--- title: Parcel Perform Reviews meta\_title: 'Parcel Perform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Parcel Perform works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 41 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Parcel Perform Reviews & Product Details Visit Website Parcel Perform is the leading AI Delivery Experience Platform, enabling brands to win AI Commerce by connecting a brand's visibility across AI shopping agents to it's actual delivery performance. Built on the industry's most comprehensive logistics data, the platform offers a full suite of solutions: AI Commerce Visibility, Checkout Experience, Post-Purchase Experience, Returns Experience, and Logistics Experience— all powered by our central intelligence layer, AI Decision Intelligence. With its AI-native approach, Parcel Perform empowers businesses worldwide to create a delivery experience of the highest standards, master proactive logistic control, and lead by becoming the preferred choice for AI and shoppers. * * * Product Website Parcel Perform Seller [Parcel Perform](https://www.g2.com/sellers/parcel-perform) Discussions [Parcel Perform Community](https://www.g2.com/products/parcel-perform/discuss) Languages Supported English Solution Type All-in-One Overview by Sabine Kempe Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/parcel-perform/pricing) ## Parcel Perform Integrations (3) What do users say about integrations? Verified by Parcel Perform [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cabrella Shipping Insurance ](https://www.g2.com/products/cabrella-shipping-insurance/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SQL Server ](https://www.g2.com/products/microsoft-sql-server/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify Plus ](https://www.g2.com/products/shopify-plus/reviews) Show More KI Kaltrina I. Mid-Market (51-1000 emp.) 11/21/2023 "Good service experience" 4/5 What do you like best about Parcel Perform? Our company has been working with Parcel Perform and using their services for almost a year now. Due to the wide selection of different modules, we were able to choose a module that suits our needs. Since the connection, the Parcel Perform Team has been eager to respond to challenges and new requirements quickly and in a solution-oriented manner. Overall, I have to say that my experience has been positive. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Information per carrier is different, which affects the events. This means that not all triggers can be used for all carriers. New custom reports require some additional work before they work. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? The reports under logistical intelligence help us to monitor our transit times and carriers. We also use the templates under the notification center tab to inform our customers about their parcels Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8882616/official_response/edit) Hi Kaltrina, thank you for your valuable feedback! Our Account Management and Customer Success teams are thrilled to hear about your positive experience with Parcel Perform. We are glad to support you and your team in all your logistics operations needs. Parcel Perform is built to help our customers harmonize all delivery data into one streamlined data feed, eliminating the hassle of managing carrier events individually when sending delivery notifications or running analysis. We are happy to share how you can best leverage our platform capabilities. Understand that you are keen on utilizing our custom reports to help monitor and analyze key metrics. Our Key Account Management team will soon be in touch to address your concerns and the next steps. We appreciate your patience on this matter. Thank you again for your feedback. We look forward to a continued partnership! 12/14/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Héctor M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Héctor M.") HM Héctor M. Senior Software Engineer Mid-Market (51-1000 emp.) 9/26/2023 "easy to onboard new carriers" 4/5 What do you like best about Parcel Perform? It is easy to onboard new carrier integrations Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? - The console doesn't have a chat history anymore - Unable to link multiple carrier references to a carrier integration - Lack of operational dashboards for carrier performance, delays, ongoing carrier issues, data quality Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? managing the integrations for our company Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8666082/official_response/edit) Hi Héctor, thank you for taking the time to share your feedback on Parcel Perform! About the operational dashboard use cases you've mentioned, our ANALYZE module does offer comprehensive coverage for most of them. Additionally, if you require any custom reports, our platform is able to support your specific requirements. Also, we are pleased to inform you that we are able to support the linking of multiple carrier references to a single carrier integration. Our Key Account Management team will be in touch to share more about these features. We understand the inconvenience of not having access to your chat history. We have shared the comment with our team and will keep you updated on any improvements made to the chat functionality. Thank you once again for your valuable feedback! Meanwhile, here's a resource guide on how our ANALYZE module can help. [See how Parcel Perform improved](https://www.parcelperform.com/ebooks/ecommerce-logistics-reports) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Enterprise (\> 1000 emp.) 11/16/2023 "Effective Logistics Software" 4/5 What do you like best about Parcel Perform? Easy to use UI Network of large carriers Easy onboarding and integration Great support team who is responsive and proactive Cost effective Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Missing AI compabilities in terms of carrier indentification. Different last mile carrier tracking Differentiation between delivery and return tracking Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? ParcelPerform helps us in tracking drop shipped deliveries and returns with various carriers alongwith near real time event updates. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8881900/official_response/edit) Thank you for your valuable feedback! We are glad to hear that Parcel Perform is meeting your shipment tracking needs. We are pleased to share that we've recently released AI-enhanced carrier identification, which helps improve parcel tracking by identifying any missing or incorrect carrier information. You can learn more here: https://bit.ly/3Rd4tzd We would also like to share that Parcel Perform's integrated returns solution supports a differentiated returns tracking experience without your internal teams leaving the platform. Our returns solution also includes automation, dynamic policy configuration, and analytics that make the returns seamless for your customers. Please do not hesitate to reach out to your Key Account Manager to learn more about these features. Once again, thank you for your feedback! [See how Parcel Perform improved](https://www.parcelperform.com/products/returns) 11/17/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 11/16/2023 "Platform is amazing, the only complaint is the customizations we need to do for the Brazilian market" 3.5/5 What do you like best about Parcel Perform? The platform is always online, we never had any tecnical issue. Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? Our main complaint about parcel perform is the leadtime to solve issues or to make any updates/changes is so high and with big costs. Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? Now we give more information about the tracking for our customers. Review collected by and hosted on G2.com. Show More Response from Li Xin Teo of Parcel Perform [Editedit](https://www.g2.com/survey_responses/parcel-perform-review-8882490/official_response/edit) Thank you for sharing your feedback! We are glad to hear that Parcel Perform is able to help elevate your parcel tracking experience. We are committed to our enterprise service of customization on demand and providing the best version of the data and delivery experience for our customers. Our customers are our partners, and we are happy to work on this together. It's also our utmost priority to provide fair pricing that matches the value we offer. Please do not hesitate to reach out to your Key Account Manager if you have any questions. Once again, thank you for your feedback. Looking forward to more amazing results! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 9/19/2019 "solid product " 4/5 What do you like best about Parcel Perform? the b2b component is applicable to my daily roles assisting the supervisor of parahanalia distribution Review collected by and hosted on G2.com. What do you dislike about Parcel Perform? slow response times when running multiple tasks Review collected by and hosted on G2.com. What problems is Parcel Perform solving and how is that benefiting you? quick efficient distribution of key payloads Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Parcel Perform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Parcel Perform ](https://www.g2.com/products/parcel-perform/discussions/new) GU Guest User What is Parcel Perform used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-parcel-perform-used-for) [ View all Discussions ](https://www.g2.com/products/parcel-perform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 8 months [ View More Pricing Information ](https://www.g2.com/products/parcel-perform/pricing) Parcel Perform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8fec2885c1049899b41ff8e1a0b4a1bd/aftership.png "Product Avatar Image") AfterShip 4.7/5(311) [ Compare Now ](https://www.g2.com/compare/aftership-vs-parcel-perform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_23c993895f8ab2a1e5cb64e61081bf75/parcellab.png "Product Avatar Image") parcelLab 4.6/5(279) [ Compare Now ](https://www.g2.com/compare/parcel-perform-vs-parcellab) ##### ##### Parcel Perform Features Management - Multicarrier Parcel Management Solutions Third-Party Integration - Multicarrier Parcel Management Solutions Label Printing - Multicarrier Parcel Management Solutions Multiple Carriers - Multicarrier Parcel Management Solutions Logistics Intelligence Software Predictive Analytics Freight Audit Order & Container Tracking [ View More Features ](https://www.g2.com/products/parcel-perform/features) ## Top-Rated Alternatives [ ![AfterShip](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AfterShip") AfterShip 4.7/5(311) ](https://www.g2.com/products/aftership/reviews) [ ![ShipStation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/parcel-perform/competitors/alternatives) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[Answer Engine Optimization (AEO)](https://www.g2.com/categories/answer-engine-optimization-aeo)[Shipping](https://www.g2.com/categories/shipping) [SAP Store](https://www.g2.com/categories/sap-store)[Answer Engine Optimization (AEO)](https://www.g2.com/categories/answer-engine-optimization-aeo)[Shipping](https://www.g2.com/categories/shipping)[Returns Management](https://www.g2.com/categories/returns-management)[Package Tracking](https://www.g2.com/categories/package-tracking)[Multicarrier Parcel Management Solutions](https://www.g2.com/categories/multicarrier-parcel-management-solutions)[Logistics Intelligence](https://www.g2.com/categories/logistics-intelligence) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best platforms for real-time buyer intent alerts](https://www.g2.com/discussions/which-are-the-best-platforms-for-real-time-buyer-intent-alerts)[Top platforms for generating detailed material cost breakdowns](https://www.g2.com/discussions/what-are-the-top-platforms-for-generating-detailed-material-cost-breakdowns-in-construction-estimating)[Which feature flag platforms avoid confusing UX when navigating different environments or flag relationships?](https://www.g2.com/discussions/which-feature-flag-platforms-avoid-confusing-ux-when-navigating-different-environments-or-flag-relationships) [Which browser-based CAD viewer has the best performance and markup tools for teams doing design reviews without sending files back and forth by email?](https://www.g2.com/discussions/which-browser-based-cad-viewer-has-the-best-performance-and-markup-tools-for-teams-doing-design-reviews-without-emailing-files-back-and-forth)[What is the top-rated social media analytics platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-social-media-analytics-platform-for-enterprises)[Pros and Cons Details](https://www.g2.com/products/parcel-perform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)