--- title: PaperCut Reviews meta_title: 'PaperCut Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 541 reviews by the users' company size, role or industry to find out how PaperCut works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 541 scale: '5' date_modified: '2026-08-02' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # PaperCut Reviews **Vendor:** PaperCut Software Pty Ltd **Category:** [Print Management Solutions](https://www.g2.com/categories/print-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 541 ## About PaperCut PaperCut Software is a type of print management software solution designed to help users optimize their printing processes while minimizing waste and costs. With over two decades of experience, PaperCut addresses the common challenge of excessive paper waste in various printing environments. It serves a diverse user base of more than 200 million individuals across 195 countries, including over 100,000 organizations, establishing itself as a leader in promoting sustainable printing practices. The primary target audience for PaperCut includes businesses, educational institutions, healthcare facilities, and organizations of all sizes that seek to enhance their printing efficiency and reduce their environmental footprint. This software is particularly beneficial for organizations with high print volumes that are looking to implement cost-saving measures. By providing detailed insights into printing habits, PaperCut empowers users to make informed decisions regarding their printing practices, ultimately fostering more sustainable behaviors and reducing unnecessary expenditures. Key features of PaperCut include robust tracking and reporting capabilities, which enable administrators to monitor print jobs, identify patterns of high usage, and set quotas or restrictions based on user roles. This level of visibility allows organizations to manage their printing resources effectively, leading to reduced costs and promoting responsible usage. Additionally, PaperCut supports a wide array of printers and operating systems, ensuring compatibility across diverse environments. Its user-friendly interface simplifies installation and operation, making it accessible for both technical and non-technical users alike. One of the notable benefits of PaperCut is its significant contribution to environmental sustainability. To date, the PaperCut community has collectively saved over 750 million sheets of paper, which is equivalent to preserving approximately 80,000 trees. This achievement highlights the software's effectiveness in reducing waste and resonates with organizations committed to enhancing their sustainability initiatives. By integrating PaperCut into their operations, users can actively contribute to a greener future while simultaneously realizing cost savings. PaperCut provides a comprehensive solution for organizations seeking to streamline their printing processes, enhance visibility, and promote sustainable practices. Its combination of powerful features, ease of use, and dedication to environmental responsibility positions it as a valuable tool for any organization aiming to improve its print management strategies. By adopting PaperCut, organizations can not only optimize their printing operations but also play a pivotal role in fostering a more sustainable environment. ## PaperCut Pros & Cons **What users like:** - Users appreciate the **ease of use** of PaperCut, finding its interface intuitive and management straightforward. (29 reviews) - Users appreciate the **ease of printing management** with PaperCut, enhancing efficiency and security across the network. (18 reviews) - Users value the **waste reduction** capabilities of PaperCut, enabling efficient printing while minimizing unnecessary paper usage. (17 reviews) - Users value the **easy setup** of PaperCut, appreciating its seamless integration and straightforward installation process. (15 reviews) - Users praise the **clear and easy-to-use interface** of PaperCut, enhancing their overall experience and functionality. (14 reviews) - Users value the **widespread compatibility** of PaperCut, effortlessly connecting with multiple devices for seamless printing. (13 reviews) - Features (13 reviews) - Users commend PaperCut for its **detailed reporting** features, facilitating effective tracking and insights into printing activities. (13 reviews) - Users highlight the **ease of printing** with PaperCut, enjoying convenience and efficiency across multiple printers. (12 reviews) - Easy Integrations (11 reviews) **What users dislike:** - Users report **printing issues** with inconsistencies causing confusion and delays in print retrieval and settings synchronization. (11 reviews) - Users face **poor customer support** , often lacking direct assistance and receiving inadequate responses to their issues. (8 reviews) - Users face **configuration difficulties** , finding the setup process complicated and requiring advanced technical knowledge. (6 reviews) - Users find **limited customization options** in PaperCut, particularly with the basic design of the Job Ticketing tool. (6 reviews) - Users express frustration with **update issues** , citing large installs and lack of client version visibility as major drawbacks. (6 reviews) - Users find the **user interface lacking** , experience difficulties with configuration, and note slow reporting page loads. (6 reviews) - Poor Reporting (5 reviews) - Users find the **setup process very complex** , necessitating a higher level of technical understanding of PaperCut. (4 reviews) - Driver Compatibility (4 reviews) - Installation Issues (4 reviews) ## PaperCut Reviews ### 1. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Logan W. | Educational Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about PaperCut?** Papercut was incredibly easy to set up in our environment. Managing the service is a breeze, and support is great. **What do you dislike about PaperCut?** Print notifications aren't bundled into the print deploy client, which is inconvenient. **What problems is PaperCut solving and how is that benefiting you?** Papercut allows us to assign easily assign print drivers to users on ~100 devices. Needless to say, this would be incredibly time consuming otherwise. **Official Response from Alistair Nestor:** > Hello and thanks for your thoughts, Logan! I appreciate your feedback regarding the print notifications. While we don't currently bundle the user client with Print Deploy, we understand that having a unified solution is more convenient. You can set up notifications using the PaperCut User Client, which is a separate small application that can be deployed to your users' desktops. This client provides real-time notifications about print jobs, account balances, and other system messages. You can find more information about this in our knowledge base: https://www.papercut.com/help/manuals/ng-mf/clienttool/user-client/ So to be clear, that would mean installing clients on each user's computer (the Print Deploy client AND the user client). Thanks again for your review and for hanging out with us! ### 2. I'm using Papercut since 2017 and i can say it works **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea B. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about PaperCut?** Friendly UI; printing control; Ease of Use, **What do you dislike about PaperCut?** Nothing to say; I think it's working well **What problems is PaperCut solving and how is that benefiting you?** Since we're using Papercut we saved a lot of paper ### 3. A control tool that makes life easier for the user and the admin **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio J P. | Pre-sales consultant and IT manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about PaperCut?** I like how Papercut is implementing changes to get closer and closer to digitization **What do you dislike about PaperCut?** No, and our customers are currently happy with the solution **What problems is PaperCut solving and how is that benefiting you?** Our main need was to block the equipment and comply with the data protection law that was resolved using embedded and release using cards ### 4. Intuitive System with a Smooth Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Danilo D. | Technical Support Analyst, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about PaperCut?** The intuitiveness that the system offers, making the learning curve low for new users **What do you dislike about PaperCut?** I haven't found anything yet that discredits the use of Papercut. **What problems is PaperCut solving and how is that benefiting you?** Network management and printer access by network users ### 5. Papercut has reduced the number of hands on hours. **Rating:** 5.0/5.0 stars **Reviewed by:** Keith L. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about PaperCut?** Installation went well and the product works very well. End users are able to walk up to any of the printers in the corporation and print...this has resulted in a huge time savings for our building level technicians who were spending hours adding printers to end users. Now it's just add one printer and the end users are happy. **What do you dislike about PaperCut?** I haven't found anything I dislike about papercut at this time. **What problems is PaperCut solving and how is that benefiting you?** Papercut has solved two major issues for us. The first is being able to correctly track the number of prints a user runs. This has helped us track down our abusers which has resulted in few prints being run. The second issue is the number of hands on hours the technicians were speding adding printers to end uesers and managing rights to printers. Now our technicians add on printer to the end user device during setup and they are done. They also no longer have to worry about adding the end user to the management software as we have things integrated with MS Entra, so that when a user is created on the network, the new user is added to Papercut via a sync. ### 6. The easiest print deployment tool ive ever used. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about PaperCut?** Although papercut may be intended for well cutting paper, the most useful feature is its print deployment. I work in a mixed environment of PC, Mac, and ChromeOS. Papercuts "print depoy" has you covered. Updating drivers is a breeze, adding new devices is just as easy. With SSO support authentication is super easy for the end user. If someone has a printer issue, just refresh your printers. From an IT point of view this makes deployment and management super quick and easy. Papercut is worth every penny just for the ease of use for end users. Gone are the days of running from building to building just to get your people printing again. **What do you dislike about PaperCut?** While someone of this is just an issue with the OSX handles certain things deployment of print deploy is a bit of hassle to get going through your mdm. If that process could be streamlined I would be happy to up my rating to a ten. **What problems is PaperCut solving and how is that benefiting you?** Since switching from windows based print servers/management to papercut the amount of printer tech tickets and drive time to our various locations has been reduced greatly. Saving time and money. ### 7. Great Product, Great Future Potential **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about PaperCut?** Fantastic features, works across all of our sites, and on many different vendors equipment. PaperCut simplifies our user experience and gives us the auditing we need. Its really easy to implement and allows us to focus on our carbon reduction, while allowing people to do their jobs, it has lots of features and we use all of them across a number of different use cases **What do you dislike about PaperCut?** Move to the cloud, we think that PaperCut Hive will be just as awesome as Papercut MF, but we really need to get further information and support on the migration. **What problems is PaperCut solving and how is that benefiting you?** Print Management and Auditing is a breeze with PaperCut, it makes managing 10,000 users printing and the associated rules and costs easy, gives us a good oversight of our carbon use as well as helps us to reduce our environmental impact ### 8. Great experience !! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about PaperCut?** It's reliable, seamless and almost no support needed apart from the maintenance **What do you dislike about PaperCut?** I'm still searching after 10 year, most downtime are caused by failing infrastructure **What problems is PaperCut solving and how is that benefiting you?** A web print server, a sandbox for the file submitted, a robust architecture, all feature needed for a good working/studying environment. ### 9. PaperCut saved our printing costs **Rating:** 4.5/5.0 stars **Reviewed by:** Tommaso S. | Technical Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about PaperCut?** We were looking for a Cloud Print Server and we found Papercut. It Is very simple to install and to use. We easily started preventing the misuse of the printers, we defined rules to avoid or allow 1face or 2face paper printing and also to notify the user to choose B/W instead color printing and also to block printing documenta with many many pages. Thanks to the statistics and analytics present in the portal we manage to reduce the paper consume and to take a green certification. We use also the mobile app that can be very useful when the user has to print something quickly. During these years many features have been developed, so the project is alive. **What do you dislike about PaperCut?** Some of the features are on the premium license. The network is a key point and you should have some internal node (always running machines) to be sure to print. You can rename the Printers with the location but could be useful to upload an image with the map of the office in order to choose the printer from there. **What problems is PaperCut solving and how is that benefiting you?** We reduce the number of printed documents. We reduce the number of color or 1face printed document. We take a green certification, as we reduce a lot the use of paper. ### 10. Great Printer Management Features, but Lacks Direct Support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about PaperCut?** Papercut has amazing features which allows the admin to manage properly the entirely printer system and is compatible with most of the brands that are in the market **What do you dislike about PaperCut?** There is not direct contact with Papercut when you try to fix an issue. **What problems is PaperCut solving and how is that benefiting you?** It helps to integrate all our printer system in a single one, we have Cannon and Epson printers. We can do reports which are amazing. ### 11. Really good system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about PaperCut?** The system is really easy to use, allowing staff to add new staff members, amend/add print codes and there is easy functionality to switch on/off colour printing. It is straightforward to delete users once they leave, and to add new joiners. We require very little IT support with the system as it is very self explanatory. **What do you dislike about PaperCut?** It can be a little slow to save actions (e.g when you switch on/off colour printing) **What problems is PaperCut solving and how is that benefiting you?** Managing multiple users across our school with printing/photocopying functionality ### 12. Easy to Track Copier Use **Rating:** 5.0/5.0 stars **Reviewed by:** Marietta C. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about PaperCut?** It is very intuitive and can provide numerous reports which are extremely helpful for tracking copier use by machine, user or department. Installing it on our network was a breeze. **What do you dislike about PaperCut?** There is nothing that I don't like about it. **What problems is PaperCut solving and how is that benefiting you?** It is helping us track overages for which we are billed by our copier company. When I see that a copier has significant overages, I use the Papercut report to let the appropriate managers know that their staff is making more copies than for what we had contracted. Without these Papercut reports, I would have no way of knowing which copiers are used in excess and which user is not considering the monthly copies budget. ### 13. It's easy and provides us all the we need **Rating:** 4.5/5.0 stars **Reviewed by:** Pere G. | Director de Transformación Digital, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about PaperCut?** Provides our company all information about how our users use printers and we have real numbers about the use of all printer systems. Moreover, allow us to implement policies oriented to reduce prints and in consecuence the environmental footprint. Also the platform it's easy to configure and use. **What do you dislike about PaperCut?** More system policies and information about the level of printer consumables. It would be the way from having all information about printer systems at the same environment. **What problems is PaperCut solving and how is that benefiting you?** We needed more control and we are worried to reduce the environment footprint. **Official Response from Alistair Nestor:** > Thank you so much for your review, Pere. I asked around about your comment regarding more information on printer consumables in the same environment. I got the following feedback from the tech support team: "The closest way to show this level of toner information via our built in reporting options is the report called Printer List. You can see this by going to the Reports tab in the PaperCut admin console, then Printer. The report will be the first option at the top of that page and you will want to run it in the .CSV format. CSV reports give a lot more info in general as they allow for more rows and columns than the PDF version." I hope that helps! ### 14. Great product, does what it says it does **Rating:** 5.0/5.0 stars **Reviewed by:** Sue W. | IT Service Director, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about PaperCut?** Simple print charging solution. Work well for user and account admins **What do you dislike about PaperCut?** Nothing, it is great. Easy to add accounts to. Easy to use to charge to different accounts **What problems is PaperCut solving and how is that benefiting you?** A solution that helps us charge to different accounts and keep track of who is printing what **Official Response from Alistair Nestor:** > Crikey Sue, thank you for the fantastic review! We're thrilled to hear PaperCut's a simple and effective print charging solution for your users and administrators. Knowing that it's helping you easily track and charge printing to different accounts is exactly what we aim for. Thanks for being you! ### 15. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Ronald C. | ICT Manager, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PaperCut?** Ease of Setup and Deployment All major printer brands supported Print Management Scan Management Paper Management Custom Print Rules to force options IE. Black and White, Double Sided Reports Great customer Support Ease of use on BYOD devices using Print Deployment **What do you dislike about PaperCut?** Doesn't Have a full cloud product yet. It is in development **What problems is PaperCut solving and how is that benefiting you?** We use PaperCut to control printing with who can print to which printers, how much can be printed in a day, week and month. Forced black and white and duplex for some users ### 16. Solid Product and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Jason J. | Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about PaperCut?** PaperCut is a very stable and reliable management solution that's easy to operate and manage. It works extremely well with all of our connected equipment and the reporting tools are solid as well. **What do you dislike about PaperCut?** I would like an easier method to merge accounts in the event that a user has changed their name or last name to keep accurate records of usage over time. **What problems is PaperCut solving and how is that benefiting you?** None at this time. It's been an extremely solid solution and we've used it throughout 2 different copier management agreements and vendors. ### 17. Campus environment Prek3 thorugh 8, 3 MFPs, single server **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew B. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about PaperCut?** Reporting and accountability provide significant management reports. Having a single print queue is much easier to manage than having multiple queues on the server. The flexibility to be able to print at another machine if there is a machine down keeps work flows moving. Reduction in actually printing by using SCAN to email or SCAN to OneDrive/G-Drive is especially cool and uses less paper by "sharing" which is a novel concept for Educators to learn. **What do you dislike about PaperCut?** Not having a US presence and support needs to improve. PaperCut needs to fax and email in all ways, "paper touches email, fax and physical printers" **What problems is PaperCut solving and how is that benefiting you?** Reduction of waste since all users must use their accounting code to release print jobs.The single print queue is easier to manage than multiple print queues. Having the flexibility to print at any machine keeps workflows moving. ### 18. PaperCut is fast and efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Fathima J. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about PaperCut?** Its quick to print, printer settings are consistent and you don't have to waste time setting up preferences. **What do you dislike about PaperCut?** Deleting old users once they have left the organisation. **What problems is PaperCut solving and how is that benefiting you?** It easily detects sizing and prints based on your preference setting **Official Response from Alistair Nestor:** > Hello there, and thanks for the great review! I'm so glad to know that PaperCut is delivering on two of our core promises: speed and consistency. It’s fantastic that you find the printing process to be quick and that printer settings are reliably consistent, saving you a bunch of time. I also appreciate your honest feedback about managing old user accounts. Depending on your type of PaperCut software (I'm guessing either PaperCut MF or PaperCut Hive) there may be ways to improve this experience for you. I suggest you open a support ticket with my colleagues at https://support.papercut.com/hc/en-us (scroll down to the MESSAGE US button). Thank you again for your review and for being a PaperCut customer! ### 19. Great print queue manager and cost and consumption reports. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about PaperCut?** Papercut is increasingly addressing its shortcomings, and both customers and we appreciate that **What do you dislike about PaperCut?** Customer sentiment has improved, although some still complain about the complexity of installing embedded systems from some manufacturers **What problems is PaperCut solving and how is that benefiting you?** A controlled distribution of print queues, with different profiles per user or group, centralize printing, scanning and OCR services in a single software. ### 20. Very pleased with the deployement of PaperCut in IDOM Madrid **Rating:** 5.0/5.0 stars **Reviewed by:** Marin V. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about PaperCut?** The statistics and the way that the platform is very family friendly and very easy to use with out a basic knowleage **What do you dislike about PaperCut?** There is only an upgrade to the company using PaperCut, very pleased **What problems is PaperCut solving and how is that benefiting you?** PaperCut is saving thousands of dollars, people respect way more when goes to printing, and since there's a control, there's no mistakes while printing for error. **Official Response from Alistair Nestor:** > Thanks heaps for your review, Marin. So good to hear you're having a great experience. It's interesting you mention PaperCut MF is easy to use - I find many people set it up initially, and then hardly ever go back to the dashboard afterwards because it just works! ### 21. Easy to use software, straight forward interface. **Rating:** 5.0/5.0 stars **Reviewed by:** Carl S. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about PaperCut?** Papercut makes billing copies to client effortless as logs efficiently. The user interface is easy to use, reports are user friendly, easy to interpret. Customer service is very helpful, and patient, a tremendous help in the initial set-up of the product. the product integrates with pdf report, and the export feature when downloading to excel, makes billing to client a breeze. **What do you dislike about PaperCut?** So far i have not experienced a down side to using Papercut, and i have been using the product for six years now. **What problems is PaperCut solving and how is that benefiting you?** ease of use in billing clients and preparing monthly reports ### 22. Scalable print management software. **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas T. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about PaperCut?** We have been using PaperCut for over a decade and have never had a problem that PaperCut couldn't solve. It is fully scalable and can be used just as well by small businesses with only a few printers as by large enterprises. **What do you dislike about PaperCut?** I have no complaints about PaperCut. It really makes life easy! **What problems is PaperCut solving and how is that benefiting you?** PaperCut ensures efficient use of printing resources and allows us to manage our environmental impact whilst covering organisational cost including hardware replacement. ### 23. IT Inconsistent **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about PaperCut?** Access to accounts No need to input accounts **What do you dislike about PaperCut?** Too many waste of reports Unable to reset the data Huge delays in delivering the scans Consistent failed logins Web browser based not app Accounts disappear **What problems is PaperCut solving and how is that benefiting you?** Explained previously **Official Response from Alistair Nestor:** > This is NOT the experience you should be having. I'm thinking you're using PaperCut MF, which is incredibly robust software that should be running smoothly for you in all areas you listed (except for the app comment). Can we connect so we can help identify why this has occurred? I'm convinced we can get a much better experience for you. If you or someone in your team could open a quick ticket with us, and mention this review, I'll keep an eye out and ensure we get things moving super quick for you. You can either open a chat via the 'MESSAGE US' button on this page, or fill in a form via the link titled ' Create a tech support request' just below that button. https://support.papercut.com/ ### 24. PaperCut is a software solution designed to manage and control printing, copying, and scanning activities in academic institutions. It helps schools and universities reduce waste, track usage, and allocate costs effectively. With features like user authentication, print quotas, and detailed reporting, PaperCut ensures efficient resource management and promotes environmentally friendly practices. **Rating:** 4.5/5.0 stars **Reviewed by:** Ramy Y. | Senior Lab Teaching Engineer and network TechOps, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about PaperCut?** Usability. Customer support service. Robust. Good upgrades. Sending useful information and trends. Updated. **What do you dislike about PaperCut?** I can't recall. Nothing I met yet. Maybe because I didn't use all the features yet. **What problems is PaperCut solving and how is that benefiting you?** Controlling the waste of paper and printer ink. Controlling permission for only accepted users. ### 25. Extremely useful reporting tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about PaperCut?** It integrates with your printers and operates seamlessly, and is very reliable. It provides very detailed reports and analysis. It is easy to install and set up. **What do you dislike about PaperCut?** The user interface is not as intuitive as it could be. **What problems is PaperCut solving and how is that benefiting you?** Identifying heavy and wasteful use ### 26. PaperCut makes printer management simple **Rating:** 5.0/5.0 stars **Reviewed by:** Gary A. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about PaperCut?** PaperCut provides a single point of management for all the printers in my enterprise. It also provides insights into printer issues, and consumable use. Setup and configuration is very easy as well. **What do you dislike about PaperCut?** There is nothing I dislike about PaperCut, especially considering I've been dealing with Microsoft's archaic printer management for many years! **What problems is PaperCut solving and how is that benefiting you?** Easy printer management for my whole enterprise from a single management console. ### 27. Effortless Chromebook Printing, Minor Portal Inconvenience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about PaperCut?** The ease of use of the product with chromebook printing and tracking users. Just super easy! **What do you dislike about PaperCut?** The two portals for mobility and normal papercut, its not really a hate, just 2 different portals. **What problems is PaperCut solving and how is that benefiting you?** Student printing and being able to divide them based of grade and building per printer! ### 28. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about PaperCut?** I have been using Papercut for years and it is fantastic, I can manage printing and user access in the best way. Recently, I implemented the findMeprint function and I must say it is truly brilliant. I recommend it to everyone who needs to manage their printing processes in the best way. **What do you dislike about PaperCut?** Nothing, perhaps the only thing is that the cost of purchasing licenses for the various devices could be lower. **What problems is PaperCut solving and how is that benefiting you?** He/She/It has solved the problem of uncontrolled prints ### 29. Reliable easy to use printer management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Brian H. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about PaperCut?** The product just works. Once setup it just hums along doing what it is supposed to do without much interaction. It has good reporting when needed and makes printer usage easier for all users. **What do you dislike about PaperCut?** The only two issues I have had are: 1. The toner status reporting (% left) seems unreliable and inaccurate often. 2. When the sync engine sees the ID deleted it doesn't remove it from user. This is an issue with badge ID reuse. **What problems is PaperCut solving and how is that benefiting you?** Allowing users to print to multiple printers easily and have print release. ### 30. More than 10 years of use, a true joy! **Rating:** 5.0/5.0 stars **Reviewed by:** Richard B. | Administrateur Systèmes, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about PaperCut?** What I like the most: the follow me feature, the ease of management and implementation, the support for different copier brands, the integration with an LDAP/AD. The availability of PaperCut support in case of issues. **What do you dislike about PaperCut?** What I like the least might be the impossibility of having a Papercut Master cluster. But this is not Papercut's responsibility; it is due to the difficulty of setting up and maintaining an SQL database replication and also to Microsoft's discontinuation of the printer cluster function. **What problems is PaperCut solving and how is that benefiting you?** Badge authentication (card reader + AD sync for users), the "follow me" +++ ### 31. Papercut, a print management game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about PaperCut?** Easy to install on multiple printers. Easy to link Windows Server AD to Papercut and bulk send printer PIN details to users. Easy to setup and install on multiple BYODs on campus. Excellent support directly with Papercut themselves. I can automate monthly reports for the finance team based on their requirements for usage and billing. Print via your phone effortlessly. We use this daily. Support assisted us to easily integrate this into our campus systems. **What do you dislike about PaperCut?** As far as I know, it can't manage multiple operating system drivers for a single "click this link to install" option for a BYOD campus. However, it does work with sending out a link for Windows and Mac separately. **What problems is PaperCut solving and how is that benefiting you?** We have four major printers on campus that comprise of two different brands. Papercut allows a single print queue that the user can release on any of the printers. Manual reporting to finance on usage is a thing of the past. Papercut has automated reports for us. ### 32. My review of Papercut **Rating:** 4.5/5.0 stars **Reviewed by:** Alan V. | Facilities Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PaperCut?** I love that I can monitor and limit users print, scan and copy quantities and receive a monthly report to my inbox automatically. **What do you dislike about PaperCut?** The user interface is just a little awkward. The digital keyboard is hard to use efficiently. The time it takes to switch tasks is a bit long and time consuming. **What problems is PaperCut solving and how is that benefiting you?** It has helped my solve the problem of printer sharing across departments since we can limit users to each machine so the costs can be departmentalized to each department. ### 33. PaperCut has reduced our printing costs greatly. **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie K. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about PaperCut?** All print jobs are accounted for, no more random print jobs left at the printer. **What do you dislike about PaperCut?** Nothing really, it's as close to perfect as it gets. **What problems is PaperCut solving and how is that benefiting you?** People leaving large random print jobs un collected! ### 34. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PaperCut?** Easy to use, user friendly interface and great control over print management **What do you dislike about PaperCut?** We faced issued with Client Auto Update Feature, it is not updating the clients promtly and there is no visibility in the Papercut portal to update us how many clients has which application versions. We have over 1500 users and the bug in the older client versions are creating pain for us. If this feature could visibility feature could be added, it would be great. **What problems is PaperCut solving and how is that benefiting you?** Print costing, best use of prinitng facility ### 35. PaperCut has truly revolutionized our printing processes! **Rating:** 4.5/5.0 stars **Reviewed by:** Danny B. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about PaperCut?** Its user-friendly interface makes managing print jobs a breeze. The software's ability to track and control printing has significantly reduced waste and saved us money. Highly recommend PaperCut for any organization looking to streamline their printing!" **What do you dislike about PaperCut?** One minor drawback is that the initial setup for more complex environments can be a bit intricate. A more streamlined onboarding process would be a welcome improvement. **What problems is PaperCut solving and how is that benefiting you?** PaperCut has significantly reduced unnecessary printing, saving us a considerable amount of paper and resources. Its streamlined approach also means we only need to install a single print queue on desktops, simplifying the user experience ### 36. An easy to use and feature rich print management software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about PaperCut?** Papercut has an intuitive UI and wonderful documention. It has helped us cut down on unneeded printing, and provides a very convient print release system for our staff. Unless somethnig seriously changes, we will be sticking with it for years to come. We first started with PapercutNG and migrated to PapercutMF for intergration with our copiers which went super smooth. **What do you dislike about PaperCut?** If there was a way to pass more printer specific options to the Mobility Print provider, then we'd have almost no compaints. **What problems is PaperCut solving and how is that benefiting you?** Secure docment release, scanning intergration with cloud providers with OCR, and print accouting ### 37. Solid product - Smart support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about PaperCut?** It is a solid product and it customizes well; The Support team is super-friendly AND Smart -- they know their product. I've worked with Randy at ACD-I many times to get PaperCut to sync with our Product (ActionStep Legal Accounting -- formerly "Soluno") and he and his team have always delivered a functional integration; It is always a pleasant experience to deal with the team andthe Product. **What do you dislike about PaperCut?** It just works! I have no criticism about the product at all. **What problems is PaperCut solving and how is that benefiting you?** PaperCut reliably exports CSV files for all chargeable expenses that our product imports -- i rarely ever have issues with it. ### 38. Centralization, security and regulatory compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Mauro F. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about PaperCut?** The convenience of having just one print queue to manage is priceless, and with guest printing I have solved the problem of having our guests print at the company. **What do you dislike about PaperCut?** I like everything at the moment, the software is completeI like everything at the moment, the software is complete **What problems is PaperCut solving and how is that benefiting you?** Regulatory compliance and reduction of printing waste ### 39. A perfect solution in complex reality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about PaperCut?** The print control software has definitely revolutionized our cost management and control system. The biggest impact has been in user management, which in the past was done on each individual machine but is now controlled centrally. This way of acting has allowed us to: - precisely control users; - we can define precisely which resources each can use; - when changing machines, the user transfer operation no longer exists, only the new resource needs to be updated. **What do you dislike about PaperCut?** Nothing in particular, but I would suggest better management of the reporting part. **What problems is PaperCut solving and how is that benefiting you?** In managing the printing limits associated with different users ### 40. Easy Controls for printing **Rating:** 5.0/5.0 stars **Reviewed by:** Susan M. | MIS Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about PaperCut?** My users love the FindMe feature, the ability to send a print job to the server, and only release it to the printer when they badge in. Not worrying about anyone seeing sensitive information is great, and we have been able to remove personal printers from desks and offices saving money on toner cartridges and individual printers. **What do you dislike about PaperCut?** If I have to criticize anything, the setup is very complex! **What problems is PaperCut solving and how is that benefiting you?** As I mentioned earlier, not having personal printers at everyone's desk saves money and support overhead. ### 41. Satisfactory **Rating:** 5.0/5.0 stars **Reviewed by:** Babatunde D. | System Integrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about PaperCut?** Better pricing to kill competition to win for papercut **What do you dislike about PaperCut?** So far I have enjoyed my first install base. So no dislikes **What problems is PaperCut solving and how is that benefiting you?** Cost Saving and Authentication ### 42. All in one printer solution **Rating:** 5.0/5.0 stars **Reviewed by:** Seth B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about PaperCut?** We have been using PaperCut for 3 years now. We migrated from AD printer management. The migration was flawless, and within weeks our printer related Tickets dropped 30%. Papercut is extremly simple to use, which means 80% of people had the ability to figure it out without too much handholding. In the 3 years, we have had 2 issues due to updates, and the PaperCut customer support was able to get us back on track within hours. **What do you dislike about PaperCut?** I would like to see the mobility side of papercut the be merged with Papercut NG, and or have the ability to manage both from a single dashboard. Seems strange having two sperate installs. **What problems is PaperCut solving and how is that benefiting you?** We use Papercut for Print Driver management, Mobile Printing, Windows Printing, iOS Printing. Users have been able to take off with it, with very little hand holding. Freeing up out IT Department to take on other more advanced tickets. ### 43. Very good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about PaperCut?** Enables cost allocation and visibility of print fleet **What do you dislike about PaperCut?** Could be easier to choose custom AD fields **What problems is PaperCut solving and how is that benefiting you?** Cost allocation, secure print, print fleet management ### 44. PaperCut is awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about PaperCut?** PaperCut is a comprehensive print management software known for its strong customer support and seamless integration with various systems, making it ideal for businesses, schools, and organizations of all sizes. It offers an intuitive interface that’s easy to use and navigate, simplifying print control, tracking, and cost recovery. PaperCut is widely used daily across multiple environments due to its reliability and straightforward implementation. Its user-friendly setup and frequent software updates ensure organizations can quickly deploy and scale PaperCut to fit their evolving needs, making print management more accessible and efficient. **What do you dislike about PaperCut?** It has no automatic update or upgrade of the software. **What problems is PaperCut solving and how is that benefiting you?** PaperCut solves key print management challenges by reducing costs, enhancing security, and simplifying printer oversight. It tracks and limits printing, cutting down on waste and promoting sustainability. With features like secure print release, user accountability, and insightful reports, PaperCut fosters responsible resource use and helps organizations manage printing more efficiently and securely. **Official Response from Alistair Nestor:** > The auto update is an interesting point. I think it's mainly due to the complexity of some print environments that require planning outages (say, weekend hours) to upgrade, test, etc. Better safe than sorry! Thank you so much for sharing your views. ### 45. Papercut Pocket - great tool for remote workforce **Rating:** 5.0/5.0 stars **Reviewed by:** Peter H. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about PaperCut?** We have been using the service for many years, and the product is slick and easy to use. In the beginning, we had a few glitches, but we have had no problems for a number of years now. Customer service is exception and quick to respond. **What do you dislike about PaperCut?** We were an early user, so a few glitches in the beginning; however, now it is awesome! **What problems is PaperCut solving and how is that benefiting you?** we are 100% remote. My admin team is able to print to devices remotely using the papercut tool. ### 46. Ease of Use and Ease of Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about PaperCut?** Environmental Impact: Reduces paper and toner waste, supporting sustainability efforts. Security: Offers secure print release and user authentication to protect sensitive documents. Easy Integration: Seamlessly integrates with various operating systems, printers, and multifunction devices. **What do you dislike about PaperCut?** On some occasions, the macOS agent may fail **What problems is PaperCut solving and how is that benefiting you?** It protects our documents by preventing automatic release and facilitates printing throughout the building. ### 47. Great Printing management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Peter o. | Enterprise Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about PaperCut?** Papercut sits over the top of our Print server and integrates with our Active Directory to allow us to manage users and printers and capture the data to help us make better decisions. **What do you dislike about PaperCut?** Papercut has alot of side products and some are awesome and some need work. We wanted a Copy Center tool and PaperCut offers Job Ticketing, but this tool is way to basic in its design and function. It needs a massive overhaul. I would Not recommend Job Ticketing for a school district. **What problems is PaperCut solving and how is that benefiting you?** It offers transpancy into print use and options in how you want to setup/control printing for your business/schools. This makes it way more powerful than a simple Print Server could be on its own. ### 48. User/Integrator of the leading print, MFD, account manger app in the Market. **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew M. | Roaming Speciliast Technician, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about PaperCut?** Papercut is OS agnostic - supports Microsoft, Apple, Android and Linux/unix deviices. Very easy to install and then size dependant on environment - 100 - 20,000 users ot more. Effeective accounting and ability to encourage smart eco-friendly use of printers, copiers and paper. The reports section is comprehensive with the ability to send just a monthly report via pdf on users - their use, and cost of extremly detailed and comprehensive reports on usage of toner, paper, waste, effiency and so much more. **What do you dislike about PaperCut?** I can't think of anything that I do not like about Papercut. **What problems is PaperCut solving and how is that benefiting you?** Paper wastage, toner waste - especially of colour, which has lead to a much more effience and eco-friendly use of the MFD's across many sites. An end user awareness of how much electricity, paper and toner were being wasted pre Papercut implemantation and ability to set usage goals. ### 49. It simply works. **Rating:** 5.0/5.0 stars **Reviewed by:** Gary C. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about PaperCut?** Once it is set it is mostly a hands-off operation. **What do you dislike about PaperCut?** The initial setup has a learning curve. But support is invaluable at making the setup process quick and easy **What problems is PaperCut solving and how is that benefiting you?** Cutting printing cost using print and release. Account management. Print driver deployment. ### 50. Printing everywhere is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about PaperCut?** Printing everywhere and having control when stuff is printed, less walks to the printer, savings, and less of "who's print is this?" **What do you dislike about PaperCut?** Needs an updated interface to log in quicker by code, and more printing settings need to sync across to machines. **What problems is PaperCut solving and how is that benefiting you?** Wastage, easy tracking and mobility printing. ## PaperCut Discussions - [What database does PaperCut use?](https://www.g2.com/discussions/what-database-does-papercut-use) - 1 comment, 1 upvote - [What does PaperCut software do?](https://www.g2.com/discussions/what-does-papercut-software-do) - 1 comment - [View PaperCut pricing details and edition comparison](https://www.g2.com/products/papercut-mf/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+18%3A27%3A06+-0500&secure%5Bsession_id%5D=32e14826-ab35-4794-a0f2-1ed322c09a47&secure%5Btoken%5D=0b6ccc66fa9febc38debaf9afccc6dd34fab6bf046d54c25c31bdaa933c1d680&format=llm_user) ## PaperCut Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) ## PaperCut Features **Hardware** - New Printers - Network - Queues - Employee Computers **Logistics** - Print Jobs - Cost - Cut Waste - Compliance **Agentic AI - Print Management** - Autonomous Task Execution - Multi-step Planning - Decision Making ## Top PaperCut Alternatives - [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) - 4.6/5.0 (405 reviews) - [MyQ](https://www.g2.com/products/myq/reviews) - 4.7/5.0 (118 reviews) - [uniFLOW](https://www.g2.com/products/canon-uniflow/reviews) - 4.1/5.0 (42 reviews)