The function of the site server and the secondary server. Review collected by and hosted on G2.com.

The issue of licensing is a problem: they do not allow time to acquire or renew the license, as the client requires additional time to request the addition. Review collected by and hosted on G2.com.

The bugs, ironically, enough. Publicly listed "Known Issues" page means I don't waste hours troubleshooting something that's above my paygrade. Review collected by and hosted on G2.com.

Better Azure Single Sign On support would be nice Review collected by and hosted on G2.com.

very user-friendly interface, and easy configuration Review collected by and hosted on G2.com.

the configuration of agents is not reporting well Review collected by and hosted on G2.com.

Software is so easy to manage as well as being very customizable. Their Implementation team as well as support has been impeccable. Review collected by and hosted on G2.com.

At this point, I have nothing negative to say about the product. Review collected by and hosted on G2.com.

New things... nothing new for me in particular. PaperCut works as advertised. Review collected by and hosted on G2.com.

I like PaperCut just fine. I like PaperCut just fine. Review collected by and hosted on G2.com.

I like PaperCut's user interface and the ability to add printers easily. The vast amount of guides available for third-party integrations is quite helpful, especially when working with active directories. It simplifies giving access to existing staff members without needing to set up new accounts for each person. I also appreciate PaperCut's great tracking abilities, including the ability to track jobs of printers not sent through PaperCut itself. Review collected by and hosted on G2.com.

I would like for when printers get the red color next to them for being down, that PaperCut gives you as much detail as possible as to why it is down, most likely using the information from the printer. Also, there was a learning curve with the initial setup, but I got over it pretty quickly, being a one-man team. Review collected by and hosted on G2.com.

Papercut’s on-premise solution was very reliable, easy to maintain, and it integrated well with our Microsoft environment. Review collected by and hosted on G2.com.

Their cloud hosted only option was a bit lacking. PaperCut Hive I have done a few demo's with, just didn't have the things we were looking for and tried to do too much. Review collected by and hosted on G2.com.

I like that PaperCut makes it easy to manage printing across the network. It works smoothly with our Kyocera printers and links well with our Active Directory setup, which helps manage users and permissions automatically. The card tap feature is really convenient, and I like the security it provides for releasing print jobs. It’s also great for tracking usage and keeping printing costs under control. Review collected by and hosted on G2.com.

Sometimes it can be a bit tricky to configure, especially when setting up new printers or syncing with AD groups. Also when we apply the apply the updates some features of the Kyocera printer does not work. The reporting pages can load a bit slow at times, and the interface could use a more updated look. But once it’s all set up, it runs very reliably. Review collected by and hosted on G2.com.

I appreciate how PaperCut contributes to agility in daily life, especially in its use with users, allowing for effective and direct synchronization. The system allows easy authentication for users through badge, CPF, or user login. I like the fact that if a job is not used, it is not charged, which is highly economical and efficient. The initial setup process of PaperCut was extremely easy, thanks to the support material provided, which is educational and well-organized, making the implementation smooth. This gives me confidence to recommend PaperCut, which I will do with enthusiasm, as evidenced by my score of 10 on a scale of 1 to 10. Review collected by and hosted on G2.com.

I think PaperCut could have more ease in synchronizing with people from Google Cloud. It would be useful if users could send prints directly, without the need to have the printer installed. Currently, adding printers in Google Cloud for direct printing is a bit difficult to analyze without this prior installation. Review collected by and hosted on G2.com.

I love how PaperCut enables printing from iOS devices, which is particularly crucial for our school district as we lack iOS-native printers. This capability allows seamless printing on our enterprise HP printers, ensuring functionality with high-standard equipment. The feature to print from iOS devices is invaluable given that most iOS-compatible printers are not enterprise level like the HPs we use. Another aspect I appreciate is the ability to limit and control which printers different user groups, like students and teachers, can access. This functionality is essential for managing print resources effectively across our district, allowing exclusive settings, such as unlimited prints for teachers and restricted access for students at certain printers. Additionally, the setup process of PaperCut was straightforward and easy, involving merely an installation on our print controller. The initial ease of setup was significantly beneficial for integrating with our existing infrastructure. Review collected by and hosted on G2.com.

I dislike that PaperCut does not have an automatic active directory update feature. I have to manually update from the active directory whenever I want to refresh users and user groups, as it doesn't automatically recognize changes. Review collected by and hosted on G2.com.