The G2 on Parallax

Parallax Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional team collaboration in Parallax, enhancing support and project tracking effortlessly. (11 mentions)

Users value the seamless resource management of Parallax, leveraging insights for impactful business decisions and growth. (8 mentions)

Users praise the exceptional customer support from Parallax, making the onboarding process and issue resolution seamless and effective. (7 mentions)

Users value the resource allocation capabilities of Parallax, enhancing project management and financial forecasting across teams. (7 mentions)

Users find Parallax's ease of use enhances workflow efficiency and integrates seamlessly with existing tools for smooth operation. (6 mentions)

Users praise the seamless integrations with Harvest and HubSpot, enhancing project tracking and workflow efficiency. (6 mentions)

Users feel that there is a significant learning curve with Parallax, making onboarding and effective use challenging. (3 mentions)

Users find a steep learning curve with Parallax, requiring significant onboarding to fully utilize its powerful features. (3 mentions)

Users find complex usability in Parallax, struggling with organization and clunky interactions that hinder ease of access. (2 mentions)

Users report data inaccuracies in financial reporting, affecting the representation of project contributions and overall clarity. (2 mentions)

Users experience inaccurate data in financial reporting, which undermines trust and complicates adoption of Parallax. (2 mentions)

Top Pros or Advantages of Parallax

1. Team Collaboration

Users value the exceptional team collaboration in Parallax, enhancing support and project tracking effortlessly.

See 11 mentions

See Related User Reviews

Bruce M.

Mid-Market (51-1000 emp.)

5.0/5

"Simplifies resource planning and forecasting"

What do you like about Parallax?

Parallax excels not only in resource planning and forecasting but also as a collaborative partner. Their team is incredibly supportive and proactive,

Jon K.

Mid-Market (51-1000 emp.)

5.0/5

"Great support!"

What do you like about Parallax?

Looking at the market, there were a lot of tools to give us better insight into utilization forecasting from Harvest data. What makes Parallax stood

2. Resource Management

Users value the seamless resource management of Parallax, leveraging insights for impactful business decisions and growth.

See 8 mentions

See Related User Reviews

Bruce M.

Mid-Market (51-1000 emp.)

5.0/5

"Simplifies resource planning and forecasting"

What do you like about Parallax?

Parallax excels not only in resource planning and forecasting but also as a collaborative partner. Their team is incredibly supportive and proactive,

Gustavo V.

Small-Business (50 or fewer emp.)

5.0/5

"Pragmatic and wise element within our planning structure"

What do you like about Parallax?

Before Parallax I used to draft my planning with Spreadsheets, the problem with this approach is not matter what you'll always end up doing manual all

3. Customer Support

Users praise the exceptional customer support from Parallax, making the onboarding process and issue resolution seamless and effective.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"From chaos to clarity: A true game-changer for agency operations"

What do you like about Parallax?

Parallax has become our operational backbone. It finally gave us a single source of truth for forecasting, utilization, and financial planning. Our ac

Polly N.

5.0/5

"Essential for Data-Driven Resource Planning"

What do you like about Parallax?

I find Parallax incredibly easy to use, which significantly streamlines my workflow. The integrations with platforms like Hubspot and Harvest are seam

4. Resource Allocation

Users value the resource allocation capabilities of Parallax, enhancing project management and financial forecasting across teams.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"From chaos to clarity: A true game-changer for agency operations"

What do you like about Parallax?

Parallax has become our operational backbone. It finally gave us a single source of truth for forecasting, utilization, and financial planning. Our ac

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great onboarding process"

What do you like about Parallax?

The Parallax team have been excellent partners to us, taking in feedback, explaining nuances, and training our team. They've helped us better resource

5. Ease of Use

Users find Parallax's ease of use enhances workflow efficiency and integrates seamlessly with existing tools for smooth operation.

See 6 mentions

See Related User Reviews

Gustavo V.

Small-Business (50 or fewer emp.)

5.0/5

"Pragmatic and wise element within our planning structure"

What do you like about Parallax?

Before Parallax I used to draft my planning with Spreadsheets, the problem with this approach is not matter what you'll always end up doing manual all

Polly N.

5.0/5

"Essential for Data-Driven Resource Planning"

What do you like about Parallax?

I find Parallax incredibly easy to use, which significantly streamlines my workflow. The integrations with platforms like Hubspot and Harvest are seam

6. Integrations

Users praise the seamless integrations with Harvest and HubSpot, enhancing project tracking and workflow efficiency.

See 6 mentions

See Related User Reviews

Bruce M.

Mid-Market (51-1000 emp.)

5.0/5

"Simplifies resource planning and forecasting"

What do you like about Parallax?

Parallax excels not only in resource planning and forecasting but also as a collaborative partner. Their team is incredibly supportive and proactive,

Gustavo V.

Small-Business (50 or fewer emp.)

5.0/5

"Pragmatic and wise element within our planning structure"

What do you like about Parallax?

Before Parallax I used to draft my planning with Spreadsheets, the problem with this approach is not matter what you'll always end up doing manual all

Top Cons or Disadvantages of Parallax

1. Learning Curve

Users feel that there is a significant learning curve with Parallax, making onboarding and effective use challenging.

See 3 mentions

See Related User Reviews

Bruce M.

Mid-Market (51-1000 emp.)

5.0/5

"Simplifies resource planning and forecasting"

What do you dislike about Parallax?

Being such a robust tool there is a significant learning curve to setting it up and using it properly. The interface isn’t always intuitive and occass

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great onboarding process"

What do you dislike about Parallax?

The tool is so in-depth, which is great, but requires a lot of onboarding and training to get our full team on the same page of how we use it.

2. Steep Learning Curve

Users find a steep learning curve with Parallax, requiring significant onboarding to fully utilize its powerful features.

See 3 mentions

See Related User Reviews

Bruce M.

Mid-Market (51-1000 emp.)

5.0/5

"Simplifies resource planning and forecasting"

What do you dislike about Parallax?

Being such a robust tool there is a significant learning curve to setting it up and using it properly. The interface isn’t always intuitive and occass

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great onboarding process"

What do you dislike about Parallax?

The tool is so in-depth, which is great, but requires a lot of onboarding and training to get our full team on the same page of how we use it.

3. Complex Usability

Users find complex usability in Parallax, struggling with organization and clunky interactions that hinder ease of access.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Basic user for a small comms agency"

What do you dislike about Parallax?

User interface and functionality can be a bit clunky, requiring a number of clicks.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"In Depth Analytics"

What do you dislike about Parallax?

The app could use some UX design help - it has a lot of functionality but is not always the easiest app to clearly see the information available becau

4. Data Inaccuracy

Users report data inaccuracies in financial reporting, affecting the representation of project contributions and overall clarity.

See 2 mentions

See Related User Reviews

Meredith M.

Small-Business (50 or fewer emp.)

4.5/5

"Changes the way you'll think about planning work!"

What do you dislike about Parallax?

Would love for the financial reporting to be more robust. Adding in an integration with QuickBooks for example would be a game-changer! Also, a lot

Marcella W.

Small-Business (50 or fewer emp.)

4.5/5

"Parallax Streamlines our Resource Planning & Improves our Planning Forecasts"

What do you dislike about Parallax?

Looking back at our software evaluation journey, we'd definitely choose Parallax again. While we've encountered some minor issues worth mentioning for

5. Inaccurate Data

Users experience inaccurate data in financial reporting, which undermines trust and complicates adoption of Parallax.

See 2 mentions

See Related User Reviews

Meredith M.

Small-Business (50 or fewer emp.)

4.5/5

"Changes the way you'll think about planning work!"

What do you dislike about Parallax?

Would love for the financial reporting to be more robust. Adding in an integration with QuickBooks for example would be a game-changer! Also, a lot

Eric T.

Mid-Market (51-1000 emp.)

4.5/5

"Solid Planning Tool w/ Incredible Customer Support"

What do you dislike about Parallax?

Bugs and analytical anomalies pop on with some regularity and erode trust with our business users, particularly on the reporting side. The Parallax te

Parallax Reviews (24)

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Colleen L.

Director of Delivery

Small-Business (50 or fewer emp.)

9/10/2024

"Transforming Tool!"

5/5

What do you like best about Parallax?

Parallax has been a great tool for our small consulting organization. The tool has transformed how we resource our team to projects and review utilization. The ability to see and manipulate our revenue forecast based on the pipeline of work has brought much needed visibility across the leadership team. Review collected by and hosted on G2.com.

What do you dislike about Parallax?

I would like more customizable reporting and better representation of the budget on projects. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/20/2024

"Great platform and team. Requires organizational maturity to gain full benefit"

5/5

What do you like best about Parallax?

Parallax is an excellent platform for capacity forecasting and resource planning. The tool provides a level of insight that we previously did not have or had to obtain from spreadsheets. The Parallax team is committed to our success and provides proactive support to help us grow. Review collected by and hosted on G2.com.

What do you dislike about Parallax?

Getting the full benefit of Parallax may require more effort than you're anticipating. We onboarded with Parallax when many of our Sales, Project Management, and Operations processes were less mature. Getting the benefit of Parallax required investment in our processes and people. Ultimately, I think this is a benefit of the platform, though an unexpected one that you want to be prepared for. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/22/2022

"My parallax experience"

4/5

What do you like best about Parallax?

Being able to see employee assignments. Current state of the budget as well. I think the change log was a big win. I use it with Harvest. Not sure what it's competitor is. Review collected by and hosted on G2.com.

What do you dislike about Parallax?

Har to find help resources.

Video tutorials

Billable vs. non-billable hours - Parallax doesn't call that out

the help desk is very helpful but it would be better if you could learn from the tool when onboarding Review collected by and hosted on G2.com.

Brad S.

Vice President, Business Process

Mid-Market (51-1000 emp.)

7/13/2021

"Parallax is helping our company take the next step in our growth."

5/5

What do you like best about Parallax?

Parallax has helped enforce a greater degree of data validity across our sales, delivery, and finance operations. The team at Parallax have been great partners in helping us get up and running and also refine the product to our specific needs. Review collected by and hosted on G2.com.

What do you dislike about Parallax?

There can be some growing pains within your company as individual have to re-orient their work to how Parallax functions. Parallax is very focused on agile work practices…if you don't sell or think about your work that way, it might be challenging to adopt. We use Harvest for our time keeping—the way that Parallax connects to Harvest is a bit non-intuitive to the individual contributor. There isn't a 1-to-1 relationship between Parallax projects and Harvest projects. Now that we're up and running, this is really the only ongoing source of tension. Review collected by and hosted on G2.com.

What problems is Parallax solving and how is that benefiting you?

We now have better and more reliable visibilty of how our sales pipeline may impact our talent needs. Previously, the data coming from our sales tool (Pipedrive) wasn't wrong, but it also wasn't completely aligned to how we would be using it in delivery. Parallax helped enforce consistency between sales and delivery. Also, our prior talent planning tools were functional, but straining under our increased growth. Parallax sets us up well for continued growth on a purpose-built platform. Review collected by and hosted on G2.com.