--- title: PaperCut Reviews meta_title: 'PaperCut Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 541 reviews by the users' company size, role or industry to find out how PaperCut works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 541 scale: '5' date_modified: '2026-08-14' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # PaperCut Reviews **Vendor:** PaperCut Software Pty Ltd **Category:** [Print Management Solutions](https://www.g2.com/categories/print-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 541 ## About PaperCut PaperCut Software is a type of print management software solution designed to help users optimize their printing processes while minimizing waste and costs. With over two decades of experience, PaperCut addresses the common challenge of excessive paper waste in various printing environments. It serves a diverse user base of more than 200 million individuals across 195 countries, including over 100,000 organizations, establishing itself as a leader in promoting sustainable printing practices. The primary target audience for PaperCut includes businesses, educational institutions, healthcare facilities, and organizations of all sizes that seek to enhance their printing efficiency and reduce their environmental footprint. This software is particularly beneficial for organizations with high print volumes that are looking to implement cost-saving measures. By providing detailed insights into printing habits, PaperCut empowers users to make informed decisions regarding their printing practices, ultimately fostering more sustainable behaviors and reducing unnecessary expenditures. Key features of PaperCut include robust tracking and reporting capabilities, which enable administrators to monitor print jobs, identify patterns of high usage, and set quotas or restrictions based on user roles. This level of visibility allows organizations to manage their printing resources effectively, leading to reduced costs and promoting responsible usage. Additionally, PaperCut supports a wide array of printers and operating systems, ensuring compatibility across diverse environments. Its user-friendly interface simplifies installation and operation, making it accessible for both technical and non-technical users alike. One of the notable benefits of PaperCut is its significant contribution to environmental sustainability. To date, the PaperCut community has collectively saved over 750 million sheets of paper, which is equivalent to preserving approximately 80,000 trees. This achievement highlights the software's effectiveness in reducing waste and resonates with organizations committed to enhancing their sustainability initiatives. By integrating PaperCut into their operations, users can actively contribute to a greener future while simultaneously realizing cost savings. PaperCut provides a comprehensive solution for organizations seeking to streamline their printing processes, enhance visibility, and promote sustainable practices. Its combination of powerful features, ease of use, and dedication to environmental responsibility positions it as a valuable tool for any organization aiming to improve its print management strategies. By adopting PaperCut, organizations can not only optimize their printing operations but also play a pivotal role in fostering a more sustainable environment. ## PaperCut Pros & Cons **What users like:** - Users appreciate the **ease of use** of PaperCut, finding its interface intuitive and management straightforward. (29 reviews) - Users appreciate the **ease of printing management** with PaperCut, enhancing efficiency and security across the network. (18 reviews) - Users value the **waste reduction** capabilities of PaperCut, enabling efficient printing while minimizing unnecessary paper usage. (17 reviews) - Users value the **easy setup** of PaperCut, appreciating its seamless integration and straightforward installation process. (15 reviews) - Users praise the **clear and easy-to-use interface** of PaperCut, enhancing their overall experience and functionality. (14 reviews) - Users value the **widespread compatibility** of PaperCut, effortlessly connecting with multiple devices for seamless printing. (13 reviews) - Features (13 reviews) - Users commend PaperCut for its **detailed reporting** features, facilitating effective tracking and insights into printing activities. (13 reviews) - Users highlight the **ease of printing** with PaperCut, enjoying convenience and efficiency across multiple printers. (12 reviews) - Easy Integrations (11 reviews) **What users dislike:** - Users report **printing issues** with inconsistencies causing confusion and delays in print retrieval and settings synchronization. (11 reviews) - Users face **poor customer support** , often lacking direct assistance and receiving inadequate responses to their issues. (8 reviews) - Users face **configuration difficulties** , finding the setup process complicated and requiring advanced technical knowledge. (6 reviews) - Users find **limited customization options** in PaperCut, particularly with the basic design of the Job Ticketing tool. (6 reviews) - Users express frustration with **update issues** , citing large installs and lack of client version visibility as major drawbacks. (6 reviews) - Users find the **user interface lacking** , experience difficulties with configuration, and note slow reporting page loads. (6 reviews) - Poor Reporting (5 reviews) - Users find the **setup process very complex** , necessitating a higher level of technical understanding of PaperCut. (4 reviews) - Driver Compatibility (4 reviews) - Installation Issues (4 reviews) ## PaperCut Reviews ### 1. Easy to Manage and Integrate, but Support and Copier Compatibility Fall Short **Rating:** 2.5/5.0 stars **Reviewed by:** Jason L. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about PaperCut?** Ease of management, ease of integration, ease of accounting. **What do you dislike about PaperCut?** Support , or lack of direct support. Not all copiers supported despite claims. **What problems is PaperCut solving and how is that benefiting you?** We are large private school, with a student body in the thousands and faculty in the hundreds. We have been using PaperCut for over ten years to manage our fleet of over 200 printers and over 20 copiers. We get the latest Xerox copiers and Brother printers from our VAR. This is our 3rd complete fleet refresh when support fell off the rails completely to make us doubt whether they know what they are selling. While it streamlines management with full integration with our hybrid environment seamlessly, we face struggles with support, or rather lack of. We are forced to deal with our VAR's divided support (they support all the printers / copiers they sell for all their customers) for 1st and 2nd level, and after them is main national reseller of PaperCut's support department when it needs to escalate to 3rd level, when some problems are clearly for developer to solve and only them. They have all quietly admitted to me they have not seen the latest Xerox copiers in person - specifically the PrimeLink C92xx - so how can they possibly assume to help me? It appears PaperCut is developed in Australia and does not appear to have a U.S.-based support. **Official Response from Alistair Nestor:** > Hi Jason, Thanks a heap for sharing your story. I would love the opportunity to dive deeper into what's happening if that's cool with you. If you could contact customer.experience@papercut.com, I'll be very keen to understand your experience. Alistair Nestor ### 2. Decent Experience with Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Monica H. | Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about PaperCut?** The ease of installing the product on to the laptops. **What do you dislike about PaperCut?** Sometime just random the machines stop connecting. **What problems is PaperCut solving and how is that benefiting you?** Printer reports ease of keeping up with the number of copies. ### 3. Great Printer Management Features, but Lacks Direct Support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about PaperCut?** Papercut has amazing features which allows the admin to manage properly the entirely printer system and is compatible with most of the brands that are in the market **What do you dislike about PaperCut?** There is not direct contact with Papercut when you try to fix an issue. **What problems is PaperCut solving and how is that benefiting you?** It helps to integrate all our printer system in a single one, we have Cannon and Epson printers. We can do reports which are amazing. ### 4. after a while of using papercut i was logged out and unable to print **Rating:** 2.5/5.0 stars **Reviewed by:** Andrew V. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about PaperCut?** I like that when I use pepercut it makes my job easier, and we tend to use it alot for our job. **What do you dislike about PaperCut?** I don't like how I go kicked out of papercut, I need it to be able to do my job. **What problems is PaperCut solving and how is that benefiting you?** PaperCut helps me be able to print out drawigns so we have google working in tip top shape. ### 5. okay. **Rating:** 2.5/5.0 stars **Reviewed by:** Megan W. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about PaperCut?** you can print stuff for work. which i defently need!!! **What do you dislike about PaperCut?** hard to get on, i need to print and can do it **What problems is PaperCut solving and how is that benefiting you?** easier to get logged in ### 6. Satisfied new user **Rating:** 2.5/5.0 stars **Reviewed by:** Holly D. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2019 **What do you like best about PaperCut?** We just started using PaperCut at work as a way to track printing costs and printing volume by department. So far so good, it’s easy to use and easy to navigate. **What do you dislike about PaperCut?** Not much to dislike so far, other than the added step of needing to scan my credentials in order to ‘activate’ the print job at the printer. A tiny extra step, that you’d have with any print management tool I’d imagine that allows for the tracking of printing. **Recommendations to others considering PaperCut:** Serves it's purpose well! **What problems is PaperCut solving and how is that benefiting you?** This has allowed my organization to solve the problem of wasted money and resources on necessary printing. Biggest benefit is the tracking of print volume by department. ### 7. Does the job **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about PaperCut?** PaperCut does the job of controlling printing and it does this effectively. It ensures that no one else can use my account to print unless they enter my username and password, and it never misses a job. **What do you dislike about PaperCut?** PaperCut can be quite slow which makes it annoying to have to wait 30 seconds or so after every print job to enter my username and password before I can go to the printer to print. Also wish I has the option of entering my username and password once and have it stay valid for 10 minutes or so - would make it much more convenient. **What problems is PaperCut solving and how is that benefiting you?** PaperCut only makes sense if you need tight control over printing and such - for example, if you use computers in a public space or if not all employees have printing privileges. In a small office, for example, I think you could go without. ### 8. Good for job tracking **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about PaperCut?** I like how I have presets for jobs so billing is fast and only takes setting up once **What do you dislike about PaperCut?** Nothing so far except having to restart it every time I disconnect but that could be a simple setting or something I don’t know about **Recommendations to others considering PaperCut:** Solve the WiFi restart problem it’s a paint when I travel for work or work remotely and have to reset it every damn time **What problems is PaperCut solving and how is that benefiting you?** How disconcerting between WiFi’s requires me to relaunch the program every time ### 9. Easy connection **Rating:** 3.0/5.0 stars **Reviewed by:** Asalah E. | Reasearcher, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2019 **What do you like best about PaperCut?** All computers within the company can easily have access to the printer/scanner. It is efficient and once connected, easy to use. **What do you dislike about PaperCut?** Ther are some limitations on the type of printing. **What problems is PaperCut solving and how is that benefiting you?** All employees have access to the printer and has resulted in efficient work flow. ### 10. PaperCut MF **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about PaperCut?** Works seamlessly in our environment. Our server guys seem happy with it, and it manages printing for around 10,000 users. **What do you dislike about PaperCut?** Haven't found anything to not like. I connect to my printer using CUPS and it prints when I ask it to. The rest is all in the hands of our server administrators. **What problems is PaperCut solving and how is that benefiting you?** I know that we use PaperCut MF to handle access to our printers (primarily copiers), and it works. Integrated well into our dual domain Active Directory. ### 11. Adequate printing **Rating:** 2.5/5.0 stars **Reviewed by:** Sarah S. | MIDN, Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2019 **What do you like best about PaperCut?** I like that it can wirelessly go from your computer to the programmed printers **What do you dislike about PaperCut?** It was confusing to set up and use at first **What problems is PaperCut solving and how is that benefiting you?** It was difficult to set up but once it was set up it was easy to use ### 12. Functional but not exceptional **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2019 **What do you like best about PaperCut?** I love having all of my prints in one page queued and waiting for me to release them. I also love the option to select which printer I want them to come from, as I’m often running between floors. **What do you dislike about PaperCut?** The mobile interface is really challenging to use and limited in functionality. **What problems is PaperCut solving and how is that benefiting you?** Being able to control where and when I print has been a huge help in my day to day. ### 13. Product that I have to use more than I want to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2019 **What do you like best about PaperCut?** Look, this product does what it is meant to which you s a major plus. I would have to say I get no other joy from using it as part of my stack **What do you dislike about PaperCut?** It is clunky, the UI makes no sense, there is no intuition, it can be quite buggy. **What problems is PaperCut solving and how is that benefiting you?** Our workflow is smoother. We can operate better as a team. ### 14. Many options, but not the ones you want **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2019 **What do you like best about PaperCut?** Powerful tool with many different capabilities - ability to customize and run reports from many sources **What do you dislike about PaperCut?** Multiple steps required to create relatively simple invoices for reimbursable expenses. The interface could be simpler to achieve this basic function **What problems is PaperCut solving and how is that benefiting you?** It certainly helps with managing printer resources and tracking/billing print jobs internally and as reimbursable expenses. ### 15. Okay software **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2019 **What do you like best about PaperCut?** The ability to print from anywhere and not having to download printer drivers **What do you dislike about PaperCut?** Documents getting lost in transition. They just sometimes wouldnt show up **What problems is PaperCut solving and how is that benefiting you?** Printer hardware and software download ### 16. It’s cool **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about PaperCut?** It help me manage how much paper I use in a certain period of time **What do you dislike about PaperCut?** I like everything about it, I don’t have any negative feedback **What problems is PaperCut solving and how is that benefiting you?** I don’t have any problems with it ### 17. Good app **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about PaperCut?** Runs silently but do what required well. **What do you dislike about PaperCut?** The icon near the clock area looks a bit old. **Recommendations to others considering PaperCut:** Get the installation right and the rest should be easy. **What problems is PaperCut solving and how is that benefiting you?** It helps save a lot of paper and supplies ### 18. Paper cut Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2019 **What do you like best about PaperCut?** For the most part the product works and does just what it says it will. **What do you dislike about PaperCut?** It’s difficult to understand and manipulate, it glitches fairly often and ease of access could definitely be improved. **What problems is PaperCut solving and how is that benefiting you?** It does update all employees on a wide scale. ### 19. Good product, getting better **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2019 **What do you like best about PaperCut?** Very useful, sometimes gets a little bit clunky but is constant improving **What do you dislike about PaperCut?** I don't like that irrelevant stats are shown **What problems is PaperCut solving and how is that benefiting you?** Remote printing ## PaperCut Discussions - [What database does PaperCut use?](https://www.g2.com/discussions/what-database-does-papercut-use) - 1 comment, 1 upvote - [What does PaperCut software do?](https://www.g2.com/discussions/what-does-papercut-software-do) - 1 comment - [View PaperCut pricing details and edition comparison](https://www.g2.com/products/papercut-mf/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A10%3A20+-0500&secure%5Bsession_id%5D=412ccab4-8939-490e-a088-0eaa08efb7b2&secure%5Btoken%5D=211e2e67630708890c4b0555d9271399949e9d58280c1ab6b7babf93bccb3bd7&format=llm_user) ## PaperCut Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) ## PaperCut Features **Hardware** - New Printers - Network - Queues - Employee Computers **Logistics** - Print Jobs - Print Billing - Cut Waste - Compliance - Print Job Deletion - Print Job Routing - Secure Print Job Release **Agentic AI - Print Management** - Autonomous Task Execution - Multi-step Planning - Decision Making **Additional Functionality** - Multi-Printer Support - Guest Printing - Secure Login - Data Visualization - Alerts/Notifications - Monitoring - Third-Party Integrations - Role-Based Permissions - Usage Tracking/Analytics - Job Management - Single Sign On - Budget Control - Billing & Invoicing - Cost Tracking - Mobile Printing - Print Quotas/Limits - Multiple Authentication Methods - Authentication - Job Tracking - Remote Printing - Remote Update/Installation - User Management - Access Controls/Permissions - Environmental Metrics - Reporting/Analytics - Summary Reports - Multi-Language - Data Extraction - Activity Tracking - Two-Factor Authentication - Rules-Based Workflow - Alerts/Escalation - Multi-Location - Archiving & Retention - Self Service Portal - Drag & Drop - Reporting & Statistics - Document Imaging - AI Copilot - Multiple Format Support - Billing Rate Management - Device Status Monitoring - Quota Management - Generative AI - Credit Card Processing - Queue Management - Print Management - API ## Top PaperCut Alternatives - [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) - 4.6/5.0 (405 reviews) - [MyQ](https://www.g2.com/products/myq/reviews) - 4.7/5.0 (118 reviews) - [uniFLOW](https://www.g2.com/products/canon-uniflow/reviews) - 4.1/5.0 (42 reviews)