--- title: Parcel Perform Reviews meta\_title: 'Parcel Perform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Parcel Perform works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 41 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Parcel Perform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **responsive customer support** of Parcel Perform, appreciating quick resolutions and attentive assistance. [(11 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729598&qs=pros-and-cons#reviews) Users value the **helpful customer support** of Parcel Perform, ensuring seamless integration and proactive assistance. [(10 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730505&qs=pros-and-cons#reviews) Users find Parcel Perform's **ease of use** exceptional, appreciating quick implementation and responsive customer support. [(9 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730425&qs=pros-and-cons#reviews) Users appreciate the **quick and accurate tracking updates** from Parcel Perform, enhancing their shipping operations significantly. [(9 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730477&qs=pros-and-cons#reviews) Users commend the **exceptional service quality** of Parcel Perform, benefiting from attentive support and accurate tracking updates. [(8 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729860&qs=pros-and-cons#reviews) Users report **poor reporting** features, finding them difficult to understand and lacking necessary details for optimization. [(3 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730166&qs=pros-and-cons#reviews) Users find the **inadequate reporting** features of Parcel Perform limiting, impacting their ability to optimize communication strategies. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730298&qs=pros-and-cons#reviews) Users find the **initial integration process time-consuming** , often requiring additional support for a smoother setup experience. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730113&qs=pros-and-cons#reviews) Users struggle with the **lack of clarity** in Parcel Perform's reporting functions and variable field names. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1983600&qs=pros-and-cons#reviews) Users find the **limited customization** options in Parcel Perform restrict their ability to tailor the platform to specific needs. [(2 mentions)](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1728884&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Parcel Perform ##### 1. Customer Support Users commend the **responsive customer support** of Parcel Perform, appreciating quick resolutions and attentive assistance. [ See 11 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729598&qs=pros-and-cons#reviews) See Related User Reviews ![Jenni V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni V.") JV Jenni V. Mid-Market (51-1000 emp.) 5.0/5 "Easy to use, good integrations and answers quickly to support requests" What do you like about Parcel Perform? Taking into use was easy and fast. Integrations are working great. Customer support is helpful and willing to react to your needs regarding improving ![Anna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna M.") AM Anna M. Mid-Market (51-1000 emp.) 5.0/5 "Great experience in integrating PP" What do you like about Parcel Perform? Easy to integrate, clear documentation and extremely helpful customer support. Easy to reach and immediate response. ##### 2. Helpful Users value the **helpful customer support** of Parcel Perform, ensuring seamless integration and proactive assistance. [ See 10 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730505&qs=pros-and-cons#reviews) See Related User Reviews ![Jenni V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni V.") JV Jenni V. Mid-Market (51-1000 emp.) 5.0/5 "Easy to use, good integrations and answers quickly to support requests" What do you like about Parcel Perform? Taking into use was easy and fast. Integrations are working great. Customer support is helpful and willing to react to your needs regarding improving ![Anna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna M.") AM Anna M. Mid-Market (51-1000 emp.) 5.0/5 "Great experience in integrating PP" What do you like about Parcel Perform? Easy to integrate, clear documentation and extremely helpful customer support. Easy to reach and immediate response. ##### 3. Ease of Use Users find Parcel Perform's **ease of use** exceptional, appreciating quick implementation and responsive customer support. [ See 9 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730425&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you like about Parcel Perform? Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate mul ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to track and user friendly" What do you like about Parcel Perform? Easy to track and user friendly to use within the organization ##### 4. Tracking Users appreciate the **quick and accurate tracking updates** from Parcel Perform, enhancing their shipping operations significantly. [ See 9 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730477&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you like about Parcel Perform? Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate mul ![Nate C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nate C.") NC Nate C. Enterprise (\> 1000 emp.) 5.0/5 "Logistics manager" What do you like about Parcel Perform? The ability to quickly pull tracking updates from various carriers in a matter of minutes ##### 5. Service Quality Users commend the **exceptional service quality** of Parcel Perform, benefiting from attentive support and accurate tracking updates. [ See 8 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1729860&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you like about Parcel Perform? Parcel Perform stands out for its intuitive interface and seamless adaptability to our existing systems and components. The ability to consolidate mul ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Mid-Market (51-1000 emp.) 4.5/5 "Would recommend to any Ecommerce business" What do you like about Parcel Perform? Functionality, date visualizations, user-friendly interface, and excellent customer support ### 5 Cons or Disadvantages of Parcel Perform ##### 1. Poor Reporting Users report **poor reporting** features, finding them difficult to understand and lacking necessary details for optimization. [ See 3 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730166&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to track and user friendly" What do you dislike about Parcel Perform? The reporting functions are still quite difficult to understand. ##### 2. Inadequate Reporting Users find the **inadequate reporting** features of Parcel Perform limiting, impacting their ability to optimize communication strategies. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730298&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Mid-Market (51-1000 emp.) 4.5/5 "Would recommend to any Ecommerce business" What do you dislike about Parcel Perform? report capacity limitations, ambiguity of variable field names ##### 3. Integration Issues Users find the **initial integration process time-consuming** , often requiring additional support for a smoother setup experience. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1730113&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Riccardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riccardo M.") RM Riccardo M. Enterprise (\> 1000 emp.) 5.0/5 "Reliable Partner for tracking and multi carrier" What do you dislike about Parcel Perform? as in all IT projects: there is an integration needed ##### 4. Lack of Clarity Users struggle with the **lack of clarity** in Parcel Perform's reporting functions and variable field names. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1983600&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to track and user friendly" What do you dislike about Parcel Perform? The reporting functions are still quite difficult to understand. ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Mid-Market (51-1000 emp.) 4.5/5 "Would recommend to any Ecommerce business" What do you dislike about Parcel Perform? report capacity limitations, ambiguity of variable field names ##### 5. Limited Customization Users find the **limited customization** options in Parcel Perform restrict their ability to tailor the platform to specific needs. [ See 2 mentions ](https://www.g2.com/products/parcel-perform/reviews?filters%5Bsentiment_snippet%5D=1728884&qs=pros-and-cons#reviews) See Related User Reviews ![Evel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evel L.") EL Evel L. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Global Shipment Management" What do you dislike about Parcel Perform? While the platform is excellent overall, the initial integration process can be time-consuming and may require support. Additionally, mastering some o ![Shane C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane C.") SC Shane C. Small-Business (50 or fewer emp.) 5.0/5 "A highly customer-service oriented organization with a great product." What do you dislike about Parcel Perform? In the parcel world this is a 100% fit for our small parcel use case. In the realm of LTL-type bookings requiring multi-destination shipments, it's a ![Eva P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eva P.") EP Eva P. President of Marketing Small-Business (50 or fewer emp.) 12/3/2024 "Tracking Updates Made Simple - Optimizing our Operations" 5/5 What do you like best about Parcel Perform? Our company uses Parcel Perform to update tracking information from shipping carriers (such as FedEx, UPS, DHL, USPS, Canada Post, Asendia, Purolator, and more), for our customers. Parcel Perform optimizes our operations by notifying us whenever there is an update from the carrier – including detailed tracking information. Parcel Perform offers extremely accurate and low-latency tracking updates and supports a wide range of carriers. This is exactly what our organization needed for our own clients; we are very pleased to be using ParcelPerform for this service. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? We have not run into any issues with Parcel Perform. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Parcel Perform streamlines our carrier tracking operations. We register shipments with tracking numbers in Parcel Perform to receive tracking updates, and Parcel Perform notifies us whenever there is an update from the carrier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Shane C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane C.") SC Shane C. Chief Technology Officer Small-Business (50 or fewer emp.) 11/21/2024 "A highly customer-service oriented organization with a great product." 5/5 What do you like best about Parcel Perform? The Parcel Perform account managers are attentive, responsive, and have close links to the technical staff to whom I as a CTO need access. They also have a very competitively priced new carrier onboarding process and short implementation timeline. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? In the parcel world this is a 100% fit for our small parcel use case. In the realm of LTL-type bookings requiring multi-destination shipments, it's a more challenging fit. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Primarily we use them as an intermediary for national parcel carriers so that we don't need to develop our own integration to each individual carrier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Anna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna M.") AM Anna M. Director of Technical Operations Mid-Market (51-1000 emp.) 2/10/2025 "Great experience in integrating PP" 5/5 What do you like best about Parcel Perform? Easy to integrate, clear documentation and extremely helpful customer support. Easy to reach and immediate response. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? so far i have not identified any issues with PP Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Parcel Perform allows our customer and logistic team to track the parcels. Provides great visibility. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-10714385/official_response/edit) Thank you for your feedback! We're happy to hear that our easy integration is giving your team better tracking visibility. Current UserValidated ReviewerSource: Organic AF Andrea F. Ecommerce Project Manager Mid-Market (51-1000 emp.) 12/11/2024 "Nadine Hogart - Review Request" 5/5 What do you like best about Parcel Perform? Nice team very supportive, open to satisfy change requests and customizations. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? In general positive experience. Maybe the only point is creating a more organized way of managing and showing the different tasks to all the stakeholders. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Thanks to Parcel Perform we will able to digitalize the Return Process. The solution offered is based on our requests and needs especially from a customer's point of view. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Sebastian N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastian N.") SN Sebastian N. Director of Logistics and Planning Mid-Market (51-1000 emp.) 12/4/2024 "Parcel Perform is excelence platnform for supprot customer journey" 5/5 What do you like best about Parcel Perform? Due to uses parcel perform we can react faster than the customer calls us. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? I don't have any issue with parcel perform. They react very fast on Live chat if I have any trouble. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Reduce the FCR KPI in our CS Review collected by and hosted on G2.com. Show More 1/24/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 11/26/2024 "Great Partner for e-commerce businesses" 4.5/5 What do you like best about Parcel Perform? When setting up Parcelperform the whole Team was eager to get things rolling from the get-go and they made sure our wishes and restrictions are understood and implemented adequately. Its a fantastic track and trace solution especially for ecom. Marc and his colleagues always had an open ear and would go the extra mile to support us. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? There are some limitations in the return feature but that is due to our complex return policies. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? We neeeded a solution to track our orders and also notify our customers along their post-purchase journey. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Small-Business (50 or fewer emp.) 9/26/2023 "Convenient and Quick to Act on Issues" 5/5 What do you like best about Parcel Perform? Fast and efficient onboarding process - easy to integrate with, as well as responsive to issues and helpful when addressing customer or carrier problems. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? More opportunities to view reporting and metrics to measure performance and delays would be nice so we could take a time series of general performance throughout all the months we've been integrated so far. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Integrating with new carriers for tracking is costly and time consuming, so Parcel Perform frees up developer resources so we can focus on what we care most about package tracking. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8666112/official_response/edit) Thank you for your review and for choosing Parcel Perform for your package tracking needs! We appreciate your positive feedback. About the reporting functionality you are looking for, our ANALYZE module is able to present the insights necessary for your daily monitoring. If there are any other specific reports that you may need, we are also able to support that with custom reporting. Our Key Account Management team will be in touch to share more. Meanwhile, here's a resource guide on how our ANALYZE module can help. Thank you once again for your valuable feedback. [See how Parcel Perform improved](https://www.parcelperform.com/ebooks/ecommerce-logistics-reports) 11/21/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Misel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Misel D.") MD Misel D. TL Transportation & Logistics Mid-Market (51-1000 emp.) 1/21/2025 "awesome tool, easy to handle" 5/5 What do you like best about Parcel Perform? easy to handle, overview made easy and slim Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? sometimes the loading time is a bit annoying Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Overview for carriers,... Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. Logistics Manager Mid-Market (51-1000 emp.) 12/12/2024 "Would recommend to any Ecommerce business" 4.5/5 What do you like best about Parcel Perform? Functionality, date visualizations, user-friendly interface, and excellent customer support Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? report capacity limitations, ambiguity of variable field names Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Data visibility and providing a single platform interface for managing multiple carriers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. International Product Manager Enterprise (\> 1000 emp.) 10/1/2024 "Reliable Partner with Great Support" 5/5 What do you like best about Parcel Perform? Parcel Perform has been an exceptional partner in developing a solution for contacting and collecting information from our customers. Despite our needs extending beyond Parcel Perform’s core product offerings, they have successfully stepped up to accommodate our unique requirements. Their customer service and support are splendid, and it is a pleasure to work with their team. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Issue resolution can sometimes be slow, likely due to our unique customization requirements. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Parcel Perform assisted us in developing a duty and tax communication and collection program, which has streamlined our parcel delivery process and reduced return rates. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-10285860/official_response/edit) Hi John, thank you for your valuable feedback! Our team is excited to hear about your positive experience with our solution. We look forward to supporting more of your business needs! 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