RB
Richard B.
Administrateur Systèmes
Enterprise (> 1000 emp.)
"More than 10 years of use, a true joy!"
5/5
What do you like best about PaperCut?

What I like the most: the follow me feature, the ease of management and implementation, the support for different copier brands, the integration with an LDAP/AD. The availability of PaperCut support in case of issues. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

What I like the least might be the impossibility of having a Papercut Master cluster. But this is not Papercut's responsibility; it is due to the difficulty of setting up and maintaining an SQL database replication and also to Microsoft's discontinuation of the printer cluster function. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Papercut, a print management game changer"
5/5
What do you like best about PaperCut?

Easy to install on multiple printers.

Easy to link Windows Server AD to Papercut and bulk send printer PIN details to users.

Easy to setup and install on multiple BYODs on campus.

Excellent support directly with Papercut themselves.

I can automate monthly reports for the finance team based on their requirements for usage and billing.

Print via your phone effortlessly.

We use this daily.

Support assisted us to easily integrate this into our campus systems. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

As far as I know, it can't manage multiple operating system drivers for a single "click this link to install" option for a BYOD campus. However, it does work with sending out a link for Windows and Mac separately. Review collected by and hosted on G2.com.

Alan V.
AV
Alan V.
Facilities Manager
Mid-Market (51-1000 emp.)
"My review of Papercut"
4.5/5
What do you like best about PaperCut?

I love that I can monitor and limit users print, scan and copy quantities and receive a monthly report to my inbox automatically. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

The user interface is just a little awkward. The digital keyboard is hard to use efficiently. The time it takes to switch tasks is a bit long and time consuming. Review collected by and hosted on G2.com.

Eddie K.
EK
Eddie K.
IT Director
Mid-Market (51-1000 emp.)
"PaperCut has reduced our printing costs greatly."
5/5
What do you like best about PaperCut?

All print jobs are accounted for, no more random print jobs left at the printer. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Nothing really, it's as close to perfect as it gets. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Great Customer Service"
5/5
What do you like best about PaperCut?

Easy to use, user friendly interface and great control over print management Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

We faced issued with Client Auto Update Feature, it is not updating the clients promtly and there is no visibility in the Papercut portal to update us how many clients has which application versions. We have over 1500 users and the bug in the older client versions are creating pain for us. If this feature could visibility feature could be added, it would be great. Review collected by and hosted on G2.com.

Danny B.
DB
Danny B.
Administrator
Mid-Market (51-1000 emp.)
"PaperCut has truly revolutionized our printing processes!"
4.5/5
What do you like best about PaperCut?

Its user-friendly interface makes managing print jobs a breeze. The software's ability to track and control printing has significantly reduced waste and saved us money. Highly recommend PaperCut for any organization looking to streamline their printing!" Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

One minor drawback is that the initial setup for more complex environments can be a bit intricate. A more streamlined onboarding process would be a welcome improvement. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"An easy to use and feature rich print management software"
5/5
What do you like best about PaperCut?

Papercut has an intuitive UI and wonderful documention. It has helped us cut down on unneeded printing, and provides a very convient print release system for our staff. Unless somethnig seriously changes, we will be sticking with it for years to come. We first started with PapercutNG and migrated to PapercutMF for intergration with our copiers which went super smooth. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

If there was a way to pass more printer specific options to the Mobility Print provider, then we'd have almost no compaints. Review collected by and hosted on G2.com.

Verified User in Legal Services
CL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Solid product - Smart support"
4.5/5
What do you like best about PaperCut?

It is a solid product and it customizes well; The Support team is super-friendly AND Smart -- they know their product.

I've worked with Randy at ACD-I many times to get PaperCut to sync with our Product (ActionStep Legal Accounting -- formerly "Soluno") and he and his team have always delivered a functional integration;

It is always a pleasant experience to deal with the team andthe Product. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

It just works! I have no criticism about the product at all. Review collected by and hosted on G2.com.

Mauro F.
MF
Mauro F.
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Centralization, security and regulatory compliance"
5/5
What do you like best about PaperCut?

The convenience of having just one print queue to manage is priceless, and with guest printing I have solved the problem of having our guests print at the company. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

I like everything at the moment, the software is completeI like everything at the moment, the software is complete Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"A perfect solution in complex reality"
4.5/5
What do you like best about PaperCut?

The print control software has definitely revolutionized our cost management and control system. The biggest impact has been in user management, which in the past was done on each individual machine but is now controlled centrally. This way of acting has allowed us to:

- precisely control users;

- we can define precisely which resources each can use;

- when changing machines, the user transfer operation no longer exists, only the new resource needs to be updated. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Nothing in particular, but I would suggest better management of the reporting part. Review collected by and hosted on G2.com.