
I use PaperTrail mainly for tracking and managing documents, and it solves several document management and tracking problems for me. It clearly shows where a document is, who handled it, and what action was taken, reducing the risk of documents getting lost. I really enjoy the simple and clean interface, reliable record-keeping, and clear status updates. The initial setup was too easy and straightforward, with account creation being simple enough to start using almost immediately. Review collected by and hosted on G2.com.
Some things need to be improved are limited customization, user interface could be more intuitive, notifications could be better. Review collected by and hosted on G2.com.