--- title: Parcel Perform Reviews meta\_title: 'Parcel Perform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Parcel Perform works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 41 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Parcel Perform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **responsive customer support** of Parcel Perform, appreciating quick resolutions and attentive assistance. [(11 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729598&qs=pros-and-cons#reviews) Users value the **helpful customer support** of Parcel Perform, ensuring seamless integration and proactive assistance. [(10 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730505&qs=pros-and-cons#reviews) Users find Parcel Perform's **ease of use** exceptional, appreciating quick implementation and responsive customer support. [(9 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730425&qs=pros-and-cons#reviews) Users appreciate the **quick and accurate tracking updates** from Parcel Perform, enhancing their shipping operations significantly. [(9 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730477&qs=pros-and-cons#reviews) Users commend the **exceptional service quality** of Parcel Perform, benefiting from attentive support and accurate tracking updates. [(8 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729860&qs=pros-and-cons#reviews) Users report **poor reporting** features, finding them difficult to understand and lacking necessary details for optimization. [(3 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730166&qs=pros-and-cons#reviews) Users find the **inadequate reporting** features of Parcel Perform limiting, impacting their ability to optimize communication strategies. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730298&qs=pros-and-cons#reviews) Users find the **initial integration process time-consuming** , often requiring additional support for a smoother setup experience. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730113&qs=pros-and-cons#reviews) Users struggle with the **lack of clarity** in Parcel Perform's reporting functions and variable field names. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1983600&qs=pros-and-cons#reviews) Users find the **limited customization** options in Parcel Perform restrict their ability to tailor the platform to specific needs. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1728884&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Parcel Perform ##### 1. Customer Support Users commend the **responsive customer support** of Parcel Perform, appreciating quick resolutions and attentive assistance. [ See 11 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729598&qs=pros-and-cons#reviews) See Related User Reviews ![Jenni V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni V.") JV Jenni V. Mid-Market (51-1000 emp.) 5.0/5 "Easy to use, good integrations and answers quickly to support requests" What do you like about Parcel Perform? Taking into use was easy and fast. Integrations are working great. Customer support is helpful and willing to react to your needs regarding improving ![Anna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna M.") AM Anna M. Mid-Market (51-1000 emp.) 5.0/5 "Great experience in integrating PP" What do you like about Parcel Perform? Easy to integrate, clear documentation and extremely helpful customer support. Easy to reach and immediate response. ##### 2. Helpful Users value the **helpful customer support** of Parcel Perform, ensuring seamless integration and proactive assistance. [ See 10 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730505&qs=pros-and-cons#reviews) See Related User Reviews ![Jenni V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni V.") JV Jenni V. Mid-Market (51-1000 emp.) 5.0/5 "Easy to use, good integrations and answers quickly to support requests" What do you like about Parcel Perform? Taking into use was easy and fast. Integrations are working great. Customer support is helpful and willing to react to your needs regarding improving ![Anna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna M.") AM Anna M. Mid-Market (51-1000 emp.) 5.0/5 "Great experience in integrating PP" What do you like about Parcel Perform? Easy to integrate, clear documentation and extremely helpful customer support. Easy to reach and immediate response. ##### 3. Ease of Use Users find Parcel Perform's **ease of use** exceptional, appreciating quick implementation and responsive customer support. [ See 9 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730425&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you like about Parcel Perform? Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate mul ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to track and user friendly" What do you like about Parcel Perform? Easy to track and user friendly to use within the organization ##### 4. Tracking Users appreciate the **quick and accurate tracking updates** from Parcel Perform, enhancing their shipping operations significantly. [ See 9 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730477&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you like about Parcel Perform? Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate mul ![Nate C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nate C.") NC Nate C. Enterprise (\> 1000 emp.) 5.0/5 "Logistics manager" What do you like about Parcel Perform? The ability to quickly pull tracking updates from various carriers in a matter of minutes ##### 5. Service Quality Users commend the **exceptional service quality** of Parcel Perform, benefiting from attentive support and accurate tracking updates. [ See 8 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729860&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you like about Parcel Perform? Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate mul ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Mid-Market (51-1000 emp.) 4.5/5 "Would recommend to any Ecommerce business" What do you like about Parcel Perform? Functionality, date visualizations, user-friendly interface, and excellent customer support ### 5 Cons or Disadvantages of Parcel Perform ##### 1. Poor Reporting Users report **poor reporting** features, finding them difficult to understand and lacking necessary details for optimization. [ See 3 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730166&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to track and user friendly" What do you dislike about Parcel Perform? The reporting functions are still quite difficult to understand. ##### 2. Inadequate Reporting Users find the **inadequate reporting** features of Parcel Perform limiting, impacting their ability to optimize communication strategies. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730298&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Mid-Market (51-1000 emp.) 4.5/5 "Would recommend to any Ecommerce business" What do you dislike about Parcel Perform? report capacity limitations, ambiguity of variable field names ##### 3. Integration Issues Users find the **initial integration process time-consuming** , often requiring additional support for a smoother setup experience. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730113&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Riccardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riccardo M.") RM Riccardo M. Enterprise (\> 1000 emp.) 5.0/5 "Reliable Partner for tracking and multi carrier" What do you dislike about Parcel Perform? as in all IT projects: there is an integration needed ##### 4. Lack of Clarity Users struggle with the **lack of clarity** in Parcel Perform's reporting functions and variable field names. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1983600&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to track and user friendly" What do you dislike about Parcel Perform? The reporting functions are still quite difficult to understand. ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Mid-Market (51-1000 emp.) 4.5/5 "Would recommend to any Ecommerce business" What do you dislike about Parcel Perform? report capacity limitations, ambiguity of variable field names ##### 5. Limited Customization Users find the **limited customization** options in Parcel Perform restrict their ability to tailor the platform to specific needs. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1728884&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Shane C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane C.") SC Shane C. Small-Business (50 or fewer emp.) 5.0/5 "A highly customer-service oriented organization with a great product." What do you dislike about Parcel Perform? In the parcel world this is a 100% fit for our small parcel use case. In the realm of LTL-type bookings requiring multi-destination shipments, it's a ![Riccardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riccardo M.") RM Riccardo M. CEO Urbify Operations Austria GmbH Enterprise (\> 1000 emp.) 2/10/2025 "Reliable Partner for tracking and multi carrier" 5/5 What do you like best about Parcel Perform? easy implementation, pro active notifications and great multicarrier options Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? as in all IT projects: there is an integration needed Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? perfromance measurement of shipping solutions. Pro active notifications Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 11/26/2024 "Easy to use software with friendly employees" 5/5 What do you like best about Parcel Perform? How easy it is to use and how quick we get a response when we occur a problem. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Sometimes the reports are slow to come through but it could be the amount of data, it isn't a big issue. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Having a clear overview of all parcels Review collected by and hosted on G2.com. Show More 12/10/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ricarda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricarda R.") RR Ricarda R. Senior Group Manager Digital Customer Interfaces Enterprise (\> 1000 emp.) 11/5/2024 "Professional partner at all levels" 5/5 What do you like best about Parcel Perform? We know Parcel Perform as an extremely professional partner. Whether for technical integration or common customer projects, Parcel Perform offers optimal and innovative solutions for all needs. We are looking forward to our continued cooperation and more exciting projects together. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Nothing to dislike about Parcel Perform. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Integration of DPD as Carrier Solution for Parcel Tracking, Shipping, Parcel Management and Return Management. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-10456742/official_response/edit) Hi Ricarda! Thank you for your valuable feedback! We're thrilled about our collaboration with DPD and look forward to many more successful projects together! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 3/18/2025 "Quick help and replies" 5/5 What do you like best about Parcel Perform? You support and your quick assistance... Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Nothing to mention for the moment....... Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Information that is appearing at our tracking tool and we need to deactivate. Reduce customer complaints due showing wrong information. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-10954823/official_response/edit) Thank you for your review! We're glad to hear that our accurate tracking is helping you reduce WISMO! Validated ReviewerSource: Organic ![Ka Yu W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ka Yu W.") KW Ka Yu W. Distribution Officer Mid-Market (51-1000 emp.) 11/10/2024 "The Parcel Perform team demonstrates professionalism in business development." 5/5 What do you like best about Parcel Perform? Prompt reply and great support from the account manager. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? The headquarters office generates excessive administrative tasks. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Track and trace mapping solution Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-10484222/official_response/edit) Thank you for your valuable feedback and trust in our solution. We look forward to a continued partnership! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 1/8/2025 "Great tool to get more visibility" 4.5/5 What do you like best about Parcel Perform? Amazing tool to get more traceability on the parcels that are shipped. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Limited data exports, but possible to export more on request Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Traceability and transparency Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Gulnara J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gulnara J.") GJ Gulnara J. Senior IT Business Consultant Enterprise (\> 1000 emp.) 9/18/2024 "support review" 5/5 What do you like best about Parcel Perform? quick response navigation in the issue pleasure comunication great support Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Currently, I cannot say anything negative. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Currently we are working together on a migration project, and I like a lot the way PP is supporting. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-10268932/official_response/edit) Hi Gulnara, thank you for your valuable feedback! Our Customer Success team is excited to learn about your positive experience with us. We look forward to a continued partnership. Validated ReviewerSource: Organic KI Kaltrina I. Mid-Market (51-1000 emp.) 11/21/2023 "Good service experience" 4/5 What do you like best about Parcel Perform? Our company has been working with Parcel Perform and using their services for almost a year now. Due to the wide selection of different modules, we were able to choose a module that suits our needs. Since the connection, the Parcel Perform Team has been eager to respond to challenges and new requirements quickly and in a solution-oriented manner. Overall, I have to say that my experience has been positive. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Information per carrier is different, which affects the events. This means that not all triggers can be used for all carriers. New custom reports require some additional work before they work. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? The reports under logistical intelligence help us to monitor our transit times and carriers. We also use the templates under the notification center tab to inform our customers about their parcels Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8882616/official_response/edit) Hi Kaltrina, thank you for your valuable feedback! Our Account Management and Customer Success teams are thrilled to hear about your positive experience with Parcel Perform. We are glad to support you and your team in all your logistics operations needs. Parcel Perform is built to help our customers harmonize all delivery data into one streamlined data feed, eliminating the hassle of managing carrier events individually when sending delivery notifications or running analysis. We are happy to share how you can best leverage our platform capabilities. Understand that you are keen on utilizing our custom reports to help monitor and analyze key metrics. Our Key Account Management team will soon be in touch to address your concerns and the next steps. We appreciate your patience on this matter. Thank you again for your feedback. We look forward to a continued partnership! 12/14/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller NC Neil C. Principal Product Manager Enterprise (\> 1000 emp.) 9/17/2024 "Very competent assistance" 4.5/5 What do you like best about Parcel Perform? Very helpful service - looking to solve problems Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? I have nothing I currently dislike about this Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Providing a way to have tracking for multiple carriers in one place Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-10260726/official_response/edit) Hi Neil, thank you for your valuable feedback! We are glad to hear that Parcel Perform is able to support your tracking needs. We look forward to a continued partnership. Validated ReviewerSource: Organic ![Florian G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Florian G.") FG Florian G. Chief Supply Chain Officer Mid-Market (51-1000 emp.) 2/5/2024 "Unifying customer communication across the group" 5/5 What do you like best about Parcel Perform? Parcel Perform helps us to streamline customer communication across various different business units, sales channels and geographies. It has been a tremendous simplification for us to only work on delivery experience improvements in one tool only. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? It's a bit more complex to integrate Parcel Perform with existing omni channel marketing and retention tools. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? We have different brands, sales channels and logistics solutions around the world. We aim for a standardized delivery experience and full transparency about te expected delivery date - while using transactional emails to stay in touch with our customers. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-9192747/official_response/edit) Hi Florian, thank you for taking the time to share your feedback! And, we appreciate your patience in the matter of systems integration. We've got a team of experts ready to support your integration needs. Do feel free to reach out to your account manager for further assistance. 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