Pradyumna B.
PB
Pradyumna B.
Lead Researcher
Mid-Market (51-1000 emp.)
"Streamlined my workflow and created a better experience."
4/5
What do you like best about Paperbell?

Paperbell is the perfect platform for coaching,we can schedule one on one calls and clients have complete control of the experience.This uplifts customer service and tech team while providing a better experience. Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

Sometimes the software doesn't work smoothly, would like to be able to preview and test clients experience end to end before signing up a client and having them get random e mails from me. Review collected by and hosted on G2.com.

Response from Laura Roeder of Paperbell

Hi Pradyumna, so happy to hear that you've had a great experience with Paperbell!

Thanks for your suggestions for improving the experience. You can see your scheduling calendar from a client's perspective as well as a complete log of all emails sent. Hope this helps a bit with visibility!

Sandra K.
SK
Sandra K.
Life Reinvention + Mental Fitness Coach
Small-Business (50 or fewer emp.)
"It's the perfect solution"
4.5/5
What do you like best about Paperbell?

I am a new coach and became overwhelmed with all the various necessities to run my practice and the lack of cohesion. It felt like I had to subscribe to 10+ different applications to incorporate everything I needed until I found Paperbell. The fact that it just has everything in one place and that it is designed specifically for coaching is unbeatable. I find it encouraging that since it is specific to coaching industry so the continued improvements will only enhance my ability to focus on being a coach and not the administrative distractions. Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

It's not perfect but I honestly don't feel like there's anything I would say I dislike at the moment. I can see on a regular basis that there is continued work and improvements so I'm really happy with everything. Review collected by and hosted on G2.com.

RM
Rachael M.
L
Small-Business (50 or fewer emp.)
"Superb software"
5/5
What do you like best about Paperbell?

Paperbell is built by people who know what coaches need. It's intuitive and covers the areas that a coach needs covering fully. Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

That it's a 'one fee for all' price plan. For a coach starting out with tight finances the pricing is pretty hefty. However it's understandable for the level of service the software provides. You can't reduce the price without reducing the product, else its not fair for others paying more. Review collected by and hosted on G2.com.

Georgia M.
GM
Georgia M.
CEO
Small-Business (50 or fewer emp.)
"I am completely wowed by it!"
5/5
What do you like best about Paperbell?

All of it!

The shop window is awesome - seriously, do I need a website?

The easy way I can create and edit packages on my phone.

How I can build a group program and have zoom calls integrated,

How it auto emails reminders and zoom links and the survey and contracts are awesome!

How I can add a booking slot to a client.

I love that I can have a package active but not on the sales page Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

Nothing - it is literally amazing. And the team are adding features all the time. Review collected by and hosted on G2.com.

Kevin B.
KB
Kevin B.
Owner
Small-Business (50 or fewer emp.)
"Remarkably simple, intuitive and perfect!"
5/5
What do you like best about Paperbell?

Absolutely the most simple and most comprehensive one-stop shop for everything a coach needs. Full Disclosure - I am not YET a paying customer, so I have only used the Free version. But, even so, the features it has ALREADY allowed me to use are jaw-dropping and awesome. Rescheduling client meetings, sending and sharing files with clients, creating and selling packages - it's awesome! Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

A bit of a learning curve if you are familiar with other software. But, if you have patience and follow a lot of the help documentation. (Which is excellent.) You will be up and running in no time. Review collected by and hosted on G2.com.

Alexandra G.
AG
Alexandra G.
Founder & Principal
Small-Business (50 or fewer emp.)
"Exceptional tool to jumpstart my coaching business!"
5/5
What do you like best about Paperbell?

It was easy to navigate, and the interface is user-friendly. Paperbell helped me schedule and sell packages quickly and connect with clients fast. It super intuitive to make changes and new packages - it's also incredibly convenient that you can offer different payment options/prices for each package. Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

I wish there were more CRM opportunities to enter client data (like phone number). Though I technically can't count this as a dislike because I've already submitted this as a request and Paperbell's founder is exceptionally responsive to user recommendations. Review collected by and hosted on G2.com.

Christy K.
CK
Christy K.
Coach and Consultant
Small-Business (50 or fewer emp.)
"Simplicity + Ease"
5/5
What do you like best about Paperbell?

I have used a number of client management apps and tools in the past, but I was looking for something that was simpler than the increasingly complex platforms I was using. Beyond keeping things streamlined and efficient, my favorite feature of Paperbell is to track the number of hours used against what was paid for by a client. Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

At this point, they continue to provide improvements that have actually addressed my challenges, the only thing I think I would like more is to integrate my own branding into the "Shop" and landing pages and to be able to put together simple workflows. Review collected by and hosted on G2.com.

Amber H.
AH
Amber H.
CEO
Small-Business (50 or fewer emp.)
"Easy, streamlined & affordable coaching software"
5/5
What do you like best about Paperbell?

Paperbell gives you what you need to run the coaching practice side of your business without the bloat of features you nor your client will ever use, nor does it have the price tag attached to all of these unused features.

It's super simple to set up and get going, and my clients all love the experience, too! Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

As a very seasoned coach, I would love to store files for individual clients in their unique portal. That said, Paperbell is always improving the experience with the customer top of mind. I look forward to growing with the product! Review collected by and hosted on G2.com.

Dr. Stephanie B.
DB
Dr. Stephanie B.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Exceptional customer service"
4/5
What do you like best about Paperbell?

I really love how responsive they are to concerns and suggestions. I was trying it out after switching from another platform and the things that made me commit was how responsive they were to concerns. They even improved one of my major pet peeves. I feel like they "get me" as a coach Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

I would like it a little but more personalization as to how my individual site looks but I'm sure they will work on that. Review collected by and hosted on G2.com.

Response from Laura Roeder of Paperbell

Thank you Dr. Stephanie for taking the time to leave this amazing review! Being responsive to customers is super important to us, so I'm really happy to hear that was reflected in your experience.

Happy to report that we have added more personalization since you wrote this :)

Sara T.
ST
Sara T.
Founder
Small-Business (50 or fewer emp.)
"Paperbell allows me to focus on the things in my business that make the most impact."
5/5
What do you like best about Paperbell?

I love how Paperbell automates and integrates everything I need to operate my coaching business. Once I set it up, I've been able to let it work for me. I used to use 5 separate systems for scheduling, invoicing, contracts, surveys and client communications. Now all of those things happen automatically within the Paperbell platform. I also love the flexibility to create different package types and keep it as general or custom as I need to. And the customer service is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

I can't think of anything I dislike so far. Review collected by and hosted on G2.com.