David B.
DB
David B.
Systems and Technology Manager
Mid-Market (51-1000 emp.)
"Paperform delivers for our charity"
4.5/5
What do you like best about Paperform?

Paperform is so intuitive and simple to use, making it easy for our team to create beautiful yet powerful forms without any technical headaches. We especially appreciate the clever and powerful conditional logic built in, which allows us to create forms that adapt to each supporter and keep our data relevant. Even though we probably only utilise a quarter of what the product can do, whatever we use it for, it always delivers.

We’ve been with Paperform on their journey over several years now, and it consistently supports both our charity and our supporters. The platform has grown and improved over time, but it remains easy to use and reliable, and the support team is always helpful and responsive when we need them.

As a nonprofit, price is important, and Paperform has always looked after us on that front. It offers a good balance of functionality, ease of use, and value, making it a practical and dependable choice for our organisation. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

There's not really anything to dislike. MFA on login is a bit of a hassle, but that's on pretty much everything these days. Review collected by and hosted on G2.com.

Response from Dean McPherson of Paperform
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David, thank you so much for your review and for being with us over the years! We're really glad to have grown alongside your charity and to hear that Paperform continues to deliver value for both your team and your supporters. It’s great to know you’re finding the platform intuitive, flexible, and a good fit for your needs. Thanks again for sharing your experience!

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great Combination of Design Excellence + Technical Functionality"
4.5/5
What do you like best about Paperform?

The capabilities of Paperform have an incredibly broad scope - well beyond most ordinary form builders. Coupled with the very flexible design varieties, it's a complete package. Finally, the entire platform is backed up with VERY available and responsive support. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Nothing really. Occasionally, they will enhance/upgrade the product (even in subtle ways) and I won't know about it until I encounter something "odd" or "not quite right" with my existing forms. It's not the platform's fault, I just wasn't aware of the change or improvement. Review collected by and hosted on G2.com.

Response from Dean McPherson of Paperform
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We're thrilled to hear that Paperform’s technical chops, design capabilities, and phenomenal support crew have made such a strong impression.

We do appreciate your note about product updates. While we’re always working behind the scenes to keep Paperform evolving, we understand it can be unexpected when changes affect existing forms. A great way to stay in the loop is by keeping an eye on our newsletter, where we share product releases, improvements, and tips to help you get the most out of the platform.

Thanks for sharing your experience!

Luis G.
LG
Luis G.
SEO/SEM Search Engine Marketing Analyst
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly Platform with All-in-One Features"
5/5
What do you like best about Paperform?

This platform is straightforward to use and highly efficient, offering all the basics covered in one place. Excellent! Review collected by and hosted on G2.com.

What do you dislike about Paperform?

white label is optional, and only one calendar integration per account Review collected by and hosted on G2.com.

Response from Dean McPherson of Paperform
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Thanks for your review, Luis! We're glad to hear you've found Paperform efficient and easy to use for connecting leads to your customers.

Did you know you can connect multiple calendars using our Appointments field? Our team would be happy to walk you through how to set that up.

We'd also love to hear more about your white-labelling needs. Our Agency+ plan might be just what you're looking for! You can reach us at support@paperform.co or via live chat anytime.

See how Paperform improved
Craig C.
CC
Craig C.
Owner
Small-Business (50 or fewer emp.)
"Bern with this company since 2016. The best!"
5/5
What do you like best about Paperform?

I use paperform for all my clients websites due to the accuracy and the amazing number of integrations and features that cover pretty much everything I will ever need.

The Service is immaculate. The company is honest, transparent and a pleasure to deal with.

Love Paperform Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Nothing not to like 👍

Brilliant company Review collected by and hosted on G2.com.

Response from Dean McPherson of Paperform
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Craig, thanks for your incredible review and for sticking with us all these years! We’re thrilled to hear that our features and integrations continue to deliver what you need, time and time again. Thanks for being part of the Paperform community — we’re lucky to have you!

Shariq G.
SG
Shariq G.
Executive Director
Small-Business (50 or fewer emp.)
"Flexible and easy to use platform"
5/5
What do you like best about Paperform?

I love that Paperform is very easy and intuitive. Compared to some of the higher priced platforms out there, it is functional and the interface is really nice. What I really appreciate is that the features are constantly evolving and they keep adding in new extras which make life easier. Also, the Zapier integration is a life saver! Review collected by and hosted on G2.com.

What do you dislike about Paperform?

I wish I could use it as a full fledge survey solution with built in analytics such as qualtrics. HOWEVER, if that were the case then it would lose its identity and it would be way outside of our budget. Review collected by and hosted on G2.com.

Response from Dean McPherson of Paperform
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So glad to hear you're enjoying Paperform, Shariq! Thanks for being part of the journey as we continue to evolve and release new features.

We understand wanting to get the most out of your survey data — which is why we recently released our AI Insights tool, designed to make reporting on data so much easier! If you haven’t yet, you can check it out here: https://paperform.co/help/articles/ai-reports-guide/ — we think you’ll love it. If you have any questions, reach out anytime!

See how Paperform improved
Dave C.
DC
Dave C.
Electrical Supervisor
Small-Business (50 or fewer emp.)
"Paperform - The Clean and Easy way to collect data"
5/5
What do you like best about Paperform?

Paperform's clean UX and editor make it easy to pick up and powerful to master. With a load of configuration and integration options it's a one stop shop for data gathering for employee to/from employer and customer to/from company.

The staff are friendly and helpful and the AI chatbot is refreshingly informative.

Good work! Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Pulling data to Paperform seems like a bit of daunting task requiring code, I hope there is a simpler editor integration for this task either already present (that I haven't found yet) or in the future. Review collected by and hosted on G2.com.

Response from Dean McPherson of Paperform
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Dave, thanks for your review! We’re thrilled to hear you’re enjoying Paperform’s clean editor and integrations, and that our team and AI chatbot have been able to help along the way.

We appreciate your feedback about pulling data into Paperform. Our team is always working to simplify workflows, so we’ll share this suggestion with our product team. In the meantime, our API Powered Dropdowns feature is the best way to achieve this - and if you’d like to chat through setup options, our support team would be happy to help!

Ka Man L.
KL
Ka Man L.
Director
Small-Business (50 or fewer emp.)
"Beautiful Design, Powerful Features, and Outstanding Support"
5/5
What do you like best about Paperform?

Beautifully design, easy to use and powerful features. Most importantly, their support teams are amazing. They solve almost all my problems when I am stuck in creating complex forms Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Currently I am satisfied with everything Review collected by and hosted on G2.com.

Response from RJ van Beek of Paperform
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Exactly what we love hearing! Thank you for your kind review, and especially your kind words about our team - they love what they do.

Verified User in Information Services
UI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Paperform is by far the best form builder out there"
5/5
What do you like best about Paperform?

Having tried several other formbuilders, not only does Paperform's builder feel more customizable and robust compared to its competitors, what really sets Paperform apart is its customer service. They really do go above and beyond to help you accomplish what you set out to build. Even after having used a lot of different SaaS across several industries, Paperform's customer service really stands out. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Nothing in particular really comes to mind. Review collected by and hosted on G2.com.

Response from RJ van Beek of Paperform
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What a wonderful review. We’re so glad Paperform has felt like the right mix of power and flexibility for you. Hearing that our support team stood out (even compared to other SaaS you’ve used) means a lot. We’re lucky to have a crew that genuinely cares about helping people get where they want to go.

It’s awesome to know that building powerful forms feels easy with Paperform. Thanks again for trusting us with your work—we don’t take that lightly.

Verified User in Photography
AP
Verified User in Photography
Small-Business (50 or fewer emp.)
"Easy to use, looks great, always adding new features"
5/5
What do you like best about Paperform?

Paperform is by far the best form tool we tried. It looks great, it’s hugely customisable, new features are constantly added…support is quick. It’s an absolute no brainer if you need to create smart forms for your business Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Honestly not a lot. It’s a little hard to wrap your head around some of the more advanced features but there’s plenty of information available to learn. If you’re familiar with excel logic it’s much easier to use the advanced calculation fields. Review collected by and hosted on G2.com.

Response from Dean McPherson of Paperform
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Thanks so much for your review! We're glad to hear Paperform is helping take the busywork out of your business ops and making customer data collection easier. We know some of the more powerful features can be a lot at first, but it’s great to hear our guides helped (and our support team’s always here if you need a hand!). We’re always working to improve and add new features, so we hope Paperform keeps delivering tons of value for you.

Dave P.
DP
Dave P.
General manager
Small-Business (50 or fewer emp.)
"Solves many problems for me and keeps adding features"
5/5
What do you like best about Paperform?

Simple and fast to set up forms for any purpose, even to take payments. And then can integrate with databases and share the results into Google Sheet with ease. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

It’s made me more judgmental about other forms and less patient with other form-interfaces I work with. Review collected by and hosted on G2.com.

Response from Dean McPherson of Paperform
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Dave, thanks so much for your review! We’re glad to hear Paperform is helping you across so many use cases — sounds like you’re really putting the platform to work! Thanks for being part of the Paperform community!