GC

Grady C.

President & CEO

Small-Business (50 or fewer emp.)

11/29/2021

"The best product for quoting manufacturing projects and they provide over the top customer service."

5/5

What do you like best about Paperless Parts?

It's individually constructed to fit our needs for analyzing and quoting projects. The software identifies problems and allows us to work with our customers to help resolve these. Additionally, it enables us to quote and track our quotes with speed and accuracy. Paperless customer service is quick and very helpful. The product is constantly updated to meet current and future needs and integrates with our ERP.

Since the product is web-based, it allows us to work remotely and with any computing device available, which increases the speed at which we can reach our customers.

I think they are helping to change the culture of manufacturing by automating and innovating the digital environment. It's not just about quoting the process; it's rethinking how to make the process work for both the shop and the customer. Review collected by and hosted on G2.com.

What do you dislike about Paperless Parts?

I wish it worked better with Safari.

My wish is that Paperless would morph into an ERP, but it appears that they are aligning themselves with Pro Shop, which seems to be a fine program, not entirely of Paperless design or culture but we are planing to switch our ERP to Pro Shop. Review collected by and hosted on G2.com.

What problems is Paperless Parts solving and how is that benefiting you?

Paperless handles assemblies well and reduces our work by hours.

Customers comment and like the way we can communicate with Paperless and the speed at which it happens.

Information is readily avialiable and helpful. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

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4.6 out of 5 · Verified reviews from real users

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