelperform.com/products/ecommerce-copilot) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Héctor M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Héctor M.") HM Héctor M. Senior Software Engineer Mid-Market (51-1000 emp.) 9/26/2023 "easy to onboard new carriers" 4/5 What do you like best about Parcel Perform? It is easy to onboard new carrier integrations Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? - The console doesn't have a chat history anymore - Unable to link multiple carrier references to a carrier integration - Lack of operational dashboards for carrier performance, delays, ongoing carrier issues, data quality Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? managing the integrations for our company Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8666082/official_response/edit) Hi Héctor, thank you for taking the time to share your feedback on Parcel Perform! About the operational dashboard use cases you've mentioned, our ANALYZE module does offer comprehensive coverage for most of them. Additionally, if you require any custom reports, our platform is able to support your specific requirements. Also, we are pleased to inform you that we are able to support the linking of multiple carrier references to a single carrier integration. Our Key Account Management team will be in touch to share more about these features. We understand the inconvenience of not having access to your chat history. We have shared the comment with our team and will keep you updated on any improvements made to the chat functionality. Thank you once again for your valuable feedback! Meanwhile, here's a resource guide on how our ANALYZE module can help. [See how Parcel Perform improved](https://www.parcelperform.com/ebooks/ecommerce-logistics-reports) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Enterprise (\> 1000 emp.) 11/16/2023 "Effective Logistics Software" 4/5 What do you like best about Parcel Perform? Easy to use UI Network of large carriers Easy onboarding and integration Great support team who is responsive and proactive Cost effective Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Missing AI compabilities in terms of carrier indentification. Different last mile carrier tracking Differentiation between delivery and return tracking Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? ParcelPerform helps us in tracking drop shipped deliveries and returns with various carriers alongwith near real time event updates. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8881900/official_response/edit) Thank you for your valuable feedback! We are glad to hear that Parcel Perform is meeting your shipment tracking needs. We are pleased to share that we've recently released AI-enhanced carrier identification, which helps improve parcel tracking by identifying any missing or incorrect carrier information. You can learn more here: https://bit.ly/3Rd4tzd We would also like to share that Parcel Perform's integrated returns solution supports a differentiated returns tracking experience without your internal teams leaving the platform. Our returns solution also includes automation, dynamic policy configuration, and analytics that make the returns seamless for your customers. Please do not hesitate to reach out to your Key Account Manager to learn more about these features. Once again, thank you for your feedback! [See how Parcel Perform improved](https://www.parcelperform.com/products/returns) 11/17/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 11/16/2023 "Platform is amazing, the only complaint is the customizations we need to do for the Brazilian market" 3.5/5 What do you like best about Parcel Perform? The platform is always online, we never had any tecnical issue. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Our main complaint about parcel perform is the leadtime to solve issues or to make any updates/changes is so high and with big costs. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Now we give more information about the tracking for our customers. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8882490/official_response/edit) Thank you for sharing your feedback! We are glad to hear that Parcel Perform is able to help elevate your parcel tracking experience. We are committed to our enterprise service of customization on demand and providing the best version of the data and delivery experience for our customers. Our customers are our partners, and we are happy to work on this together. It's also our utmost priority to provide fair pricing that matches the value we offer. Please do not hesitate to reach out to your Key Account Manager if you have any questions. Once again, thank you for your feedback. Looking forward to more amazing results! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 3/7/2024 "Initial introduction to ParcelPerform" 5/5 What do you like best about Parcel Perform? Solution driven and options available for the future Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? I do not have any dislikes at the moment Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? visible tracking and information about shipped parcels Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-9395777/official_response/edit) Thank you for your review and for choosing Parcel Perform for your tracking experience! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Top-Rated Alternatives [ ![AfterShip](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AfterShip") AfterShip 4.7/5(311) ](https://www.g2.com/products/aftership/reviews) [ ![ShipStation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/parcel-perform/competitors/alternatives) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[Answer Engine Optimization (AEO)](https://www.g2.com/categories/answer-engine-optimization-aeo)[Shipping](https://www.g2.com/categories/shipping) [SAP Store](https://www.g2.com/categories/sap-store)[Answer Engine Optimization (AEO)](https://www.g2.com/categories/answer-engine-optimization-aeo)[Shipping](https://www.g2.com/categories/shipping)[Returns Management](https://www.g2.com/categories/returns-management)[Package Tracking](https://www.g2.com/categories/package-tracking)[Multicarrier Parcel Management Solutions](https://www.g2.com/categories/multicarrier-parcel-management-solutions)[Logistics Intelligence](https://www.g2.com/categories/logistics-intelligence) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best platforms for real-time buyer intent alerts](https://www.g2.com/discussions/which-are-the-best-platforms-for-real-time-buyer-intent-alerts)[Top platforms for generating detailed material cost breakdowns](https://www.g2.com/discussions/what-are-the-top-platforms-for-generating-detailed-material-cost-breakdowns-in-construction-estimating)[Which feature flag platforms avoid confusing UX when navigating different environments or flag relationships?](https://www.g2.com/discussions/which-feature-flag-platforms-avoid-confusing-ux-when-navigating-different-environments-or-flag-relationships) [Which browser-based CAD viewer has the best performance and markup tools for teams doing design reviews without sending files back and forth by email?](https://www.g2.com/discussions/which-browser-based-cad-viewer-has-the-best-performance-and-markup-tools-for-teams-doing-design-reviews-without-emailing-files-back-and-forth)[What is the top-rated social media analytics platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-social-media-analytics-platform-for-enterprises)[Pros and Cons Details](https://www.g2.com/products/parcel-perform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)