My users love the FindMe feature, the ability to send a print job to the server, and only release it to the printer when they badge in. Not worrying about anyone seeing sensitive information is great, and we have been able to remove personal printers from desks and offices saving money on toner cartridges and individual printers. Review collected by and hosted on G2.com.

If I have to criticize anything, the setup is very complex! Review collected by and hosted on G2.com.

Better pricing to kill competition to win for papercut Review collected by and hosted on G2.com.

So far I have enjoyed my first install base. So no dislikes Review collected by and hosted on G2.com.

We have been using PaperCut for 3 years now. We migrated from AD printer management. The migration was flawless, and within weeks our printer related Tickets dropped 30%. Papercut is extremly simple to use, which means 80% of people had the ability to figure it out without too much handholding. In the 3 years, we have had 2 issues due to updates, and the PaperCut customer support was able to get us back on track within hours. Review collected by and hosted on G2.com.

I would like to see the mobility side of papercut the be merged with Papercut NG, and or have the ability to manage both from a single dashboard. Seems strange having two sperate installs. Review collected by and hosted on G2.com.

Enables cost allocation and visibility of print fleet Review collected by and hosted on G2.com.

Could be easier to choose custom AD fields Review collected by and hosted on G2.com.

PaperCut is a comprehensive print management software known for its strong customer support and seamless integration with various systems, making it ideal for businesses, schools, and organizations of all sizes. It offers an intuitive interface that’s easy to use and navigate, simplifying print control, tracking, and cost recovery. PaperCut is widely used daily across multiple environments due to its reliability and straightforward implementation. Its user-friendly setup and frequent software updates ensure organizations can quickly deploy and scale PaperCut to fit their evolving needs, making print management more accessible and efficient. Review collected by and hosted on G2.com.

It has no automatic update or upgrade of the software. Review collected by and hosted on G2.com.

We have been using the service for many years, and the product is slick and easy to use. In the beginning, we had a few glitches, but we have had no problems for a number of years now.

Customer service is exception and quick to respond. Review collected by and hosted on G2.com.

We were an early user, so a few glitches in the beginning; however, now it is awesome! Review collected by and hosted on G2.com.

Environmental Impact: Reduces paper and toner waste, supporting sustainability efforts.

Security: Offers secure print release and user authentication to protect sensitive documents.

Easy Integration: Seamlessly integrates with various operating systems, printers, and multifunction devices. Review collected by and hosted on G2.com.

On some occasions, the macOS agent may fail Review collected by and hosted on G2.com.

Papercut sits over the top of our Print server and integrates with our Active Directory to allow us to manage users and printers and capture the data to help us make better decisions. Review collected by and hosted on G2.com.

Papercut has alot of side products and some are awesome and some need work. We wanted a Copy Center tool and PaperCut offers Job Ticketing, but this tool is way to basic in its design and function. It needs a massive overhaul. I would Not recommend Job Ticketing for a school district. Review collected by and hosted on G2.com.

Papercut is OS agnostic - supports Microsoft, Apple, Android and Linux/unix deviices. Very easy to install and then size dependant on environment - 100 - 20,000 users ot more. Effeective accounting and ability to encourage smart eco-friendly use of printers, copiers and paper. The reports section is comprehensive with the ability to send just a monthly report via pdf on users - their use, and cost of extremly detailed and comprehensive reports on usage of toner, paper, waste, effiency and so much more. Review collected by and hosted on G2.com.

I can't think of anything that I do not like about Papercut. Review collected by and hosted on G2.com.

Once it is set it is mostly a hands-off operation. Review collected by and hosted on G2.com.

The initial setup has a learning curve.

But support is invaluable at making the setup process quick and easy Review collected by and hosted on G2.com.