Parallax Reviews & Product Details

We came to Parallax in 2024 looking for new software options since our contract was expiring with Kantata. Our experience with Parallax has been a breath of fresh air. Every person we met with was thoughtful and knowledgable about the product and the issues we were having with our tool set. Maddie, our CSR, has helped us through every step of the way and made sure any bumps we ran into were solved in a way that met our immediate needs. We were able to get up and running within PX in less than 2 months during the holiday season and fairly easily import our 3 years of historical data. The team has found the tool easy to use and was thankful for an easy onboarding and integration process. Review collected by and hosted on G2.com.

There are a few features that we have requested and are hoping to see delivered in the relative short term. While they weren't business critical features they would help us better utilize the system in a way that better meets our organizational needs. Review collected by and hosted on G2.com.

Parallax brings an absurd level of visibility across our entire agency as it relates to operations and finance - without requiring an undue amount of input/effort. Review collected by and hosted on G2.com.

It's expensive for what it is as a platform - that expense is easy to accept when you're also engaged with PX's excellent professional services team but once you're fully onboarded and self-sufficient the cost feels high. Review collected by and hosted on G2.com.

Parallax takes our resource management information and turns it into insights that can be used for actionable change in our organization. From forecasting resources (based on active projects & pipeline deals) to forecasting financials - and monitoring utilization, Parallax pulls it all together and from just a few weeks in was already providing data that we started to make business decisions based on. Review collected by and hosted on G2.com.

Every organization operates a bit differently. Parallax is taking commonalities across professional services organizations to build their platform. That means - it's not always going to match up to exactly what you have in your spreadsheet formulas or the way that your company does business. You may have to make some adjustments to the way your organization operates - or you'll have to decide whether your way is better and not use Parallax for that piece. With that being said, Parallax is EXTREMELY open to feedback and has made several adjustments based on the feedback that I've provided and we've been with them for less than a year. Review collected by and hosted on G2.com.

The Parallax team have been excellent partners to us, taking in feedback, explaining nuances, and training our team. They've helped us better resource our projects and unlock so much data we previously hadn't utilized. Implementing Parallax feels like a big step forward for our team! Review collected by and hosted on G2.com.

The tool is so in-depth, which is great, but requires a lot of onboarding and training to get our full team on the same page of how we use it. Review collected by and hosted on G2.com.

Parallax provides clear and comprehensive data about operations within the company which fully covers the need for information at different levels for different groups of stakeholders. Review collected by and hosted on G2.com.

Sometimes I feel that the possibility to lave comment in particular area on the platform will enhance user experience. Review collected by and hosted on G2.com.

Parallax allows us to see details about employee time that were previously unavailable and allows us to plan ahead for future growth. Review collected by and hosted on G2.com.

The app could use some UX design help - it has a lot of functionality but is not always the easiest app to clearly see the information available because of the way it is organized. Review collected by and hosted on G2.com.

Parallax is really easy to use for the most part. I love how seamlessly it integrates with Harvest time tracking and can create reporting and data based on that information. Review collected by and hosted on G2.com.

Would love for the financial reporting to be more robust. Adding in an integration with QuickBooks for example would be a game-changer!

Also, a lot of the financial reporting basically reflects like a T&M engagement, assigning revenue to the hours an employee or department has conttributed to a project, which isn't always an accurate representation of the data at our organization. Review collected by and hosted on G2.com.

High level project views and data aggregation. Review collected by and hosted on G2.com.

User interface and functionality can be a bit clunky, requiring a number of clicks. Review collected by and hosted on G2.com.

Parallax excels not only in resource planning and forecasting but also as a collaborative partner. Their team is incredibly supportive and proactive, always seeking feedback to enhance the platform and ensure success for their users. The integrations with Harvest and Hubspot are game changers and make tracking projects through the full project lifecycle much easier. Review collected by and hosted on G2.com.

Being such a robust tool there is a significant learning curve to setting it up and using it properly. The interface isn’t always intuitive and occassionally it suffers from performance issues when requesting large amounts of data. Review collected by and hosted on G2.com.

I love that it provides detailed hour plans for my team members who share their time across several projects and client accounts.

From a management standpoint it's amazing being able to project our costs and revenue to this detailed level and explore the potential profitability (or lack of) on potential projects. We've been able to using the hiring forecast to more confidently decide when to hire vs when to pull in a temporary contractor as well. Review collected by and hosted on G2.com.

Its a very powerful and robust tool, which I LOVE. It can be a bit overwhelming to master all the nuences and how best to utilize the reporting. Review collected by and hosted on G2.com.