--- title: PaperTrail Reviews meta\_title: 'PaperTrail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 51 reviews by the users' company size, role or industry to find out how PaperTrail works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 51 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # PaperTrail Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by PaperTrail but has limited features. Are you part of the PaperTrail team? [Upgrade your plan](https://my.g2.com/papertrail/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Papertrail is an enterprise-grade document management and automation platform designed to digitize, process, and integrate documents into core business systems. Built for organizations handling high document volumes, Papertrail combines secure cloud storage, advanced OCR, workflow automation, and API-first integrations in a single platform. Documents can be captured from scanners, email, uploads, or APIs, automatically classified, indexed, and converted into structured data. Papertrail supports intelligent document processing for invoices, contracts, HR records, operational files, and customer documentation. Using OCR and rules-based automation, data is extracted, validated, enriched, and routed through configurable workflows such as approvals, exception handling, and downstream processing. The platform integrates directly with ERP, accounting, HR, and custom systems—including SAP S/4HANA—allowing extracted data and documents to flow seamlessly into existing business applications. REST APIs and webhook support enable tight integration with internal platforms and third-party software. Key platform capabilities include: • OCR-based data extraction and document classification • Centralized cloud document repository with full-text search • Workflow automation for routing, approvals, and validation • Version control and complete audit trails • Role-based access control and user permissions • Secure document sharing and collaboration • API-driven integrations and automated ingestion • Support for multi-branch and multi-entity deployments Security is built into every layer of the platform. Papertrail provides encrypted storage, granular access controls, activity logging, and traceability across the document lifecycle, helping organizations meet internal governance and compliance requirements. Papertrail is used across retail, automotive, healthcare, HR, and professional services to streamline invoice processing, employee onboarding, client file management, and legacy archive digitization. By eliminating manual data capture and disconnected systems, Papertrail reduces operational costs, improves accuracy, and accelerates document-driven workflows. Designed for scalability and flexibility, Papertrail supports both SMBs and large enterprises looking to modernize document operations and build a paperless, automation-first environment. * * * Seller [Egis Software](https://www.g2.com/sellers/egis-software-4ce2e18e-2ad6-4673-94f7-28eda469656d) Discussions [PaperTrail Community](https://www.g2.com/products/papertrail/discuss) Solution Type Best-of-Breed Overview by Yoni Lazarus (Manager) Show More ## Pricing Pricing provided by PaperTrail. ### Per User Starting at $10.00 1 User Per Month ### Starter Starting at $50.00 [ View More Pricing Information ](https://www.g2.com/products/papertrail/pricing) ## Top-Rated Alternatives [ ![Dropbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dropbox") Dropbox 4.4/5(31,415) ](https://www.g2.com/products/dropbox/reviews) [ ![Laserfiche](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ ![Microsoft OneDrive for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft OneDrive for Business") Microsoft OneDrive for Business 4.3/5(10,413) ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) [ View All Alternatives ](https://www.g2.com/products/papertrail/competitors/alternatives) ## User Insights Average based on 51 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## PaperTrail Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Feroz S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Feroz S.") FS Feroz S. Accounts Manager Small-Business (50 or fewer emp.) 1/22/2022 "Best Log Management with Team Members" 5/5 What do you like best about PaperTrail? It's one of the best log management with team features, and also it has a speedy setup for usage. it has powerful services with best features. the one i like most is alerting one. the app will remind me if i forget my work on time. Review collected by and hosted on G2.com. What do you dislike about PaperTrail? I Don't think any dislike in this App. one I can suggest is about pricing. New customers will be happy if they offer one month trial period, that's it. rest everything is ok Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? Papertrail reduces the wastage of our time from being working hours. We are happy to have this app which makes us easy for our log management. whenever we forget anything the app will remind us the notification. Review collected by and hosted on G2.com. Show More 1/23/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sachin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin M.") SM Sachin M. Technical Manager Enterprise (\> 1000 emp.) 1/13/2022 "PaperTrail review" 4.5/5 What do you like best about PaperTrail? I am able to log in whatever information I can in the code base, and it reflects very well in the papertrail. This means without debugging on live I can have logs on live, which will help me find the cause of any issue. Review collected by and hosted on G2.com. What do you dislike about PaperTrail? I haven't seen particularly any downside of using paper trail. Hence I don't have any dislike about using paper trail. In fact it is always a helpful tool to be used. Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? I am able to log in whatever information I can in the code base, and it reflects very well in the papertrail. This means without debugging on live I can have logs on live, which will help me find the cause of any issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/31/2022 "Monitoring and aggregating logs made simple" 4.5/5 What do you like best about PaperTrail? The company can gain useful insights from the log tracking and can retrieve valuable information from it. It takes all the valuable information from the user's system like username, device ID, app version, time stamps. It has a great ability for visualization and provides analytical data without any great hassle. It's easy to set up and has a good price. Review collected by and hosted on G2.com. What do you dislike about PaperTrail? Not user-friendly and has a good learning curve for new beginners. It doesn't have good documentation to start off. So you need to connect with the support first in case you are stuck. Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? It saves and shows logs according to your need, so it helps users save lots of time and effort. The software is very useful and stable, so I would recommend this to others. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ZC Zachary C. Tier 3 Engineer Enterprise (\> 1000 emp.) 2/1/2022 "Affordable cloud log aggregation, easy to setup" 4/5 What do you like best about PaperTrail? Tools available to help setup Windows and Linux hosts as well as firewalls and switches make testing and setting this up a breeze, and the free trial lets you see if it will work for your environment Review collected by and hosted on G2.com. What do you dislike about PaperTrail? The cost can be high when the volume gets larger, the product works very well for small to medium deployments but does not scale as well for larger environments. Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? We found PaperTrail is a good fit for clients who have compliance requirements to retain log data but do not have the infrastructure to host servers themselves or have a dispersed team Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") AF Verified User in Facilities Services Small-Business (50 or fewer emp.) 11/17/2022 "Papertrail Automates my onboarding" 5/5 What do you like best about PaperTrail? Cloud, Fast, Easy to use Automation and workflow preprocess customers for me Review collected by and hosted on G2.com. What do you dislike about PaperTrail? Hard to find any downsides, papertrail caters to all my needs Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? Automates client onboarding, contract signing, scheduling, payments Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") UM Verified User in Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 7/25/2022 "Review of papertrail" 4/5 What do you like best about PaperTrail? It rovides lightning-fast log management tools for search, live tail, flexible system groups, team-wide access. Review collected by and hosted on G2.com. What do you dislike about PaperTrail? It’s cost structure was confusing at first Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? The ability to have multiple machines per host is really nice feature. Additionally, the ability to send errors by email, webhook or with any other integration is nice too. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") CC Verified User in Commercial Real Estate Small-Business (50 or fewer emp.) 8/23/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Useful log management ever seen | Easy for developers to debug" 5/5 What do you like best about PaperTrail? What I like most is debugging line by line with code. Those are the most useful tools for many developers. If we get any error in particular line, then we can check it, and also it is giving SQL query logs that I am using with Ruby On Rails. So it is awesome to use for developers. Review collected by and hosted on G2.com. What do you dislike about PaperTrail? Not so much that I dislike. But I can recommend this for use. Review collected by and hosted on G2.com. Recommendations to others considering PaperTrail: If you are a Ruby On Rails Developer, and facing an issue with getting proper logs, then I will surely be recommended PaperTrail. Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? I am solving a logging mechanism with Paper Trail, where I don't need to login into the root of the server and need to open files and need to find all longs. Here, I got pure logging system where I can see errors as well as clear idea about where it occurs. Also, I have got benefits for searching logs and mostly it is easily fast set up with Ruby On Rails. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Igor G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Igor G.") IG Igor G. Security Engineer Small-Business (50 or fewer emp.) 10/15/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Perfect log management" 5/5 What do you like best about PaperTrail? Managing billions of logs messages with easy and fast setup, and integrate with full external already in place services. Also, analytics services are already available after setup. Review collected by and hosted on G2.com. What do you dislike about PaperTrail? Custom parsing not easy to setup, if you work with regex. Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? Sending applications logs and sysmon security log and aggregate it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gagan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gagan K.") GK Gagan K. Senior SDET Computer Software Mid-Market (51-1000 emp.) 8/4/2021 "Real time log management tool" 5/5 What do you like best about PaperTrail? It helps in getting the application logs, system logs in real-time and you will be alerted in case of a mishap Review collected by and hosted on G2.com. What do you dislike about PaperTrail? Well, I pretty much like all the features of it so there are no cons for me. Works like a wonder Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? It helps in analyzing the errors in the applications, and with a quick search, you can quickly identify the error instead of going through a heap of logs Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/2/2019 "PaperTrail is great" 5/5 What do you like best about PaperTrail? Papertrail is very easy to search for errors and user actions, easy to use, logs are logical and verbose Review collected by and hosted on G2.com. What do you dislike about PaperTrail? Sometimes the search is a bit fickle and you need to be very specific but for general search it is perfect Review collected by and hosted on G2.com. Recommendations to others considering PaperTrail: It's a great add on to heroku apps Review collected by and hosted on G2.com. What problems is PaperTrail solving and how is that benefiting you? I am a test engineer and use it all the time to check on releases and to investigate issues and outages for out many heroku apps Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about PaperTrail? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about PaperTrail ](https://www.g2.com/products/papertrail/discussions/new) ![‏emkan‏ f.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "‏emkan‏ f.") ‏F ‏emkan‏ finance.com.sa • Last activity over 3 years ago © 2023 جميع الحقوق محفوظة. لمنصة إمكان العربية 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/2023) GU Guest User • Last activity over 3 years ago What is log management tool? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-log-management-tool) [ View all Discussions ](https://www.g2.com/products/papertrail/discuss) ## Pricing Options Pricing provided by PaperTrail. ### Per User Starting at $10.00 1 User Per Month ### Starter Starting at $50.00 ### Standard Starting at $100.00 [ View More Pricing Information ](https://www.g2.com/products/papertrail/pricing) ##### ##### PaperTrail Features File Management Device Syncing Web Interface File Type Support Collaboration File following File Sharing Simultaneously Editing Administration User and Role Management Policies and Controls Device Management [ View More Features ](https://www.g2.com/products/papertrail/features) ##### Categories on G2 [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Document Management](https://www.g2.com/categories/document-management) ##### Explore More [AxisCare vs WellSky Personal Care vs Axxess for home care agencies: which home care management system are operations managers finding most reliable based on user reviews?](https://www.g2.com/discussions/axiscare-vs-wellsky-personal-care-vs-axxess-for-home-care-agencies-which-home-care-management-system-are-operations-managers-finding-most-reliable-based-on-user-reviews)[Which content curation platforms handle platform-specific features like hashtag aggregation reliably at scale?](https://www.g2.com/discussions/which-content-curation-platforms-handle-platform-specific-features-like-hashtag-aggregation-reliably-at-scale)[Most reliable machine learning app for startups](https://www.g2.com/discussions/what-s-the-most-reliable-machine-learning-app-for-startups) [Semrush vs SpyFu for paid search intelligence: which gives a performance marketer more to work with?](https://www.g2.com/discussions/semrush-vs-spyfu-for-paid-search-intelligence-which-gives-a-performance-marketer-more-to-work-with)[Best software for digital menu boards in restaurants](https://www.g2.com/discussions/what-s-the-best-software-for-digital-menu-boards-in-restaurants)[Pros and Cons Details](https://www.g2.com/products/papertrail/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)