The setup of the product and the way you can take the database from one site to another. or update the system from one pc to another Review collected by and hosted on G2.com.

not knowing what all the function do and how to change.

ie change Admin password from 8 to 6 character or up it to a more secure 20 characters by default Review collected by and hosted on G2.com.

The program is easy to use and accurately tracks users printing. I supervise a library and computer lab PaperCut makes dealing with printing accounts for over 300 users easy. It also easy to make changes to printing costs and restrict user accounts if needed. Customer support is very helpful when I need them. For example, I had a server failure and had to reinstall the program. Customer support made it easy. Review collected by and hosted on G2.com.

I have not had any problems with the PaperCut program. The only issues I have had were the result of hardware on our department's side of things. Review collected by and hosted on G2.com.

User management is simple and intuitive, the reporting section is clear, and many useful reports are already built into the system and can be used right away Review collected by and hosted on G2.com.

The installation is quite long and complicated. You need a Windows server where you first have to install the entire print server component and then install PaperCut, which still has to be set up almost from scratch in terms of printers.

Deployment with a single zone is not usable. It would be nice to have multi-zone for free and be able to choose printers from those already installed on the server, without having to clone them from a PC with a special application Review collected by and hosted on G2.com.

PaperCut has made it really easy and quick for me to roll out updates to our printing system. The software is simple to use, runs smoothly, and is easy to navigate. We had a couple of small setup issues at the start, but they were resolved quickly thanks to support from both our supplier and the PaperCut support team.

The back end also allows me to keep costs under control, track high usage and reduce waste – great for an Enviroschool. There are helpful reminders for staff when printing, which cut down on waste by encouraging people to only print what they really need.

The secure printing feature means my teachers can send their documents to the printer, but the documents only print when they’re physically at the printer to release them. This prevents anyone else from accidentally picking up private or sensitive information.

Staff can easily install the printers easily via a link and very straightforward instructions - saves me sooooooo much time! Review collected by and hosted on G2.com.

Needs to have by the sheet quotas not just $$

Maybe look into the the clash with google - you have to shut your google chrome down to install the drivers. Review collected by and hosted on G2.com.

I received a call directly from the company to do a free software update Review collected by and hosted on G2.com.

It is challenging to update the server. I would like a function that updates automatically. Review collected by and hosted on G2.com.

The 'follow-me' print aspect is a great benefit to our 19-story HQ, allowing people the ability to produce their print jobs from any printer in the building. Review collected by and hosted on G2.com.

We replaced NSI with PaperCut. The biggest complaint I receive is the lack of the ability for users to access and print previously printed jobs. We were told years ago that this would be a future component in PaperCut, but here we are years later and we still do not have this feature. Review collected by and hosted on G2.com.

The ease of installing the product on to the laptops. Review collected by and hosted on G2.com.

Sometime just random the machines stop connecting. Review collected by and hosted on G2.com.

Reliability, Flexibility, ROI, OS agnostic and simple setup and maintainence. Support is amazing and integrating into multi site business model or single site it's just so seamless. Review collected by and hosted on G2.com.

no fully cloud version as yet - familiar with Hive, but that is not really Papercut MF Cloud. Review collected by and hosted on G2.com.

For now, nothing; it slows down the server and there's no other way to implement it. Review collected by and hosted on G2.com.

Because I haven't received any support so far, having it installed puts a heavy load on the server and slows down all the services. Personally, I don't have a suitable option to apply it to my educational center. I've written, but they don't give me any options. Many different people answer, and they never follow up on the real issue. Review collected by and hosted on G2.com.

We are moving to sso and online top up using online Review collected by and hosted on G2.com.

Would like some improvement on the reports Review collected by and hosted on G2.com.