Looking at the market, there were a lot of tools to give us better insight into utilization forecasting from Harvest data. What makes Parallax stood out are the people behind it. Throughout the sales process, implementation, support and success, we have felt supported and confident in relying on this system to transform our business. The tool exceeds our requirements and continues to improve but the people there supporting us are the best! Review collected by and hosted on G2.com.

We are always looking at more granular ways to filter through data and every system has room for improvement here. That said, there are more reports OOTB than we need and we are working to leverage those a lot better for our business now. Review collected by and hosted on G2.com.

We recently adopted Parallax at GreenHouse Agency (February 2025), and while we’re still in the early stages, it’s already proving to be a valuable tool for resourcing and planning. It’s helping us forecast workload for new clients, ensuring we take on projects at the right time and even plan ahead for hiring needs.

Ease of Use & Onboarding:

There was a slight learning curve in integrating Parallax with our existing project management tool, but the onboarding process was outstanding. Maddie and the Parallax team were incredibly supportive, answering all our questions and helping us tailor the tool to fit our agency’s unique needs.

Key Features & Performance:

One of the most useful features is the ability to view workload across projects for each team member and department. This high-level visibility makes resource allocation much more strategic. Since we just started using Parallax, we’re still assessing long-term performance, but so far, it’s been stable and effective.

Would We Recommend It?

Absolutely! Whether you’re a small or large agency, Parallax offers the flexibility to scale resourcing and planning in a way that suits your needs. The ability to shift between high-level and detailed reporting views has already provided us with better insights into our capacity and workload management. Review collected by and hosted on G2.com.

There isn’t much we dislike, but we did have to integrate Harvest with ClickUp for time tracking to ensure capacity is accurately reflected. While not a huge issue, it added an extra step to our workflow. Review collected by and hosted on G2.com.

We came to Parallax in 2024 looking for new software options since our contract was expiring with Kantata. Our experience with Parallax has been a breath of fresh air. Every person we met with was thoughtful and knowledgable about the product and the issues we were having with our tool set. Maddie, our CSR, has helped us through every step of the way and made sure any bumps we ran into were solved in a way that met our immediate needs. We were able to get up and running within PX in less than 2 months during the holiday season and fairly easily import our 3 years of historical data. The team has found the tool easy to use and was thankful for an easy onboarding and integration process. Review collected by and hosted on G2.com.

There are a few features that we have requested and are hoping to see delivered in the relative short term. While they weren't business critical features they would help us better utilize the system in a way that better meets our organizational needs. Review collected by and hosted on G2.com.

Parallax brings an absurd level of visibility across our entire agency as it relates to operations and finance - without requiring an undue amount of input/effort. Review collected by and hosted on G2.com.

It's expensive for what it is as a platform - that expense is easy to accept when you're also engaged with PX's excellent professional services team but once you're fully onboarded and self-sufficient the cost feels high. Review collected by and hosted on G2.com.

Parallax takes our resource management information and turns it into insights that can be used for actionable change in our organization. From forecasting resources (based on active projects & pipeline deals) to forecasting financials - and monitoring utilization, Parallax pulls it all together and from just a few weeks in was already providing data that we started to make business decisions based on. Review collected by and hosted on G2.com.

Every organization operates a bit differently. Parallax is taking commonalities across professional services organizations to build their platform. That means - it's not always going to match up to exactly what you have in your spreadsheet formulas or the way that your company does business. You may have to make some adjustments to the way your organization operates - or you'll have to decide whether your way is better and not use Parallax for that piece. With that being said, Parallax is EXTREMELY open to feedback and has made several adjustments based on the feedback that I've provided and we've been with them for less than a year. Review collected by and hosted on G2.com.

The Parallax team have been excellent partners to us, taking in feedback, explaining nuances, and training our team. They've helped us better resource our projects and unlock so much data we previously hadn't utilized. Implementing Parallax feels like a big step forward for our team! Review collected by and hosted on G2.com.

The tool is so in-depth, which is great, but requires a lot of onboarding and training to get our full team on the same page of how we use it. Review collected by and hosted on G2.com.

Parallax provides clear and comprehensive data about operations within the company which fully covers the need for information at different levels for different groups of stakeholders. Review collected by and hosted on G2.com.

Sometimes I feel that the possibility to lave comment in particular area on the platform will enhance user experience. Review collected by and hosted on G2.com.

Parallax allows us to see details about employee time that were previously unavailable and allows us to plan ahead for future growth. Review collected by and hosted on G2.com.

The app could use some UX design help - it has a lot of functionality but is not always the easiest app to clearly see the information available because of the way it is organized. Review collected by and hosted on G2.com.

Parallax is really easy to use for the most part. I love how seamlessly it integrates with Harvest time tracking and can create reporting and data based on that information. Review collected by and hosted on G2.com.

Would love for the financial reporting to be more robust. Adding in an integration with QuickBooks for example would be a game-changer!

Also, a lot of the financial reporting basically reflects like a T&M engagement, assigning revenue to the hours an employee or department has conttributed to a project, which isn't always an accurate representation of the data at our organization. Review collected by and hosted on G2.com.

High level project views and data aggregation. Review collected by and hosted on G2.com.

User interface and functionality can be a bit clunky, requiring a number of clicks. Review collected by and hosted on G2.com.