What do you like best about Paperguide?
Good organization of Sources (Tags and Folders)
Customer support was available live when needed, competent and friendly.
3rd level support was able to fix a more complex issue with a document of mine within 24h.
I expect to start using the app more frequently, after an overwhelmingly positive experience with my first serious research article.
Relevant practical features are being added at a reasonable speed.
Many powerful advanced features (e.g. compare documents with a customizable table).
Big selection of citation styles.
Good search results.
Productivity boost of about factor 6-8 for me as a user new to the product (generally experienced in academic writing to high standards and use of AI writers). Review collected by and hosted on G2.com.
What do you dislike about Paperguide?
The many powerful features of Paperguide do require some time to work your way around in the app, to get the most out of it. I have not yet discovered all possibilities. So, the learning curve is comparably steep, but I expect with time, learning, and experience, the productivity boost provided by the product will even increase for me. But personally, I prefer to have these features over a product that is super intuitive to use, but lacks helpful functionality.
Ease of Use / Ease of Implementation:
For less experienced users the load of features might be a bit intimidating, so the product addresses frequent power users better than occasional use by less experienced users without academic background.
The reference manager often does not assign the right document type to a source, which makes manual corrections necessary, if citations should match academic standards.
Maybe the interface could provide an easy mode or assisted mode for less experienced users.
Ease of Integration:
Concerning the document writer, articles created can be exported as Word documents. Other formats would be desirable (.md, .rtf). I had some minor problems with loading the exported document into Word, but Word was able to auto fix the document. Import to the online version of Word did not work immediately. Review collected by and hosted on G2.com.